Cat Sitting in Alberene

Fetch has been a wonderful experience each time we have used them. The communication is great getting services set up and the pet sitters take loving care of our dogs - Max and Rachel are the best. We would recommend them highly to anyone looking for care for their pets.

I had to find someone last minute to care for my two cats as I was going out of town to see my mom. I booked Fetch! And Sandra and Ash came out to do a meet and greet the evening before I left. They were very thorough and spent about 45 minutes to get to know my babies, their routine and anything extra I would like done while I was out. I’m a crazy cat mom, what can I say 😊 I have one very outgoing cat and one very shy, reserved cat. They were excellent with both. And my shy baby even started coming out more and more - trust, she doesn’t do that with everyone! I’m so, so, so thankful I found someone who is reliable, trustworthy, and good with cats. I 100% recommend them and will be using them again. Thank you both again so much!!

Wonderful, kind people. Sandra & Max came out to do a meet and greet with the kitties before the actual sitting. They were very thorough about making sure they had all the information they needed to take care of them. I was able to schedule the visit times based on the kitties’ existing feeding routine and each visit came with an update and photos! I didn’t have to worry about my boys at all, and it was great to get the pictures every day of them (or at least our friendly boy, the other one hides from visitors) and know that they were being well taken care of. If you’re worried about hiring someone you haven’t had petsit before, rest assured that they will take good care of your babies!

The Fetch team is such a pleasure to work with amd I would highly recommend their experienced and loving team to anyone. The petcare journals they provide after every visit are easy to read and very informative. If your on the fence about trying out Fetch give Sandra a call! 💛 …

I had booked with Fetch Pet Care of C'Ville and had my meet and greet today with Krista and Sandra, they went to leave and before Krista got into her vehicle she came back to my door claiming she'd lost some mary-jane related pens, and I offered to let her look for them, and then she began accusing me and my 10 year old of stealing them and requested we empty our pockets and threatened to call the cops. I ended up calling them myself and reporting HER. Absolutely not. I'm not about that life. I'm no thief. I don't know what type of employees they're hiring at Fetch, but clearly they need to do better background checks and not allow them to bring those types of items into clients homes. This caused me way too much unnecessary stress a WEEK before my vacation. Eff that. I don't do drama, I just wanted somebody to care for my animals. I'll take my chances with Rover instead. My best friend is a pet sitter of 30 years out at Lake Monticello and she would NEVER! Reply to your reply: My younger 2 kids were sitting on the sofa playing on their tablets, not in the way, and eventually went upstairs at some point bc when y'all left they were not down here. I did let her back in to look. I asked her what they looked like, and even helped her look on the floor which would be the only place something could've fallen out, she was only in 2 rooms in my home, she told me one was red, and one was white. It truly makes me wonder if MJ is the only thing she's on. She never mentioned any money to me at all. So IDK where that came from at all, this is the first I'm hearing about that. K was acting like she was jonesing and had the shakes when she told me her vape and MJ pen supposedly went "missing" and was saying "If your dogs eat it or kids get it they'll get sick." 🙄And yes, she did in fact threaten me with the police, she said I have a medical card, I'm supposed to have them and I'll have to call the cops. I said don't worry about it, I'll call the cops myself. Since then, I've cleaned my entire home top to bottom and have yet to find anything remotely similar to the images on Google of vape pens, because I didn't even know what they looked like. So clearly she was just outright lying about losing any items. She also never mentioned any money to me, this is the first I'm hearing about it. And she did have me and my oldest BOTH empty our pockets. She had me go first and said check your pockets, all I had was a BIC lighter. Then she looked at my oldest - who had her pet rock in her pocket, and said "What about YOU? I see something in your pocket." And my oldest pulled out said rock. My 10 year old is now traumatized and terrified to even go on vacation bc of this incident. I'm glad K showed her true colors before we left our animals alone with her for an entire week. Yikes on several effing bikes. My best friend who's a pet sitter of 30 years doesn't bring her personal belongings into clients homes. She only brings a pen and a clipboard. Definitely not toxic substances.

This is the third time we’ve used FETCH! and every time they have outstanding service. Krista is an excellent dog watcher and she just loves the dogs with her whole heart! She even went above and beyond when she realized we didn’t have a second leash for our second dog so she brought one from home just to be able to give them a walk. That’s the kind of service you don’t get every day.

I recently had Sandra and her team care for my dog for 5 days and nights. I have never been so well take care of and well informed about all they did for my dog while I was away. They left my home perfect as well. I have hard a very hard time finding quality pet care until I was told about them. They more than met my expectations. You will not be disappointed!

Sandra went above and beyond for us. We were on vacation in VA when my husband had a very serious accident while hiking. He was airlifted to a hospital that about an 1.5 hrs from where we were staying. I was so worried about what to do with our 2 dogs and needing to find them care of them while not knowing the status of my husband's injuries which were significant. Sandra came to the hospital parking garage, picked them up and took great care of them. She made arrangements so I could go visit them even when she wasn't home. It was a breath of fresh air to see my pups and know the level of care they were getting while my husband had emergency surgery, while we didn't know what the outcome would be or how long we would need care. I cannot thank her enough. If you are in or near this area and need pet care, I highly recommend you use Fetch! Pet Care of Charlotte! My pups are now safely home with family and the burden she took off my shoulders allowed me to focus on my husband. Our doggos are our world and they were in great care!!!

This is an amazing pet care service! I met the sitter before she watched my cats. Then, the sitter sent great photos with each visit. Everything was attended to as I had requested. My cats loved the sitter!

Sandra and Kenzie could not have been more responsive, detail-oriented, communicative, and reassuring. We were in a time-zone six hours away and never once questioned whether our two dogs were in the best of hands at our home the entire time. Many daily updates and pictures were provided, and the house and the dogs were in perfect shape when we arrived back home. Would highly recommend Fetch! Charlottesville for anyone with overnight pet care needs.

I really enjoy the staff here at this home way for Home doggy daycare center… Every time I leave my dog here I know it’s been well loved and taken care of and makes new friends

Home Away from Home is a great place for the pups to play, meet friends, and get out from under their person's feet for a while in daycare, or to stay while their family is away! I have worked at home away from home for nearly 2 years, and I can say it really is everything it's advertised to be.

I can’t say enough good things about this place! Our girl is so excited each time we drop her off. Janet is very responsive and everyone who works there is caring and friendly. It feels great knowing our girl is in such good hands!

My dogs are so loved here and I never have to worry! The photos and videos keep me updated and we adore this place for our girls so much. Janet is quick to respond and it’s so easy.

Dogs love it and caretakers seem very into making sure the dogs enjoy their stay. Owner makes sure we are updated on dogs.

My wife and I have a rescue dog from RSPCA who is nervous and anxious but when Tiki comes back to stay everytime she can't wait to get inside the gate and practically drags us from the car! She loves all the care and attention that she receives when staying here so much she actually forgets were even leaving here. We highly recommend if you need to leave your furry loved one with someone it should be at Home Away From Home!

Great place to board or groom your dogs. Kind and loving people work here and run this place.

I would not consider boarding my dogs anywhere else. They take such good care of everyone and treat them as their own! What a wonderful team!!!

The best boarding facility you will ever board your dog at! They truly care for your pet as if it where their own! They are very knowledgeable as well. My dog loves it here because she actually gets to play with her friends and meet new friends!

Fantastic....as always! Janet and her staff are so loving and caring for our dogs, as if they were their own! Simply the best!

The entire boarding process from reservations to pick up was perfect. Leaving our pets (cat and dog) with them gives us a peace of mind when traveling. Also loved being able to see Dexter in his doggie day camp via their online cameras.

I was soo scared of leaving my pup during travel so I swung in to check them out. Everyone is SO nice and you can tell dog lovers. I know my pup will love it. There was a Manager with red hair. She sold me just by being her...

I have used Pet Paradise quite a few times before. Every time my dogs come back with a cold, which I kind of just conceded to because they are around a bunch of new dogs and their germs. It's kinda like kids when they start daycare. But I recently boarded my 2 dogs over the weekend (November 22nd- November 24th). I picked both dogs up on the 24th so they were there a total of 48 hours. My bigger dog's paws, especially on her left side are irritated and the front paw has a pad that is visibly scraped with a raw spot. When we got home she was shifting her weight repeatedly on all her paws and was clearly uncomfortable which is how I found the irritations on her paws. I was not notified of any odd situations during their stay so it leaves me concerned, confused and frustrated. Along with this issue, she woke up twice in the middle of the night (3am and 4am). The first time she went to vomit but only a small brown spot came out. The second time she woke up, she vomited two bundles of leaves. These 2 bundles had the circumference of a half dollar coin and were about 2- 3 inches in length, EACH. Hopefully she has cleared them but she is lower energy than normal and clearly uncomfortable walking on her irritated pads. These significant issues are so concerning because either she spent those 48 hours with little to no actual supervision and real attention or the staff chose not to be transparent about her stay. To be able to scrap her pad raw and eat enough leaves to create these indigestible obstructions is outrageous honestly. The other option that these things were actually noticed and the team chose not to tell me is equally as frustrating and outrageous. Either way this is not safe or good business. I certainly understand the level of supervision cannot be like my home but this seems a bit excessive as it was really only a couple of days in their care. Paying over $200 for my dogs to not be a bare minimum, safe is incredibly unacceptable. I filled out the after stay survey and left these comments as well as emailed the business email with the concerns and pictures attached. I have not received a response and will certainly update this post if there is a response.

I became very ill and was unable to pick up my dogs as expected. I was able to extend their stay, last minute, for 8 more days. This allowed me the time I needed to recover from a miserable illness. I did not have to worry about my beloved boys, Max and Monty. I knew they were safe and well cared for. The peace of mind this gave me was absolutely priceless. Thank you from the bottom of my heart!!

My dog did daycare for two days this week. Place seems understaffed on the front desk. I wait 30 minutes to pay and get my dog from the back. I also qualify for a veterans discount. When I showed the clerk my Va driver's license which has the veterans indicator on it she still gave me a hard time. Unbelievably rude and inconsiderate. Will not bring my dog back to this location.

We have taken our dog here a few times to be groomed over the past year or so. They have done a better job of grooming than other groomers so we've continued going.. But unfortunately the last 3 times we have tried to bring her for her appointment there has been some issue they have made no effort to fix and its been very disappointing. The first time, they called me the morning of the appointment to tell me the groomer was sick. Unfortunate, but it happens and I understand. The second time we attempted to bring her, they told us when we brought her in that one of her vaccines was expired and she would not be allowed in. Communication was really poor and we should have been notified before we brought her. This most recent time was the last straw. I booked an appointment on their app and received a confirmation email that appeared to be for boarding-not grooming, so I called immediately to make sure everything was okay with the booking. the woman on the other end was very helpful in "fixing" the booking and even told me about the vaccines being expired. I had just uploaded new records for them to review. Later that evening the same woman called me to confirm my appointment and let me know the vaccine records were accepted and we were all good for our appointment the next day. My husband attempted to bring her for her appointment this morning and they told us "I'm sorry your groomer isn't here today and even though it said she was available on the app, we are all full". And made no effort to fix the situation except offering us to reschedule. Disappointing to say the least. We will not be returning

My girl loves this place they treat her great you can tell she really loves daycare . The plus she comes home tired being a high energy dog! Boarding went amazing knowing she came home happy clean and well taken care of!

The $20 coupon per dog that was in my confirmation email and text was ‘lost’ and the staff had no record of it. I measured out exactly how much food the dogs would when I dropped them off. After I picked up the dogs they told me I left the scoop and each dog had one more meal left in the bag. When I came to pick up the scoop they had thrown out the full serving of food that they said each of the dogs had over the phone. This is an awful establishment, please take your pets somewhere else or train your staff to feed the dogs what they were provided and not lie to customers.

I have brought my dog Trunks to doggy day camp at pet paradise twice now and so far have been very happy! His first day he was very nervous and the lady that checked us in was very friendly and understanding. She came up to Trunks to meet him and say hi and loved on him. She seemed very patient. I love the fact that they do have cameras and you can peek in and see how things are going. Honestly, I was nervous on how Trunks would do his first day, so I did peek in a few times (ok, maybe a lot). I was so so happy to see he was having a blast! He was making so many friends and the staff were so good with the dogs. They truly seemed to treat them as their own. He came home wiped out which was nice! I brought him back for a 2nd day and he had so much fun he crashed the whole way home. Long story short, he will be going back very soon and will continue to do so as often as I can bring him. Thank you guys for taking such good care of my baby while in your care! - Christine and Trunks

I was very pleased with the place/staff on the first day. They were very friendly, helpful and patient. I'm giving our first day (the free "meet the fam" day) 5 stars because I was extremely pleased with the process. I have tried another local doggy daycare place and left there feeling extremely frustrated. However, I felt confident in Pet Paradise and their 4 hour assessment process. I felt as though they listened to my concerns and were available for questions. I also enjoyed the report card at the end of our day, and the constant cameras/live footage. Another thing I appreciate about Pet Paradise is it's budget friendly AND they don't charge late pick up fees for daycare, and have the option for your dog to stay there 10+ hours a day during the week. I definitely recommend Pet Paradise to anyone looking for a doggy daycare. My dog Mango and I will definitely be back!