Cat Sitting in Elm Hall

Dawn and Greg were the perfect sitters from the start. We had a great FaceTime with them since they were coming from a different time zone, which immediately put us at ease! We ran into a bit of an issue night one (our fault) and they were flexible, adaptable and SO gracious! Dawn was great about communicating with us, sending pictures and keeping us apprised of how our kitties were doing. We would gladly have Dawn and Greg again.

You are always a little bit nervous to leave the care of your house and pet to a stranger for two weeks but after talking to Reba on the phone.,I knew it would work out. She did an exceptional job house/pet/garden sitting for the two weeks she was here. Her communication was great. She always returned texts promptly and sent us texts with updates on a regular basis. This was our first sitter and Reba showed her experience by guiding us through the process. Our house was well taken care and it was cleaned throughly when we returned. This was much appreciated as we arrived back at 1 am after a long travel day. Our cat was well taken care of also and even warmed up to Reba as Sophia can be a little aloof. We also left the extra responsibility of taking care of our garden. She had to do some watering and with cold temperature, cover it also. Thanks to her for doing this. In conclusion, if you are lucky enough to get Reba to be your sitter. Jump on the opportunity. She was FANTASTIC!!

I would higly recommend Rachel for pet sitting. She took great care of my elderly, highly social cat, who needs extra love and attention in addition to requiring daily medicine in her ears. She handled everything beautifully and sent me great updates throughout the week. I'd definitely invite her to sit for me again!

Skip was great! Very available for communication, sent a couple of kind updates with cute pics of my cat, left the place very tidy, even made up the bed. An all-around happy experience and I'd be delighted to have him back if he wanted!

Randy took great care of our two dogs and kitten while we were away!! He was communicative, kind, and kept me in the loop. We came home to happy pets and a clean house. You’d be lucky to have him!

Kristine was great....kind, considerate and great attitude. The cats readily took to her. The house was left in good order. Kept us informed both before the sit and during. Would definitely have her back.

When we select a sitter, we read every review in addition to conducting some sort of video interview. We really rely upon the experiences of past hosts, so that’s why I believe it important to be honest in this review. I love giving out 5 star reviews and do quite frequently, but I also need to share any less-than-positive experiences as well for those hosts who rely upon reviews such as we do. As such, I’m a bit ambivalent about writing this review of Katie, as there were some really good things Katie did while here. She is a lovely, energetic woman who responded immediately to the concerns I voiced to her during the time she watched our pets; however, the “negatives” we experienced speak to the heart of the importance of having a dedicated pet sitter. For the most part, our home was left tidy and neat – which is no small feat as ours is a large house and I appreciate the care Katie took in ensuring we walked into a clean home. That said, Katie failed to notice my dogs had urinated in both of their dog beds and on the floor of our downstairs office, which we believed happened in the first part of the sit and resulted in the downstairs smelling of stale urine. Further, because she didn’t notice the urine, my pets, when downstairs, had to either sleep on the bare floor or in wet beds, neither of which is a satisfactory option. Also, my dogs don’t generally urinate in the house as they have access to a doggie door, and this seemed more a sign of their distress or discomfort. I believe this incident was part of a larger problem I experienced with Katie and that was in the manner in which she approached this sit. I advertised dates of July 6 – July 22. We generally ask our sitters to come in a day or two early as to walk them through the schedule for both our animals and our many plants, as well as to give them time to get to know the animals and experience a little of the town we live in. We also provide a very detailed introduction and welcome guide which outlines our expectations. Katie came in late in the day on the 7th, without personal transportation, which necessitated us picking her up and then my neighbor taking her to a rental cart company the next day because we left very early on the morning of the 8th. This abbreviated introductory time didn’t allow us to fully prepare Katie for the sit and allowed for some apparent “misunderstandings.” The “issue” for me was for the first five days of our 13-day trip, Katie was away from the house for up to 13 hours at a time – leaving our two, older rescue dogs, who have some separation anxiety - alone and with an extended time between meals. It was clear Katie was using this opportunity to visit many of the beautiful areas which surround where we live – hence using our home as more of an Airbnb to vacation – than a house sit dedicated to caring for our animals. Our dogs are fine with being alone for up to six hours but even that, for multiple days in a row, is, frankly, distressing to our animals and to us, as owners. To Katie’s credit, when I called and brought her daily, extended time away to her attention and reiterated my wishes the dogs not be left for more than 6 hours, she changed her schedule and while still gone every day, capped her time away at six hours. And, as I said, she is cheerful and responsive; hence, the ambivalence is positing my concerns with this sit. I think if Katie is provided with very clear expectations prior to the sit and understands exactly what is needed and expected, she will absolutely deliver. For whatever reason, from the start, this sit was rushed, there appeared to be too many misunderstandings, and it ended up being frustrating for us in ways other sits have not been.

From a pet sitting aspect we were not unsatisfied with Sara. Our dogs seemed happy and our chickens were also tended to well. However, from a house sit I will say we were disappointed with a few things. There was a bad storm the day before we left and we requested some photos of the damage to our property that was done. I asked multiple times and never received what I asked for after saying she would send it. We also agreed to daily updates in form of text or pictures of the animals and I did go the first couple days without reliable communication which didn’t sit well with me. As for the state of the house upon return, while it was mostly clean, one of our curtain rods was ripped from the wall. I wouldn’t have been upset had we just been notified of the repair that needed to be done but she never even told us that she broke anything in the house it was just left. She also very clearly rummaged through our drawers and took brand new unopened toiletries from areas that we did not specify she could use and she never reached out asking if it would be ok to take.

Alan and Inna took the time to come to my house for a meet and greet prior to my trip which makes it so much easier to go over the house and pet’s routines, along with getting to know each other and them getting to know my pets. It also helped me to be more comfortable and relaxed prior to leaving. While I was gone Alan and Inna took great care of my 3 cats and dog. They kept me updated on how everything was going while I was away and sent cute pictures. Alan went above and beyond when it was raining, and he noticed my front porch gutters needed cleaned, so he took care of it. It was a tough time for me and my dog Bella since we had just lost my 9-year-old dog to cancer days before leaving on the trip. Alan and Inna were very comforting and understanding of our sadness. I highly recommend them.

Lindsey was great! She left the house clean and organized and no concerns with that. My dog loved her and it went so well he didn’t have any behavior problems when I got back. Would definitely recommend and have her come back in the future.