Cat Sitters in Giles Mill

We have been using Countryside for decades at this point and always recommend them. Our dogs have always been well taken care of and everyone who works there is extremely nice. Thanks for loving on all our family dogs over the years!

We've just picked up our dog after an extended trip from this kennel and I cannot be more pleased. I was nervous because it was our first time taking him here, but the staff were kind and assuring answering all of my questions. Our dog came home happy and relaxed with a good report. We are thankful to have found a trustworthy and exceptional kennel so close to home.

We are so happy we found this dog care place. My dogs had a great time. They came home dresses and ready to party. Love that they have extra amenities. I feel like they treated my dogs like family. We will be using them for our dog sitting needs from now on!

Wonderful place for our dogs! We have 2 big dogs and it's never been a problem. I like that they can be together during their stay. The staff is always amazing and we know that the dogs are being cared for and loved! It's always a relief to bring our dogs over there knowing that they are in good hands. Bronco is usually anxious and he has never showed any signs either before or after! Thank you :)

This was our first time using this kennel. It went well, and our dog came home healthy. Those are the most important things. The cost was reasonable. There are limited times for drop-off and pickup, so we did an extra day before and after our trip, but that was okay. Our dog was nervous and began drooling excessively, which I did not expect.

Wonderful place to bring your pup. My dog Goose always comes home with less energy and a cool bandanna. Can’t recommend this place enough

GOOD people running this company. The kennel sits on the property that their house is on. Locally owned and operated. I got the feeling that they've been doing this a long time. Our dog seemed to enjoy the overnight stay.

Our experience has been great. This family-owned business takes time to get to know owner and pet and provides a wide array of services. More importantly our dog loves the place!

I started using CB&B nearly two years ago and this place is GREAT! I don't take boarding my four legged lovers lightly and spent many many hours researching Richmond area boarding facilities, their reviews on multiple sites, and their business websites - I felt most comfortable with this business and boy am I glad I did! We are always received wonderfully, my dogs are always happy when I pick them. They are always incredibly healthy (both physically and mentally) when they are dropped off and upon return. Upon my older dog's spa day, they sent me the most amazing pictures of him completely relaxed and clearly feeling pampered! You can tell they love animals (one occasion I picked them up and there was a bark-mitzvah happening for one of the boarded dogs!). They are always friendly and accommodating... For me, it is worth the 40 minute drive to know that my babies are being so well taken care of; I wouldn't take my pets anywhere else in the Richmond area. If you are looking for a place to entrust your pets with, hands down 100% go with Countryside Bed & Biscuit. I can't sing their praises enough!

What a wonderful place to board our dogs! The people are so kind, and obviously love taking care of our four-legged family members. We like to get the dogs nails clipped on the last day before we pick them up and they always do a great job. It's so cute how they send them home with a little doggie bag of treats! They have great options for playtime, nature walks and human interaction while you're away from your pets. Reasonably priced and nice facility. Highly recommend.

They treat Apollo as if she is their own big puppy even when she is a 3 year old Great Dane.

I can not speak highly enough as to how much they care....Kelly is great...take time out to text us messages and sent pics💙🤍👍 …

I have used Wagging Tails several times and my two dogs love it. I get them a double kennel so they are together with enough room to move and cuddle when they want to. I will continue to go there. The people treat the dogs like their own. Would highly recommend to anyone looking for a weekend or long vacation stay for their dogs. Also, they offer a grooming too so if you want your dog washed and cleaned they can do that too.

Our family has used Wagging Tails Kennel for training and for a kennel. They are very professional and our dog loves it there. Drew is the trainer at Waging Tails and his training has made a huge difference in our dog’s behavior. I would highly recommend Drew for dog training!

Wagging Tails is a kennel that provides superior service. The dogs are happy and staff genuinely care about the animals. They manage medications and other concerns with confidence. The dogs never fuss when dropped off and are typically greeted with hugs. Thank you for all you do.

Both of our dogs love it here. They take really good care and check in/check out is fairly easy.

Always friendly and efficient. My only complaint for this visit is that my White dog came back very unwhite. Still the best Kennel

We’ve used wagging tails quite a few times and we’re happy every time we use them! Our hound Hank loves spending the night! He’s so excited every time we walk in and he comes home exhausted from all the fun. I do think $44 a night is a tad steep for boarding but honestly we’re so happy with how our dog is treated that we don’t mind too much! Would definitely recommend!!

Everybody's nice there nice place ziva my German Shepherd likes it too

Just had our first of a few booked stays last weekend. They were great. Drop off was quick, as well as pick up. They gave him a courtesy "maintenance" bath because he got dirty playing in the mud. He seemed to enjoy himself.

In my opinion, this is the best facility by far. The staff are remarkable, friendly, courteous, knowledgeable, helpful. The facility is impeccably clean, they go all out on holiday decor. When your pet gets picked up after daycare, he is usually exhausted, a sign he had a very active day.. The boarding facilities are great with different accommodations to choose from, the training staff is professional, knowledgeable and friendly. Only had one grooming session and it was superb. Highly recommend Holiday Barn. Especially if you have a puppy. Bring it in for training and daycare and your puppy will be well socialized and have the basics in training. Every place has issues from time to time, but Holiday Barn is a pristine place, with a remarkable and might add numerous staff,& great accommodations.

Such a great place! My little girls are very shy and sensitive pups they get extremely nervous when we drop them off for vacation and the employees are very friendly and patient with them when we come back we get a little paper that tells us how they were and what they were up to! Such a sweet place!

My dog has attended daycare twice a week at Holiday Barn for about 2 years. She loves all of her counselors and gets excited to go to daycare. We also use their boarding and grooming services regularly. My dog is always wearing a cute bandana after grooming! They are more expensive than other places but the level of service and care for our dog has made it worth it. I also love the extra enrichment activities offered like birthday parties!

When I first started bringing my pet here, I was really happy to have found a place worth the while who took care of my pet. After my 3rd visit is when things started to happen. First incident in May/June, I got the bath/haircut with the itchy scratchy package. Lauren bathed him and his skin became inflamed within 30 minutes of leaving the resort. I called and spoke with Heather, grooming manager, who offered to bathe him again the very next day which I obliged. When I asked about the products used I never got an answer but was told I needed to take my pet to the vet for his allergies. I’m aware of his allergies so I try to combat them both inside with what he eats and outside as far as products used. Second incident was in September where I again, purchased the itchy scratchy package and Brandi bathed him. Yet again, his skin became inflamed and very hot within minutes of leaving the resort. I called and left Heather a message and to date have never received a call back or anything. If I could give 0 stars I would for how negligent they were and not wanting to tell me what the products used are. Again, I’m aware of his allergies so not knowing what’s being used on his skin is why I won’t be returning. $115-130 per visit here has cost me a $300-500 vet bill since nobody wanted to say what the name of the product was or what all is in it to prevent the inflammation from happening.

I had recently been taking my miniature dachshund to Holiday Barn, but I will NEVER bring him back. The first red flag I noticed is that they didn’t feed my dog when I dropped him off for his dog training. I ignored this and kept taking him back. This last visit was the last straw. When my father picked my dog up he looked skinny and he looked nervous and flustered. He was so ready to get out of there and he finally got back to his normal self when we brought him back home. I’m so lucky that nothing terrible has occurred after reading these horror stories. This place is overpriced and they won’t even treat your dog well. If you love your dog don’t have them come to this place.

We took our standard dachshund Mila here after several neighbors recommended Holiday Barn. We only had her for 3 months but had made travel plans over a year earlier to spend a week in France. Boarding her so soon worried us. The staff at Holiday Barn was very kind and helpful from the start with the reservation and vaccine questions. On drop off the staff really put me at ease with how kind they were to Mila. The same great experience was at pickup and we could tell Mila had been in good hands. She was excited to see us but looked great and the same kind staff member i left Mila with was the one the helped us at pick up. She informed us how Mila did all week. They also had great notes and info on how she did at the day camp that we enrolled her in a few times that week. It's great knowing we now have a facility we can trust to leave Mila with when we travel.

I was so nervous and anxious about boarding my 10-year-old cat for the first time; he has recently diagnosed diabetes, which requires daily pills, and boarding him for the week we were out of the country was the only option for us. We went to tour before committing, and they were so welcoming and took us right back to show us everything in person. I was even able to pick the exact kitty condo my boy would have. At drop-off, they let me help set everything up and say goodbye, and weren't judgey at all about all the things and information I brought with him (lol). I was able to text to check in everyday, and they were always prompt with a response! And pictures when I asked! My boy is easily stressed and needed additional medication to help manage the anxiety, but they were so supportive about it. He even came home with some written updates on his stay, which was such a nice surprise! Boarding a cat probably isn't ideal in most cases, but I genuinely feel like they met him where he was and I am so grateful for that. It also meant so much to know he was safe and taken care of, and getting his meds properly while we were gone. I hated being away from him, but I wasn't worried about him. I highly recommend Holiday Barn (we were at the Midlo location)! We couldn't have been more pleased with the whole experience and I'm so relieved to know we have this option in the future!! Thank you all so much for taking such good care of and loving on my sweet boy, Ketch!!!

I don’t understand why this place is allowed to operate and I hope someday soon it’s shut down. In 2021 I sent my two beloved dogs there for a week while I went to the mountains for the only solo vacation I’d taken in years. I called every other day for a check-in, and was told, ‘they’re fine’ rather laconically. I wish I had listened to my gut. When I picked them up both dogs were covered with bloody sores. They had been groomed, and the sores should have been noticed and reported, but no one had apparently paid any attention to them. My big lab - the most extroverted of dogs - was shut down; my smaller dog was shaking. I brought their condition to the attention of the staff, and they sent out a manager, who didn’t apologize, but proceeded to grasp my dogs - who were cowering in the back of my car - to try to position them for photos, until I put myself between him and them and said, ‘Stop touching my dogs.’ When I took them to the vet the next day, my smaller dog had lost a quarter of her body weight - in a week. Since then I have heard horror story upon horror story, from veterinary professionals, trainers and friends. Perhaps the worst came from one of my doctors. HPB sent his dog home with a broken leg and didn’t mention it. I regret not writing this review sooner, but it was an awful memory. My big dog died later that summer, and I have to live with the fact that I left him in that terrible place. Please don’t sent your animals there. I don’t know why they treat animals the way they do, but it isn’t kind, and it’s barely humane. (I’m giving them one star because you can’t post a review without a star and because at least they didn’t return my dogs dead; but please do your research and read all the other reviews on here about all the other traumatized and starved dogs they’ve sent home. Dogs don’t just bounce back from experiences like this. Mine didn’t. Yours won’t. Keep them away from here.)

The only place we'll take our puppies for overnight travel! The staff is always friendly and welcoming. The check in process is efficient. The puppies get total pampering with the facilities including private rooms with windows, tvs and bedding from home. A pool and other enrichment available. Our pups even got stockings on Christmas! We have also completed on site training that has been the same amazing experience. Highly recommend!

Great facility. We housed our pup here for three days and he had a great time. They took pictures and answered all questions. They took my phone calls about checking on my Murphy. If they didn’t answer they were prompt in returning my phone calls. Murphy loved to swim. The facility is clean and efficient. Thank you for caring for my baby! After the initial upsetting moment of not taking our old cat, we wanted to give this place another try. We now understand why you didn’t take our cat, I was just frustrated with lack of communication at the time (3 years ago).

Absolute best! Our dogs have been coming here now weekly for the past 2 years. They love it and are always eager to get there the moment we get into the car. This is the first place I have ever used to board my dogs. They always keep me informed and let me know how my 2 are doing. Thank you! :)

This is an amazing establishment for your dogs to spend the day at daycare or board overnight when you go out of town. The staff takes great care of your pets as if they were their own. Great place to trust your pets with!

All the employees are so nice! No matter how my dog behaves I feel confidante that they will share it with me in a graceful manner along with and suggestions that might help me with issues (although there have yet to be any beyond her initially being too shy to interact well with other dogs).

Basil and Dunkin love to go to daycare! Staff is great and friendly. So far just positive things about DogService West!!👏👏👏 …

Your dog is going to be barking non stop outside the hours of 11PM and 7AM, waking up and disturbing residents in the neighborhood nearby breaking Henrico County noise ordinance § 10-68. Prohibited noises enumerated. Nobody wants to hear dogs constantly barking NON STOP early in the morning and late at night and the ordinance addresses this: Allowing any animal to cause any sound or noise such that it is plainly audible. a. Inside the confines of the dwelling unit, house or apartment of another person at least once a minute for ten consecutive minutes; or b. At 100 or more feet from the animal at least once a minute for ten consecutive minutes.

Our dog Penny LOVES LOVES LOVES Doggy Daycare and has been going for 7 years now. She also boards there when we are out of town. We recently introduced our son & daughter-in-law's new puppy and she loves it, too! It is apparent that the staff love the dogs and we are confident that they are well-cared for there.

I had trouble logging in on their site and so I stopped by in person and the young lady who helped me was very helpful and explained that it's not always accepting of your information from phones. Just thought I'd point that out. The place looks clean , the dogs sounded ' happy' and the hours are great. I really like Paws inn too bit they do not have weekend hours. We also need a trainer and this place is very knowledgeable about dogs.

Took my pup there 3 times. First time was great and free! Got a report card on how he did with pics! Second time seemed normal, he was obviously tired and seemed to want to go back again, but no report card or anything mentioned by the staff. 3rd time he seemed he liked it there but returned home exhausted and it's now the day after the 3rd time I took him there and my baby can barely walk and won't let me look at what's bothering him (something in his paws) Not sure what happened but something obviously did at doggy DAYCARE as he has slept since we have gotten home...the whole point was for him to be taken CARE of, not to come home injured and in pain and probably a vet bill for me. He's only 10 months now, not an older pup at all, so his behavior from returning is not his normal self. Won't be using them again.

We love bringing our dog here! We come in regularly for daycare during the week and the occasional boarding. Our dog is always so excited to come in and play, and the staff is friendly and communicative.

To anyone who boards their dogs at this facility, this is what it says on the DogServices website- “ DogServices welcomes dogs for sleepovers by reservation. Our buildings are staffed round-the-clock so your dog is never, ever left alone.” Well this is not true, I worked here for 8 months and if there is 9 or less dogs staying overnight nobody stays with them. If there is 10 or more then someone stays overnight, otherwise your dogs is left completely alone overnight. This company lies and is money hungry.