Cat Sitting in Vestaburg

Ed and Laura were great pet-/housesitters! They were organized and communicative. We returned home to a spotless house, thriving plants, and a happy cat.

This was my first experience with zeewoi and I am sold! Andrea excelled at communicating. We met prior to her sit so we could review the house, the pet and everything involved. She kept in touch with me every day I was gone with photos and texts. She even taught my guy to retrieve, something I was never able to accomplish! On my return my boy was clearly well taken care of, as was my house. I would love to have her stay with us again.

I felt at ease leaving my fur kids with Emerson. I hope to have her back!

Lauren and Jeremy were wonderful house sitters. I would ask them back or recommend them without hesitation. They communicated clearly, and took wonderful care my pets, house and garden. They left the place cleaner than it started and generously offered to help in ways that I hadn't asked but that were very kind and thoughtful. I felt very comfortable with my animals and home in their care.

Randy took great care of our two dogs and kitten while we were away!! He was communicative, kind, and kept me in the loop. We came home to happy pets and a clean house. You’d be lucky to have him!

Skip was great! Very available for communication, sent a couple of kind updates with cute pics of my cat, left the place very tidy, even made up the bed. An all-around happy experience and I'd be delighted to have him back if he wanted!

Stacy and Chris were the best house/dog sitters we could have hoped for. When we first met via video chat Stacy was very thorough in asking questions and it was clear she really prioritized the health and safety of our dogs. She immediately put me at ease for my first experience using this platform. While we were away, Stacy and Chris were wonderful with our dogs and taking care of our house, as well as very accommodating of our travel plans when it came to arrival and departure times. They made friends with our dogs right away (including the skittish one who usually takes a few days) and were great about walking them and letting them out at regular intervals. The dogs didn't even have any indoor accidents, which doesn't always happen even when we are home. Stacy also sent us pictures and updates about the dogs each day we were gone. It was the perfect amount of contact to let us know that our dogs and house were well taken care of. We knew we didn't have to worry about anything while we were away. In terms of the house, they were more than willing to help with maintenance, like bringing in packages, taking out the trash, and even sending me a picture of a recipe I forgot to bring with me. Our trip was so much more relaxing knowing that Stacy and Chris were taking such good care of things. When we returned home our house was spotless and the dogs seemed very happy. The only problem is that I think the dogs might miss them! I would absolutely recommend Stacy & Chris as sitters. We've had many different experiences with sitters in the past and this has been one of the best. Stacy and Chris proved themselves to be extremely reliable and trustworthy, as well as people who really care for and treat animals right.

When we select a sitter, we read every review in addition to conducting some sort of video interview. We really rely upon the experiences of past hosts, so that’s why I believe it important to be honest in this review. I love giving out 5 star reviews and do quite frequently, but I also need to share any less-than-positive experiences as well for those hosts who rely upon reviews such as we do. As such, I’m a bit ambivalent about writing this review of Katie, as there were some really good things Katie did while here. She is a lovely, energetic woman who responded immediately to the concerns I voiced to her during the time she watched our pets; however, the “negatives” we experienced speak to the heart of the importance of having a dedicated pet sitter. For the most part, our home was left tidy and neat – which is no small feat as ours is a large house and I appreciate the care Katie took in ensuring we walked into a clean home. That said, Katie failed to notice my dogs had urinated in both of their dog beds and on the floor of our downstairs office, which we believed happened in the first part of the sit and resulted in the downstairs smelling of stale urine. Further, because she didn’t notice the urine, my pets, when downstairs, had to either sleep on the bare floor or in wet beds, neither of which is a satisfactory option. Also, my dogs don’t generally urinate in the house as they have access to a doggie door, and this seemed more a sign of their distress or discomfort. I believe this incident was part of a larger problem I experienced with Katie and that was in the manner in which she approached this sit. I advertised dates of July 6 – July 22. We generally ask our sitters to come in a day or two early as to walk them through the schedule for both our animals and our many plants, as well as to give them time to get to know the animals and experience a little of the town we live in. We also provide a very detailed introduction and welcome guide which outlines our expectations. Katie came in late in the day on the 7th, without personal transportation, which necessitated us picking her up and then my neighbor taking her to a rental cart company the next day because we left very early on the morning of the 8th. This abbreviated introductory time didn’t allow us to fully prepare Katie for the sit and allowed for some apparent “misunderstandings.” The “issue” for me was for the first five days of our 13-day trip, Katie was away from the house for up to 13 hours at a time – leaving our two, older rescue dogs, who have some separation anxiety - alone and with an extended time between meals. It was clear Katie was using this opportunity to visit many of the beautiful areas which surround where we live – hence using our home as more of an Airbnb to vacation – than a house sit dedicated to caring for our animals. Our dogs are fine with being alone for up to six hours but even that, for multiple days in a row, is, frankly, distressing to our animals and to us, as owners. To Katie’s credit, when I called and brought her daily, extended time away to her attention and reiterated my wishes the dogs not be left for more than 6 hours, she changed her schedule and while still gone every day, capped her time away at six hours. And, as I said, she is cheerful and responsive; hence, the ambivalence is positing my concerns with this sit. I think if Katie is provided with very clear expectations prior to the sit and understands exactly what is needed and expected, she will absolutely deliver. For whatever reason, from the start, this sit was rushed, there appeared to be too many misunderstandings, and it ended up being frustrating for us in ways other sits have not been.

I have been unsure what rating to give Kristiane. There were a few things I was upset about, but while considering her other reviews, it seems to be an anomaly. She mostly apologized and took responsibility for things she did wrong. She provided good pet care and seemed to enjoy her stay here. I couldn't quite tell if the missteps were her normal character, or if it was because she was going through a hectic period in life. TLDR: She disappointed me at the beginning of the trip, but her pet care was good. She scared me that she gave the pill to the wrong cat. I returned to a dirty home, including literal broken glass, but she went above and beyond in other areas. I'll start by saying we had a pleasant video call and were in fairly constant communication for about a week before my trip. She contacted me probably every day, asking for various details, usually with long voice memos. She appeared to be a good & thorough communicator. I had shifted my departure to the night before instead of the morning of and had explained that my cats would be ok alone overnight, but my cat Willow gets a pill every morning and I would love for her to get her pill ASAP. Kristiane had said she could get there around noon the morning of, which I was fine with. I had said that noon would be pushing it pill-wise, but as long as it isn't much later, that is ok. Because I received constant communication with her leading up to the start of the trip, I was shocked when I didn't hear from her at all the day the sit began, even a "on my way" text. I tried texting and calling her to no avail. I was getting worried that something had happened and I had no way of finding out. At this point, I started to panic a bit because my cat needs her medication. I contacted zeewoi support asking for help. I heard from Kristiane around 2pm. She had chalked it up to having a very busy/hectic morning and said she still had about 2 hours left on her drive (so, 4 hours later than she originally said). I ended up getting a Rover sitter to check in on my cats, feed them, and pill Willow ASAP, which Kristiane offered to reimburse me for. I was thankful she reimbursed me but was confused about how there was so much miscommunication when I thought I had clear expectations. I try to be clear with my expectations of my sitters while still being flexible for normal life mishaps. I would have been less upset if she had notified me of her real ETA when she left (it was about a 4-hour drive) instead of leaving me in the dark. It was not responsible or reliable. Once she arrives, my anxiety is lessened. Things seem to be going well. The next morning, however, she tells me she gave Cherry a pill. Cherry does not get a pill, only Willow does. I have this explicitly stated in multiple places, including my printed-out instructions and the pill bottle itself. Turns out, she got the cats' names wrong. She pilled the correct cat, somehow. Kristiane is an overcommunicator. She sent me several voice memos every morning, sometimes totaling about 10 minutes long. While I appreciate daily updates and don't mind chatting here and there, I am on vacation, and it became annoying to have to leave my friends to listen to the memos. A balance needs to be found. I returned to a dirty home. I spent the first 2 hours after arriving deep-cleaning everything. She broke a glass while she was here (which I ultimately don't care about materialistically) and did not clean it up well. I found about 10 large chunks of glass within reach of my cats. I found out about this mess because my cat was literally playing with a chunk of glass. Every surface Kristiane touched was dirty, smudged, or sticky. There were so many drips and spills and stains, that I was confused about how she managed to make such a mess. However, the litter was done perfectly. All the dishes were washed. Trash was taken out. She did ALL my laundry, including the bedspread (which I don't ask sitters to do). She left me small gifts of tea, chocolate, and ice cream. All of this is to say that it seems her heart is in the right place, but she may need some help with following through. I am wondering if her past 5 star reviews were because she used to sit with her former partner. Maybe that person was the "cleaner" of the two. She was solo this time, apart from a friend visiting and staying with her for one night. I hope my thorough review is good feedback for Kristiane so she can become a better sitter. I feel bad about leaving a complaining review, but I know it is important to have honesty in these reviews so we can all learn for the future.

Alan and Inna took the time to come to my house for a meet and greet prior to my trip which makes it so much easier to go over the house and pet’s routines, along with getting to know each other and them getting to know my pets. It also helped me to be more comfortable and relaxed prior to leaving. While I was gone Alan and Inna took great care of my 3 cats and dog. They kept me updated on how everything was going while I was away and sent cute pictures. Alan went above and beyond when it was raining, and he noticed my front porch gutters needed cleaned, so he took care of it. It was a tough time for me and my dog Bella since we had just lost my 9-year-old dog to cancer days before leaving on the trip. Alan and Inna were very comforting and understanding of our sadness. I highly recommend them.