Dog Sitting in Fort Loudon

Disgusted with condition of our dog and the facility at pickup. Pee dripping out of the enclosures down the central walkway to a grate. Our dog smelled of urine and bolted for the front door of the building to get out. She loved the other kennel we had taken her to, but it was full. She was never unclean there when we picked her up and the facility was immaculate. Would not return to Kuddle for the health of our dog.

First experience with this kennel. It wasn't a good one. We boarded our girl for 10 days. When we went to pick her up the owner brought all her toys and her favorite blanket out in plastic bags. We were told that Vicki had diarrhea the day we left her. They didn't bother cleaning the blanket and after 3 washes it had to be thrown away because it wouldn't come clean. All of her toys were urine soaked and also had to be pitched. Needless to say we were very upset. If a person chooses to open a business like a kennel, they should realize they are selling a service. Outside of keeping Vicki in an enclosed area I have difficulties finding what service they provided. When tennis balls are urine soaked that tells me nobody took care of our girl. Not a place we would ever think of using again. Thank you.

I boarded two of my dogs here last week. I was very nervous since I have never left them for that long before. Patty took such good care of them during this time. I called to check on them after a few days and I got a wonderful update that they were doing very well. I was very impressed that they had very little "kennel" smell when I picked them up. I would feel very confident leaving my dogs in her care again.

We took our dog here for a week. We called to check-in two or three days into our trip, and the women told us everything was fine but that he had an accident (on his blanket that we brought for him) in his kennel. When we went to pick him up, the urine-soaked blanket was in a trash bag for us, and his toys also smelled of urine, which I can forgive to a certain extent. Obviously, that's not great customer service, but it's not the end of the world. What makes me write this review is because when we got there, our dog cowered in the corner of cage, shaking. He was timid and seemed scared. I don't know what these people were doing, but this was the first time we had boarded him. Now that I know that this isn't just his reaction to separation in general, I feel compelled to warn people against this place. There are plenty of other better options in Franklin County than this. No one should ever have to feel the hurt of watching your dog cower in a corner when you have trusted these people with their care.

Came back to our dog after a week covered in his own urine and poop . His blankets were covered in poop. And he had it all over his rear and I would not recommend this place to anyone. Patty also said he wouldn’t eat or do anything the first couple days but yet she didn’t call us and let us know.

Patti is wonderful. She always goes over and above every time we bring our four dogs to her. Kennels are always clean and nice and cool in the Summer. Great value!!

Know your pets will be properly taken care of and happy to go back! Patty loves animals, has a professional kennel with additional services available. Worth the drive a few minutes outside of Greencastle. Fair pricing and very accommodating to regular clients.

Patty always returns your calls and never has an issue with you checking in. Very honest and truthful. They treat your fur babies as if they were her own. Clean kennel, professional and very reasonable prices.

I was happy to go visit and meet up with the owner before deciding to leave my 4 legged baby. It ended up being a place we used years ago and had forgot. It was clean and the dogs had yard time and attention during their stays. Great place!

After we dropped off our dog, another dog stole our dogs blanket from under the cage. An employee put his bed in another dogs cage, no way the dog could of fit the bed under the cage with out it tearing. The woman did not offer to replace the blanket that was torn and did not offer to replace the bed that smelled of urine. She did not take any responsibility for the dogs she was "taking care of" but if that was the case the missing blanket and bed would of been noticed.

Our dog Ernie seemed to enjoy his time there. The staff was so friendly & welcoming even when I called non stop to check on him. We received photos since we added on yard time which really helped me relax a little and know he was having a good time. When going on vacation in the future I would not hesitate to bring him back. Thank you Golden Wood for keeping our dog safe & happy!

Thank you for the wonderful care you gave our year old Golden Retriever Reggie. We were visiting Chambersburg and needed a place to board our dog and Golden Wood did an outstanding job. We will definitely use them again. Thank you for taking such good care of our dog.

My Gemma is rather anxious and I was concerned about a 2 week stay as the longest I have ever left her She had a great time , evidenced by her coming home and acting like I never left In the past she has either ignored me or slept for days . The cuddle time and yard time definitely made a big difference thank you so much Golden Wood

ALWAYS Excellent care for my dog - exceptional staff! She loves the staff - they’re great with her! She thoroughly enjoys the “yard time” each visit - I always get pics of her “zoomies” outside - LOL. Highly recommended!!

Had to take a trip out of town and needed someone to watch my puppy that wasn't able to come along. I absolutely love e this place. My puppy had a great time. Was updated with pictures since I choose add ons to have more for him to do the couple days he was there. Staff was super friendly and the place was clean and easy to find. Prices were great too. And they have tons of add ons for pets staying there too.

We've been bringing our dog, Boyd, here for 4 years now. The staff is super friendly and welcoming. We also say it's his "favorite place" because he gets so excited when he gets the opportunity to visit. The staff does a wonderful job following his regimen, updating us on any changes, and communicating when he needs updated shots or tags before his visit. Their website is accessible and easy to use. Golden Wood Kennels offers a variety of extras to brighten your animal's visit including nature walks where they send a photo so that you can see how happy your pet is. I highly recommend Golden Wood Kennels to anyone and everyone. It's a great place for your pet and you can feel comfortable knowing they are being taken care of and are happy.

I love this place! Rowdy and Maddie run to the front door to get inside for their vacation at Golden Wood. I love receiving the dog’s pictures two times a day. Everyone that works there loves the dogs and their Job of spoiling the animals. My dogs are my kids so it is very important to me. I will always take my animals there.

We switched to Golden Wood for our dog and are very happy with the care, attention, and service. We recently had to board him for over two weeks and we added play times, eggs, and other goodies for his stay. The staff is really nice and they give you a full tour and orientation to the facility when you sign up. They also send a daily picture of your pup at play. Top notch - best kennel we ever found.

I used goldenwood after my father in law suggested he has used them for his dog. Bein new to PA and having a dog and a life us pet parents always need a reliable place to trust for our fur babies. At first it was all good. No complaints. As I started to use them more I realized how unfair and terrible the policies are. No photos of pets during their stay unless you pay? Ice cube treats money? pick up early/drop off later (out of timeframe) money, cancellations within a certain timeframe money.... cuddle time money, I am sure you get the point. All basic love and affection items cost you extra. I view this place as the spirit airlines of dogs. Looks attractive by the nightly price but by the time you are done with all these "add ons" you would think you were sold gold. Add ons that are basic to a dogs well being (play,love,cuddles, affection. It just does not sit well with me. I had a situation with them where Axel my pup came home reeking of urine and had scabs on him. I have a great dane. He is clumsy and goofy. he plays rough I am sure this was of no harm by the kennel but the odor that came off of him when I picked him during his stay in August was nauseating. His bed also had the same odor. The staff is very kind and attentive but they are robots. Everything is nicey nice and your true concerns will never be addressed. I had him booked to go there this weekend because I have to be somewhere and I searched and searched and finally found someone on Rover to take him. Much better price and one on one care. I will never use this place again. It is honestly a rip off. I wanted to drop him off Friday morning at 6:30 am. Since it is outside of hours again I was told I would be charged $50 dollars since it is outside of the normal window. When I asked why is it $50 for that? I was told because they do not open until 7:30 am... so I guess these girls make $50 an hour which wow now I can see why they are so robotic..... It also says the site is monitored 24/7 so which is it you have to adjust the schedule or is it a lie someone is there 24/7. I really just do not appreciate anything about this place. I am very protective over my dog. I also do not like being ripped off and this place is an absolute rip off. Please take my advice our dogs do not want to be alone, or away from us at all so do your research make sure they are comfortable and find someone you love on rover or a family member. Save your money and the headache.

We love the staff at Golden Wood! They treat our boy, Finn, like he's their own. We had never used a kennel before for our other fur babies but decided on Golden Wood for Finn after our son had taken his pups here. I'm a bit over protective of Finn, but have no worries when he stays here. I appreciate the updates and pictures that they send to let me know how he's doing. Finn has also had baths and nail trims. We wouldn't take him anywhere else! Thank you to everyone at Golden Wood!❤

We boarded our dog for the first time there over the weekend and I couldn't be more happier. He was well taken care of, the facility is extremely clean and the owners are awsome, from the time he was dropped off and picked up you could tell they really care about your fur baby. My dog will go there the next time he needs boarded for sure. Highly recommended.

We have boarded here two times now and I will never look for another place! Tina and Steve are amazing people! They keep me up to date on how our teddy is doing. Awesome place, awesome people! Returning customer!

I am over the moon that we found Greystone! I never worry about our dog when we are away and know he is receiving the very best care. Tina, Steve, and the other staff members put your mind at ease and the care is top notch. The kennel and grounds are immaculate. Tina and Steve do not charge for every service they provide for your pet, they just do what needs to be done to meet your pups needs. I would recommend Greystone to ANYONE!!! Thank you to everyone at this kennel for the love and care you give Bennett anytime he comes to stay❤️

Tina and Steve are the best with my baby. They go above and beyond to keep him safe and well taken care of when we are gone. Kennel is always clean. Buoy loves his attention while he is there. Its like a vacation for him too.

The absolute best! Steve and Tina treat your dog like their own. I wouldn’t leave my little girl anywhere else. Always an exceptional experience!

Tina and Steve take great care of my puppy! Ok, she's almost 3 but she's MY puppy. Grounds are clean, calm (but plenty of outdoor stimulation), safe. The best! Following tradition of original owners Michael and Rebecca

I am taking my GS to Mike for her obedience training. She has completed the basic course and I have to say that both Mike and his wife Rebecca are wonderful. The care and compassion shown for the dogs while training is second to none. He makes sure that we as handlers are doing our job in training and praise for our dogs. Positive reinforcement and praise is something that he gives and expects from us as handlers to our dogs. It is very clear all of the experience he has and that this is not a "job" to him or his wife, this is what they love to do and they are excellent at it.

Outstanding care! You could tell our cat adjusted well to this first time experience. The owner, (Tina) treat my cat (LJ) just like they own. The kennel is very clean. My L.J. like the place some much, they run right into the place. When you pick them up, it is just like you dropped them off. I feel it is very secure and don't worry when my cat (LJ) is there. I would rate them two thumbs up.

Mike and Rebecca are the best people and will treat your fur kids like their own! They are our best choice in the area for pet care. If they ever decide to board people, it would be great!

Our puppies Cooper and Claire had excellent care while we were on vacation! They were very happy when we picked them up! Great job Tina & Steve!👍 …