Pet Sitters in Auchnagatt

My dogs were staying in kennels for their 1st time. Family made them feel welcomed and was very accommodating. They truly care about your dogs. We had no issues with anything, kennels are cozy & clean. Some kennels are very business alike, this is one is run by a nice friendly family. Many thanks again, we already have booked their next stay.

My big girl has been here a number of times, always clean kennels, really lovely family run business, and great value for money. Patsy is a big strong dog and can be reactive sometimes, I always feel relaxed when I know she stays here as they are superb with her.

An family run kennel who take good care of the dogs in their charge. Dogs have large indoor kennels with direct access to a large outside run. My dogs are always happy to be kenneled there!

Absolutely fabulous kennels!!!! We have used these kennels for our three dogs since we moved here 12+ years ago and have never been anything other than delighted. Heated kennels, individual outside space and walked every day. If your dog/s need medication you can rest in peace knowing that such medication will be administered as necessary. You can most certainly rely on Kevin and family to look after your hound as you would yourself.

Excellent kennels no matter when you drop off or collect your furry friend they are always happy for you to go in with them and the kennels are always very clean. Nice people who genuinely care for and look after you dog while you go for a break.

These guys are absolutely superb. this is a location where my daddies girl (Doberman) does not mind going to 'Dog Club'. I highly recommend a visit for your beastie.

2nd time our dog has stayed here and he always comes home in same condition he entered these fine kennels. Great people running these clean well run excellent kennels

Lovely kennels. Absolutely spotless. Our two Scottish Deerhounds were extremely well looked after by the very caring owners. Would recommend to anyone.

Absolutely fantastic kennels, our two love it there. They are so well looked after by very professional Fran and Kevin

Booked this kennel for our dog. Very first experience for him and us. Professional approach from Fran and Kevin, good care taken and we will be back.

Clean, new, secure & modern kennels - best in region. Sarah could not have been more helpful, before, during & after - wonderful customer care + service and took highest care of Millie Moo who returned home very happy. I loved the photos sent during her stay too. I have no hesitation in recommending Moss-Croft + will happily use again.

Beautiful kennels. Dogs that stay here are treated amazingly well - walks several times a day (4, I think), heated enclosures in every kennel for the cold months. Just fabulous for dog owners to know how well their dogs will be looked after.

Sarah and her amazing team at Moss Croft have literally changed my life - I contacted Sarah in desperation as illness at home meant that I needed to be able to board my dogs (5!) when travelling, with two being reactive. Working closely with Sarah we have held several meet and greets over the Xmas/NY period and then progressed to a day board today. I picked up the dogs tonight and they didn’t even want to leave! Currently all sleeping soundly and I am beyond thrilled. Thank you to an awesome team

We were very impressed with the facilities, environment and care given to our nervous dog on his first stay at Moss Croft. Would recommend this team, 10 out of 10.

Highly recommend! Beautiful purpose built kennels which are spotless, comfortable and secure. Sarah and her team are extremely knowledgable and helpful and went out of their way to get to know my dogs and ensure that they were settled and happy. Collected my 2 spaniels (rescue dogs who can both be tricky) today after their first time in kennels and although delighted to see me they were clearly happy there! Will definitely use again 🐶🐶

Was highly recommended to go to miss Croft with our two 8 month old puppies. Arranged a visit with Sarah who is a very much a dog person dogs apperead happy so much so we arranged a day visit and an overnight visit to built them up for their five night stay . Well the dogs had appearead to have a great time. From the updates we got from there overnight stay. Staff are so friendly . Sarah and team keep up the great work for our pets . I think the boys will love their next visit then there five days .

The time and patience Sarah and the team have is second to none. They always have your dogs best interest at heart and as an owner, that gives me all the reassurance I need putting our pup into their care. We've been slowly introducing Finn to the kennels. He was due to stay overnight for his first visit where he unfortunately didn't settle due to a lot of change in his life in the weeks running up to his visit. Sarah was in constant contact with updates on Finn and together, we decided it was best for him to return home for a reset. We returned the next day with Finn happy to Sarah again and now we continue to build on the confidence that Finn is gaining in the kennels :-) X

Our dog Leo,had a stay at Mosscroft he was very well looked after in an excellent facility, Sarah and Angela are very nice and go the extra mile to make sure your dog will be happy and very well looked after. Leo also had a groom while he was there and came home looking and smelling lovely I would highly recommend this facility and would not hesitate to use again .

I cannot say enough good things about Moss Croft Country Kennels Sarah, Rachel and team do a fantastic job and wouldn't have our 'wee pooch' go anywhere else. The kennels are exceptional with underfloor heating to keep our little man cosy in these colder days. Amazing exercise area (the size of a football pitch) and walks around the grounds. It is quite obvious how much Sarah & Rachel love the job they do. If you want a warm, friendly loving place to leave your beloved pooches I highly recommend you pay a visit and take a look for yourself. Well done Moss Croft Country Kennels for providing such an impressive service. 😊 🐕🐩🐾

Delighted to review this purpose built luxury kennels. Sarah and her staff offer a wonderful service, our Labrador had a fantastic time there when we were on holiday recently. We even got updates on how he was getting on ...we found this very reassuring that all was well. I have no hesitation in awarding 5 stars to Moss Croft Country Kennels, we feel very lucky to have such a facility nearby..... Thank you.

Great place. No issues and Jimmy loves getting pampered... They pick him up and drop him off aswell which is great as don't drive. He goes every month now for a grooming.

Very friendly and can tell that they love the dogs they care for.

Bear dog never looked better. And she likes going!

Experienced and friendly dog training, highly recommended

Fantastic owners who really care about your pet.

Had not boarded my cat and ferrets here for a few years and was surprised to see how run down the place looked this time round. During the handover, the lady did not know what to house my 2 ferrets in or what to feed them and I was unhappy that they did not have accommodation ready for receiving them. I offered to take them through and get them set up after she also said she wasn’t used to ferrets but she declined. I did not feel confident leaving them but was dropping them off on route to my holiday and so felt committed to doing so. On return, I was advised my female ferret had passed away but was assured that there had been no problems during the stay but on returning home, my male ferret was so thin and emaciated that he was falling over and unable to stand up. I took him to the vet and they advised that he had either not been fed or had been fed the wrong thing. Very distressing experience and I would not recommend this place and will not return.

I don't even know where to start... When we dropped our cat off there was no one there to receive us, we were waiting for around 20 mins. The receptionist was cold and uninterested. A week later when we came to collect, again we were left waiting half an hour for an employee to arrive and a further 15 mins waiting for said employee to retrieve our cat (it seems like the cats are left unattended when there's no customers). We were then told to come through to the enclosure, as our cat was refusing to come out. We were shocked to see the poor conditions our cat was being held in. It was a cold concrete floor with no bed or food visible, only a dirty litter tray. There was a cat flap into the 'kennel' where any other cat could enter. Our cat had a new scar on his left cheek and broken skin on one of his paws. Our vet was certain that this was injury caused by another cat. This is not a pet resort but a pet prison! Our cat was crying out, hissing and hiding behind the door. When we got him home he was shaky, parched and starving. He didn't smell good, his coat was rough and he was lighter to pick up. We could never recommend this place and we will never return.

I've been boarding my parrot at pet resort for years I highly recommend them just picked up my parrot shes happy as every. very nice staff excellent service.Thanks again for looking after my parrot.

Very upset at how we have just been dealt with. I picked up my diabetic cat from here a day early, once I got my cat home I found out that she was soaked in cat urine. She has also lost over half a kilo in weight and may need to be admitted to the vets later today. The stories we have heard from the owner have changed repeatedly. On initial contact with the manager he said he knew she was covered in urine and was waiting for the heavy rain to stop to use grooming spray on her. Just now he claims she was wet from water she had knocked over. He left my elderly cat covered in her own urine for hours. Not only has the manager been extremely unhelpful one of the front of house staff was rude to my wife. On dropping my cat off, we were told that we needed to pay extra to have her insulin administered, the retort from the girl was “well you are paying for a 5star service”. Rude and indignant. We asked for a refund for the neglected state our cat returned in to be told that wasn’t an option. Overall I have found the whole service to be disgraceful and I would never ever recommend this place again.

We left our cats at the Aberdeen Pet Resort, Peterculter, for a week in April. When we got them home, less than a 5 minute drive, their travel carriers and blankets were covered in fur and urine. Our cats were absolutely stinking of urine too! I contacted the place immediately as I felt that they had been living in their travel carriers and using it as a litter tray too! Only to be told that they were not kept in their travel carriers and they had no idea why our cats smelt so bad! It must been the journey home, all 5 minutes of it!! DO NOT PUT YOUR BELOVED PETS HERE! This place should be closed immediately!!! Definitely not a genuine one star! I would give them nothing but closure!

I am happy to take my cat here. He has an indoor area with a shelf and a small outdoor area. It is very clean. I especially like that there are no dogs here as that stresses the cats out. Nice reception with welcoming residential cats and parrot. He always seems content when I collect him.

Reading these reviews is really upsetting. I put my cat in here a few years ago, and paid extra as it was over Xmas. When I got him back he was stinking I had to bathe him. I wonder now if he was kept in his box. I feel awful that he went through that experience. Lairshill is my go to now. They are very good.

I have used this cattery three times never any problems. The staff are really attentive they let me see the room she would be staying in. We discussed feeding options and what she liked and didnt like. We paid extra for some play time on a daily basis. Your pet will be weighed when you drop them off and again on collection which i really liked. Its a little difficult to find so put on your sat nav. Plenty parking right outside the main reception

The staff has always been friendly and helpful to me, the place appears clean and I see nothing of concern (reading the 1 star reviews). When I picked my cat up last time, my cat was hissing at me, but that's a reflection on him (he was rescued by the sspca and doesn't deal with new people or small spaces) and not the facility.

Second time our cats have stayed here as an emergency and both times they have become ill straight after. We will DEFINITELY not be leaving our cats here again...even if it is an emergency. The place stinks of cat pee as soon as you walk in,it is almost unbearable. We had emailed, agreed and paid an extra fee to drop our cats off late. Upon drop off at the agreed later time the owner decided to complain about how inconvenient late drop off times were for them and had a go at us about it..... yet it had all been agreed in writing and an extra fee paid for!!! Our advice is avoid this place. Nasty smells and awful management

Jan always provides a great service. My cats are always very happy when I return from a trip and I can relax when I'm away from home knowing that they are being well looked after.