Create your free profile and find a trustworthy sitter near you today!
Add your pet care details and dates, then invite as many sitters as you’d like.
Pick a sitter and confirm the sit. Relax knowing your pets are at home instead of in a kennel.
Your sitter will send updates while you’re away. After the sit, write a review for your sitter.
Janis and her husband Dan were beyond phenomenal! Communication was great leading up to their arrival, especially with coordinating arrival and departure times. And during the sit, I got lots of picture updates throughout of how Isabel was doing. I could tell from the pictures how comfortable and happy my dog was hanging out with Janis and Dan and getting all the pets and attention. Coming home, everything was left so clean and organized. I definitely recommend them as pet sitters as they clearly took such good care of both my pup and my home.
Amanda was the perfect housesitter and pet sitter for our cat. She is organized and communicative, and took care to ensure she understood the guidelines for taking care of our home and our cat. She left our house in perfect condition and we returned home to one happy kitty! Would not hesitate to have Amanda housesit for us again or recommend her to others looking for a sitter.
Kelly was flawless, she was a fantastic pet sitter and house sitter. She was over communicating with pictures and updates. We were at total peace knowing Kelly was overseeing Leo and Bella. Kelly connected with our dogs perfectly. We loved how Kelly daily took our dogs for walks and even an extended hikes. She has our full and complete recommendation.
Once again, having AnnaMarie take care of our pups was absolutely the right choice!! Her frequent updates, care of our house and fur babies was stellar! Although the dogs were thrilled to see us when we returned, as we chatted with Annemarie, we could see them continuing to go to her for affection and cuddles. It was so sweet to watch our one-year-old lick her ear and Annamarie just giggled and happily tolerated it. What a great sport😎. We would highly recommend her to anyone and would also suggest if you happen to see a less than perfect review for her ( there is only 1)I know the true story... it's unfortunate that some people are so unappreciative of someone who will go out of their way to care for their home and Pets (at no charge🙃🙃)-- it just boggles my mind and am confident they are not being honest! Suffice it to say she is a gem and perfect sitter in every way- if you can get a chance to book with her- do not hesitate! We truly think of her as part of our family now and all 5 of our pups would agree!
Caitlyn, KJ, and their pup Sully were excellent house guests and pet sitters, and we would highly recommend them! I was able to meet Caitlyn and KJ prior to them house sitting for us, and we are always super appreciative when sitters are able to make that work and are willing to take time out of their schedule to come over and get the lay of the land. Their dog Sully was full of good boy energy and was a great playmate for our two Golden Retrievers. During the stay, Caitlyn & KJ sent us photos every day and followed all of our instructions for pet care to a T. They were super self-sufficient and gracious guests that left our place looking just like it did when we left, and we were very at peace knowing that our dogs were in great hands, getting lots of exercise, and romping around with new friend Sully. Don't hesitate to book this family of three, your house and your pets will be well-looked after!
Melanie and Steve were excellent house & pet sitters. They sent me so many pictures of my 3 cats without me even asking and it made me so happy to see them enjoying their company. I'd say out of all the house sitters I've had, they spent the most time with my cats which means a lot to me. They are kind, easy to connect with and I'd welcome them back anytime. As far as caring for my house - top notch.
Megan and her partner were INCREDIBLE pet & house sitters during my 5 days away last month. I received consistent communication in the form of updates & photos and I had the true sense that Megan was invested in the wellbeing of my animals and truly enjoyed being with them! My house was CLEANER than I left it (immaculate!) and she left a sweet card thanking us upon our return. Truly the best sitting experience I've had thus far, thank YOU so much!
Jennifer was great and I would highly recommend her. Right from the start, Jennifer was clear and helpful in her communication, and she was very available to us throughout the stay via messaging. She sent pics of our fur babies regularly - without asking - which always makes us happy when we're away. And the biggest compliment I can give: when we came home, our pets were relaxed and happy, and no hidden cat messes to be found (we've had this happen with previous sitters a lot). I would love to have Jennifer stay at our home again in future.
Jerry and Suzanne were absolutely ideal sitters for our home and pets. We spoke with them ahead of their visit and could tell that they are genuine pet and travel lovers. Over their stay we got to see even more that they are wonderfully friendly, kind, and responsible - plus they kept us laughing with their updates and descriptions of our pets' antics while we were away. Our pets and plants were well loved and our house was spotless upon our return home, and they were even kind enough to leave a few goodies in the fridge. Our dog in particular seemed to miss them and their long walks around the neighborhood. Thank you Jerry and Suzanne! We wish you well in your travels!
Amazing experience! Five stars all the way... Nikki was kind enough to watch our two cats Thomas and Toby while were away on our honeymoon. From the very beginning she made us feel comfortable with clear communication and quick replies. Since she was local in Atlanta we got to meet her ahead of time and hand off keys before we left. While we were away she sent pictures of our little buds having fun and being themselves, so we always knew they were ok. She always showed up exactly when she said she would from pickup to dropoff and it was so incredible to know they were in good hands, and we never had to worry. They love being around people so for her to have been able to stay with them and love on them regularly we came home and could immediately tell both Thomas and Toby felt great as they were completely comfortable. Much much different than when we leave even for a few days and have a pet sitter stop by and feed them. She asked all the necessary questions in advance, so she didn't have to email or ask anything while we were away. She even took the time to make sure everything was neat and tidy, prepped the sheets to be changed, and was unbelievably sweet to get us a wedding gift we both love. Nikki we can't thank you enough for taking care of our cats, and we would only be so lucky if you stuck around town! :)
What do most pet sitters charge per day in Cardiff, Pennsylvania?
From $20/week to $180/week for the cat sitting and from 20$50 to 20$150 for the dog, additional rates include from 50% to 100% per additional pet, cheap rates are 20$40 for the cat sitting and 20$ for the dog sitting. On Sittsy you can find a pet sitter who will not charge you anything for keeping your pets at home.
Do pet sitters come to your house?
Yes, you can find a home pet sitter to stay in your house with your pet overnight and provide 24/7 care for your pets. You can include in your listing time the advisable timeframe that the pet sitter should adhere to and not leave your pet alone in the house. Usually, it's not to leave the pet alone for more than 4 hours.
How often should a pet sitter visit?
The pet sitter for the cat should visit at least once a day. For the dogs, the pet sitter should visit at least three times per day, the best solution is if the sitter stays overnight and watches your pets all the time.
How to find a trustworthy pet sitter in Cardiff, Pennsylvania ?
Look at the pet sitter with a high rating, and many previous bookings with good reviews, ask the sitter to make a meet and meet before confirming the booking online or in-person, and reach out to the pet owners where the sitter stayed before asking about reference.
What are the red flags in a pet sitter?
Common red flags in pet sitters are bad reviews from previous pet owners, a high cancellation rate after approval, a sitter who doesn't have a background check, a sitter who refuses to meet and greet in person or online, and a sitter who wants to make bookings outside of the platform.
Is it safe to hire a pet sitter?
Yes, it is safe to hire a pet sitter it's still advisable to see if the sitter has a background check, good reviews, and past bookings and make a meet and greet before confirmation in this way you can reduce risk to the minimum.
Do pet sitters stay all day?
Yes, pet sitters stay all day in your house and also they stay overnight, the sitter can leave your home for up to 4 hours or for a different time that you can discuss during the meet and greet.
Dianna & Co. are the best! They took care of our animals on several occasions. We are so sad that we had to move so we can't use her services anymore!! Our hounds have been kenneled in the past with our vets office and even private kennels but they never received the attention that Dianna & Co gave them. And her prices are so much better than the vet/kennel because of the special attention she gives them. Our hounds were able to sleep and play in their own environment so they seemed so much happier when we would arrive home. I can't believe we never used a pet sitter before. I just hope we can find a comparable sitter in our new location. Dianna was so sweet to come over and say good-bye to us and the hounds before we moved. We would trust her with our kids any day!!! We miss you!!!!!
Awesome service, Diania and her employees are amazing people!!! She makes sure your pets are cared of and more. When she agrees to look after your furry loved ones she goes above and beyond her duties. It just amazes me how she is with animals. I'd absolutely use Johnstown Pet Services in the future!!
Diana is just awesome with the pets. Boarding pets can be a hassle, and having to deal with kennel cough after your vacation is not fun. Diana cares about your pets just as much as you do. She just doesn't look after your pets when you are on vacation, if you have to work later than usual, she can stop by and let your dogs out so you don't have to rush to get home.
Unless you have a dog that gets let out and fed, don’t bother. They don’t like the smell of cleaning litter boxes.
Great job by Johnstown Pet Services. You can go away and feel at ease knowing they will take care of your pets!!
I called to ask if availability, and said specifically for special needs. It was a holiday, and it was very busy. I'm sure they would be accommodating. I hope to try the service again.
U know your pet will b taken care of here.
Fantastic reliable service.
A+ Experience
Tom came over for a meet and greet and went over everything in detail. I felt very comfortable letting him watch my dogs. He followed my instructions exactly as I explained them to him. I loved the report card and photos! I highly recommend and will definitely be using their services again!
We could not have asked for a better experience!! Tom was very thorough and wanted to make sure that no box was left unchecked before babysitting our poodle for our vacation. I received updates every single day with informative notes to let me know how Oliver was doing. Tom was responsive to my texts, and very loving to our baby boy. Clearly, Tom and his team worked with our Oliver during his 30 minute walks as we noticed Oliver with much better walking behavior upon our return! Tom and his team were faithful in watering our plants, ensuring that Oliver had music at night and had cuddle time every day. We are grateful and will use Tom’s service again ♥️♥️♥️
Poppy had her first visit from Tom last evening and she had a great time walking and playing! We feel very comfortable with Tom. He is very professional and caring! We will definitely use his services again!
Initially, I became aware of Tom and Desiree through Petco‘s rover app. We started with them approximately eight months ago, and I will never have anybody else as long as they’re available. My litter boxes are clean when I come back as if I were there myself. He sends pictures of my cats, even to show that he plays with them. I recommend them highly
This is the third (or fourth?) time that I have used Tom & Desiree's service and they are just wonderful to work with. Their website makes the booking and payment process super easy and they have been great at communication leading up to and at the time of service - I have used them for both drop-in visits and dog walking for my two Labrador retrievers. They always send me a detailed "report card" - including photos - after each visit and the best part is that my dogs absolutely LOVE them (especially Tom) so I never worry about them when I know Tom & Desiree will be stopping by!
Being my first experience doing something like this I was nervous leaving my fur child but Tom and Desiree took great care of my pal baron, fed him on schedule took him out to play and interacted with him, even cleaned up an accident. They sent me pictures and he was happy and enjoying the new friends he made. The house was just like I left it when I returned home along with one happy doggy thank you so much for taking care of my best friend.
Tom & Desiree are the best! They took care of my dog Mia while I was recently on vacation. They walked her 3 times daily and showed her much love and attention. Mia is a Lab/Beagle mix and at times she can be a handful!! Her hunting instincts kick in when she see a rabbit, squirrel or chipmunk and to say she pulls on her leash is an understatement!! Tom handled her very well and was up to the challenge. I can honestly say I did not worry about her at all while she was in their care. I will definitely use Tom & Desiree Pet Service in the future! Top notch!🐾❤️🐾 Sue Kimmel
I have multiple animals. Not all of them required attention but they took time to become acquainted with them. Of those cared for, none were rushed and all were given positive encouragements. Very patient. Even went out of the way to secure pill pockets for one needing medication. Also asking if anything else was needed before finishing up
Tom took great care of our dogs and our home while we were on vacation. My dogs are still watching the door hoping he is coming back to play. Tom and Desiree are very nice people. Highly recommend!
I cannot say enough about Tom and Desiree’s Pet Sitting business! I feel so relieved that my cats are in Tom’s care. He is the most efficient when it comes to taking care of my boys! He plays with them, gives them lots of love and treats. He has to give meds twice a day to one of them and that’s where the relief comes in. He treats my pets as if they were his pets. Plus, Tom will bring in mail, clean, water plants and even feed the birds outside. I feel so very fortunate to have Tom & Desiree are in my life! ( he also sends pictures every visit!) Please give them a try!
My dog has gone here several times for grooming. Few few times were good. But this last time. My dog has been limping for 4 days. I can't see anything g wrong but I think his nails were trimmed too close. Not sure if it's his nails or not. But Doogie lodge will not answer emails sent. Will know more tomorrow when I take him to the vet.
Admiral Peary doggie lodge is a wonderful kennel. We have taken our two Jack Russell terriers there on several occasions. The staff there is very caring and take great care of our dogs. I would strongly recommend them for your fur babies. Also, their prices are very reasonable.
We have two golden retrievers who suffer from separation anxiety, so leaving them for a few days is very hard for us. From past experience when we would pick up our beloved pups from their prior kennels, our dogs always seemed traumatized for weeks after the fact. We decided to give this kennel a try and we are so happy we did! Not only were the prices better than anywhere around, I think they had much better care than anywhere else we have tried. This place has 24/7 supervision for their boarding and that put us more at ease. Not only were the staff incredibly kind, but I had called the day before pickup to see if my dogs could be groomed before we arrived to get them. Even with such short notice they were able to accommodate our request. Our pups came out looking happy and polished! And the best part - they weren’t traumatized from their stay! We don’t board often, but we’ve decided that when we do we will be forever using this place.
We are newer customers here and have used their services for both lodging and grooming our dog. The grooming went flawlessly and we were very happy with his haircut. This business has two locations and we were told our dog would be boarded at the same building as his grooming. When my wife went to drop him off for boarding they told her she was at the wrong place and he would have to go to the other location, where he was not groomed. Then there was some confusion regarding his shot records, as he had never been at that location. It delayed my wife's trip by about 45 minutes. We did get it sorted out and it was only a minor inconvenience, but it was worth noting. On a positive note, they took great care of our dog while we were away. We're planning on using both of their services again in the future. Grooming prices are very reasonable.
They took really good care of our two babies. Our dogs where in good hands. Our dogs seemed at ease when we dropped them off and when we picked them up. They were very happy.
Quality work....fair prices....very friendly staff!!!
Wonderful experience with my cocker spaniel. Maggie was a rescue from a puppy mill in Kentucky. She had little positive interactions with people. The staff was very understanding and compassionate with her. I was extremely happy with her grooming and would highly recommend them. was groom
Excellent! This was our first experience with the Doggie Lodge and we couldn't be happier! We have a great pyranese mix. He was bathed, had his nails trimmed and his ears cleaned and he smells fabulous. The staff were very kind, friendly, and treated our pup well. We were given a worksheet upon pick-up that detailed his experience from his behavior to recommendations for upkeep. This is by far the best grooming experience we've ever had. We will be back!!
My 1st time taking Frankie balls out 16 year old pekingese very happy they did a great job
Skipper loves Sheila and the staff-he always looks so nice (and he knows it!) when he gets groomed! I recommend them-they are great!
Adam u need to get 54 in john Deere's tractor to keep your place looking great it's a zero turn it will give u more time to take care of all those lovely DOGS
My dog loves it, and the owner is so kind! A great all around experience!!
Family Owned and lovely fast service. My dog was pooped after a day here! Highly recommend
Nice little home based doggy daycare, I feel that my pups had excellent care and were safe and comfortable.
Very caring and passionate about pets great personality and pleasent to talk to.will recommend to anyone for a sitter
My dogs love it there! Ashley is the best! Highly recommended!!!
This is the only place I qpyld take my Shilo to. Awesome Awesome Doggy Sitter. Love Pawkeepers!!!! 10 Plus recommended
Ashley is so great with my pupper. This is a great environment for those times I have to be away.
Very Good! Had a meet and greet that went very well.
She made our dogs comfortable with their time away from us.
Judi, from Your Personal Pet Sitter and Pet Taxi, took such wonderful care of our three dogs. She kept us well informed throughout the day and we enjoyed seeing the pictures she sent us after each visit. We were able to relax and enjoy our day, knowing that our dogs were being well cared for. (Judi even brought in our mail, the newspaper and a package that was delivered.) Max, Lilly and Oscar are looking forward to the next time Judi watches them!
I have six chihuahuas, or rather they have me! Lisa came to my home , learned all their names and special requirements. She gave one his seizure med daily. I received pictures of all while I was away. Lisa offers a special service and I will highly recommend her to babysit your dog(s). I plan to use her service everytime I am able to get away . I will not worry about my fur kids.🙂
We are so blessed to have found you. Our time away from home is always so much better knowing that Acme is being cared for by such loving people as you. You are wonderful!
Such a blessing to have this service that provides our pets with everything needed. When we return home it's like we never were away. Both our cat and dog are peaceful and content with the love and care they receive.
We have used this pet service several times over the last two years, and have nothing but great things to say! Whether it's a quick visit, or an extended stay - Lisa and her staff have proven to be highly reliable, compassionate, and attentive to our pets at all times. My dog, Milo, is extremely timid and I am always hesitant to leave him alone, but I felt extremely comfortable leaving him with Lisa and her team. She was available on short notice, extremely flexible with our schedule, and continually sent updates about how the dogs were doing. The regular check ins with texts and pictures were wonderful! We will continue to use her service and highly recommend the company to anyone looking for a dog sitter or walker!
I have used Your Personal Pet Sitter and Pet Taxi for regular "drop-in" visits since getting my dog in September, and am very satisfied with the quality of services provided. Lisa and her team have shown themselves to be highly caring, professional, and sensitive to the needs of those they serve (both four- and two-legged!). I have also appreciated their flexibility to adjust to my schedule as needed, as well as the updates they send after each visit. The peace of mind these services have afforded me is truly invaluable.
This is easily the best pet sitters around. They have been walking my 6 month old puppy for the past couple of months for me and they have been amazing every single visit! They always give great feedback and attach the cutest pictures. You can also tell they genuinely care for your pet! I can't recommend this company enough!
We prefer not to board our Border Jack, as she is very home-oriented and we want to maximize her comfort when we're gone, and Lisa and her crew have been the perfect solution for us! These sitters spend quality time with our pet, and I always appreciate that we get photos of our dog playing in the yard, updates and questions on everything, and that Lisa checks to make sure that we got home safely to our dog. I know Lisa loves what she does, and I trust her completely with River. Plus the cost is very reasonable!
I took a little cross country jaunt this week and had these folks come in to take care of the fur kids. Lisa and her crew were FABULOUS!! I got pictures, they were on time through out and I never worried. I just thought I put this out there for anyone looking for services. I've used them several different times and it's always been a great experience. ❤️🐾
I use Lisa's services to take my dogs to their appointments. I have found her to be very professional and pleasant to deal with. The service has been dependable. I am disabled, so when I found her services I was overjoyed. My babies are in very good hands with her. She arrived ahead of schedule came in got a aquatinted with the girls and made them feel comfortable with her before taking them. They were more than happy to go with her to the vet. There was no fussing they gladly went with her since she make the extra effort to make make them comforable. I would highly recommend Personal Pet Sitter & Pet Taxi and have done so to others.
Krystal and her family are absolutely wonderful people to work with! I have been taking my German Shepherd, Nova, to Krystal for training since she has been 10 weeks old. Krystal is extremely knowledgeable and equally as passionate about the dogs she works with. When she opened her own facility I was thrilled! I live 40 minutes from her and make the drive to ensure my Nova Baby still has the opportunity to get socialized with other dogs and spend time with Krystal as she loves her just like family. If your looking for a way to get your dog socialized and be in good hands while your away this is the perfect place to go!!
My dogs LOVE coming here! Krystal is amazing at reading dogs and making sure things are going well with the dogs. She tests out all the combinations of dogs playing together first, to make sure everyone will get along. But even if there are troubles, she has multiple areas where the dogs can visit with each other but still be separated. There are always so many toys for my puppies to play with. It’s an awesome feeling to know someone who really cares about my dogs are watching them, and with Krystal’s training background, they even get to practice some of the commands they are learning at home while they are with her. She sends pictures and videos while the dogs are playing. My pups always come home happy and tired after a day here! I highly recommend Pawsitive Playtime!
My dog is my child and there is not any other place that i would even consider taking her. Krystal is hands on and works with her as if she was one of her own. I take my dog there because of the exposure/attention she gets and because she loves it! She gets so excited when she realizes where we are going. Krystal sends pictures and videos throughout the day so you really know they are having fun and enjoying themselves as well as being taken care of. There is not any other place (or person) I would recommend if you need some help with either dog training or someone to watch them!
I am so happy with my dog’s 5 day stay at pawsitive playtime. Krystal sent pictures everyday and kept me updated on what and how my dog was doing. My dog was never crate trained, so Krystal didn’t use a cage. We toured other places that board dogs and Pawsitive Playtime is by far the best. Thank you Zach and Krystal for taking such good care of our Shelly!
Krystal, her husband Zach and their family are truly animal people. They love all animals and are the best at what they do. I know it's hard to trust anyone with our best friends but you will not regret taking your pup to play with them. Krystal and her crew are wonderful people and if I could give them a thousand star rating I would.
This is the perfect place to take your dogs! Macy always comes home ready to sleep and I never have to worry about anything. I get updates on how she's doing all day (pictures and videos).
My pups had so much fun while mom and dad went away on vacation. It was so nice to get various photos and updates on the pups! Will definitely utilize these guys again!!!
Never had Dog put the people r very nice love Dogs
Good place
We love taking our dog, Ruger, to Lil Mimi’s for boarding! Sherry always treats him like one of her own and it makes me so happy! Not only that, but I think Ruger has a great time, every time! He is always so happy when we pick him up. Take your furry friends here, you won’t be disappointed!
Would not take our dog anywhere else. The friendly family atmosphere is great. Always at ease when we drop off knowing she will be taken care of!
We've been using Mimi's for a while now and wouldn't go anywhere else. Sherry is wonderful and cares about our dog, Daisy. She offers doggy daycare as well as longer term kennel services. Her prices are very fair.
I had an emergency that required me to board my 2 dogs. Char was so gracious and boarded my babies for 2 1/2 days. If I ever need to board my dogs again, Mimi's is the only place I will ever consider!
My dog is treated like royalty when at Mimis
Friendly and courteous staff. Always feel comfortable leaving our fur kids with great people!
They took very good care of my dogs and got me in last minute
I absolutely love Mimi’s Bed and Biscuit! She does such a great job with Bella 💕 Bella loves her . …
Sherri is very knowledgeable of the animals. She does a good job is reasonable and my dogs love her.
Lady is nice and helpful.. dogs were well taken care of.. recommend scheduling a bath upon pick up
Sue is wonderful! We rescued a German Shepherd that we didn't know did not like other dogs and Sue helped us out and took the Shepherd until we ended up just bringing her home. But Sue was great to interact with, very nice and spacious indoor kennels with a door to open and allowing them to be outside in the nice weather. Local is great and safe. Highly recommend!
Great owners who LOVE animals and take very good care of them. They listen to and care for your pets needs and any special requests. And personally take one on one time twitch them and walk them numerous times a day. Plus lots,of space in the inside rums that also can open up to large outdoor space for them individually! Highly recommend!!
I was nervous about boarding my four dogs but didn't need to be. Sue was great with them and she knows her dogs. Highly recommend.
Excellent experience! Will definitely use them again. The owner, Sue was wonderful.
Crosby loves Sue at Willow Beach!
Everyone is nice and friendly, they treat my puppy great, only one problem, the girl who does nails is speeding threw them and the 1st time his back nails were so short my pup wouldn't even walk on them. 2nd time, she made them way too sharp and puppy ended up cutting me and my 1 year old. My mom and dad's dog ended up bleeding from her cutting 1 too short.
Love this place. Last year, we had two of our dogs that were sick, and we had to put them both down. Makin tracks was amazing with my Diesel. He was so upset and scared. They made him feel like he was at home. So we boarded him again with his brother this year for vacation and love how they send pictures and videos of my babies. They are amazing and recommend them to everyone.
I am absolutely obsessed with how my cats turned out. They groomed two cats and they came back to me so silky smooth, smelling so good. When I went to pick them up they were taking naps in there little cage that's how relaxed they were. The staff is absolutely nice and caring. I absolutely am going to bring my girls back frequently. Thank you so much and I look forward to seeing you all again.
They cut my fussy pups nails in under 5 minutes! Very clean atmosphere & love how they treated my sweet girl.
Only place we will leave Autumn when we go away! She LOVES makin tracks! She starts jumping around the min we pull in! The staff is so kind and they really love the animals and do a great job taking care of them! Autumn won't let anyone groom her except the staff there! She's one spoiled pup 🐶 by time we get home!
I have been sending my puppy here since he was 9 months old. He LOVES it! He gets so excited to see the staff and always comes home just as happy. I would recommend them to anyone for boarding. They make my life so easy with drop off and pick up; and I know my dog is having a blast while I am away! He stays pretty often so I am glad to have somewhere I can trust and that is so close to my home and my parents!
Making Tracks is an Amazing pet care provider!!! Both my dogs, Clifford and Doug 💕 love the attention they get there …
One star because we got her back alive. Did not know dogs were left alone in afternoon and at night. Had to get her out early in afternoon because of emergency .went there and also left a message no one was there and nobody called me back very disappointed! Will never go back!
Horrible customer service. I had called two months prior to my vacation for a reservation. The initial person doing the intake was kind and very personable. When I called 2 weeks before my reservation to give updated information on my pet (vaccine/was just spayed), the lady was extremely rude. Telling me, "we don't do that over the phone, that I didn't have a reservation, is this the 360 number that keeps calling (um yeah, wouldn't need to keep calling and leaving messages, if you just returned a phone call) and that I was not on the books, and therefore a new file needed to be created". I responded, that I had done this 2 months ago. Her reply "Well, did you get married?" No and if I had, I think I'd remember to mention this. She asked for my last name again, I gave it while she mocked me the entire time (like a child would do). Finally, someone found my file with the information. Not one time did anyone apologize. After this encounter, I tried calling to different kennels/house sitters, for them to either tell me they were full or with no given return call. Dropped off the family dog, customer service was okay. Three days later, went back to pick up our furry member and a MEAN sign was located on our dogs kennel. I inquired about what may have happened and nobody could tell me. Only lots of speculation. Doesn't anybody here keep records? Can you let owners know why this sign was put up. The sign still remains a mystery. Will NEVER go there again! Extremely rude and not well organized.
Finding Makin Tracks was a blessing. We’ve struggled for years trying to find a home away from home for our dog. Somewhere I could trust and know that my dogs are being well cared for. I can honestly say I have no worries leaving my dogs in their care and to be honest I think the dogs too enjoy there time there too!!!