Pet Sitting in Carrollton

The only people/place I will trust with watching my fur baby!! My dog would NOT do ok with typical boarding. He has some anxiety and it would not be good. He does best at home in his own safe space. I know when I go on vacation and have to leave him that he is getting the best care. Reno loves Logan! And now Jackie too! They always come on time. And give the best attention to Reno. I always look forward to all the photos!! I come home and swear my house looks cleaner than when I left 😂 Jackie also SAVED tons of my breast milk when a fuse to my deep freezer went out when we were out of town. She went above and beyond to find and run an extension cord to it. Pretty sure that’s not in the job description. I will never have anyone else watch Reno!

As a dog mom I want to make sure I give my dog the best care. I feel safe taking my dog here for her grooming. They communicate very well and will text you when needed. They always get me in anytime I have needed. Highly recommend taking your fur baby here! I appreciate all the staff and how well they love on my pup when she comes in!☺️

Jackie and her crew have watched our cats multiple times over the last year or so, and everyone has been so wonderful! The first time, we were taking a long trip and two of our older cats had conditions and needed multiple medicines 2X a day. I was incredibly anxious leaving them for so long, but they did a great job making sure they ate and giving them their meds along with providing some TLC, and sending me lots of updates. It is such a relief knowing they will be so well cared for when we have to leave them. Everyone there has been so accommodating, understanding and kind. I'm very grateful for all their help!

We always hire Paw City Pet Care when we are out of town because they are all we could possibly ask for and more. Recently, my husband and I were gone for almost two weeks, and Stefan and Jackie came by every day to feed our five cats, administer medicine, scoop, and they always found time to play with the cats and take pictures of each one for us. We know our pets are loved and cared for with Paw City. Thank you for all your hard work!

Have used them for two dogs grooming and also petsitting 3 cats and I'm very happy with both. The woman who takes care of my young, skittish, doodle is the so good with her. She got Sophie through changing groomers and it was only Sophie's 3rd time visiting a place & she was probably NOT easy! The man who came to my home for a week and a half and took care of THREE cats followed every detail & I've got very detailed ways that we manage that many cats. Also one was on medication at the time. Very impressed!

Bre and Hannah consistently make grooming for my little a positive and happy experience. Having a reactive dog means needing people who are patient and understanding, and they have always taken their time to keep him safe and looking good. Communication is good and scheduling is easy. Don’t hesitate to take your dog here!

When my overnight sitters weren't available, I reached out to Paw City Pet Care to care for my cats and roosters when we had to go out of town. They completely exceeded my expectations! Not only were they so kind in accommodating us on short notice, but they worked with me to find a schedule that worked with everyone's routine, were willing to care for our roosters who needed special care, suggested an automatic feeder that made things easier for all of us, have an awesome and user-friendly app that allowed for easy communication, AND best of all, sent amazing and detailed updates and pictures after every single visit. As someone who is extremely anxious and worried about leaving my animals, it is so difficult to find trustworthy and quality care. Because of the reasons listed above, I felt calm and relaxed while I was away. Shelby was communicative, responsible, and kind. I'm ecstatic that I reached out to them and will absolutely be using them again!

I am very happy with Jackie and her team of groomers!! Jessica groomed my dog Levi twice now and I am not only very happy with his grooming but the calm quiet atmosphere. Levi loves Jessica and very comfortable with her! We look forward to grooming every time!💙🐾 …

Jackie with Paw City Pet Care is amazing. She let us know at each visit how things were going and as well as photos of the dogs! They also looked happy and comfortable. Jackie is trustworthy and I was very comfortable having her in my home. She is meticulous, detailed, honest, and offers affordable pet sitting services. Even our Cat who does not like strangers came out for a welcome pet! I would use her services again. Definitely a five-star service! Mike and Donna Finn and Buddy

We love Paw City Pet Care! They always do a great job pet sitting and grooming for our dogs. Bre and Hannah at the Grand Ledge grooming salon are excellent and always make our golden mix look so good after his groom! Stefan was great for cat sitting last summer. And Jackie is fabulous- always on top of our pets needs and very helpful in both pet sitting and grooming. Would recommend them to anyone!

*Former employee here sharing as I see they are hiring again* (dog mom input in the last paragraph) I was there for 2 months (Sept-Nov 2022) and received no training other than how to properly clean. I was not taught anything about working with dogs and keeping them safe. I never left on time as there was always something I needed to do to earn my right to leave. I was scheduled to close at night and open the next morning multiple times (10 pm and 6 am) despite explaining that due to medical reasons I need more sleep than that. I also had surgery while working there and my accommodations and restrictions were not respected. The leash they require you to purchase is roughly $30 I believe and the uniform shirts are very expensive as well. (I’m not sure the price for certain as I had already quit before the order came in.) They definitely care more about the dogs than their employees so take that as you will. I’m hopeful that these things have changed but I wish I had gotten input from an employee before starting. *Input as a fellow dog mom* The way that they group the dogs seems to work very well. I didn’t witness any serious injuries during my time there and I think they are definitely doing everything they can to keep the dogs safe. Sometimes they seclude dogs by making them a single but do not inform the dog owner that their dog is spending the whole day in a kennel. My dog can be weird with men and the male employee worked a lot with her to improve this. I got a super cute “first day of school” picture on her first day! It’s very affordable in my opinion. I know how happy this place makes my dog so I’m hoping to give it another try.

Don’t bring your dogs here if they need special attention. I have a Doberman and a husky that require lots of support when socializing and if not given should be separated from the pack. I brought my dogs here and was reassured that staff could cater to their needs. When I picked my dogs up they were the most anxious I have ever seen them and couldn’t get out of there fast enough. Both were shaking in the backseat until we got home. I talked to staff on the phone and they claimed this was normal, though I decided to not bring them back because they were so dismissive of concerns about catering to my dogs needs. I ended up taking them to another daycare in the area that has lots of outdoor areas and was able to cater to my dogs needs and they were so much more calm when picking them up. Definitely look for another doggy daycare if your dog needs extra attention has certain needs. It seems like there is no communication here and the left hand doesn’t know what the right hand is doing and there is a complete lack of follow through with individual dogs needs. Attached employee reviews from Glassdoor that gives a behind the scene of what’s going on.

I’d give zero stars if I could. I hope people actually read these before considering sending their dogs here. The first few times my dogs came everything was great. Dogs were super tired out afterwards and it was nice. Then they got kennel cough, not once but twice. They “need to be up to date on bordetella” yet they’ll still get kennel cough. On top of that, they removed my dogs AirTag from his collar which was incredibly suspicious. They claimed it was a “choking hazard” but it was up against his collar and his collar would have to be ripped off of his neck in order to get the AirTag off. And why in the world would I be okay with dogs ripping at my dogs neck? Did not go back after the second time. Recent events have made me realize I didn’t really have a choice but to schedule them for boarding this weekend. When I called the first time the girl was REALLY rude. I want to say her name was April but I can’t remember. Talked to me like I was incompetent because I was trying to schedule one dog in at a time so there was no confusion. Told her I would call her back so I could see if there were any other places that could take them for the weekend. When I called back the second time to schedule, it was another girl I spoke to. Also REALLY rude. I started off with, I just called, I’d like to schedule them for this weekend. And she says “okay????” After much thought, I’ve decided to change their daycare/boarding place where I feel they are safer and taken better care of. They’re rude to you, they’ll make you feel stupid, and your dog WILL get kennel cough regardless of whether or not they have the vaccine against it. Please, there are better places to take your dog.

I wished they sent some more photos. My dog had a condo.

We have taken our pup to Nana N Paws since she was first old enough to go to daycare and continued going to Nana N Paws the past 2 years until we unfortunately moved out of the area, otherwise, we would’ve continued bringing her! She LOVED going to this daycare, it was evident in how excited she would get when we pulled in the driveway! As a first-time-dog-mom, myself, I am quite protective of my girl, and we completely trusted Nana N Paws to take care of her. She went multiple times a week for daycare and stayed overnight on numerous occasions. We could always trust that she would be in good hands, receive the care she needed, and overall have a great time! I could really feel that the staff loved her and that made it really feel like a family unit for us. I would definitely suggest Nana N Paws to someone looking for a safe and reliable place to bring their pup/s!

Im so upset they treated my dog like he was mean and vicious, left him alone and away from other dogs. WISH I COULD GIVE THIS A 0 STAR REVIEW!!!!!

Had our puppy Tatter stay over for a couple days when we went to a wedding. He had an awesome time, staff seem loving and caring. I will recommend this place to who ever needs someone to watch their dog. We're going to take him back for training lessons! Can't wait to see his Improvement

We were there for a tour because we plan to board our dog there for an overnight, and we wanted to check it out first. The staff is very friendly and seem like they really care for the pups they have there. They also have a good play program for them. I think our boy will enjoy his visit. I'll post another review after he actually stays there.

We loved taking our dog to Nana N Paws! He is so tired when he gets home and the staff are amazing with him.

The office staff needs some socialization. My dog seems to have a good time there so I have to assume the staff that works with the animals are better, but we will not be doing business with them again any time soon. Drop off is almost always a negative experience dealing with unpleasant front desk staff. Time to give some of their competitors a try.