Pet Sitters in Chesapeake

We have been taking our dog to the Ruff House for over a year now. They treat her just like we would, and have really helped with her socialization and training. She loves the daycare, and we also regularly use their grooming services. They are truly wonderful, I recommend them to everyone!

We love The Ruff House in Greenbrier. The employees are happy and excited when you drop off and very efficient when you pick up. We tried another daycare near Great Neck in VA Beach (near my office) and had problems with our pup being bit. They blamed him saying he wasn’t reading social cues from the other dog. He did his temperament test at The Ruff House and they said while he did get amped up once (he’s a year and a half old), he was very good at social cues. He hasn’t had any issues. I believe they have more supervision and interaction with the staff. We have been so happy that our boy can get to play with his friends! He is tuckered out after a day of play! (He’s the yellow lab)

The Ruff House has been amazing! My Leti girl gets so excited when it's time to go in for daycare or boarding. I can trust them to treat my puppy with love and care. The report cards and pictures are a plus as a first time dog owner. Thank you Ruff House staff!

Staff is super friendly - never had any issues with booking, communication, or follow-up questions. I love getting pics of my puppers playing with other dogs her age during boarding. They always take care to keep her with the other grey-faced older dogs, knowing puppies are just too energetic for her. I always feel secure knowing my dog is being cared for while I’m away.

We take our dog there regularly for enrichment, daycare, and boarding. He always comes home so happy. The people there are wonderful and deeply love all the animals in their care. I can’t recommend them enough.

We are so thankful for and love The Ruff House Stay & Play at Greenbrier!! They give us so much peace of mind and reassurance that our sweet 2-year old dog, Fiyero is receiving the best care possible while we are away! The team is always responsive, knowledgeable, and professional. They constantly go above and beyond and show an authentic love and care for all the animals they are caring for. Fiyero is always excited to go to overnight boarding, and he always comes home well taken care and in great spirits! We are so grateful for the amazing team at The Ruff House Stay & Play at Greenbrier for the endless love they show our sweet, but high energy dog!

I just moved to Virginia and wanted to find a safe enriching day care for our dog. The Ruff House (Chesapeake) is amazing. Our puppy Pompeii has a great time there and comes home tired and happy. They feed him and make sure he’s an environment for his temperament. When I drop him off he goes with the handler no hesitation! They post pictures of your pet to your profile and cute report cards. Reasonable pricing too! I love this daycare and so does Pompeii

I have nothing but good things to say and would recommend their services to anyone. My dogs (and even my cat) love it here, and I never worry for a second when I leave them in their care. You can tell everyone is very passionate about caring for the animals, and the business is run efficiently and professionally.

My two babydogs, Rocky & Hazel, absolutely love it here when they are boarded. The care is top-tier which I appreciate as a loving & highly protective dogmom. My pups mean the world to me and I have so much peace of mind knowing they’re in great hands while I’m away. I also greatly appreciate the photos seeing them at play with other dog friends. Thank you for the quality service and amazing customer service! This will always be their home away from home when I need to travel out of town.

My 13-month-old golden retriever recently began attending daycare, and I have noticed that he is quite fatigued when I pick him up. However, I am pleased to see that he is actively socializing and developing his confidence. The staff at the daycare has been exceptional; they are highly professional and demonstrate a deep understanding of how to handle and care for each of their clients.

Four Paws is Awesome. They helped take my pretty unruly and mouthy pup to a mostly well-behaved puppy. He is still a puppy but he is the most loving and social pup. Thanks Four Paws and Canine Training Unlimited. The owner/trainers (& family) and staff are all so wonderful. My puppy loves to go to doggy daycare

Our Dachshund Peanut loves doggie daycare now and then. Been thru basic training. Needs more ☮️. Wonderful staff

I cannot say enough great things about Four Paws. Our dog has been going to their doggy day care since he was just a few months old, and the staff has been such a huge part of shaping his personality and behavior. You can tell that everyone genuinely loves animals, and they greet you and your dog by name when you walk in. They have tons of amazing training programs, and the prices are so reasonable. They even have bonus free days for regular day care dogs. The vibe is really great, and the business is run efficiently and pleasantly. Honestly, if they allowed human kids I’d send ours there too 😂

I took my dog for Four Paws for 2 years and sadly had to move away! I wish I could have taken Four Paws with me!! We did multiple training classes as well as daycare weekly. The staff are attentive and friendly. The facility is well maintained, clean, and honestly a dog's paradise. They have lots of room to run and romp or to lay around in the afternoon sun. Love this place and would highly recommend to anyone looking for training or daycare!

They aren’t a fan of bigger dogs, my dog has never been aggressive in his life and that’s how 4 paws labeled him. He is very playful and friendly and has never harmed anyone. 4 paws wanted us to muzzle our dog. If I could I’d give this place zero stars.

Boomer goes here for daycare at least once a week and he absolutely loves it! I love seeing all the pictures on Facebook of all the doggos having fun!

I had initially made a review immediately following Domino's training and after I was reached out to I decided to remove the post even though it was honest. There was a follow up meeting but I did not feel it made a difference. We had multiple conversations expressing our very specific concerns for Domino prior to starting the program. We were consistently reassured that his behaviors would be addressed. I paid $1250 and there was no noticeable change in his behavior. I was responsive and completed the homework. I don't have anything negative to say about the politeness or friendliness of the staff. Domino enjoyed his time there but that was a major financial strain for not one of his problem behaviors to have improved. I think it could be successful if you're looking to improve on leash skills. I brought up my concerns during both the drop off training and group lessons portions. I suggest having some kind of checklist or graduation criteria agreement beyond simply completing classes for that kind of time and money.

I feel awful having to write this review, as my dog really loved coming here, however unfortunately he contracted kennel cough from the facility. I was not made aware that the illness was going around, and when I called and left a voicemail first thing Monday morning stating that he had contracted kennel cough at daycare (he does not socialize with dogs anywhere else) and I would like a call back, I never heard from anyone at the facility. I spent my weekend taking care of a sick dog and got stuck with a vet bill. I understand kennel cough is a risk with daycare, and I am not upset that he got sick at daycare, however I am extremely disappointed in how this matter was handled and will not be returning. The daycare is still up and running, and as far as I am aware has not let any pet owner know about the transmission of kennel cough. Extremely unprofessional behavior on the owners part. I will not be returning. If you want a facility that cares about the health of the Pets and not just the money, I recommend going somewhere else. After writing this post I did have a manager call me. Whoever took the messages that day did not relay the message over to the manager. Mistakes happen and that is okay and they have fixed their mistake and are taking appropriate measures!

Perfect place!!! Supervised off leash area, good food, beer, and nice people and their dogs. Awesome place.

Whether we are driving into the parking lot for daycare or obedience class, our dogs start wagging their tails the moment we arrive. They LOVE being there. That tells a lot about how the staff engages with the pups.

Beth loves my dog so much! She is very kind and takes such good care of Leo. She has a big fenced in yard that is very safe. Communication is great and you’ll get picture and text updates throughout your pet’s stay!!

Beth has a large backyard, with plenty of room for your dogs 🐕 to run. She will keep you up-to-date on how your pup is doing. She'll send photos 📸 and messages so, you know your friend is doing. If you're going on vacation and need someone to watch over friend, give Beth a ring. …

My family and I spent a week in Florida and Beth watched my Luna girl. I don’t know what she did, but my dog was sad to be home with us. She lied around for 48 hours! Lol we will definitely be taking our girl back to Ms Beth.

If you’re looking for a doggy day care, stop searching, you found the one! If I could give 10 stars I would. This was my first time ever dropping off my husky Koda (5 years old) to anyone’s house other than family. I was nervous and I knew he would be to. Tamara and her husband reassured me and did everything they could to make Koda and I comfortable. She sent me real time updates and photos of what he was doing. She let me know how he was doing in the day and at night. His first night was rough being there without anyone he knows, but they kept him company and by night two he was comfortable and felt at home. When I picked him up I could tell he did not want to leave! I will for sure be bringing Koda back here in the future. Thank you Dappy Dayz Dogs!

Excellent customer service! Tammy and her family always take care of my puppy. Highly recommend. He always jumps up and down as soon as I say let's go to daycare. He runs out the car excited to see his friends. 😃 …

First time leaving my girl Dixie with someone other than family. We went on a trip with family so that wasn’t an option so I reached out to Tammy at Dappy Dayz & I couldn’t be anymore pleased! My girl had the best time ever and I enjoyed receiving pictures seeing how happy Dixie was! Definitely recommend and will use her in the future! Thanks again Tammy!

Tamara & Dappy Dayz was an absolute blessing & life savor! She was understanding of my situation & was willing to take my boy, Jax, on such short notice for a few days. I felt a peace leaving him at Dappy Dayz & would highly recommend this place for all your fur babies!

When we moved to Virginia Beach, we tried a couple of popular kennels in the area for our geriatric pup and our kitty, and we had issues at both. Then I found Tami, and I'm so grateful we did! Tami and her family take care of our pets like they're their own. Tami is great about sending photos and updates, and is so patient with our geriatric Corgi. I wouldn't feel safe leaving them with anyone else! Thank you Tami and T!

I was very nervous about sending my fur-babies to daycare especially since one is a pandemic pup and not fully social. When I dropped them off I felt so comfortable (I normally cry). Tammy explained how she would slowly introduce the other pups to mine so they won’t be overwhelmed. I’ve noticed so much improvement in my pandemic pup now that he is going to Dappy Days. Very patient and loving provider!

Tammy and Tee have been the absolute best this year. I moved here not knowing anyone and needed to quickly find somewhere I could trust to watch my dog, Hank. The first time I dropped him off he was nervous, but that was also the last time. Every time I dropped him off for a weekend he couldn’t wait to get out of the car to play, which made me feel really reassured that he was still happy and safe when I was away. Tammy and Tee were also always extremely accommodating to my schedule and flexible when I needed to change something last minute. They also sent me pictures of Hank every time I was away, which I loved and made me feel better. I am so grateful for their help and for treating Hank like their own. I wish I weren’t moving so I could keep going to them; Hank will definitely miss it there! I would undoubtedly recommend Dappy Dayz to anyone!

Tami and her family are incredibly wonderful caregivers. They make my dog feel like she is a part of their family. I loved the photo updates she sent to put my mind at ease during her first long-term stay with them (5 days). My dog also really enjoyed their doggie daycare! Tami really knows dogs and their behaviors - the dogs are watched and safe. My dog came home happy to see me, but equally comfortable in Dappy Dayz care. I feel so fortunate to have found such a great place for my dog to go for both long-term stays and daily doggie daycare.

Tammy and her family has taken such great care of my dog. I appreciate the schedule set up in place for the dogs, such as activities, nap time, lunch/dinner/snacks, and recess! The at-home environment is exceptional and has been a great place for my dog to receive care. He used to go to a kennel set up, but the setting was not an ideal place for him because there was no structure, the animals ran loose, and the staff were unprofessional and unskilled; basically setting my dog up for failure. Dappy Dogz is the total opposite! My family and I truly appreciate their dedication and attention in taking care of the pets. Thank you!! ☺️

We used Dappy Dayz on a regular for over night stays. Having a 24 hour shift, it’s hard to find someone reliable to watch your animals at a decent price. Having our paths cross a couple years ago, I was able to reach out to Tammy on a personal level to inquire of her up and coming business. Her and her family took our pup in with open arms, allowing him to socialize with other dogs, maintaining his feeding routine and sleep schedule. We actually felt guilty taking him home because he clearly was having a blast with his friends. She was flexible with our rotating schedule, accommodating for weekends and last minute day trips. We will forever sing their praises and we look forward to watching their business grow.

Serenity Pet Spa always took care of our boy! He got sick from some other groomers before and when we moved here we were on the hunt for the perfect place. They took care of our dog and always did the best job to make him look and feel like the handsome man that he was. Denver passed away recently and I’ve been meaning to write a review because I really appreciate these groomers. 😌

I came to Serenity Pet Spa with a new puppy and let me tell you, my Choco looks great!! Definitely will go again!! Here is a before and after picture.

We have been taking her since she was about 3 months i believe & bring her every 3-5 months. I think today she really appreciated it though, all bellies when she got home instantly. Thank you!

We went out of town to visit family and needed a place to board the fur babies. Serenity is wonderful. They take very good care of our dogs and the rates are very reasonable.

Hands down the best groomers in our area. They are extremely reasonable and you can tell they are passionate about what they do.

They always do a good cut on my girl.

After being turned away for grooming services for my Yorkie at PetSmart and a couple others, I was fortunate to find Serenity Pet Spa and Hotel, a very welcoming environment with great staff and professional grooming. Very pleased with the services provided to my dog and will definitely continue to bring them here for grooming.

I love them!! always such good service and so great with our pets. Garth gets his pedi's once a month.

Radar is always so well taken care of here! They do a fabulous job every time.

They were able to give my anxious and hyper 70 pound dog a short haircut and I am so grateful.

This was my first experience dropping my dog off to ruff house (va beach) for Labor Day weekend because we were going out of town. I picked this facility based on the great reviews. I didn’t tour the facility with my husband b/c front desk staff stated there was a certain time that we would have to come in and we had to work. Nothing seemed out of the ordinary upon dropping her off. We did elect for play time for one day which was an upcharge. We never received pictures or updates regarding my dog. However we called Saturday and was told everything was going well and that she’s wagging her tail. She seemed happy she just wasn’t eating a lot. On Sunday we picked her up and she was panting like she was hot or didn’t have water. She looked a sweaty mess. I thought let me take her home in bathe her she might be overly tired. She slept all day Monday like she was depressed. As an update I called to speak to the manager Tuesday. The manager never came to the phone only relaying messages to the front desk staff that Asa wasn’t outside Sunday and they’re not sure why she was sweaty and panting. She seemed fine on Saturday when she was playing. Also I asked about room temp in the kennel and they stated it was 72 degrees which is a little in the warm side in my opinion. I will not be bringing my dog back. Unprofessional that the manager didn’t want to listen to my concerns.

Thank you all so much for taking care of our boy Milo. I was nervous at first leaving him for the first time since we've had him but with the staff taking pics of him everyday (I made sure to check lol) gave me and my family a warm fuzzy that he was being taking care of. I like the little report afterwards thats lets me know how he did as well. I look forward to bring him back for a future doggy daycare session to get accustomed to other pups. Thanks again!

It was my first time ever leaving my fur babies at a doggy boarding facility. The atmosphere is very clean. The staff is very nice and relaxed. They treated my babies really well and made sure that I knew they did well while I was gone. They’re very alert when it comes to their boarders and I love that. Will definitely be using them again in the future.

I really wanted to love this place. I’ve taken my dog here twice. The first experience seemed great.. he was super tuckered out, and they took a ton of photos. Based on that, I decided to bring him back. This time, things were different. I didn’t really get much with the photos which I'm not too worried about, but he came home with an unusual amount of energy and INSANELY thirsty. He sprinted to his water bowl and i had to refill it twice.. which confused me. He’s not the kind of dog that requires constant stimulation to relax, so it felt odd. I had also requested a full groom for him, but when I picked him up, he didn’t smell fresh, which made me question if he even received a bath. At first, I let it go, but only a week later and he's showing signs that his anal glands are full. Now I’m wondering if I was charged for services that weren’t provided. To make matters worse, he has kennel cough. I don’t understand how dogs get sick in facilities that require updated vaccines. He’s never been sick before, and I feel awful for him.

The atmosphere was incredibly friendly and inviting. From the moment we arrived, the staff greeted Sadie with genuine warmth and care, making her feel right at home. Their attention to detail and personalized approach made the entire experience exceptional. It was clear they prioritize customer satisfaction and go above and beyond to ensure everyone feels comfortable and valued.

We boarded our two guinea pigs and we were so pleased with how clean their cage was when we picked them up. Their hay bag was full and there was food in their bowl so we know they were well taken care of. I also appreciated them being in a quiet area. We will definitely be back! We have boarded at another kennel previously and the difference is night and day. We highly recommend The Ruff House for your small animal boarding needs.

I was really worried about taking my dog to boarding/daycare for the first time but ruff house was nothing but helpful, accommodating, and kind. They were very quick & helpful when responding to all of my questions throughout the “onboarding process” & during my dogs stay! He tested into daycare and I’m so excited to see him grow and be properly socialized with other dogs in a controlled, safe environment. When I first received pictures of my dog playing with others, my heart melted. Thank you ruff house!!

We had a wonderful grooming experience with Judy! Our pup came home happy, healthy and looking so handsome! We would highly recommend the Ruff House for their grooming services!!

Boarded our pup for the first time and we are so happy we picked Ruff House. The pictures taken during his stay shows how much he enjoyed it. They took such good care of him! We will definitely use them again for both boarding and grooming services.

I can't say enough good things about the Ruff House! They are AWESOME and always make sure my dog, Stella, is well taken care of. The staff is so attentive and loving, making Stella feel right at home. They even manage to give her baths, which is always a challenge at home. Although Stella misses us while we're gone, she has the best time at the Ruff House. Highly recommend this place for anyone looking for a trustworthy and caring boarding facility for their furry friends!

So much fun. Wasn’t sure about it before going but had a good time and I think my dog did too

I was their strictly as an observer. My daughter is training my "grandpup" . The instructors are knowledgable and patient

My 10 month old has been coming here since was 5 months, and she will be a lifer. Rita is amazing with the dogs. Her set up is amazing. She keeps the bigger dogs separate from the little ones so the little ones don’t get hurt. She has awesome playgrounds for the kiddies to climb and vast amount of land for them to run. Providing you bring your pup’s good, she gives them breakfast and dinner. The kiddos also have a nap time. My baby met her best friend there; that are now inseparable. For those who complain about the owner’s pickiness on what breeds are allowed, it is her prerogative: SHE’S THE OWNER!!! 🤔 I know put bulls, since I see that’s the main complaint, and, yes, they can be gentle and wonderful with people. However, when they get into playing rough, they don’t realize their jaw strength and locking. So do some research yourselves. The owner has been wonderful and works with me if I’m running late or need to bored my pup last minute. I truly hope she stays around for a very, very long time.

Rita and her team are amazing. They care for our dog Beau like he is their own! Every morning Beau is by my side ready to go to his second home for day care! Your pets will be loved and in good hands, they will also have so much fun with their friends they will sleep through the night! Love this place! Dave

Best place ever! From the second I brought my 10 month old Catahoula/Beagle mix she was smiling and happy. When we picked her up she was happy to see us and exhausted. The fact that she was a bit dirty only proved to me she played well. Great prices and lots of room for her to run. I will be taking her regularly to burn off all that excessive energy she has.

My dog loves it here! Rita is great! I feel safe sending my sweet baby here! Definitely recommend!

Not worth it!! This dog daycare has the shadiest yard full of crappy home made "agility equipment/dog equipment." The crates for the dogs are way too small for any dog bigger than a corgi. The owner will complain about your dog if it plays with other dogs. She also doesn't know what 2 dogs playing looks like, says they are fighting. She has clearly never seen grown dogs play. I've taken my dog to countless parks and not once have I ever had to yell at him for playing too rough neither has my girlfriend! Usually it's other dogs playing too rough! Definitely not worth the money, like all she does is sit there, it's not that hard to watch dogs play all day and make sure they have water. Then to have her b**** and moan about what your dog does. He's a dog. Let him be a dog!

If I could give this place zero stars, I would. I brought my dogs here 5 times over the span of one month and each time I dropped them off the owner had something rude to say. This daycare is nothing more than a glorified fenced in backyard with hazardous junk all over the place. I liked the fact that they were outside all day until I saw the inside facilities. There were a couple medium sized wire kennels that my large dogs could barely lay down in. But I figured it was okay to bring just during the day for daycare- I NEVER boarded them here (and you shouldn't either unless you have a small dog. Even then I would advise against it). The last couple times I have picked them up they were quarantined by themselves. If I wanted them alone in a backyard I could do that at home for free. Today I was asked to not bring my dogs back because they play too rough and get the other dogs excited. THEY'RE DOGS!! I have two high energy young dogs that play a little rough with one another but would never hurt another dog or person. They've been to countless dog parks and 3 other daycares in different states I've lived in and they have never had any issue getting along. My one dog was used as the Trial Day Dog at her last daycare- if new dogs didn't get along with her, they weren't allowed to stay. So that just goes to show how ridiculous this place is. The ONLY plus to this place was how cheap it is. But I guess you get what you pay for. Save your money and send your dog somewhere else.

This is the only place I'll board both my dogs at (11yr Cocker Spaniel & 4yr Toy Poodle), Once I get out the food container, bedding and say the words lets go see Nanny they know where they're going and get anxious to leave. Once we get to the family dog club facility they can't wait to get out of the car, they run straight to the gate. This tells me a lot about how they feel about the place, sometimes they run inside and don't look back to say good bye. I travel 1 to 3 weeks at a time 2 to 4 times a year and I can’t see myself boarding them in a place that keeps them locked up in kennels for 20 hours a day for 1 to 3 weeks at a time. Here it’s open boarding, to them it's like going on a long doggy park trip. They get lots of exercise while interacting with other dogs for the entire day, this means they will get dirty, which I’m OK with knowing they are moving around freely just like at home. I just give them a bath once back home. They sleep soundly for a few days once back home recovering from all that exercise. Best prices I've found. This is their home away from home when I have to travel.

Family Dog Club is a fun experience in a professional atmosphere. And not just for the dogs I mean. Humans actually enjoy it as well ! The training rings are quite large and are changed around often, as opposed to one ring with one setup. The dogs actually has to think as opposed to just one the dogs eventually just do by memory. They also board dogs & have 'Doggy Daycare' & w/ only "top-of-the-line" care. Last but not least, the owner and staff are down to earth and could not be more honest and friendly. They will actually tell you if they think their Club or daycare is not the right fit for your dog & you rather than keep the dog coming and have a frustrated dog and owner. To run across that kind of honesty these days is amazing. I guess I could have just said in a word the family dog Club is; "Amazing"!

After reading other's reviews, I decided to book my pets Pippin and Casper, a dog and a cat, with PetSuites Virginia Beach for boarding while we were going to be out of the country for 9 days. The online booking process was so simple and having a dog that prefers human friends over interacting with other dogs, it was nice that they offer individual play. Drop off and pick up were a breeze and everyone there is so friendly! My pets came home so happy! I will definitely be booking with PetSuites again!

We had never boarded our pets before but we saw the reviews and took a chance. It was a wonderful experience for us & our pets. The staff were awesome. I called several times before arrival with questions that popped up to confirm answers and they always took the time to answer them. When we arrived for check in the staff we friendly and extra welcoming to our fur babies. They took pics & sent reports daily of our pups and when we picked up our fur babies they were happy and worn out from all the fun & play time they had. I recommend if your looking around for a safe enviroment & caring staff Pet Suites is that place. Thank you again to the great staff for taking care of our fur babies & making their experience away from us awesome & safe!

Our fur babies absolutely LOVED going to Petsuites VA Beach for daycare, day boarding, and overnight stays! The facility was super clean and loved that everything was in house including grooming services. Thank you to all the staff for taking such great care of Ginny and Bowman! Only reason we had to leave was because we moved away but it was a great place while living in the 757!

I’m always pleased with their service. My puppy is always happy to go. I love how they always greet him and show him so much love. I love how they have so many activities for the puppies to do. Great place to go. The staff is really nice.

My pets were very well taken care at the Virginia Beach PetSuites!! After a pervious bad experience with a different kennel, I was nervous to leave my dogs (1 small & 1 medium-big) at all. I stopped in for a tour before the stay, and PetSuites was very transparent and happy to give me a tour of the facility. They accommodate small to big dogs with different size play areas and also offer individual play-time with staff for those who have dogs not so happy to join in playing with others (I have one of those) or dogs too shy or fragile to play in groups (have one of those as well). Both of my dogs are breeds known for being sensitive to change. During my dogs 11 day stay with PetSuites, I was continuously kept up to date on how the dogs were doing, supplied pictures, welcomed to ask questions via telephone and text during their stay, and met with a pleasant response by staff that never made me feel like I was bothering them. The dogs ate, played, and got a bath while I was away. Staff supplied medication as well during the stay. Upon my return from vacation, my dogs were VERY clean and super happy!! In addition, the manager at this location is highly professional, super helpfully, and always enthusiastic about assisting. I would highly recommend this PetSuites to dog owners of big and small dogs of any kind!!!!

Lots of space and attention for my cat. Custom feeding schedule and play time. He didn't want to leave. Very impressive!

This was the first time we have ever boarded our Brody so we were apprehensive. The staff put us at ease immediately. They welcomed Brody with genuine warmth. It was clear they love pets. We will definitely not hesitate to use their services in the future.

This was our first time ever leaving our furbaby. The associates at PetSuites took such amazing care of our dog and kept our minds at ease during the whole 4 days of him being with them. They kept us informed via text and we greatly appreciate everything. Definitely recommend PetSuites to anyone looking to have their furbaby taken care of. 5 out of 5 stars 🌟

My dog is so happy to get there and happy to see us pick him up. Reasonable price. Great working hours. The staff is always pleasant and polite.

I’ve never boarded my dogs before , I assumed if taken out they would use the harness and leash provided . When dropping off the dogs the lady brought out a rope slip lead . She said they use them instead , she could tell that I wasn’t fawned of them by my facial expressions. She then asked if they would like to use a cross body method . I said yes and felt reassured with the situation . Drop off was smooth after that and when I picked them up they were happy . I did notice them smelling awful of some chemical like smell , not sure why they had the odor they had . Once I got home I was playing with my dog and rubbing his stomach while he laid on his back . I noticed Bruno had cut from rope burn across his neck . I tried to inspect further but he growled , which I knew he would he doesn’t like his neck touched . I’ve attached to show images of this incident and called to complain . Lady on the phone said someone would call back and never did .