Providing Pet Sitting in the Donisthorpe, United Kingdom
*Experienced Housesitters* Excellent References + Reviews. Professional Married
Melissa and Shane were the perfect cat and house sitters. Our furry Maine Coone, Flint was really well looked after whilst we were away. I received lots of updates and photos of him chilling with them. The house was left clean and tidy. They even picked some raspberries from the garden and froze them for me! I would not hesitate to recommend them to others and hope that they would like to sit for us again.
Providing Pet Sitting in the Donisthorpe, United Kingdom
Julie and Robin's pet sitting profile
It was so lovely to have Robin and Julie house sit for us. The cats adored them and were well looked after. The house was immaculate when we returned and they were very self sufficient. We hope to see you both again sometime
Providing Pet Sitting in the Donisthorpe, United Kingdom
Tanya & Marc...here to help!
Tanya and Marc were great, from the moment we spoke to them on Zoom. We had to a virtual handover due to an early morning flight. They kept us up to date with cat updates, they were really understanding that Yeti didn’t want to come and say hi and made sure he was comfortable outside by putting food out for him everyday. Tali loved the extra attention and I was so happy to come home to a clean house with their sheets and towels clean. Would highly recommend them and would happily have them back.
Providing Pet Sitting in the Donisthorpe, United Kingdom
Trustworthy and early retired couple to look after your home and cats and dogs
Well what can I say....... This is the fourth time Jackie & Brian have been to look after Cookie & Cracker - need I say more?? Jackie & Brian saved the day for us because we had booked a two week holiday but had only managed to get a sitter for the first week. Lucky for us they got back from their mega cruise a few days after we left, so they agreed to come & take over from the first sitter. Not only that but they had already made arrangements for Hogmanay so I had arranged for a friend in the village to look after the boys for that one night at her house. Unfortunately she forgot all about it & Jackie & Brian cancelled their plans so that the boys were not left on their own. How dedicated was that - we were gobsmacked & so very very grateful!! Cookie & Cracker must have been absolutely beside themselves when Jackie & Brian arrived - so very very excited to see them again. As always we received lots of photos while we were away. I think it was pretty hard going because the weather was atrocious while we were away but Jackie & Brian just take it in their stride & bath the boys in the outdoor sink after their very muddy walks. We were so pleased to see them again when we got back as we consider them as friends now & are looking forward to seeing them next week for lunch! Thank you again from us all xx🐾🐾
Providing Pet Sitting in the Donisthorpe, United Kingdom
Full time housesitter with experience in the UK, Australia & New Zealand
Sheryl was a perfect house sitter. She turned up on time and was kind and friendly to me as a first timer. She kept me informed about the cats and consulted me when there was a minor problem. She left the house perfectly clean and tidy and left me with the provisions I needed for my return. Couldn’t have wished for more.
Providing Pet Sitting in the Donisthorpe, United Kingdom
Dog & Cat lover. Over 30x 5 star sits. Your pets loved, cuddled, walked like you
It was a last-minute arrangement which we really appreciated. Dogs were looked after well. We would be happy to recommend him to others to use.
Providing Pet Sitting in the Donisthorpe, United Kingdom
A Reliable, Trustworthy couple who have been awarded a Super Sitter Award by zee
Ann and Martin were super friendly, reliable and all round great house sitters! They took great care of all the animals and were obliging in throwing Pip's ball for her - a lot! Communication was great and it was really helpful to have the opportunity for a visit before we left to meet the pets and look round. The house was beautiful and clean when we got home which was lovely. We would love to have them back if they are ever travelling nearby again on their adventures! Definitely recommend them! Thanks Ann and Martin!
Providing Pet Sitting in the Donisthorpe, United Kingdom
Retired active couple.
This was my first house sit with Zeewoi and I was nervous about lending the van among other things. I chose Mark and Sue because of their excellent recommendations from other sitters and I was not dissapointed. Everything was great from start to finish and Im embarassed that Mark ended up fixing my van. The weather was unusally hot while they were sitting for me, but they seemed to cope ok. I would happily have them back to sit again any time.
Providing Pet Sitting in the Donisthorpe, United Kingdom
Animal loving UK family, excited to meet your pets & care for your home.
Rory and his family were wonderful! From their communication, to the care of our dogs, to the cleanliness of the house upon our return, we couldn't have asked for better sitters!! Would definitely work with them again in the future!!
We feel like we’ve won the pet and house sitter lotto with Scott. Most importantly, he’s taken great care of our much loved little dog, giving him a lot of care, affection and attention. He paid close attention when Tingsha began scratching (allergy to an insect bite) which needed vet care, with great communication with us. He even took Tingsha to his agility school class each week (great fun had by all) and to get a groom. We’ve come home to a contented and very happy dog. The house is spotless, cleaner than we left it, with fresh flowers and the bed all made up. Perfect! We had regular contact with Scott all through our five week trip and being “fellow travellers” (in all senses) enjoyed sharing lots of local travel tips and experiences as we each visited new parts of the world. We were happy to lend Scott our car and he’s been great with it, super responsible. Scott is a really terrific guy and a fabulous journalist and story teller (you must listen to his podcast about his travels, it’s a cracker). In sharing our home and trusting our beloved dog with him, we feel like we’ve made a new friend along the way. We recommend Scott without any hesitation and thank him for a wonderful experience, we’d love him to come back and see us, anytime. Thanks a bunch!
Angie and Joe were fabulous pet/house sitters and overall people! Angie sent daily updates with photos. Really appreciate the extra effort they put into watering the grass and garden. The house was exactly the same as when I left (including sheets/towel washed, beds made, frig cleaned, dishes put away and trash taken out...). Pretty sure Mia was looking for them the next day as she ran to the guest bedroom. Already scheduled a second sit! If you're lucky enough to land them as pet sitter then you're lucky.
Once again, having AnnaMarie take care of our pups was absolutely the right choice!! Her frequent updates, care of our house and fur babies was stellar! Although the dogs were thrilled to see us when we returned, as we chatted with Annemarie, we could see them continuing to go to her for affection and cuddles. It was so sweet to watch our one-year-old lick her ear and Annamarie just giggled and happily tolerated it. What a great sport😎. We would highly recommend her to anyone and would also suggest if you happen to see a less than perfect review for her ( there is only 1)I know the true story... it's unfortunate that some people are so unappreciative of someone who will go out of their way to care for their home and Pets (at no charge🙃🙃)-- it just boggles my mind and am confident they are not being honest! Suffice it to say she is a gem and perfect sitter in every way- if you can get a chance to book with her- do not hesitate! We truly think of her as part of our family now and all 5 of our pups would agree!
Monique was very nice and easy to schedule with. She sent us pictures of our dog Maisie while we were away, which we enjoyed seeing. Maisie was well cared for and had gotten plenty of exercise by the time we got home. The house was spotless, which was lovely to come home to! She had taken the trash and recycling bins out, even though we hadn’t mentioned them to her before we left. She made sure to let us know if anything was amiss so there were no surprises when we returned. Would definitely recommend her as a pet and house sitter for others. :)
Kelly and Chris are lovely people and we loved having them at the house! They were very engaged from the start, asking questions and wanting to know all the details on our pets. We were completely comfortable going away and didn’t worry during our trip knowing our kiddos were in such great hands. K & C gave us pics & updates as requested, and we loved seeing our pets have such a good time with them! They left the house in as good or better shake as it was found, laundering and folding linens and tidying up so well we could hardly tell they stayed here! They were communicative before the sit, during, and after. Kelly and Chris were the ideal sitters in every way. We’d welcome them back anytime and highly recommend them to others. Thanks you two!
We've had many pet sitters over the years (this is our first time using this app) and Missy is the best sitter we've ever had for our dog and cats. Our pets, particularly our dog, adored her and was really sad to see her go. It is obvious she loves animals and immediately understood the pack dynamics and the pet personalities. She kept the house tidy, litter box clean, and the animals so well loved. Because she was traveling from far away, she stayed with us the night before our trip and the night we came back. It was a pleasure to get to know her. We would welcome her back to our house as a friend or a sitter anytime. Highly recommend!
Jacob sat for us during our holiday in March. We do not have any pets but we do have garden plants etc to look after. Jacob did a fantastic job of looking after the young plants that had arrived by post the day before we went away. He sent us regular updates and photos of how the plants were doing. We came home to a very clean and tidy house and thriving plants. Jacob did a great job and we have no hesitation in recommending him. If he comes back to the Uk and we require a sitter we will contact him first. Well done Jacob.
Thomas did an amazing job! We were very pleased with how well he was able to care for our 3 active Boston terriers. He was able to handle all 3 on a walk and feed them their special meal everyday. He even ventured out and took them to the beach which is no easy task for 3 excited dogs. Thomas did a great job communicating before and during the stay. We came home to a clean house with bedding washed. We had a handful of other pet sitters through this website and Thomas easily rates at the top of our list. Thank you for taking great care for the dogs and the house.
David was an outstanding house/pet sitter for our active pup Tosha, older kitty Rascal, and 4 chickens. Rascal came home with a deep, gaping wound the day before we left for 11 days, and David was very responsible in monitoring the healing process with photos and texts to us. He exercised Tosha in the neighborhood and local parks, and obviously enjoyed her company. Our house was spotless and extremely neat when we got home, which is always welcoming after a long trip. We are very grateful for the excellent care David gave to our precious pets and home.
Amazing experience! Five stars all the way... Nikki was kind enough to watch our two cats Thomas and Toby while were away on our honeymoon. From the very beginning she made us feel comfortable with clear communication and quick replies. Since she was local in Atlanta we got to meet her ahead of time and hand off keys before we left. While we were away she sent pictures of our little buds having fun and being themselves, so we always knew they were ok. She always showed up exactly when she said she would from pickup to dropoff and it was so incredible to know they were in good hands, and we never had to worry. They love being around people so for her to have been able to stay with them and love on them regularly we came home and could immediately tell both Thomas and Toby felt great as they were completely comfortable. Much much different than when we leave even for a few days and have a pet sitter stop by and feed them. She asked all the necessary questions in advance, so she didn't have to email or ask anything while we were away. She even took the time to make sure everything was neat and tidy, prepped the sheets to be changed, and was unbelievably sweet to get us a wedding gift we both love. Nikki we can't thank you enough for taking care of our cats, and we would only be so lucky if you stuck around town! :)
What do most pet sitters charge per day in Donisthorpe, United Kingdom?
From to for the cat sitting and from $50 to $150 for the dog, additional rates include from 50% to 100% per additional pet, cheap rates are 40$ for the cat sitting and $120 for the dog sitting. On Zeewoi you can find a pet sitter who will not charge you anything for keeping your pets at home.
Do pet sitters come to your house?
Yes, you can find a home pet sitter to stay in your house with your pet overnight and provide 24/7 care for your pets. You can include in your listing time the advisable timeframe that the pet sitter should adhere to and not leave your pet alone in the house. Usually, it's not to leave the pet alone for more than 4 hours.
How often should a pet sitter visit?
The pet sitter for the cat should visit at least once a day. For the dogs, the pet sitter should visit at least three times per day, the best solution is if the sitter stays overnight and watches your pets all the time.
How to find a trustworthy pet sitter in Donisthorpe, United Kingdom ?
Look at the pet sitter with a high rating, and many previous bookings with good reviews, ask the sitter to make a meet and meet before confirming the booking online or in-person, and reach out to the pet owners where the sitter stayed before asking about reference.
What are the red flags in a pet sitter?
Common red flags in pet sitters are bad reviews from previous pet owners, a high cancellation rate after approval, a sitter who doesn't have a background check, a sitter who refuses to meet and greet in person or online, and a sitter who wants to make bookings outside of the platform.
Is it safe to hire a pet sitter?
Yes, it is safe to hire a pet sitter it's still advisable to see if the sitter has a background check, good reviews, and past bookings and make a meet and greet before confirmation in this way you can reduce risk to the minimum.
Do pet sitters stay all day?
Yes, pet sitters stay all day in your house and also they stay overnight, the sitter can leave your home for up to 4 hours or for a different time that you can discuss during the meet and greet.
Sharon looked after our Shihtzu for 10 days while we were on holiday. She has a very nice setup with plenty of room for the dogs and they all seemed to get on well. The dogs were all of similar small sizes. Sharon sent regular pictures and videos of our dog while we were away on holiday. The whole experience was painless and our dog seemed very happy to be there. I would not hesitate to recommend Sharon to anyone for dog sitting.
Took my puppy here for the first time and he absolutely loved it, he settled in straight away , he got on really well with the other dogs especially Jet and puggy, Sharon sent me videos and photos of Teddy during his visit, I knew straight away Teddy was well looked after, in fact I was worried he wouldn’t want to come home with me because he loved it there so much, I would definitely recommend. Teddy can’t wait until his next visit.
My Dog Daisy has been going to Sharron since beginning of 2023 I think Jan/Feb time, and I have to say the attention my doggy gets from being there is amazing and having fun with all of the little dogs there, I get regular videos and photos from Sharron which makes me so happy knowing she is having so much fun, knowing she is safe and being looked after is worth it’s weight in gold and whenever I need a dog sitter Sharron is always happy to accommodate Daisy. Sharron also helped me with Daisy and advice on her food and always there when I need her with any questions I have , I highly recommend Home boarding for small dogs to anyone.
I’ve been so lucky to find Home Boarding for small breeds. My pup is very shy and loves staying here , she’s well looked after and cared for as one of the family. I get regular updates and videos while I’m away of her enjoying her stay .
I would like to leave this review for the lovely family that looked after my dog for 3 days over the weekend, and I must say WHAT a caring family they had been for my lovely Fiji below. She had a lovely time and no hassle what so ever. I have my dog with me every day at work, she has never been left with anyone but my Mom and Dad but due to illness this was not possible, I was looking for a kind caring place which we have now found with Sharon and her family. I have just re-booked her back in for November for a week due to the care she has had and I will be happy to leave her once again knowing she will be loved up every day she is there. I would highly recommend them for dog which needs lots of love. The only downside on putting this review on the web is you may book the days I want, so Please don't clash with my holidays once your dog has had the care I have just had with Fiji. kindest regards lee, Chris and FIJI XXXXXXXXXXXXXX
We are so truly grateful and relieved to have found Sharron's Home Boarding for Small Dogs. From the initial visit it was apparent Sharron is very passionate about providing the best care for all the dogs that come to stay. They introduced our pug Frosty to their doggies slowly, one by one, to make sure they all got on. Their rule is that if your dog shows any type of aggression, he cannot stay, this is absolutely the right thing to do as you want your dog to be safe and happy while you leave him when you're away. And I can honestly say our Frosty is! We get daily photos, videos and updates on how he is. When we drop him off, he gets really excited so that says it all! And I don't feel guilty about going away and leaving him behind any more as I know he is in the best possible place!!! xxx
My dog absolutely loves coming to Sharron and her family. It really is home from home and l know my dog is happy and loved whilst l am at work x
We have been using sharron for both day boarding and over night stays and couldn't be happier with the service she provides. My dog was only a pup when he first started and i was a little anxious about leaving him but Sharron put my mind at ease and he settled quickly. Hes now so excited to go he practically jumps out the car when we arrive. We get lots of photos and videos throughout the day and his tail is always wagging in every one! The setting is immaculate and Sharrons experience of handling dogs means the other dogs boarding are always friendly too.
Just picked Toffee up from his holiday with Sharon and her lovely family, we are so grateful to have found Sharon as we can now have a worry free holiday ourselves. We picked up Toffee yesterday and he came home with a bag of treats a new toy and and photos of his stay. Sharon keeps a daily check sheet on how your pet eats,sleeps,drinks etc, this gives you a warm feeling that your dog has been treated as he would have been at home. If you need a home from home for your small breed dog whilst you are on holiday then Sharon would be hard to beat.
MY dog Charlie is the best dog ever, so only the best will do for him. I never leave him with anyone (not even my own family/friends) so when we decided that we might like to go away for Christmas, the hunt began. We looked at a few dog kennels (NO WAY) and then looked into the idea of a Home Boarder. We looked at lots (& I mean lots) of Home Boarders but nothing seemed quite right….then we found Sharron. After visiting Sharron, we were so confident that we’d found the perfect place, we went off and booked our holiday the next day. Although HBFSBD is not close to our home, it was definitely worth the extra miles. The accommodation is immaculate, with huge “doggie safe” areas indoors & outdoors for dogs to run around. Sharron & her family are kind, friendly and flexible. Her 3 tiny Yorkies are friendly, sociable & well behaved (as are her children!) Once we had left Charlie (really hard for me) Sharron kept in touch constantly with Whatsapp messages, photos & videos. We could see that Charlie was sooo happy and we quickly stopped worrying. Charlie was allowed up on the settee, and we got many pictures of him curled up & relaxed watching telly with the family as well as him out walking and playing. He was treated just as if he was one of their own (if not better!) I am now planning my next holiday, knowing that Charlie will have the best care with Sharron. Thanks Sharron, see you in May x
What a great service, from meeting my dog to the now lovely relationship he has with the ladies. It is easy to book, change and pay for services. The team are reliable and friendly and I wouldn’t go anywhere else for dog walking.
We've used Sue over the years to help look after the dogs and take them a walk while we are at work. Over the years weve got to know Sue and she's become a lovley friend who my daughters love to see. We always reccomend Sue if anyone in the area is asking for services and would highly recommend her.
If I could leave zero stars I would. I’m not one to write reviews. However, the abusive manner Sue had with our dogs was caught on our camera both live & recording resulting in us coming home the same day we left. In a total contrast to the interaction Sue had with our dogs on the meet & greet with us, when it came to being alone with them she showed no interest in our dogs whatsoever. She was seen shoving her foot in one dogs face leading to her getting up & kicking him. She was seen shouting at both dogs resulting in our rescue not leaving her bed for hours & from their body language we could see that they were unsettled as well as fearful. In addition to this, when leaving we saw her drag our rescue by her collar and not take her out with a treat as requested. We are disappointed that someone who runs a dog business seemed so unaware of dog management in general. This behaviour & treatment of any animal is unacceptable, you expect the highest standard of care when entrusting your pets to someone who claims to care for them, this was not provided.
I’ve used Sue’s Pet Care Service for a month now and what can I say…. She’s reliable, friendly, helpful and I have peace of mind when I go away knowing that my fur babies are in safe hands with Sue. I would definitely recommend her and her services. We are in regular communication and her services cater to my kitties needs. A+.
Sue and her team are great. They offer a great service Booking in is straightforward and Sue replies quickly and promptly. Have used Sue and her team for dog walking and house sitting- all in the confidence that our pups will be very well looked after. I would highly recommend Sue for her professionalism, reliability and love of animals.
Sue's pet care is an absolute god send. They looks after my two pups (who are especially cheeky), with professionalism and affection. I know that they are well looked after when I have to leave for work.
Great service as always - know my cats are looked after with the best of care when Sue looks after them! Would highly recommend.
Thank you for the great review
Thank you Cathy for your review
Our Springer has stayed at Winshaw Woofies for almost 2 weeks. I was very anxious about leaving him but Verity soon put my mind at ease. She kept in contact every day and sent photos too!! Amazing!! I'm so Impressed with every aspect of the doggy hotel. Harry had the time of his life! Verity you're a super star 🌟 Harry will definitely be visiting again. I actually feel like I can go on holiday now and not worry about my fur baby. Thank you again Verity for going the extra mile 🩵💙🩵
We have now placed our cockapoo with Winshaw Woffies on two occasions. In May/June for 3 weeks and again last week for 6 nights. It is the most amazing place and Verity is fantastic. Our dog loved it that much I don't think he wanted to leave. I know as dog owners all of us want peace of mind when leaving our pets with someone. Rest assured the level of care and the facilities are 5 star + here. I could not recommend it highly enough.
Tyson stopped at Winshaw Woofies for a week, I was sent photos of him having fun regularly, he looked very happy and looked after. Verity is lovely and on our first conversation I know I could trust her with my dog. I would definitely use Winshaw again.
Verity took our little boy Louis in for 2 weeks whilst we were on holiday. We were anxious leaving him as it was his first time in kennels but when we arrived Verity quickly put us at ease and showed us round the property which itself is beautiful. These are no 'kennels' the place is a spa for doggies! Each dog has their own space in beautiful surroundings, they all play together and have the best time, we were worried he wouldnt want to come back. The facilty is very well protected and secured which also set our minds at ease. Verity was in contact with us daily with pictures and updates and it was lovely to see our boy being looked after so well. He came home smelling beautiful and was so happy. There is not one thing i can fault about the facility or service. Thank you so so much Verity, Louis cant wait to come back in the autumn!
Wow what a wonderful place to board your dog . The setting and layout of these luxury dog suites is outstanding . The lovely lady who owns and runs this fabulous dog hotel is very professional and her caring nature shines through. She kept us updated and it was so reassuring to know that while we were away we knew Lola was in a safe relaxing environment. She’s already booked in for her next visit where we know she will be looked after and made to feel at home with Verity at Winshaw Woofies. FABULOUS.
This year we decided to board our two dogs Nala and Daisy while on a short break. We found Winshaw Woofies online and it was the best thing we did. From the initial communication we were reassured that our dogs would be well cared for. The accommodation is second to none, doggy TV, air con, room to run and play, orthopedic beds and lots of one to one attention, aswell as healthy treats. We had daily updates and pictures and this gave us peace of mind as our dogs are quite different in personality and quite spoilt. Highly recommend and we'll certainly be asking if we can board dogs there again. 10/10 👍
Thank you so much to Verity at Winshaw woofies. She spoke to me for over 30mins and reassured me that she will look after and love our dogs like her own and she really did do just that. They settled amazingly and we had constant updates. The setting is just absolutely amazing and nothing like I have ever seen before! Thank you so much. We will see you again soon 😀
What a fantastic place, i don’t think my dog wanted to come home. I would highly recommend.
Excellent place for your dogs
They deserve no stars. I left my rabbits at Creature Comforts Swadlincote for 4 days thinking they will be in good hands. First expressions, roomy outdoor hutch, however very high ramp for rabbits to go up, place didn't smell that great. Form completed with contact details incl. vets, payment upfront?!? When I picked up my rabbit I was told they had been brought inside due to one of the rabbit having have wet himself, at drop off I told them one of them had back leg issue affecting how he wees. I was taken upstairs, the place stunk but the worst was to come, one of the rabbits was lying on it's side and not moving. I was told he had been like that all day, there was plenty of time to alert me or the vets, they choose not to. For a white rabbit he was he was in a mess, his fur was dirty grey like he has been lying on concrete floor trying to move. Their excuse was alarm was not raise because rabbits have different personalities, that was my choice/vets not theirs. My rabbit ended in out of hours where he was euthinized at early hours of this morning. Vets told me there was nothing in his stomach so not sure when he last ate. I am heart broken and mortified that such companies would be allowed to operate. We think when we leaving our adored pets that they would receive good care and you trust these people to do so. DO NOT LEAVE YOUR PETS with CREATURE COMFORTS IF YOU LOVE THEM. Look at the picture of my poor Rabbit, after I picked them up. My poor beautiful Rabbit died the following day. Don't be fooled by their nice website and manipulate positive reviews which they control, there are so many bad reviews on the official review sites. Please read them and don't let your pets suffer!! Check the prices too as they were trying to rip me off.
Highly recommend! I completely trust Debbie & John to look after my pets. They have cared for my bunnies for several years as well as my 2 ponies and my Dads tortoises, always to the highest standard. They are extremely knowledgable and are on hand to provide help & advice. They even provided boarding for my bunnies at a days notice. I’m so pleased to have found pet carers like D & J, I can go away knowing my pets are in safe hands.
We have used Debbie and John for a number of years now. Are rabbits are always well looked after. When one was really poorly ( an ongoing issue for years with her teeth) they took her to the vets on our behalf, administered the medication she needed. Even recommended a rabbit savvy vets! I couldn't be happier to board my animals with this A-team! Thanks again. See you in July 👍😊
Debbie and John are fantastic. My rabbit Buddie went to them to be bonded sadly Buddie was bitten by his new partner. Debbie and John nursed him back to health and worked on some of his behavioural issues. Now Buddie is easier to handle and far more interactive with us than ever before. The accommodation for the rabbits is exceptional when we find Buddie a new partner we'll definitely be back.
I cannot praise Debbie highly enough. Until we discovered her we had holidayed separately as we couldn't find anyone we trusted to look after our pets as well as we would. Over the years she has looked after our rabbits and hens. Nothing has ever been too much trouble.................... and 4 months later we have had another worry free break knowing that Debbie/John have been in charge of our (already pampered) pets which now include a disabled cat.
NEVER AGAIN!!! We will never use Creature Comforts ever again. We paid £300 for them to look after our 11 rabbits and 2 cats in our home for 10 days over Christmas. We were so upset and shocked when we got back from our holiday; the rabbits were in a terrible state, there were poos and urine everywhere and the smell was horrendous. The litter trays had hardly any shavings in them and were saturated with poos and wee and the bunnies were obviously distressed. One rabbit had an eye infection but another was critically ill, she’d lost a lot of weight, wasn’t eating and had to be rushed to the vets where thankfully she recovered after being in there for several days at a cost of over £400, but if we hadn’t got back when we did she certainly would have died. One of the cats was also very distressed and had lost weight too. We paid them to do an hour’s visit in the morning and 30 minutes in the evening, but in fact our cctv showed that they didn’t stay for anywhere near that long, sometimes they were only there for 10minutes, even on what should have been an hours visit. The cctv also showed that no visual checks and bottom checks were done, in fact the bunnies weren’t even touched (apart from the 2 that needed meds). They didn’t even seem to notice that only one of the cats was coming for food, and didn’t seem to worry that the other one was nowhere to be seen for days. We trusted them to look after our beloved pets and they really let us down and have made us feel like we have let our pets down too. It has really put us off ever leaving our pets again.
.We booked Creature Comforts, Swadlincote to look after out home and pets during February 2019 half term. They contacted us every evening to let us know that our pets were doing ok, giving the impression that they were actually spending time with them as agreed. In reality, Mr Bloor left at around 8am every day and returned at 7pm every evening. He returned for just 4 minutes one day, 10 minutes the next and that pattern continued throughout the week. The only time he exercised our three dogs was on the last day, where he stood at the back door and threw a toy for them ONCE. Our dogs were bored and destructive, and we had informed them that our eldest boy had recently had a couple of minor strokes so we didn't like to leave him too long. He was left for long periods of time by this company who promised to care for our pets. The cat litter was cleared out twice in six days (used by two cats), the chickens did not get cleaned, fresh water or food topped up. They had contacts in case of emergencies but did not inform them or us of their absence. They only admitted to it when they were caught out by the fact our neighbours mentioned that the dogs were barking lots and they hadn't seen anyone at our house. After reviewing our CCTV we discovered that they hadn't been here. The eldest two dogs became extremely ill the week after our return. The resulting vet trips established that this is possibly due to a build up of toxins from eating the contents of the cat litter tray as they were left to do so each day. We did our research and found this company on NARPS. They came with all good reviews, insurance etc., however, it would seem that NARPS allow their customers to choose not to publish poor reviews if they dont want to. It makes a mockery of the review process. NARPS have upheld our complaint against this company. What should have been a much needed break has made us regret ever going away. We are gutted that we left our animals in the care of this company, and have lost trust in anyone doing the job properly. They let us down, and more I importantly they let our pets down. Only gave 1 star because I was unable to give 0
Debbie and john are the only people we will trust too look after our house cats, the chickens and turkeys. The animals are family too us, so it takes a special soneone for us to trust them to care for our animals. Debbie and john are very knowledgeable, they have insurance, police checks... Everything to make you know your home and animals will be in the best hands, thanks for everything. Lindsey and rich xxx
I left my rabbits at Creature Comforts for 4 days thinking they will be in good hands. First expressions, roomy outdoor hutch, however very high ramp for rabbits to go up, place didn't smell that great. Form completed with contact details incl. vets, payment upfront?!? When I picked up my rabbit I was told they had been brought inside due to one of the rabbit having have wet himself, at drop off I told them one of them had back leg issue affecting how he wees. I was taken upstairs, the place stunk but the worst was to come, one of the rabbits was lying on it's side and not moving. I was told he had been like that all day, there was plenty of time to alert me or the vets, they choose not to. For a white rabbit he was he was in a mess, his fur was dirty grey like he has been lying on concrete floor trying to move. Their excuse was alarm was not raise because rabbits have different personalities, that was my choice/vets not theirs. My rabbit ended in out of hours where he was euthinized at early hours of this morning. Vets told me there was nothing in his stomach so not sure when he last ate. I am heart broken and mortified that such companies would be allowed to operate. We think when we leaving our adored pets that they would receive good care and you trust these people to do so. DO NOT LEAVE YOUR PETS with CREATURE COMFORTS IF YOU LOVE THEM. Don't be fooled by nice website, there are other bad reviews please read them and don't let your pet suffer!! Check the prices too as they were trying to rip me off.
This company look after my dogs when needed. John provides a great service and all of them are content and happy when we arrive home. Thank you both, it’s good to know we can leave them and not have to worry!
Sue has helped us every time we needed someone to take care of our fluff boy, highly recommended.
Dawn was part if the team that rescued Piggy following a cruelty case of ear cropping, Piggy spent a year and a half at the animal rescue centre before we adopted her. Piggy is very fearful of people but had some close connections at the rescue centre. Dawn was one of those people. So, after 2 years of living with us we arranged for Dawn to come see Piggy. I took Piggy outside to meet Dawn and the way Dawn reconnected with Piggy was breathtaking. They got to know each other all over again with Piggy welcoming Dawn into the house, this was massive because she doesn't let anyone in. Piggy was so happy and loving the attention from Dawn. This is a huge milestone and one we are using to Piggy's advantage by setting up a plan for Piggy to go on walks with Dawn. We are absolutely over the moon and really can't thank Dawn enough.
We are using Dawn to look after our cats whilst we are away. Dawn is very good with the animals and it is clear that she cares for them as if they are her own and has a lot of experience! She was also great with our over-excitable big dog when she came for a meet and greet.
Dawn does a fantastic job of walking Rocky. She did an initial meet and greet with us and him to get to know him. He gets super excited when she arrives for his walks, and she looks after him really well.
As I adopted my dog from the RSPCA, Dawn has previously worked with him due to her background so I feel comfortable with her walking Reggie. Dawn is now going to help with walking Reggie and has taken note of the issues we are currently experiencing. She's also been kind enough to recommend some products to us to look into.
Dawn was part of the rehoming team who helped me when I took on my dog Tyson and she's helped me with recommendations on how to deal with his behaviour. She's provided a lot of help and support and I'm excited to keep working with her- I'll also be using her for dog walking at times.
My dogs love having Dawn come and visit. They are full of energy, but after their walk and play time, they are happy and settled. She is so devoted to them she goes above and beyond and it's always nice to receive photos from her of their time spent together. If you want someone you can trust with your furry family members she definitely is the person to contact. Can't rate Dawn enough.
Dawn came to my house to Vist and get to know my girl Sasha , she showed us all her documents which was reassuring. Dawn is a lovely lady who has a very calm manor, she took time to get to know Sasha and asked a lot of questions. I could tell she really enjoyed being around Sasha and nothing was an issue ( even the ear licks and nips ) 🤣 with all of dawn’s experience I am happy to put my trust into looking after my girl ☺️
Dawn came to meet Skye to ensure Skye was okay and settled with her. Skye loved her (gave her lots of cuddles and kisses) and felt really comfortable around Dawn. She has lots of knowledge around dogs and put our mind at ease. Skye can’t wait for more cuddles! 🐶☺️ …
I can’t recommend Dawn highly enough. I met her through the RSPCA and was instantly impressed with her calm manner around the dogs. I’d would feel safe and trust her 100% to walk and care for my or my clients pets.
Dawn came to do our pugs nails today nobody as been able to do them before as he gets too distressed dawn was very calm and reassured our dog and gave him plenty of her time didn't rush and managed to get all his nails cut I can highly recomend Dawn very professional.
We are a couple who were a little hesitant about letting someone we didn't know into our home. That all quickly changed. We very highly recommend Sarah and any questions or queries anyone may have regarding her, her standards or her conduct can message us. We first contacted Sarah through facebook explaining our situation where she replied to us very quickly and so we arranged a home consultation. She arrived and we very quickly became more relaxed and confident with letting her look after our home and cats. She was very understanding with our specific needs and routines and she stayed for around 90 minutes constantly checking if we were happy. She first met the two cats, then showed us her paperwork and insurances, then we showed her around the house and we discussed what was local to the area. Finally we filled in her paperwork while she entertained the cats, she covered everything even down to dustbin days. After leaving we were both very happy and more relaxed with leaving our cats and home with Sarah. On the day of our holiday she arrived at the time we requested, we handed over the keys and left. It was a very smooth morning as everything had been sorted prior to her arriving. (Exactly what you need on the day of your holiday.) She messaged us and sent pictures regularly. We weren't able to message a lot of the time as mobile signal was limited to every few days but it was certainly reassuring to see pictures, cheeky comments and messages about our cats. This certainly made us feel more relaxed and comfortable, allowing us to have a very good holiday. On our return we found Sarah had bought us some essential food items meaning we didn't have to go to the shop as soon as she left. The house was clean and tidy when we arrived back with the cats happy and content. This was all we asked for and we got far more than we bargained for with her. We have already asked her to pencil in one holiday and will definitely been asking for all future holidays. Sarah is a professional, clean, tidy person who respects and actions all your personal wishes and requests. We 100% recommend Sarah and will answer any questions you have if you have your reservations like we did to start with. She won't disappoint! Finally, thank you Sarah and we will be in touch soon.
It was the first time our dog had ever been in kennels and she's 6. She was really nervous and they did a great job of putting her at ease and looking after her. Lovely, happy staff always out walking the dogs when you go there and stopping to give them a fuss etc.
Amazing kennels, the staff and owners treat your dog as if they were their own. We drive all the way from Devon just so our belgian malinois can be looked after by people who really care.
My hound came back home happy and settled. All of the team I met were attentive, enthusiastic and friendly. Would recommend these guys in a heartbeat.
Was so nervous about leaving our molly for 2 weeks as at the age of 9 she had never been in kennels and away from people she knows. I didn't have to worry. The team were amazing with her and sent me photos and updates when I asked how she was getting on. Would definitely recommend and use them again. Thank you.
I would recommend Buddys. My Dog loves the staff and always comes away a bouncy and happy boy. I know I do not have to worry when I go away he is in safe hands.
We wouldn't take our dog anywhere else. All the staff are amazing and their dedication and care goes above and beyond. Always spotlessly clean and very welcoming. I would recommend to anyone to come here.
Best doggie hotel in the area. Both the owner and staff are very attentive. My dogs love staying there and I have 100% trust that they are being well looked after.
Superb kennels. It's always so welcoming to us and our dog. Our dog is always well looked after here and seems to enjoy her stay. Be aware they get very busy, so book well in advance.
Love Matt and the staff at Buddys. My only concern with posting this review is that they’ll get even more popular than they are as I hate having to take the girls anywhere else when they’re fully booked! Been taking the dogs there for the last 5 years and it’s always been a pleasure dealing with them, my girls always come back very happy and calm (which is a rarity for them!) so I know they’re getting plenty of walks and fuss when they’re there. Highly recommend Matt and the team!
We cannot recommend highly enough. Caring attentive staff that kept in touch with photos of our pup while we were down the road at Bloodstock Festival. Already booked again for next year. Thank you so much!
It’s cheap, but unfortunately that’s about it. Poor communication and didn’t feel like our dog was looked after at all to be honest. Wouldn’t recommend. Spend a bit more and look elsewhere.
Great place left my cat and 2 dogs at a very good price and they were well looked after. Friendly staff highly recommend
Nice and clean with friendly staff
So helpful and kind staff
excellent
Claire was brilliant we can't thank her enough, she gave Redd a home from home while we were away.We did worry Redd might not want to come home with us he was having so much fuss from Claire and lots of play with Claire's other guests. Thank you Claire! We wouldn't hesitate to bring Redd back or to recommend Bruno's Dog hotel to anyone else. Bob and Sue Crookes.
Claire does a fantastic job of day care and holiday stay overs! My dogs will be there for their holiday again this year! Nothing seems to be a problem, late notice for walks etc are accommodated whenever possible and the dogs always have a great time! Claire keeps you updated with photos and messages to let you know they’ve settled in and all is well. It’s a home from home setting which is a bonus for my dogs! All round a great service which I would highly recommend 👍👌
Our experience with Bruno's Dog Hotel was absolutely fantastic! Claire took care of our beloved Westie, Murphy, for two weeks while we were on holiday, and we couldn't be more pleased with the exceptional service provided. From the moment we dropped Murphy off, it was evident that he was in capable and caring hands. Claire's passion for dogs shone through, and it truly felt like Murphy was staying with family. The homey atmosphere of Bruno's Dog Hotel made us feel confident that Murphy was not just well taken care of but was also enjoying his stay. Claire's communication was outstanding. We received regular updates, including photos and videos of Murphy having the time of his life. It warmed our hearts to see him so happy and engaged, and it eased any concerns we might have had about leaving him for an extended period. The attention to detail in ensuring Murphy's comfort and happiness was truly commendable. It's evident that Claire goes above and beyond to create a personalised and enjoyable experience for each furry guest. The love and dedication she puts into her work make Bruno's Dog Hotel stand out as a top-notch establishment. We wholeheartedly recommend Bruno's Dog Hotel to anyone seeking a home away from home for their canine companions. If you want your dog to be not just cared for but to thrive in a loving environment, Bruno's Dog Hotel is the place to choose. We are grateful to Claire for making Murphy's stay memorable, and we'll undoubtedly be returning customers for future holidays. A million thanks for the outstanding service!
Mar 24 Another fabulous stay at Bruno's Dog Hotel! My two cavaliers settled very well with Claire and the other pups. They were all a very friendly bunch of pups and great to see they them all getting on so well. They went on some lovely walks and some off lead time in a secure field too. Claire does a fantastic job of caring for them all. Looking forward to our next visit! May 23 My two Cavalier King Charles Spaniels had a lovely stay with Claire, Jet and the other holiday pups! One of my pups had never stayed away from home and Claire did an amazing job of developing a bond with her so she felt comfortable and happy. It really is a hotel for dogs! Thank you Claire x
Our Cocker Spaniel Charlie had a great week with Claire at Bruno's Dog Hotel, she looked after him brilliantly - he loves fuss and cuddles and Claire was happy to give him plenty of both. Bruno's is definitely a home from home experience for visitors, but for Charlie in our case at least, he had the added bonus of other dogs to play and spend time with which he loves too. Our dog was diagnosed with condition not long before he was due to stay at Bruno's, but after one phone call with Claire, she took it in her stride and was very happy to manage the situation and give him his medication, it was no problem at for her. This was a huge relief for us and we were very thankful. Claire also gave us updates during his stay which gave us added peace of mind. Thank you Claire for looking after Charlie so well, we really appreciate all you do for your visitors. For anyone looking for a truly wonderful, safe and caring place for your dog to have a holiday of their own, we thoroughly recommend Bruno's Dog Hotel
Our little dog Freya had a wonderful day at Bruno's hotel. Claire kindly fitted us in as we were on our hols and couldn't take the dog to visit Stoneywell. Claire obviously has a good way with dogs and is set up well at her beautiful home with all a dog could need. Would not hesitate to recommend.
Claire has looked after our puppy on several occasions. We couldn’t be happier with Claire’s professionalism, care and attention. Silky absolutely loves being with Claire, Bruno and Jet (and the other furry visitors!) and is spoilt with love and attention during her stay. Claire keeps in touch and has always been so accommodating to meet our needs. We wouldn’t trust many people to look after our puppy but we don’t ever worry when she is with Claire. Highly recommend. Thanks Claire!
Brunos dog hotel is just wonderful. I leave Marley here knowing he will be treated as one of the family and have the best time with all his doggy pals. It makes me so happy to see him happily run inside and to see him playing. Would highly recommend Claire, Bruno and Jet to anyone.
Claire is an absolute angel. My husband and I suffered an accident and were unable to walk our lively spaniel. Claire stepped in and made sure Fudge had plenty of exercise and a huge amount of fun. Fudge adores Claire and she looks after him so well. I cannot recommend more highly.
We tried a local kennel and our dog (cockapoo) chewed on the bars so much he got an infection so clearly that wasn't for him. So then tried Bruno's. Lovely service very reasuing and looked after our dog really well and accommodated for his unique needs. Even sent a couple of photos while he was visiting and sent him back with a mini report card which is a lovely touch.