Providing Pet Sitting in the East Pensacola Heights, Florida
Experienced Home Owner and Pet Care Professional
Stephen and Jenny were great! They took good care of the dogs and the house and I was quite comfortable having them here. They kept me informed without overwhelming us with communications and left everything nice and clean and the dogs already miss them. Would be happy to have them sit again!
Providing Pet Sitting in the East Pensacola Heights, Florida
Happy to help!
Wonderful experience. We would be delighted to work with Molly again. We left in a bit of disarray and our daughter managed the handoff, and everything went without a hitch. Strong recommend!
Providing Pet Sitting in the East Pensacola Heights, Florida
Animal-owning and loving family here to make this a smooth experience for you
This was the 2nd time that Angela sat with my pups. You know that feeling when you're able to completely enjoy your time away because you absolutely know that your pets are in good hands and being well taken care of? Well, that is what you get with Angela and her family! I highly recommend!!! Thank you so much Angela for taking care of Max, Kaito, and Bunny. And for watering my outdoor plants in this extreme heat. I hope that our paths cross again.
Providing Pet Sitting in the East Pensacola Heights, Florida
Would love to take care of your pets and your home!
We were spoiled having Linda as our pet sitter. She is amazing. Aside from taking excellent care of our cats, she took better care of our numerous outdoor plants than we would have. She also troubleshooted some challenging pond mechanical issues so well. So impressive. We got to spend some time with her before and after our trip and love her energy, integrity and wisdom. Anyone who gets Linda to house/pet sit for them is lucky. And we had no previous connection with her, so this is a genuine review. She is wonderful!!! I hope our paths cross again.
Providing Pet Sitting in the East Pensacola Heights, Florida
From One Pet Lover to Another!
Jerry is a super star house sitter! He took care of our house and property with all of its responsibilities very well. We’ve had him house sit before and we’ll have him come back on our future trips. He is a delight to work with. We highly recommend him!
Providing Pet Sitting in the East Pensacola Heights, Florida
I love animals, have had plenty of experience, and would love to sit for you!
Taylor was great! She was easy to communicate with and set up a call to chat about the details of our kitty care. She took wonderful care of Romeo, checked in with updates, and left the house clean and tidy. Thank you Taylor!
Mary was fantastic from start to finish and looked after our elderly dog with love and attention to her needs. She also looked after our home with respect and care. We couldn't have asked for a nicer sitter and would highly recommend her for your pet sitting needs.
Another amazing sit by Anna and her lovely family - our cocker spaniel Holly has had the best fortnight with these guys with lots of adventures and endless amounts of love and attention! Highly recommend as 5-star house and pet sitters - thank you Anna - hope to see you again!
Leah was an excellent pet sitter and take care of our home when we were on vacation. Our dogs were sad when she left. She even made us some delicious tacos when we got home from the airport! We highly recommend her!
I had the pleasure of having Tracey and her two children as house sitters, and I can't praise them enough for the incredible job they did. From the moment they stepped into our home, it was evident that they were dedicated, caring, and attentive to every detail. First and foremost, Tracey's approach to caring for our house and our beloved pets was nothing short of excellent. She has an innate ability to connect with animals, and it was clear from the daily updates and photos that our pets were happy and thoroughly pampered. The house was kept in immaculate condition, and they treated it with the utmost respect as if it was their own. Moreover, Tracey demonstrated remarkable responsibility and initiative when our AC system unexpectedly broke down. Without hesitation, she arranged for an HVAC company to come and fix the issue, taking time from her day to ensure our home was taken care of. Her willingness to front the repair costs until I could reimburse her was an act of kindness and trust that you rarely see. Tracey and her children's thoughtfulness and thoroughness provided me with peace of mind during my time away, which is priceless. I returned to a home that was just as I left it, if not better. Their stay was characterized by an extraordinary level of care and I was particularly impressed by how they left the house in perfect condition, with happy pets to welcome me back. I wholeheartedly recommend Tracey to any future hosts. Her reliability, compassion, and the ability to handle unexpected situations with grace are commendable. I would welcome Tracey and her children back to house sit in a heartbeat – they are exactly the kind of house sitters that one hopes for on this site! Thank you, Tracey, for everything. You and your children are welcome back anytime!
Not only did our pets enjoy meeting Kelly and Christopher, my husband and I enjoyed meeting them as well! They are personable and kind, organized and communicative, and most of all excellent pet sitters. Kelly and Chris are attentive housesitters. They went out of their way to connect with our dogs, especially Smitty, our rescue. The dogs were walked, brushed, and played with throughout the weeklong sit. They sent pics of how our fur babies were doing and truly seemed to enjoy their time with them. The peace of mind that comes with great house sitters who care for your precious pups and the home you love is priceless. Thank you once again, Kelly and Christopher! We hope to see you again!
This was my first time using house sitters and Shanen and Ryan were wonderful. She sent me pictures of Calla and game me updates on Calla’s activities. She would be welcome to pet sit for me anytime!
Kate was an excellent house sitter and pet sitter. She was thoughtful, sensitive, and attuned to our cats and the particulars of our house. It was really easy to communicate with her and she was responsible and conscientious about everything. When we came back our cats seemed unfazed by our return which was a great sign and it was obvious that she spent lots of time with them and gave them lots of love. The house was spotless on our return and she even alerted us to a health matter in one of our cats. She sent lots of cute updates and was easy going when we messed up a logistical detail on our end. Just a delightful person all around. I'd love to have her come again and if you have a chance to have her housesit, jump on it. She is a gem.
Andrea was the perfect sitter for our older Italian Greyhound and our shy cat. She followed every request to a “t”, and helped us to feel comfortable and care free for a long zeewoi. The communication of photos and videos were a warm reminder of how well they had been adjusting to our absence. Andrea showed care and consistent compassion for Darcy and Hammy. She seemed to enjoy them and our home as much as us! We returned to an absolutely spotless home, without anything left undone. She thought of everything related to us and our pets, so we could have a seamless late evening return. We highly recommend Andrea for any zeewoi, as she is a jewel. Anyone looking for a “perfect” sitter would be lucky to have Andrea as a trustworthy, considerate and kind person to care for their pets and home.
Exceptional Pet Sitters - Highly Recommend Diedre and Keith! I am thrilled to leave a glowing review for our trusted house and pet sitters, Diedre and Keith. They took exceptional care of our long-haired cat, Molly, and our home during our absence. Everything went incredibly smoothly, and their communication was top-notch. Dierdre and Keith provided regular updates, including delightful pictures of Molly, which put our minds at ease while we were away. Upon our return, it was evident that Molly had been well cared for and was content. The genuine love and understanding Diedre and Keith have for both dogs and cats was apparent in their interactions with Molly, and it was clear that they had made her feel comfortable and secure in their care. Their friendly and professional demeanor made the entire experience truly enjoyable. In addition to taking great care of our beloved pet, Diedre and Keith ensured that our home was in excellent condition upon our return. They even went the extra mile by informing us about the leftovers they left in the fridge, which was a thoughtful gesture. I wholeheartedly recommend Diedre and Keith as exceptional pet and house sitters. Their attentive and caring approach, coupled with their expertise, make them a perfect choice for anyone seeking reliable and trustworthy sitters. Don't hesitate to entrust your home and pets to this fantastic duo!
Heath spent a long weekend at my home taking great care of both dogs and the cat. He was able to help out on rather short notice, and I felt very comfortable leaving my pets in his care. Heath is friendly and reliable and left my home neat and tidy. I would definitely recommend him as a house/pet sitter for future assignments!
What do most pet sitters charge per day in East Pensacola Heights, Florida?
From to for the cat sitting and from $50 to $150 for the dog, additional rates include from 50% to 100% per additional pet, cheap rates are 40$ for the cat sitting and $120 for the dog sitting. On Zeewoi you can find a pet sitter who will not charge you anything for keeping your pets at home.
Do pet sitters come to your house?
Yes, you can find a home pet sitter to stay in your house with your pet overnight and provide 24/7 care for your pets. You can include in your listing time the advisable timeframe that the pet sitter should adhere to and not leave your pet alone in the house. Usually, it's not to leave the pet alone for more than 4 hours.
How often should a pet sitter visit?
The pet sitter for the cat should visit at least once a day. For the dogs, the pet sitter should visit at least three times per day, the best solution is if the sitter stays overnight and watches your pets all the time.
How to find a trustworthy pet sitter in East Pensacola Heights, Florida ?
Look at the pet sitter with a high rating, and many previous bookings with good reviews, ask the sitter to make a meet and meet before confirming the booking online or in-person, and reach out to the pet owners where the sitter stayed before asking about reference.
What are the red flags in a pet sitter?
Common red flags in pet sitters are bad reviews from previous pet owners, a high cancellation rate after approval, a sitter who doesn't have a background check, a sitter who refuses to meet and greet in person or online, and a sitter who wants to make bookings outside of the platform.
Is it safe to hire a pet sitter?
Yes, it is safe to hire a pet sitter it's still advisable to see if the sitter has a background check, good reviews, and past bookings and make a meet and greet before confirmation in this way you can reduce risk to the minimum.
Do pet sitters stay all day?
Yes, pet sitters stay all day in your house and also they stay overnight, the sitter can leave your home for up to 4 hours or for a different time that you can discuss during the meet and greet.
Laura is an incredible groomer and Mabel always loves to see her!! It makes me so happy to know she’s in good hands and she looks absolutely adorable every time! Definitely recommend the grooming services!!
We love coming here for grooms! They listen to exactly how I’d like my cockapoo groomed and they’ve always delivered. Also very customer centric staff! Photo taken right when picked up.
We recently boarded our pup Charlie at Pensacola Pet Resort 2 when we had to go out of town. Kyleigh and Bre were simply the best! They were incredibly professional and kind throughout the entire process, making it as easy as possible for us. They even sent me pictures of Charlie to keep us updated on how happy he was while staying there. If you need to board your dog, this is the place to go!
Cooper has only been going for day care a few times and he already gets excited when we pull into the driveway. He likes the people. This makes me happy knowing he looks forward to coming. The staff is friendly and very kind. I highly recommend!
I live on the opposite side of town and still make the drive to take my dog to stay and play at Pensacola Pet Resort, Too. That’s a testament to how well they treat my baby. I know he’s in good hands and will always have a fun time while there. Thank you for throwing an adorable birthday party for Mochi while I was out of town, plus sending all the photo updates!
April did a phenomenal job on my pups first haircut! Everyone I spoke with was very professional and knowledgeable. I can tell my little buddy had a great time in their care. 😊 …
Not only did April do a great job grooming my dog, Mako, but she also took time to give me a detailed report afterwards and discussed any changes we might want to make for his next visit. I also appreciate Dr Gunn for being able to complete an exam during Mako's stay. He easily diagnosed and treated Mako for some hot spots and my boy is looking/smelling better than ever. Thanks so much, Pet Resort/East Hill Animal Hospital!
We've taken our 2 (male & female) Cavaliers here before (and are are going again in a few days) where they did a great job of washing & cutting their hair. They pay close attention to trim the head hair to match the rest of the body and even little requests like not adding perfumed after-products (due to my own sensitive allergies). We also greatly appreciate how we can drop off the dogs there in the a.m. & they ensure getting the vet appointment next door taken care of, so we don't have to switch them from one building to the other, especially helpful for our school & work schedules during the week. It's been great to line up the vet appointment & grooming appointment for this reason. The staff is friendly & the price is pretty average considering the quality & care they receive.
The first time my dogs saw Melissa for grooming they looked phenomenal. The second time they were groomed at Pensacola Pet Resort Too by a different groomer. They came back barley brushed with FLEAS. luckily my dogs are on preventatives, but after leaving a voicemail at their office about the fleas I received no reply. During the last visit my dogs saw Melissa again and the images are the results. My senior dog's quick was cut so bad half of it appears to halve been cut off and none of his other nails are cut. They did not inform me that this had happened. Today I had to see the vet as the same dog has an ear infection. I wouldn't be surprised if it was caused from moisture left in his ears from his groom.
Such a delightful staff. Dayna treated us like we are her best client..and we're fairly new!!! Very clean, efficient care.
Thank you so very much for accommodating us in a pinch! Went over there the same day to make an appointment for boarding. Very passionate about the dogs. This is the place to leave your pet. Caleb 5/5 highly recommend. Give that man a raise
The only place I will use. I had to use a different one in the past and my dogs came home with kennel cough. We went out for a ln overnighter over the weekend. We dropped them off in the morning picked them up the next afternoon.
The absolute BEST cat boarding facility I've ever used! The staff were amazing! Very friendly, caring, and attentive to the animals. The facility is clean. There's even a veteranarian office on site!!! If I weren't leaving the area, they would be my go-to every time!!!
When I picked Luna up in April 2024 after her overnight stay, I was disappointed with her condition. It was strange for her to be gasping for breath and eager to make her exit. As we were on our way home, she had a persistent cough. I stop and observe her carefully. Her ability to breathe was being constricted because the leg portion of her body harness was forcefully placed over her neck in the wrong position. I had to undo all the remaining loops in order to take off the harness. The treatment of my dog Luna, is unacceptable. Despite years of going there and recommending their service, I am now extremely reluctant to even think about returning.
Friendly, knowledgeable staff. Highly recommend.
Very disappointing....I have never been able to get a return phone call from anyone there.....I just keep calling back to make my reservation or inquiry. I have used them for a year now and boarded our cat maybe 6 times.....never thrilled but she seemed fine staying there until this last visit. It was evident she got very little attention. Came home smelling like urine and felt filthy. Our cat carrier came home with what appeared to be paint on it and it too was filthy. Bottom line: it didn't go there in the condition it came home - we literally threw it away. I called to relay my disappointment. The manager was fine and understanding. They did decide to offer a portion of the stay and comp it. However, I have yet to see the credit. It's been over a month now. Again, trying to track it down and have left 3 messages now. This will be the last I do business theres.
Had a great experience with the staff. My dog is older and is quite anxious, but the staff was very accommodating to my old pup during his stay. I recommend this place to anyone who's nervous about leaving their fur baby for an extended time and want a peace in mind.
Walked in unannounced and they showed us around. What a great doggie day care and the boarding room is adorable. Dogs have stayed now a couple three times. Always happy to go in and happy to come out!
Olive Branch is my vet and I leave my dog at the Play N Stay and have never had a bad experience (knock on wood!). I have always found the staff friendly, caring and they listen to my concerns and needs! Our dog has stayed at the Play N Stay 2 times, so far, and has done well. When we pick him up we get a "progress report" which I think is great and cute! I've called to check up on him and staff has always been friendly with the reports! It's a clean place, lots of space to run around and socialize outside and his vet is RIGHT next door in case of any emergency. I recommend them to anyone!
When I got my dog he had zero social skills he was a 4 month old Pomeranian that was so hyper and a little crazy. We began dropping little Sunny off 6 days a week for the next 2 years. He loved it so much and loved all his fur friends. Great people, great grooming and the Vets office is on the same property. Great place
This place is so awesome. I bring my dog here for 3-4 day long stays when my husband and I go out of town and he is such a happy boy while he’s there. I love that I am able to check on him through all of the cameras, and the staff are so friendly and very responsive. They never make me feel like a crazy overprotective dog mom (even though I am) and they always give Ace the extra amenities that I add on for him, so it’s nice to know that he is really getting the snuggles and one-on-one time when I pay for it! Also this facility doesn’t use the harsh chemicals for cleaning that other boarding places do. I took Ace to another place and he got a rash from the harsh cleaning chemicals, by happy dog uses a diluted bleach mixture that’s safe for the dogs as soon as it dries and my little guy has never had a bad experience with them. Definitely bring your dogs here!!
My pup Finn has been going to Happy Dog for doggy daycare since they opened and he LOVES it! He is always so eager to get inside and play with his friends (dogs and humans alike)! He plays hard and is always exhausted when I pick him up. Happy Dog has many perks, such as live video footage of the play areas and daily report cards with photos and details about your pup's day (to name a few). It is clear that the staff truly cares about the wellbeing and safety of each animal. There is no place like Happy Dog Resort and I highly recommend!!
My dog Huncho loves it! His really enjoys the pool, that’s his favorite thing to do there!
We took Hugo to Happy Dog Resort for a year while living downtown. He received the best loving care we could hope for! He would cry with anticipation starting a few blocks away and couldn’t get out of the car and in with his friends soon enough! We had to move out of state and were sad to have to leave Happy Dog and all the loving staff!
My dog stayed for about a week and an absolutle blast. Clean facility, perfect staff that genuienly loves dogs, and lots of play mates.
The camera at their business placed at the playpen was a big plus. Not having been boarded before and having not a lot of exposure to other dogs, It was very reassuring to see our dog with other dogs- adjusting so well. Overall, we were so happy that we could just relax, not worry, and they would take care of his needs (including meds) and everything. That piece of mind came at a very reasonable price.
They are excellent, first they took grand pup in (a hurricane escapee hunkering here till its safe; Grand pup used to go to another place here when we lived here. When I tried them he wasn’t warmly welcomed. Therefore, I gave these new folks a try - (Happy Dog Resort)?and we highly recommend them!! Accommodating and they use ‘ideal’ dog handling procedures. The place is state of the art, too! Try it out - our goodest boy, Goose was treated like a king and made several new fur friend’s. ❤️🐕 ps they let you see them while you are away and they play.
My pups, Gemma & Jonas have been going since they opened & love it so much. They are so eager to get inside & play with their friends, both dogs & people. Jonas is a bit timid around new people & esp men but they have been so great working with him & I've even seen Jonas follow some of his fave handlers around & they've been men! They've stayed before for both long & short stay boarding & never had any problems. I love the report cards & the ability to watch live videos while they're there. The handlers at Happy Dog Resort are awesome & I know they're always going to have a fantastic time & come home exhausted.
I can’t say enough great things about Happy Dog Resort! In Pensacola. I have a very active GoldenDoodle who loves going to play with everyone there. I love the report card and pics keeping me updated on her. A day or long term, trust them with your fur baby♥️
The owner truly cares about each and every dog. I love the thought behind Happy Dog and their mission to also help foster and find homes for our furry friends. Truly a beautiful establishment for doggy daycare and boarding!
Sharon is an amazing pet sitter. She took care of are two indoor/outdoor cats for 10 days & went above and beyond. She is very accommodating to our request and sent us daily updates of how our kitty's were doing. When our cat didn't show up one night to go inside, Sharon spent extra time searching & went out of her way to make sure our kitty was in safe. She definitely cares for animals & makes going out of town not so hard. Highly highly recommended!
Sharon has really been a godsend to us. We moved to Pensacola without knowing anyone, we've had to leave town a couple of times on short notice, and she has been invaluable toward our peace of mind for our furry little friend when we can't be there. She sends pictures and updates, and the cat really likes her! Best pet sitter we've ever had.
Sharon provided excellent service. She was very flexible and accommodating to our schedule, making sure we were completely satisfied. She cared for our four cats over a two week period and was able to actually make contact with them, something no one else has ever accomplished (they're very shy). We especially appreciated the written reports she provided for each day she visited. We highly recommend Sharon to anyone needing pet sitting services. Jim and Cindy Eiland.
She goes above and beyond. Have only had to use her once, but my friend who I exchanged cat care with when either of us travel has moved away, so I look forward to having Sharon take care of Elizabeth again. She actually went out in that horrible ice storm a few years ago and aside from taking care of my cats needs she went out of her way to make sure my pipes didn’t freeze. (Without me knowing how bad conditions were) she is a gem. So glad to know she’s there for me. When someone risks their own personal safety to take care of my little one, well, that tells me everything I need to know. This is a good human.
I absolutely adore All Things Furry! After the first initial visit with Sharon I felt completely comfortable leaving my children aka pups in her care for the 5 days while I was away. I loved the little daily notes left for each day and a little bag of treats. I will be using her again for sure!!!!
We can't say enough good things about Sharon. She takes such good care of Rogue while we're away.
This is SPAM and should be deleted by Google. I have not had a client with the last name of Crapps.
I was freaking out leaving my pup for over 2 weeks & being out of the country! We wanted our newly adopted dog to stay at home in a familiar environment since my daughter was home … but she is super busy and I was afraid my dog would overpower her on walks. Fetch Fido to the rescue! I can’t thank them enough for helping to take care of our sheepdog for over 2 weeks while we were gone! Every single day I received at least 10 pictures of the different activities they did with detailed comments and an overall daily report card. We even got an exercise map of where they walked and I could tell which fire hydrants & bushes he liked best 🤣 The daily reports about how he was doing were so endearing & made me happy …. totally gave us piece of mind that our pup was doing just fine without us! Do not hesitate to trust Fetch Fido! They are pawsome 🐾
I would leave 10 stars if I could. Fetch Fido is hands down the most professional and caring pet sitters ever! From the website to the meet-and-greet, the process was so streamlined. This was the first time we have ever left our little girls with anyone. The Fetch Fido team went above and beyond making sure that our pups were well taken care of. Our Chihuahua's can be a little bit of a handful. One is blind and very distrusting of strangers, however the sitters never stopped trying to get her to warm up to them. They must have succeeded as they were able to get some pretty darn cute photos. They always arrived on time, stayed the full appointment timeframe, and gave lots of love and treats. We loved getting the updates and photos after each visit. Upon arriving home our girls were happy and didn't even seem to miss us-a testament to just how great Fetch Fido did.
Dalton and Chris did the most amazing job caring for our 2 dogs! Their photos and daily reports put huge smiles on our faces, knowing how much fun the dogs were having. I highly recommend them!
⭐⭐⭐⭐⭐ 5-Star Review for Fetch Fido - The Best Dog Walking Service! ⭐⭐⭐⭐⭐ As a military spouse, finding reliable and trustworthy services last minute is crucial, especially when it comes to caring for our beloved Django! From the moment I contacted Fetch Fido, I knew I was in good hands. Their customer service is exceptional! Their dedication to providing top-notch care and service is unparalleled. First and foremost, I want to commend the dog walkers at Fetch Fido. Chris and Mo are absolutely fantastic! It's evident that they genuinely care for each and every dog they walk. They treat them with love, respect, and kindness, making sure they receive the exercise, attention, and socialization they need to stay happy and healthy. Fetch Fido goes above and beyond when it comes to communication. I love the Fetch Fido's app because it makes it easy to keep track of the visit, where they walked, and it allows me to see pictures from their visit! Its super easy to use and schedule walks through and set up payment! Another aspect that sets Fetch Fido apart is their flexibility and reliability. As a military spouse, our schedule can often change at a moment's notice. Fetch Fido has always been accommodating and understanding, making it effortless to reschedule walks when needed. Their dependability is outstanding, ensuring that my pup receives the care he deserves, rain or shine. Lastly, the safety measures implemented by Fetch Fido are exemplary. They take every precaution to keep the dogs under their care safe and secure. Whether it's using a thermometer to check the temperature of the hot pavement, using sturdy leashes and no prong collars, and keeping a first aid kit on them at all times they prioritize the well-being of our fur babies! In conclusion, I wholeheartedly recommend Fetch Fido to all! Thank you, Fetch Fido team, for your dedication and passion for what you do. Your service is invaluable, and I am grateful to have found such an outstanding dog walking business.
Absolutely wonderful!!! I have the unique perspective of working with them for both business and personal. We have worked with Fetch Fido numerous times with their wedding dog services and they have been great. They're always prompt, reliable [super important from a planning perspective], and they're so wonderful with the dogs under their care. So much so that we only use them for our own dogs. Having 6 animals, we are very particular with who does in-home care with our babies and they have been so fantastic for both walks and vacation care. They really take all of our requests seriously and imitate their normal routine as closely as possible to give them comfort, which in turn gives us comfort when we are away. If you're looking for either wedding day care or vacation care, Chris and his team are incredibly kind, patient [with pet moms like me!] and treat your animals like their own. Everything a pet parent can ask for!!!
Chris and coworkers were absolutely amazing, we could not of had this wedding without them. They picked up our Great Danes from the house, and took great care of them before during and after. They are so friendly and were even willing to cater their outfits to our desire. We highly recommend them, it took so much stress off of us!
Chris and his team not only managed to get my great danes down the aisle at my wedding, but they posed for pictures. They made it easy for Chewy and Luna to be a part of the wedding festivities. I recommend them to anyone!!!
Chris and his team are extraordinarily carrying folks. I am completely comfortable heading out of town knowing my 80 pound baby is gonna get all the love, attention and time he needs. Highly recommend these folks.
I’ve been going to PPR for years now. They take good care of our dogs and the staff is really nice. It’s also great that they’re connected to the nearby vet clinic. We get vet services like shots and tests while they’re boarded which is very helpful for our busy schedules.
The entire staff here and at EastHill Animal hospital are amazing. My King Charles Cavalier runs to them in joy every time he visits. Thanks for all you do for PJ!!
Luna had a great time during her boarding. They are very busy facility and I would call right away when you need boarding. They always got back to my voicemails.They even sent me pictures when they don't advertise it which was super nice since I was worried about my baby. They don't offer afternoon pick up times on the week ends because the receptionist aren't up front but in the back helping the kennel staff. The receptionist even did Luna bath and she came back smelling very nice. So she was able to let me know how she did in the bath. I appreciate the staff working hard .
My puppies spent the night as guests of the Pensacola Pet Resort for the first time this weekend and we were very happy with the care of my angels and the interaction offered by the staff. We have a very intelligent Labrador who made it a point to turn back around and say good-bye, and give a kiss to one of the members of the Pet Resort Family. Our lab Mickey is 10 years old and very spoiled; for him to enjoy a place is very reassuring to us. (Both of our boys Love the pool that is available)Our second sweet angel is a 5 year old Belgian Malinois (Tigger) with the energy level of 3 or 4 normal dogs and about an eighteenth of the attention span! We are very excited about the possibility of finding a new 'Home away from Home' for our two K9s, as we like to travel often (and for extended holidays). Knowing that there is a safe and comfortable place for our angels to stay, with an attentive staff, will make our holiday more relaxing and enjoyable.
I recently boarded my 2 dogs the weekend of May 9th-13th. When researching for a place to have my dogs stay, Pensacola Pet Resort was top on my list. They had me fax over our dogs vaccination records and stated my 2 dogs would need a Fecal and in order to stay at the resort. Our total was around $570 which to my husband and I was very reasonable being it was last minute for booking the stay. The resort promised us we would receive updates that Included texts and pictures throughout the weekend which we never received. It took me on my vacation to constantly call throughout each day, demanding updates on the dog. Come the 13th for pickup day. My husband and I realized that our younger dog had this cough that wouldn’t go away. I am very disappointed to find that our dog has a case of Kennel Cough which was never stated or notified during the weekend. In addition, my older dog has a cut on his face which was there prior to dropping them off. I’m not sure how are dogs were treated during their stay. I wouldn’t recommend boarding your doggies at this place as they’re irresponsible in communication and care of dogs under their custody.
Our boys(great Dane and Rottweiler) LOVE THIS PLACE. Anytime we bring them,they run from the car to the door. They live their people and pet friends at Pensacola et resort!
great facility! felt so good to know my dog was in good hands, they even let you tour the entire facility before booking, which i think is awesome. will definitely be coming back and recommending to friends. got so many cute photos throughout her stay which made me feel even better cause lord knows i can’t stand being anywhere without my dog. they even let her bring a toy home with her from her stay! how sweet!! it’s a great feeling when you pick up your pet and see how happy they are around the staff
I normally do not care for leaving reviews, however, I am enraged with how they run their business. I called to ask questions to see how they run their business on a daily basis. They painted the perfect picture by stating to me that they have the dogs play outside in their pool area, take on walks, provide veterinary care if necessary, provide updates... etc. I was very convinced with everything they told me. They sent me a 'Welcome' card - which I thought it was super sweet and welcoming . However, none of what they told me was accurate. The first da I dropped off my dogs it was impossible to get a hold of them, but when I finally did, I asked how were they and how have they been with the other dogs. Savannah (who answered) explained to me that they have been great, but they don't play with other dogs when outside. Which was suspicious, but I thought it would be okay for the first day so they can get accustom to the situation. Then I had asked if they can send photos and videos of how they are doing. Savanah answered to me that they will email them to me. Everything was fine, I was a bit at ease. Second day, It was impossible to get a hold of them. No pictures or videos. In the afternoon after I called three times already, someone had answered. I asked again how my dogs were doing and they said that my pup had started to get a little more anxious. Which I could understand, it was his first night alone without me. I asked that how have they been playing with other dogs outside, the lady explained to me that they do not take the dogs outside all at once, they normally just take the dogs one at at a time from the kennels (big red flag for me). I asked for pictures and videos, they told me that their social media personnel will be in tomorrow and then they will email me whatever pictures/ videos they took (red flag). Third day, my dogs were picked up out of their five day stay. I did not receive any pictures or videos until the afternoon, and it was literally just one photo. My pup was going crazy and getting more skirmished based on the information they gave and I clearly understood that he was not enjoying his stay. So my dogs were picked up.
We recently moved back to the area and selected Pensacola Pet Resort to care for our 8-year old yellow labrador retriever while traveling out of town. Our dog stayed for 4 nights and was obviously well taken care of when we picked him up! He smelled so good from his bath, was up to date on his immunizations, and their vet even prescribed him some meds for a minor intestinal issue. Whenever we called for an update on how he was doing the tech was extremely kind, professional, and let us know exactly how he was doing - he was obsessed with the pool and enjoyed some fun playtime with the other pups during his stay! Everyone we talked to and met was so friendly and gave thorough responses to any questions we had. Pensacola Pet Resort was fantastic to work with and my husband and I highly recommend them for boarding needs.
Used to board our dog a couple of times. Wasn't told there were any issues the first time. The second time we dropped our dog off, they told us that she didn't get to play with other dogs because "the girls didn't know how to handle dogs who rough housed." Which mind you, our dog hasn't ever been aggressive to any animal The kicker was when we got home we noticed her Kong water bowl wasn't in her bag. We kept getting the run around that nobody could find it and that we didn't bring it in (which we know isn't true because we always pack her water bowl). Based on them not being able to find it, I'm assuming an associate stole it because it was at their facility. I asked if they'd compensate due to them losing it/being stolen. They said no. Called to try and speak with the owner on a possible solution but never heard back. Pretty unhappy with our experience.
We have boarded our dog there multiple times and he has been well taken care of every time. The staff is friendly and caring. They provide food and treats if none are sent with your pet. I usually send a blanket as my dog likes to burrow under it. Any bedding sent is laundered and fresh smelling when you pick up your pup. I would definitely recommend them!
I use this place for my American Bulldog often. He loves staying there and the people always spend time loving on him. It makes me happy when I hear this because normally he’s nervous around people but he always warms up so quickly to them and they always tell me about how good he’s been and that they all just love giving him lovings. Highly recommended
Horrible place. I got the presidential suite for my chiweenie. He's a little scared to new people I informed them of this. Got the room for 3 days and he was only taken out once. Then I go to pick him up and he smells horrible laying in a soaking wet blanket, the staff informed me had a accident. A accident they obviously didn't clean up or bath him!!!! Never will go back to this place! He was so scared shaking. I called repeatedly to check on him and they said everything is fine.
Three took such good care of my sweet doggies, Roscoe and Bailey. Roscoe is an older one and they were patient with all my questions as we never hoard him. Bailey is a frequent flyer and she seems to really enjoy her stay(: Everyone is very professional and kind.
I was very reluctant on boarding my two Golden Retrievers because they've always traveled with us and have never been boarded but Spanish Trail made me feel at ease. We arrived during their faculty meeting and they still opened the door for us (something they definitely didn't have to do). The staff was very friendly and patient with our pups....and our pups weren't exactly willing to cooperate. We started in the Junior Suite and moved to the Luxury Suite the following day. When we picked them up, they were happy and the staff gave us all of our blankets, food & toys we brought them. Our pups smelled great and it looked as though they were recently brushed. One thing to keep in mind, when you pick them up on a Sunday, make sure to press the buzzer rather than knock. They told us this but we forgot. 🤦 Very pleased with this place and their staff. THANK YOU for everything Spanish Trail!
I boarded my dog here while my family and I vacationed in Pensacola beach for a week. I got the web cam room halfway thru the week because I have never been away from my dog for an extended period of time because he has horrible separation anxiety. They only took him out 5 minutes in the morning and 5 minutes in the evening (i literally kept the web cam up 24/7 and if i didn’t my dad did). They told me the only way he would get more time outside is if i paid for it. I already paid $384 JUST for the boarding all together! We will not be back here to board him ever again. It is overpriced just for my dog to sit in a room all day with no attention!
Not A Home Away From Home and Certainly Not The Best Days Ever! After an unexpected death in the family, I was required to go to Tampa, FL for a few days. I hired A Home Away From Home to care for my very sweet 10lb poodle (Presidential Suite). Prior to his stay a lengthy questionnaire was completed regarding his daily routine (feeding times/medicine/age/sleep pattern etc), camera access was also granted for monitoring. Day 1, after relaxing for a couple hours, I observed my dog begging to use the bathroom (barking/wagging his tail/clawing at the window/turning around in circles/scratching & clawing at the door). I immediately phoned the office, and he was quickly let out (for 10-15 mins); and then returned where he remained for the remainder of the day. Day 2 (Sat) same thing. My dog awakes for the day, and remains calm until he sees or hears someone around 730a-745a. And again, he's begging to go outside to the bathroom (I'm crying my eyes out). He begged about 45 mins before being let out (830a); and then quickly returned. He remained in his suite until 530p, where he is then let out for a few minutes, and returned for the remainder of the day & night. Day 3, pick-up day same thing. I watched my dog beg for about 45 minutes to 1hr to go outside, as I drove to their facility. Upon arrival, I peak into my dog's suite, and find him still begging to go to the bathroom outside while other smaller and larger dogs enjoyed the sunshine. *No Accountability *No systematic adherence to pet care policies and procedures Spoke with Dr. Liz (8a Mon), and the first thing out of her mouth was "I should consider a home pet sitter", and as I told her my entire family was in Tampa due to death (if not, he would of never been there). She also agreed with my recommendation that there needs to be more accountability and adherence to the pet care needs as provided in the lengthy questionnaire prior to check-in. *Not once did I witness him eat on time. *I'm sure if he got his medicine on time. *Nor did not get a progress/check-out report (cause they don't know).
What you do is appreciated, but please get your sign fixed. It’s making the whole neighborhood bright at night, and irs very blinding and distracting for traffic.
Best place . An It feel very reassuring that hes there because they are very attentive to your animals. They even have a web cam so you can view your pet 24/7
Very nice facility. My dogs are very important to me; like my own children. This is the best facility in Escambia County... hands down.
Great home away from home for MoJo. Every camp counselor who I've had interactions with has been professional, courteous, respectful, and engaging. I like that there are cameras in the playrooms, and I can peek in to see how my dog is communicating with other dogs and the counselors' interactions with the animals. They have been a good addition to helping socialize my puppy.
My pup loves Camp Bow Wow! She always looks forward to going and gets very excited when she sees the building. I love that I can watch her on the camera throughout the day and I know she’s being taken care of.
We love Camp Bow Wow Pensacola! During the interview process, they gradually introduce your dog to the staff as well as the other dogs at the camp to make sure they play well with others. The staff is always friendly and really seem to love dogs. They monitor the dogs the entire time they are in the play yards. My favorite thing is the cameras. I am able to see how Rupert is doing at any time by logging into the app! The grooming services are exceptional! I love that I am able to leave a member of the family in the hands of people I can trust.
It's pretty easy to get a booking and the kids all seem to enjoy being with the dogs. They're good about making sure that the dogs are dog friendly before adding them to the "pile" so to speak. My dog has black nails which are more difficult to trim, but they do a great job with them!
Camp Bow Wow is amazing! It’s clean and all the staff love their job and it shows. As soon as I walked in I got greeted and they did a good job explaining everything to me. You can tell all the staff are animal lovers and I felt very comfortable leaving my dog in their care!
We've had our pit bill mix at this place multiple times with no incident. Last weekend, Jethro spent the night at this place. A few hours later, we received a call that Jethro was involved in 3 different incidents with different dogs. Eventually, they told us they had to pen Jethro due to his violent behavior. We picked him up the next morning and spent the following week inquiring about the incidents to see what happened. It took over a week to get a call back. We finally get to talk to the owner and she only provides one video of Jethro and another dog. Both dogs were waiving their tails as if they were being more playful for 2 bigger dogs. When asked about the other incidents, the OWNER said she didn't have access to the other videos and didn't provide them. Dishonest and unprofessional!
Buddy attended Camp Bow Wow while on vacation and had a great time. They might have smaller yards than other camps but he had a good time and enjoyed checking on him when I could (service issues when at the air show).
I’ve been taking my Pitbull mix here for a year and a half. I always get great reviews about how good and sweet he is. This dog has NEVER been aggressive I recently took him here for an overnight stay and I was called that evening and told he had attacked 3 dogs on 3 occasions and was penned and wrote up for it. For over a week I requested to see the video and got no contact. Finally a week later one of the owners contacted me and said I could come in and view the footage. I went in and was provided with footage that included about a 3 second interaction with my dog and ONE other dog where they were both wagging their tails and biting at each other’s faces like big dogs do. No injuries and when they were sprayed they parted and that was it. There was no way to tell in the video who the initiator was…I watched it 4 times. My dog was continually blamed as the initiator and when I asked to see the footage of the 3 incidents with 3 dogs multiple times I was told it most likely existed but she didn’t have access to it. I will never take my dog back and would leave zero stars if it were possible.
Love this place! I dropped off my dog for his first interview and I knew he would be safe and loved while he was there! The staff are so friendly and the facility is very clean and cozy!
My 3 star review has more to do with what kind of facility this is (and it’s handlers) than my dogs’ treatment - which was fine with one exception. See below. If you’re looking for a place to exercise (wear out) your dogs with indoor continuous walking in circles for hours with little unstructured socialization or outside play, this is the place for you. If you have a big dog who likes to rough house and there are no other comparable sized dogs present, this is not the place for you. If your dogs are tired due to early morning run and just need a quiet place to crash (for day care), this is not the place for you. I also recommend handlers be trained or made aware of when a dog is extremely thirsty. While I have no concrete evidence of this, I think my big dog was denied admission because he’s an American Bully. From the online reviews re injured dogs, I think the philosophy here is to not admit Bullies or dogs that “appear” intimidating. If you have one, this may not be the place for you.