Pet Sitting in Elm Hall

Dawn and Greg were the perfect sitters from the start. We had a great FaceTime with them since they were coming from a different time zone, which immediately put us at ease! We ran into a bit of an issue night one (our fault) and they were flexible, adaptable and SO gracious! Dawn was great about communicating with us, sending pictures and keeping us apprised of how our kitties were doing. We would gladly have Dawn and Greg again.

This was my first experience with zeewoi and I am sold! Andrea excelled at communicating. We met prior to her sit so we could review the house, the pet and everything involved. She kept in touch with me every day I was gone with photos and texts. She even taught my guy to retrieve, something I was never able to accomplish! On my return my boy was clearly well taken care of, as was my house. I would love to have her stay with us again.

Not all dog lovers can care for the large breed dogs. You can't just pick them up to fix a problem. And they tend to drool. Betsy was just marvelous with Byron. He likes to get out to walk or ride around in the car. He is a nosy thing. Betsy was able to find his best self. She sent lots of pictures. The house looked the same as we left it. I could not ask for more. We appreciated all she did to allow us to take a vacation without worry.

Skip was great! Very available for communication, sent a couple of kind updates with cute pics of my cat, left the place very tidy, even made up the bed. An all-around happy experience and I'd be delighted to have him back if he wanted!

Christina was great! She is a great communicator and kept us updated on Copper and our house. She went above and beyond when our fridge pipe burst too and made sure the water was turned off, and had towels and buckets around the house until we could get home to take care of it. Would highly recommend her for your pet sitting and housesitting needs!

Stacy and Chris were the best house/dog sitters we could have hoped for. When we first met via video chat Stacy was very thorough in asking questions and it was clear she really prioritized the health and safety of our dogs. She immediately put me at ease for my first experience using this platform. While we were away, Stacy and Chris were wonderful with our dogs and taking care of our house, as well as very accommodating of our travel plans when it came to arrival and departure times. They made friends with our dogs right away (including the skittish one who usually takes a few days) and were great about walking them and letting them out at regular intervals. The dogs didn't even have any indoor accidents, which doesn't always happen even when we are home. Stacy also sent us pictures and updates about the dogs each day we were gone. It was the perfect amount of contact to let us know that our dogs and house were well taken care of. We knew we didn't have to worry about anything while we were away. In terms of the house, they were more than willing to help with maintenance, like bringing in packages, taking out the trash, and even sending me a picture of a recipe I forgot to bring with me. Our trip was so much more relaxing knowing that Stacy and Chris were taking such good care of things. When we returned home our house was spotless and the dogs seemed very happy. The only problem is that I think the dogs might miss them! I would absolutely recommend Stacy & Chris as sitters. We've had many different experiences with sitters in the past and this has been one of the best. Stacy and Chris proved themselves to be extremely reliable and trustworthy, as well as people who really care for and treat animals right.

Kristine was great....kind, considerate and great attitude. The cats readily took to her. The house was left in good order. Kept us informed both before the sit and during. Would definitely have her back.

From a pet sitting aspect we were not unsatisfied with Sara. Our dogs seemed happy and our chickens were also tended to well. However, from a house sit I will say we were disappointed with a few things. There was a bad storm the day before we left and we requested some photos of the damage to our property that was done. I asked multiple times and never received what I asked for after saying she would send it. We also agreed to daily updates in form of text or pictures of the animals and I did go the first couple days without reliable communication which didn’t sit well with me. As for the state of the house upon return, while it was mostly clean, one of our curtain rods was ripped from the wall. I wouldn’t have been upset had we just been notified of the repair that needed to be done but she never even told us that she broke anything in the house it was just left. She also very clearly rummaged through our drawers and took brand new unopened toiletries from areas that we did not specify she could use and she never reached out asking if it would be ok to take.

I have been unsure what rating to give Kristiane. There were a few things I was upset about, but while considering her other reviews, it seems to be an anomaly. She mostly apologized and took responsibility for things she did wrong. She provided good pet care and seemed to enjoy her stay here. I couldn't quite tell if the missteps were her normal character, or if it was because she was going through a hectic period in life. TLDR: She disappointed me at the beginning of the trip, but her pet care was good. She scared me that she gave the pill to the wrong cat. I returned to a dirty home, including literal broken glass, but she went above and beyond in other areas. I'll start by saying we had a pleasant video call and were in fairly constant communication for about a week before my trip. She contacted me probably every day, asking for various details, usually with long voice memos. She appeared to be a good & thorough communicator. I had shifted my departure to the night before instead of the morning of and had explained that my cats would be ok alone overnight, but my cat Willow gets a pill every morning and I would love for her to get her pill ASAP. Kristiane had said she could get there around noon the morning of, which I was fine with. I had said that noon would be pushing it pill-wise, but as long as it isn't much later, that is ok. Because I received constant communication with her leading up to the start of the trip, I was shocked when I didn't hear from her at all the day the sit began, even a "on my way" text. I tried texting and calling her to no avail. I was getting worried that something had happened and I had no way of finding out. At this point, I started to panic a bit because my cat needs her medication. I contacted zeewoi support asking for help. I heard from Kristiane around 2pm. She had chalked it up to having a very busy/hectic morning and said she still had about 2 hours left on her drive (so, 4 hours later than she originally said). I ended up getting a Rover sitter to check in on my cats, feed them, and pill Willow ASAP, which Kristiane offered to reimburse me for. I was thankful she reimbursed me but was confused about how there was so much miscommunication when I thought I had clear expectations. I try to be clear with my expectations of my sitters while still being flexible for normal life mishaps. I would have been less upset if she had notified me of her real ETA when she left (it was about a 4-hour drive) instead of leaving me in the dark. It was not responsible or reliable. Once she arrives, my anxiety is lessened. Things seem to be going well. The next morning, however, she tells me she gave Cherry a pill. Cherry does not get a pill, only Willow does. I have this explicitly stated in multiple places, including my printed-out instructions and the pill bottle itself. Turns out, she got the cats' names wrong. She pilled the correct cat, somehow. Kristiane is an overcommunicator. She sent me several voice memos every morning, sometimes totaling about 10 minutes long. While I appreciate daily updates and don't mind chatting here and there, I am on vacation, and it became annoying to have to leave my friends to listen to the memos. A balance needs to be found. I returned to a dirty home. I spent the first 2 hours after arriving deep-cleaning everything. She broke a glass while she was here (which I ultimately don't care about materialistically) and did not clean it up well. I found about 10 large chunks of glass within reach of my cats. I found out about this mess because my cat was literally playing with a chunk of glass. Every surface Kristiane touched was dirty, smudged, or sticky. There were so many drips and spills and stains, that I was confused about how she managed to make such a mess. However, the litter was done perfectly. All the dishes were washed. Trash was taken out. She did ALL my laundry, including the bedspread (which I don't ask sitters to do). She left me small gifts of tea, chocolate, and ice cream. All of this is to say that it seems her heart is in the right place, but she may need some help with following through. I am wondering if her past 5 star reviews were because she used to sit with her former partner. Maybe that person was the "cleaner" of the two. She was solo this time, apart from a friend visiting and staying with her for one night. I hope my thorough review is good feedback for Kristiane so she can become a better sitter. I feel bad about leaving a complaining review, but I know it is important to have honesty in these reviews so we can all learn for the future.

Lindsey was great! She left the house clean and organized and no concerns with that. My dog loved her and it went so well he didn’t have any behavior problems when I got back. Would definitely recommend and have her come back in the future.