Pet Sitting in Fort Ward Heights

I started bringing my 5 year old French Bulldog here a few months ago. I needed a new boarding place near me and found Playful Pack. I have been so pleased with this Playful Pack in Alexandria. My dog LOVES loves it. I have to lift him up and carry him out sometimes to leave, because he doesn't want to go home. He has done both boarding and daycare and both have been positive experiences. What spoke to me the most was how quickly the employees remembered his name and how quickly they were able to pick up on his personality. It is reassuring to see how excited he gets seeing the front desk people. Lastly, the report cards, pictures, and access to their live webcam is great and really enables my dog mom status. I have been very grateful to have found a place that treats my dog as their own, and that he's getting that doggie play time in each week.

We love Playful Pack Alexandria! Our pup was initially very shy towards other dogs, but once we started to take her once a week to Playful Pack she has come out of her shell. The concept of the 'pack' really helped her interact better with other dogs. We really like the new facility, the staff is really amazing and knows her by name. It feels great when picking her up and they know exactly what dog and share how she did during the day. It's nice to know that we can trust Playful Pack Alexandria to take care of our pup when we are at work or out of town with day care or boarding.

My Boston Terrier Walter has been coming here since the Alexandria location opened. He gets so incredibly excited when we pull up and park. He bounds in, happily greeting the staff and eagerly goes through the door when opened. He clearly loves the long-time staff members that he's gotten to know well. He mainly goes for daycare, but has also boarded and had positive experiences. It makes me feel so comfortable leaving him there being able to check in via webcam and through his end-of-day report cards. They do split the dogs into two groups - big pack and little pack. This is mostly by size as it sounds, though some of the larger, chiller dogs are also on the 'little' side. They also do a special daily activity during the week which jazzes up their experience. These include things like disco party, story time, pool pawty and more. My peace of mind and his sleepy self at the end of the day is well worth what I pay to send him there - and you can get slight discounts by buying packages instead of individual days. I've included a few of his report card pictures as well in this review. I would highly recommend the Alexandria Playful Pack location.

My sweet Millie has the best time at daycare whenever we drop her off at Playful Pack Alexandria. Her excitement is through the roof as soon as we walk in the building, and the staff is so sweet and attentive with her. I’ve had the worst experiences at other doggy daycare facilities in the area, so I was a little apprehensive when I first brought Millie in for an evaluation. The staff was so understanding and patient with me which really put me at ease. I also really like that I can use their cameras throughout the day to check on Millie. In my opinion, the best thing about Playful Pack is that the staff really engages and interacts with the dogs. For the most part, they also step in and issue corrections or disrupt negative behavior as they see it. My only recommendations (and it applies to all doggy daycare facilities) would be to have at least two people per room when you have a lot of dogs just to make sure they are being watched really closely. I would definitely recommend Playful Pack to others!

Playful Pack is awesome! We started taking our pup here last month and he’s had a blast every time that he’s been. The pricing is very reasonable and we love that there’s video cameras in the play rooms so that you can see what your dog is up to while you’re away. My only gripe is that the cameras are off before 9AM and after 5PM since I usually take my dog there at 6:30 in the morning and pick him up right before they close at 7:30 PM. With that said, I do know that he’s always in good hands and they do offer food and bath services for those who need them! This place is perfect if you have things to do and want your dog to be well taken care of while you do it. There’s nothing better than picking up my smiling boy and seeing him sleep soundly on the way home from a long and fruitful day of play. Will hopefully take our fuzzy friend here very often going forward.

We've been bringing both of our dogs to the Alexandria location since they opened and LOVE this location. We've tried a number of different daycares over the years, and have had overall positive experiences with each of them, but Playful Pack has been the best by far. 1. They have cameras and they show a great view of the play area 2. They have special activities every day 3. They have an outdoor area where the dogs can enjoy the activity or otherwise spend time in multiple areas 4. They have normal daycare hours on the weekends!! 5. They interact with the dogs more than I've seen at any other daycare (typically I've seen the person walking around, but little positive interaction with the dogs themselves - our dogs are usually too shy to play with the other dogs, so encouraging interactions with the attendant is always appreciated) 6. The play area itself looks very clean, and has a bunch of swings, steps, etc. for different dogs to interact with 7. They have the option for overnight boarding in the actual playroom versus in crates 8. Their prices are entirely fair and seem on par with the other daycares we've worked with 9. They post pictures and a report card after each visit (examples shown) This is the first daycare th9.at we've had where our dogs actually walk freely inside rather than pulling to leave with us when we drop them off. As far as I'm concerned that's all the positive reinforcement I needed.

My two fur babies love it at playful pack. The daily report cards and the ability to check in on the webcam make me feel like I am there with them and less guilty. The play activities are great and the photos are always a nice touch.

We were extremely apprehensive to take our dog to daycare, and each place we researched just left us unsettled. Then we found Playful Pack! We have been taking our pup here for few months and it has been the most wonderful experience. You can tell that each staff member ADORES the pups and treats them as their own. Not only do we love it, our pup does too! As soon as she is out of the car she is charging towards that door, crying with excitement at the staff that greets her. I love that we can check on her via the webcam throughout the day, and the fun daily activities they have for the dogs are adorable. They give a daily report card after pick-up to let you know how your pup did, all with photos of them enjoying their day. If I could give more than 5 stars I would!!!!

Really happy with Playful Pack ALX. My girl gets so excited when we pull in. The activities that they have each day are really cute and I love getting the report card and pictures. The camera is also nice to be able to check in and see how the dogs are doing. I’ve also done boarding a few times and the experience has been good.

My dog had a terrible experience here during his boarding this past summer! He came home with all of these marks around his neck that the staff was unable to explain. Then upon pickup, the employee upfront was flustered with multiple pickups at the same time and rushed through giving my dog a bath. He came out wet with his fur matted in several places and he’s a Labradoodle with straight hair so I never even have to brush him to keep his hair detangled, but you do have to make sure to wash all of the soap off so he doesn’t get matted. His fur wasn’t even that long at the time, but some fur had to be cut away. After consulting with the Vet about the marks, she believed that the facility possibly used a choke collar around my dog with prongs to have made those marks. I talked to the newer manager at the time, who assured me that they were going to be making a lot of changes to include the guy that can be heard yelling at the dogs while you’re in the waiting room. I believe that she made some strong changes and I saw one review saying someone abusive at the location was fired, but I never felt comfortable taking Harvey back. I was reminded to make this review this week, because someone accidentally sent me a report card for my dog, who has not been there since the summer and I requested for his file to be deleted. I think cameras overnight would help for other customers as well.

Theresa took care of everything while we were on vacation. I love the well written and hilarious updates each day complete with pictures to show the kids while we were away from our cat. She provides a wonderful and personalized service and …

Theresa, of Pets are Family Pet Sitting, and her staff member, Jennifer, provided exceptional service for our 1 year old cat. It was our first time being away from our feral kitty, since she was found abandoned and alone at 5 weeks. From …

We couldn't be happier with Theresa and Pets Are Family. They send a detailed report of each visit with pictures and a writeup. Our dogs love Theresa and we're excited we found such a reliable and trustworthy walking service.

I wholeheartedly recommend pets are family and Theresa! Theresa has been so fantastic with our elderly cat and our crazy flexible schedule. We have used her for over a year now, and she has always been super professional, kind, and …

We had a family reunion for a week of which we couldn’t bring our dog. I was panicking as I didn’t know what to do. I was online looking at various reviews and came across Pets Are Family pet sitting services. Theresa was wonderful …

Pets Are Family Pet Setting is outstanding. Their name reflects a 100% their love and commitment to our furry babies. Theresa and her team are professional, caring and offer regular and detailed updates of each visit. Plus, they are …

Pets Are Family Pet Sitting Services is incredible! From the first moment I talked to Teresa, her passion and positive energy was contagious through the phone. She has stellar communication and she takes such great care of our little puppy …

My dog, Sandy, became ill the day I was leaving for an out of town trip. Theresa was very concerned about her wellbeing. When Sandy’s condition hadn’t improved by the next morning, Theresa drove her to the emergency vet. She checked in with …

Theresa is the most thoughtful dog walker and cat sitter we have ever worked with. We have two large German shepherds who were struggling to find a new walker they clicked with when we moved. Theresa’s entire approach has kept the dogs calm and comfortable in getting into a new routine. She has them completely under her spell!

Theresa Johnson is a godsend! We’ve typically relied on friends and family to help with our dogs when we travel, along with an unsatisfactory Rover house/dog sitter for a longer trip we took last year. We knew we needed someone more …