Pet Sitters in Genovar

Online reservation was easy. The property was great outside, cute and clean inside, and we got courteous reception. Rusty stayed for the day and seemed to enjoy his time. Thanks for taking good care of him! 😊 …

My experience has always been extreme positive. I bring my pup, Luke, here regularly for daycare and boarding and he just loves it. The staff is friendly and they treat your pet as one of their own. He is always happy when I pick him up and is excited when he knows we are going there to play with the other pups. The facility is extremely clean and the managers have always reached out immediately if I have had a question. I trust them implicitly with my Luke and highly recommend them!

I have a nervous Rat Terrier who also has separation anxiety. The first day that we tried daycare, she wouldn’t eat. The staff was so good to her, a couple of them actually took their breaks and sat in the room with her to give her some extra attention, and she ate her dinner! I really appreciate how nice they were and how happy Alice was when I picked her up. Such nice staff!

Very pet and people friendly staff and atmosphere there. As usual, they exceeded our expectations and our dog was very happy too. Thank you for helping make our time away from our boy much less stressful.

If you value the things you buy your dog. Don’t bring them here. I checked my dog in with his bed, food, treats, meds, and 1 toy. When I came to pick my dog up I was informed that they “lost” my dogs bed. What do you mean? And how long was my dog without his bed. I was told that they wash the beds and it was misplaced. Then I was told that they sent the bed home with another dog. How do you do that? I’m surprised his toy came back. What’s so crazy about this scenario is, my dog was having separation anxiety that was making him sick. They could text me every single day to tell me what’s going on with him and offering ways to help. But you all do not tell me that my dog has been without his bed for how many days?? And you sent it home with another dog???? Absolutely unacceptable service. Again how do you send my dogs bed home with a different dog? We pay for these things for our pets, we take pictures of our pets items and upload them to the website. Just for the staff to give our things away to other people.

I recently entrusted my beloved pets, Oreo and Coco, to the wonderful staff at Pet Suites Newport News, and I couldn't be more thrilled with the experience! From the moment we arrived, the staff greeted us with warmth and professionalism, making both me and my furry friends feel at ease. Throughout their stay, Oreo and Coco received exceptional care. The staff took the time to understand their individual personalities and needs, ensuring they were comfortable and happy. I loved receiving regular updates and photos, which showed how well they were being treated and having fun. The facilities are clean, spacious, and designed for pet comfort, with plenty of playtime and socialization opportunities. It’s clear that the team is passionate about animals, and their dedication truly shines through. Thank you, Pet Suites Newport News, for providing such a loving and safe environment for Oreo and Coco. I highly recommend your services to any pet owner looking for peace of mind while away from home!

PetSuites took great care of our 8 year old Shepherd mix. Our boy was very nervous, but by day 2 felt more relaxed. Logan was very well cared for, happy, and super clean from the bath he received. 100% recommend!

Do not take your pets to this place. I started doing daycare here for my older dog Ella during a difficult time when I was transitioning between jobs and couldn’t stay home with my girl. The first red flag should have been when they told me they wouldn’t accept my dog at daycare when she turned 10, and that she was too old to do anything other than sit in a kennel all day. Ella is a vibrant 9yr old dog, and no other daycare I have used has turned her away from the playground. The second is it’s all indoor facilities, so pups either pee on concrete or astroturf or not at all. Ella was trained to pee outside on grass. The fact that whenever she was picked up she immediately peed like a racehorse convinced me she never got bathroom breaks inside. Third and most egregious is the fact that they don’t care about your animals. They lost Ella one day. I came to pick her up and no one could tell me where she was. Sure she was inside the facility but for 20 very hard minutes for me they didn’t know where she was. They were barely apologetic for this nor for the fact that when found she came out limping. No one could tell me why she was limping or cowering through doors. I can’t rule out abuse. Their staff is perpetually short which I’m sure is hard for them but it’s no excuse for bad behavior towards pets or owners. Never take your pet here. They will come out scared. You will be anxious for your pets well-being.

We have used their boarding services several times. Our dog is generally nervous when going to boarding or the vet, but she is always at ease when we drop her off there and seems happy when we pick her back up. Their prices are a bit high, but you get what you pay for. They can be hard to get on the phone the majority of the time, so communicating through the app is the easiest way to contact them for scheduling a visit or to speak with them about your pet.

My puppy is excited to come to PetSuites. The staff takes really good care of him! They know Harold by name. Molly, the trainer, is the best. Harold attended summer camp and got all of his badges. I also like that they post the pets on FaceBook. My family is tagged in any post that Harold appears in. Love PetSuites!!

My dog, Kiara absolutely loves this place. And the best part is she plays all day so when she gets home she is exhausted and knocks out so it's perfect. She has her bestie, skye, whom she loves. I am very particular when it comes to my baby and I would not trust another day care facility other than bay rivers. And can I just say, as careful and considerate that these staff memeber can be we all need to remember these are animals with whom they wrestle and play with each other. A few scratches and markings are literally no big deal that is how animals play. If you don't like it, keep your dog separate from other animals. All the employees are amazing and very friendly.

I cannot say enough good things about these folks. Our pug is in a wheelchair so there are some challenges in caring for him. But the staff at Bay Rivers were so wonderful and attentive to all of his needs. He didn't even want to leave when I picked him up. I cannot recommend this facility enough! We will absolutely be back.

I would never take my dog anywhere Elsa. The team truly puts passions and hard work into the care of the animals. I feel like when I leave my girl she is safe and well taken care of which is not how I have felt in other locations such as petsuites and care a lot. Don’t take our word just visit and you’ll see the true efforts that are put into the best pet care.

Bay Rivers is great, we love sending our puppy there! It makes him so happy to get to play with the other dogs and the staff takes good care of him. We will definitely be sending him back!

Under new management, Bay Rivers Boarding and Day Care is far above its competitors. I love the care and concern the staff shows the dogs. I love that my shy little girl now plays with the big boys and interacts as a dog. I love that I can trust my pup with Brandon, Alyssa, and all the staff. These people know and love dogs. Your pup will benefit from their care. They always have something fun planned and take pictures of all the dogs in their care. Join the fun at Bay Rivers Boarding and Day Care!

If my dog could write this review, she would say this is "the bestest place ever." The staff is amazing and take amazing care of the dogs. They send the best report cards, which are very informative and thoughtful. They take the most awesome pictures and create a great atmosphere. In addition to the socialization my dog receives, she also benefits from the training they provide.

First day for my dog today. I have nothing but amazing things to say! Kylie (I believe that was her name) was super nice and helpful during check in! Explained stuff perfectly for me! The gentleman that called me at 11am was also super informative on how my baby’s evaluation for daycare went! They even let him stay the rest of the day! When pick up time rolled around, he was still outside. 💙 I could hear his little play barks! 🥰 I expected to be paying for a full day of daycare since he was there from 7am to 4:15pm but I was surprised that there was no charge since it was his eval day! They even told me that he would get a peanut butter kong over lunch for his first day and that made my heart and my husbands heart so happy! We will absolutely continue to use them for daycare and even boarding when it’s needed in the future! 💙

Wow I love these guys! From the moment I did a tour of the facility to the introductions with my pups. Their knowledge, friendliness, their interaction with our dogs has been unmatched. We have a very nervous rescue and this team took their time and allowed her to settle. Thank you so much for taking such great care of my furbabies Shanon & Jeremy Johnson, Journey Home Realty, LLC | eXp Realty

Update Jan 2023: They are not at the same level as before after reopening. One of the reasons I brought my pups here is that their were knowledgeable trainers incorporated into the daycare. I mean they would take aggressive dogs. Now they can even handle my 2 boys that came for 2+ years for daycare & boarder. On evaluation they feel they can’t handle my dogs because one is missing an eye and the other is protective of his brother. They used to just separate them into different groups. They didn’t even attempt on the re-evaluation to keep them together. This only means staffing isn’t adequate and/or the training from off leash isn’t good. Either way if you used to bring your pup here know they can’t handle normal dog behavior. Disappointed they were wonderful sad to see there just no good places in the Hampton roads area. Only positive is the place is still nice & the staff were polite. I can’t say enough good things about Bay Rivers! I took my boys in for an evaluation & play day (and since have boarded them multiple nights)! The staff was knowledgeable about dogs and their interactions. They even took extra time to get my little guy settled in when he was being a little fiery and overprotective of his brother! I highly recommend them!

Bay Rivers Boarding & Daycare’s staff have done an amazing job with my dog Stella! She was very nervous and stand-offish her first few days, as she had previously been with unfamiliar dogs, but the staff were very accommodating and worked with her to help her make new furry friends. Stella now has a great time playing with other dogs of all ages and sizes. The transition I saw from the daily report cards over the course of a week of boarding and daycare was unbelievable! The daily report cards with cute pictures and videos of play time along with a description of how the day went are great! She went from trying to hide in the corner at first to now playing with the dogs while also begging for all of pets and belly rubs from the staff. The staff truly love all of the dogs there and work hard to make sure the dogs all have a good time. Stella now loves seeing all of her friends when she goes into daycare and comes home worn out ready to snuggle after a fun day of playing! Highly recommended Bay Rivers for both both Boarding and Daycare!

This is the best doggie daycare, grooming and training business in Hampton Roads area. The daycare employee definitely wear out my dog with playtime and are very knowledgeable about caring for the different breeds. The grooming is excellent! Your dog is never crated while waiting to be groomed or drying and they smell so good after with their bows or bandanna! Training is so laid back, calm and very knowledgeable. I can’t say enough about Pawsitive Vibes!

Thank you Erica for taking such good care of our dog Phin while we were out of town! We enjoyed the pics, videos, and updates of all the fun she was having with the other dogs. I highly recommend using Erica for your dog sitting needs!

Best decision my husband and I have made for our dog! Between our busy schedules it is so worth it to pay to take him here to get him out of the house and more social around people and other dogs! Even with doing online schooling at home he needs more time out of the house and this is perfect for him.. He has grown so much since he started going here and I trust them so much with him. They offer so many different services and the owner is very personable and flexible. THEY also have very good groomers there as well and good prices! Would highly recommend for any dog owner. 👍♥️🐕🐶 One picture is him after his first grooming and they did awesome!

Thank you to Kayla for grooming our 3 pups! They look fantastic! I love the fact that they were all 3 together while being groomed and that you let them take a potty break outside. They were so happy when I came to pick them up. Thank you again Kayla and Pawsitive Vibes…we will be back!

Erica is THE. BEST. We’ve been taking our Henry there for a few months for daycare days, and he LOVES it. We get updates throughout the day and she’s always posting on her social media in her stories of the pups having a blast. Couldn’t recommend a better place and someone who truly cares for your pup when they are with her. Love Pawsitive Vibes!

Excellent dog trainer. We have gone through basic training with one dog and she is now enrolled in intermediate. Another dog has just begun the new anxious dog class and loved her first experience. The trainers take a lot of care to make sure dogs and owners are as comfortable as possible and don't rush through the training. They also provide a lot of "why's" for dog behavior that has been helpful as we try to counter condition and teach good behavior and good decision making. An excellent value for money. used their dog grooming services which were quick and easy.

We started bringing our dog here to help him get more exercise and socialize more having moved to a townhouse from a house with a yard. He comes home happily tired. We also get him groomed here and their groomer does an amazing job. He is a malamute so his fur can be difficult and plentiful, but he always comes back looking and smelling amazing. They also well send random pictures they snag of him which I love!

My dog Fungus loves Pawsitive Vibes so much that his behavior improves when we say "daycare". He loves Val, who is always at the front desk. He loves every person who works there, and so do I. They are in tune with doggy behavior and put the health and wellbeing of the pups first. I've worked at doggy daycares in the past and I was truly impressed with Pawsitive Vibes' transparency and commitment to safety. Every dog I see there is relaxed and happy, having a great time. I can't recommend this place enough!

Kayla, the groomer is terrific! She takes care of our 2 basset hounds and 2 of our chihuahuas. The last time she groomed Chiquita, our blind special little chihuahua, she even dyed her little spots on her back to make it look like she has flowers!

Our Labrador who does not enjoy grooming or nail trims always is happy to visit Pawsitive Vibes. She is not dog friendly, and they always make accommodations for me to drop her off and pick her up without interactions with other dogs. The staff is super friendly.

By far the best experience I've ever had boarding our dog. The private suites are perfect for our senior dog who isn't too keen on playing and has severe separation anxiety. The team has a perfect intake procedure and ask all the right questions. Their documentation of our pets routine and follow through are impeccable. If you want to board your pet and not have a worry while you're on vacation, look no further.

If I could do 0 stars, I would. I’m happy others had a great experience with this pet lodge, but that is not the case for me. I picked my dog up in the morning after a weekend of boarding and she had literal poop on her mouth. My dogs temperament was entirely different. As soon as she entered my car, she began throwing up brown liquid, and had a long spell of diarrhea. Following our arrival at home, she wouldn’t eat, run, and I honestly thought she was going to die. I’m not sure if this is a one off experience, and I don’t know what may have occurred. I do know that my dog will not be returning to this boarding facility.

I am so happy with our boarding experience here. River came home happy. When i went and picked her up she actually turned back to the man to say goodbye. That is saying alot. She has never done that at our other place. Usually she bolts for the door and shes done. All my worries went out the door. Thank you pet lodge for taking care of our baby.

I have brought my dog here since he was a puppy and was ABLE to go into daycare and he has a blast!! He loves the staff and they give him the best care while he is there. Every time i say we are going to daycare he jumps right up and is ready to go. The staff is very trustworthy, extremely caring, and responsible. My dog loves The Pet Lodge at Yorktown and I DEFINITELY RECOMMEND BRINGING YOUR FUR FRIEND HERE !

I cannot speak better about Jen and all the staff that make this place amazing. They know each regular dog not just by name, but by temperament. They truly define the phrase above and beyond. Pricing is fair and better than competition for the quality they provide. Our dog recognized the street and was always eager to come back. This is the best dog daycare we have ever seen and we are incredibly thankful for everyone here and all they have done.

My dogs are older and weren’t really socialized with other dogs but the staff was still willing to give it a try! The staff is very friendly and never gave up on my dogs. They found ways to make daycare enjoyable without being overwhelming for them. I truly appreciate that about the lodge!

So very impressed with Yorktown Pet Lodge. I took my puppy, Elmer, there after he was fully vaccinated and he has loved every single day of daycare. They have socialized him with all sizes of dogs and even kitties. The staff is always polite and professional. I have attached a picture of Elmer after a bath they gave him after playing hard in the yard. I highly recommend YPL for daycare and/or boarding. They love the pets like their own 💞🐾🦴

I KNOW there won't be enough room to explain how absolutely life-saving, kind, loving, and just all around amazing Jen and the rest of the staff here are! We have an 8 yo Mastiff who is a rescue and was severely beaten the first 3 yrs of her life. My baby ADORES Jen and everyone here! That says A LOT!!!! We always board Cookie (Mastiff), Simba (Pit mix), Xoco (Xoloitzcuintli), and our kitty Lucky with them. I love how they always send us progress notes while we're out of the country; photos; and our precious fur baby's are NEVER stressed when they go, whether it's for boarding or just day camp. As soon as we pull up both Cookie and Simba go nuts with eagerness to get inside! These people are PET WHISPERERS!!!! They very obviously love their jobs and the furbabies they care for! I almost don't want to leave a review because I'm a little afraid more people will go to them and there won't be room for MY babies! LOL Seriously though, if you need daycare, boarding, etc. this is THE place to go!!!! LOVE LOVE LOVE them!!!!!

So has A dog Mama I am very overly protective and sorta crazy when it comes to my babies! Ive never used a day care service until my newly adopted loved other dogs so much and i had to board him when I went on vaca. This place may be very busy to answer phones an texts but that is because they give our babies so much love and protection. I want to thank all staff members for helping me become adjusted and for letting Max stay with yall today. Ralphie always leaves beyond happy and is worn out at home! I couldn’t recommend a better place! This warms me so much. See y’all next week! ❤️❤️❤️🐶🐶🐶🐶

They must have done a great job, my extremely attached anxious greyhound didn’t even want to leave! They also accommodated me last minute in a rush and have good prices.

I absolutely love F&F! The staff is so caring and kind, I completely trust that my pup is taken care of well while she’s there. They are always friendly, they take the time to let you know if they noticed something about your pup that you want to keep an eye on and communicate well when there’s a closing. I always enjoy the random photos and holiday photo shoots they do, I wouldn’t take my dog anywhere else!

We’ve been bringing our pup to Femmes and Fidos for daycare/boarding for 2 years now. The team here is always so easy to work with and caring towards our dog. Could not recommend them enough. The attached grooming service is also super convenient and more great folks.

Love!! I have a mini bernedoodle and have tried quite a few grooming places as he needs it often. Femmes & Fidos was by far the nicest to my dog and made sure he was comfortable through the experience. They also did exactly what I asked for with the cut and made sure I knew everything they would do before!

We’ve been using Femmes & Fidos for years and our dogs are always happy there! They love it and we love how easy the entire process of dropping off & picking up is.

This place is so great. Our puppy loves it and all the workers are very nice and love all the puppies so much. I definitely wish there were more locations but so happy to find this place.

My 2 dogs love to go see Erin for their bath and groom. She is excellent! Shop is above professional.

They did such an awesome job saving my bernedoodle boy, Roscoe, from all his matting. I knew he was going to have to be shaved down, but they did such a smooth job of the cutting that he didn't look butchered like he has from other places. They also were able to leave enough fur on his face, and did such a good job shaping it, that he still looks adorable. I'll definitely be sticking with them. Thank you!

Friendly enough, but it seemed overbooked. Took 3+ hours for my toy schnauzer for routine groom (no matting) on our 2nd visit. First visit, he was ready in about an hour (which I was used to).

Femmes & Fidos does such a wondeful job with my senior Labradoodle, Ginger. Rissa is terrific! Ginger always looks - and smells - great!! 😊 …

I can’t begin to describe the wonderful care our fur baby has received at Femmes and Fidos. As a longtime customer our dog has utilized their daycare, boarding and grooming services. All of which have been superb! I wouldn’t trust the care of our dog to anyone else but Femmes and Fidos!

We love Dogwood Run! I started taking my dog here about a year ago after we had an awful experience at PetSuites in Chesapeake. The staff at Dogwood Run are amazing! They all care for the dogs as if they were their own, my dog loves going to daycare now! Would 100% recommend this place to anyone looking for a place to send their dogs during the day while they are at work or just need a place to let their dog let out some energy!

I’ve been taking my dog here since he was a puppy. He’s almost two now. He is always excited to come to daycare. The staff genuinely cares about him and he’s always been well taken care of. I can’t recommend Dogwood run enough.

This daycare lost my dog and did absolutely nothing to help. During one of the home dropoffs, my dog apparently jumped out of their car in an unfamiliar neighborhood, miles from our house. This indicates that the dog was not properly strapped in, but the daycare never actually explained how that happened. Not only did they wait almost an hour before they called us to inform us about the accident, but they did not offer any support or resources to help find our pup. The worker that lost him barely spoke to us and drove around aimlessly, then told us that she needed to go take care of other personal stuff. Not to mention the owner of this business did not take any interest and did not even call us to check on the situation. If this was me, you bet I would not go to sleep until my client's baby is found safe and sound. We spent two days and nights in the car, driving around and combing the area - thanks to the help of the local community, we were lucky enough to spot our dog wandering on the side of the road, unharmed. Now I understand that accidents happen and I'm not angry about my dog getting loose, however, the way they handled it is shameful and I urge you to think twice before you trust them with your babies.

My puppy LOVES this place! He can't wait to get out of the car when I pull up to park! So excited! Dogwood Run may look like a "hole in a wall" but it is such an amazing place for my puppy to play and enjoy. He comes home happy, content, and TIRED 😀 The people who work there are phenomenal! It seems that they take very good care of him AND he's happy. That's what matters 🙂

Dogwood run is awesome! So friendly and helpful. We’ve been customers for 10-15 years.

The staff is always very friendly and accommodating! I love that you can drop your dog off over such a flexible time range without an appointment. There is a slightly high faculty to dog ratio, but for the price and flexibility I don't see much of an issue so far as long as your dog is one to play well with others.

After viewing a few other doggy daycare places in the area, Dogwood Run is by far THE BEST option for your dog! Owners are very polite, patient and accommodating. I was offered a tour the first day. The facility was very clean and had a huge yard with plenty of grass! No crates or kennels! My dog jumps at the door when she gets here to go play. Very fortunate to have found Dogwood Run :)

My puppy, Bella, has been going to Dogwood Run for 3 months now. We take her 3-4 days per week (1/2 days). The staff are wonderful, friendly and very good with Bella. She loves being there, and I definitely love that she is getting that puppy energy out. I would highly recommend them!!

My husband and I have been using their alternative boarding service since December for our two golden retrievers, and we couldn't be happier! Just recently we went up to Northern Virginia to visit family and we got snowed in. The people here were so accommodating for us to help take care of our pups since we couldn't get back in time to take care of them. On top of that, they gave us a call just to see how we were doing and to make sure we were safe. Talk about customer service! I HIGHLY recommend using Dogwood Run!

We love this place. My dogs are sooo excited when I say “you guys go to daycare today!”

Claudia is amazing! She has been so kind to work around my unpredictable work schedule for daycare and boarding when I'm out of town for work. My 1 year old corgi, Daisy, absolutely LOVES going to Claudia's and playing on her backyard toys! I always get photos and videos on how Daisy's days are going, which I love because then I know Daisy is happy and well cared for the entire time (see attached photos). Claudia has also been very helpful in improving Daisy's training and very open to implementing the techniques I use at home. Claudia is a blessing to Daisy and I! I would 100% recommend her to anyone else in the area looking for a place to board, or drop their doggies off for daycare.

Claudia is incredible! We couldn't be happier with our dog-sitting experience with her! From the moment she met our dog Murphy, it was clear she has a natural gift with pups. She immediately connected with him, which made him feel at ease right away. Every day of the three months she cared for Murphy, he came home exhausted from a full day of play, socializing, and receiving lots of love and attention. The obstacle course play/training and fetch were particular highlights. He really had a maxed out fun day every day there. Claudia was also incredibly accommodating with a few schedule adjustments that popped up, which made things so much easier for us. Murphy was in great hands—and it showed! We HIGHLY RECOMMEND Claudia. We travel a lot and she is by far the best dog care pro we’ve come across. Thank you, Claudia, for giving us peace of mind and making sure Murphy had the best time while we were in Norfolk!

Claudia is a true dog lover, kind person, and all around caring guardian of fur babies. I do not worry at all when I leave my dogs with her days or sometimes weeks. She sends me photos and frequent updates on how they’re doing. My dogs are lap dogs and love the attention from her kids. They walk right inside when I drop them off, like they’re happy to be there. Highly recommend her as a boarding option!

Claudia is amazing with our pup! When we drop her off, she doesn’t look back because she is so excited to spend time there!! Our dog has dietary restrictions and Claudia is ALWAYS able to accommodate!!! I get lots of updates but honestly I don’t have anything to worry about, my dog is in great hands!! I am so happy I came across her daycare! I will only use her for boarding our pup!

I cant recommend Claudia enough! She is incredibly flexible and you can tell that she really loves what she does. She communicates wonderfully and sends pictures while your pet is with her and I can tell that my pup had a great time during both stays. It’s a gift when you don’t have to worry about your pet while you’re gone and that is absolutely the case with Claudia!

My dog loves going to Claudia’s, he wags his tail and pulls to get in her house every time! Claudia takes care of him as if he was one of her own. It’s comforting to know that my dog is in a loving home getting lots of attention, instead of sitting in a crate all day like most boarding places. Claudia also sends pictures and updates while your dog is there to put your mind even more at ease. I would never want to board my dog anywhere else!

We always take our dogs with us but feel so fortunate to have found Claudia to care for our 2 Dobermans and golden retriever. She’s beyond amazing - very experienced, conscientious, always keeping us up to date on how the dogs are doing. They just love her - get great exercise, playtime and are well taken care of. We would highly recommend her! She deserves 10++stars!!

Claudia was amazing with my two small dogs. They enjoyed being at her house. Claudia was very easy to work with for over 2 1/2 years that we lived in the area. I always knew my dogs were being well taken care of with her.

Claudia is amazing & our pups love staying with her! She has a fenced-in backyard and always sends us photos of our dogs having a great time - she makes an effort to ensure they still get the love and attention away from home. Claudia is always very reliable & makes us feel at ease when we go out of town and can’t take our pups with us. I wouldn’t know what to do without her!

Claudia loves, cares and engages with every dog as if they were her own. Our pup quivers with excitement when he sees Claudia’s house! We have nothing but praise for her skills and not a worry when he is with her.

This team has been what we consider family for years.The faces might change but the core of there values stands tall. You have to be a true animal lover for this kind of work!! Be it daycare or boarding for family travel,they are top notch !! FYI, the love in that bldg is STRONG AS EVER !!

My dogs have stayed here multiple times over the last several years, and the staff always talked about how wonderful they were when we dropped them off and picked them up. A couple of the staff the last two times even got in the floor to play with one of our dogs both times we brought them in for drop off. We didn't even make an issue out of one time being boarded one dog came home with kennel cough and the other had a ripped pad on his right front paw, or this past time when we picked them up and one of them had a broken claw on his right rear paw that was so sore he was limping. Now they have decided to let us book our dogs, then call days before we were supposed to leave for a trip to tell us they wouldn't board them anymore due to our dogs' "aggression" and how they make the staff nervous. When asked why they didn't bring this up the last time we picked them up from be boarded for a week, we were told, "Sorry, we have a new manager." When asked why they are just now calling with these fabricated notes when they had been booked for a while, we were told, "Sorry, we have a new manager." When we then accused them of doing it because of the breed, they didn't even try to deny it, and they again told us, "Sorry, we have a new manager." Never again will we do business with such an untrustworthy establishment.

I have been coming to this place for a few years now and I would love to just say how much better the new manager is doing with this facility. They have special occasions during the month for the daycare dogs and even have treats for the dog parents. Keep up the good work home away from home. Im impressed

Love this place. The Doctors and Staff truly love pets and are wonderful to work with. They take the time to answer all your questions and concerns. My pet loves them.

I'm way overdue on writing a review for this place. It's spectacular and I'm so glad we found it. We moved to the area earlier this year and were looking for a new boarding/daycare facility. When I called the first time, they spent at least 30 mins answering all my questions and talking me through their policies and procedures. I showed up unannounced a few days later and they gladly gave me a tour of their facilities (which is a sign they have nothing to hide). My senior pup wasn't quite a fit for the daycare environment, so they worked with me to set up a day boarding arrangement where she goes each week and hangs out in the kennel for the day so its part of her routine and the staff is familiar with her and vice versa. Recently, I boarded her for a long boarding stay and noticed on the camera that she seemed a bit anxious. I called and spoke with the team. They immediately went next door to talk with her vet (another plus of this place is that the vet is right next door) and worked out a plan to get her additional anxiety meds. The following day, I checked in on the camera and saw a staff member sitting with her in her kennel giving her belly rubs. The rest of her stay was smooth sailing. I could go on and on about how much they love my girl. She loves going to "doggie school" each week and I'm so grateful to find a place that loves her as much as I do.

We've been customers for the last nine years. We brought our shy puppy here and were amazed how he came out of his shell. He gets excited when he knows he is going to daycare. We feel extremely comfortable with the staff who go out of their way to make the pet's time enjoyable. The vet office next door is great peace of mind. All of the little things over the years really add up to a great experience. And even though our new puppy is a handful, the staff looks forward to seeing both of our fur babies. Such a great place for boarding or daycare! They really are family to our pups, truly another home away from home.

The staff is awesome, polite and professional. I started out boarding only and now I have my little guy in day care 2 days a week. Overall, my experience with Home Away from Home has been excellent. My dog seems to love going.

Our Chihuahua, Bill, had a great stay. Everyone was really warm and kind to us upon arrival and when I called to check on him, they were very helpful and gave me a nice report. He was calm and happy when we picked him up. I would definitely recommend Home Away!

The lady Kathy, who works the front desk is very rude and impolite, and she also treats people of color differently than other customers. It’s almost like she couldn’t be bothered with them

I boarded my diabetic cat here for several days and they were great. Very up front with extra charges for meds. They also gave me good info on how he did in their care. It was obvious that they really cared about my cat and all the other pets coming and going.