Pet Sitting in Glenside

My dog (Twinkle) stayed at Lucky Dogz while I went on vacation and n🕊️only came back with led poisoning but also had lost a tooth. I called the office many times and either no one answered or the manager was extraordinarily rude. I asked for her to pay for the blood work, the surgery, or even just to apologize to Twinkle but she refused and said, “She’s just a dog.” For a company that takes care of dogs I was astonished to hear her say that. I. AM. NEVER. BRINGING. TWINKLE. BACK. The treatment me and Twinkle received was atrocious, I will never be leaving my dog in the hands of Lucky Dogz again. Twinkle and I want justice! Update: The response I received from the owners was ridiculous. Instead of apologizing for the MANY issues they instead tried to gaslight me. Feel free to use lucky dogs overall it’s an alright place but the management is horrendous. I would like the business so much more if the managers acted like mature adults. Update: Twinkle died and never got the apology she deserved. Fly high Twinkle Update: Still recovering. Thank you for the support everyone❤️

I wish there was an option to give this place 0 stars. We trusted them with our dog and when he misbehaved (something all dogs and puppies are bound to do) they stuck him in a crate alone for who knows how long. They didn’t even inform us. While in the crate he was so scared he tried to escape and in doing so cut his face, head, and paws. Also while alone he barked so much he got laryngitis and one month later he still does not have his bark back. Through out all of this they still did not inform us. DO NOT SEND YOUR DOG HERE.

A terribly unsafe environment for your dog and just generally unprofessional. From my time being here I have seen seriously injured dogs at least once every month which alone says that there are little safety measures in place for their workers let alone your pets. Most of the workers are inexperienced young high schoolers who are left to watch after a group of 30 so dogs ALONE I have seen many dogs here injured but any reviews called out on this fact are hit with animosity by whoever runs the website. I have seen dogs who don't get along together or are sick put together in a group and the indifferent owners leave them to the young inexperienced workers to figure it out. This place has no order as you can see just by entering the place not only is the general interior aesthetic an eyesore but the merchandise isn't even correctly or fairly priced. There can be easily seen the same exact item placed labeled for two different prices which can range from 4 to 6.99? Not only this but the food products here are left for ages untouched, you can see as some dog foods have outdated packaging that don't match the rest, they are sold with little quality control put in place and the place has a serious issue with rats and feces covering every bit of the place! Just look up to see the rat bites in the ceiling. To put it simply DO NOT bring your dog here it is not a safe environment for your dog or their health and with the way the business is run it shouldn't be supported. Most of the positive reviews are either made by current workers egged on by owners or people who have close affiliation to the business I urge any readers to reconsider your dog's daycare choice!!! (Please do not trust owner responses that reply to posts with "fake" as they are very much real reviews as I have seen the customers who have come in with these dogs that they claim have never stayed. Unfortunately the owners lie and report genuine reviews to save face and keep customers from realizing the genuine truth of how the daycare is run.)

PARENTS AND DOG OWNERS BEWARE!!!! My daughter was an employee at lucky dogz and was bit by a dog , fired and blamed for getting bit . They refused to give me the dog that bit her shot records which I needed to take the er to prevent her from getting unnecessary series of rabies shots . I had to contact the Springfield police department for assistance. Yes , I know it’s probably hard to believe that I would have to go to these lengths. The police were able to get the records and give them to me . The owners never once asked me if my daughter was ok . Instead I was asked did she finish her shift . These owners have no regards for humans or animals.

About a month ago my dad scheduled boarding for November 4th. They quoted him a price for one night. They made him pay in advance but charged him about double. We canceled with 3 days notice because of the facility's conditions and the limited pick up times and they refused to give us a refund. They were horribly rude and unprofessional. We would never go near that place again. Stay away!! They're crazy! Also, the owner will probably say something like "this person was never here" or "your name looks fake" but this absolutely did happen and my name can be whatever I want on the internet so that's a ridiculous response.

We were nervous about putting our new pup in a daycare but we were referred from a neighbor and decided to give them a shot. We have been with them for over a year and extremely happy with Lucky Dogz. Our girl is happy and every time that we drop her off she runs to their kind workers. The staff is friendly and a joy to interact with when we are there. Our girl is active and since we live in the city with little opportunity to let her run we are grateful for all of activity at a Lucky Dogs (especially the kiddy pool days). Elizabeth and her son show genuine concern for the dogs they care for and Charlie loves Vanessa. I highly recommend them for your doggy needs.

Last month, I received a facetime from my family to show me updates on my puppy while I'm at school. The video that first popped up was nothing I've seen besides in ASPCA commercials. My dog, brutally cut up and without a voice, whimpering in his bed. Lucky Dogz left him in a crate for significantly longer than any owner would feel comfortable with for not acting to Lucky Dogz's perfect standards. While my dog has his flaws, he should not end up physically harmed for not acting right. Lucky Dogz will not be able handle your dog if it's not professionally trained to a service dog level. To top it off, no refund was given and when my family let the owner know what happened, we were kicked out. This establishment is run so poorly and their only response to complaints is to sweep them under the rug. After this, I would feel better leaving my dog at the pound than taking him to this disgrace of a doggy day care.

I have been taking my dog to Lucky Dogz for over 10 years and have known this family well. I just started taking my new puppy and he is so happy to be there! The human drama has nothing to do with the fact that the dogs are happy and well cared for. Get a life bad reviewer and if you are mad at the owner why would you want to hurt the pups who go and the humans who take their dogs and benefit from these services? Yes I am sad there IS family drama but it is no one's business but theirs! I LOVE LUCKY DOGZ!

Great place to board your pup and take for daily doggie care. Plenty of indoor and outdoor space, they actively play with the dogs, and my dog comes comes home exhausted every time.

Lucky Dogz treats our puppy like the prince that he is. Lucky Dogz has been the perfect match for us. They match groups of dogs up perfectly and maintain a safe and active environment. Our Lab Puppy is full of energy, and every day he comes home relaxed from a full day of care and play. The owners are accommodating, organized and most of all very friendly. Our Pup shouts Five Barks for Lucky Dogz!

Always kind and competent taking care of my 3 different cocker spaniels. Totally happy with Liz' service. Have been cared for by Liz now for 6 years...walks, day care, boarding and ALWAYS excellent care. For cat at home and dog all services.

Liz is awesome - super reliable/professional and my dog is obsessed with her. When he was a puppy she would help with his training and reinforce everything we were teaching him. Now he goes for quality walks with her and comes back tuckered - quite an accomplishment for an Australian Shepherd! We are so lucky to have her!!

My sister in an incredibly strong and trustworthy woman❣️ She's fun, happy, supportive, extremely responsible- and GREAT with kids and animals❣️❣️ She's the best mother I know, and definitely the best pet sitter/ pet nanny. She's been taking care of business and holding things down in East Falls for a while. Lizzie is extremely friendly and affable and beloved. She loves her life and her company. HIGHLY RECOMMENDED & Please Respect❣️❤️🐩🐕🦮🐕‍🦺🐈🐈‍⬛🐇

We love Pamper and play! We have used their service for walking our dog and for housesitting. In both cases we found Liz and her team to be reliable, responsible and loving toward our dog. I also love how we can book a dog walk once in a while when we realize we're going to be gone for a long day. Liz is as happy and responsive to do a oner-off walk as to be coming regularly. The folks that housesit for P&P are wonderful. (TJ is great!_ I can tell they really bond with our dog. I highly recommend Pamper & Play. You won't regret it!

Liz is an incredible pet sitter! She loves others pets and cares for them like they're a part of her family! Wouldn't want anyone else to take care of our two big dogs and many cats! Not to mention our bunny and reptiles! She's amazing!

I can’t say enough good things about this service. My dog was well cared for and she even took her at short notice. In fact she sent me feedback while I was away so I knew that my dog was ok. My beloved Phoebe just had to be put down and I received a sympathy card. I was so touched. Liz truly loves animals and provides a wonderful service for pet owners. Very caring and competent. I highly recommend!

I had an amazing experience with Liz every time that I've asked her to watch my pup! I love that she offers pick up and drop off service for overnight visits. She could not make her services anymore convenient. Love!

Very professional. We had Liz take care of our 2 dogs and 4 cats, in our own home, while away for our summer vacation in Myrtle Beach. They and we loved her!!! She stopped by 3x a day to make sure our furry family members were happy and healthy. Liz even went the extra mile of vacuuming to make sure we didn't come home to extra fluffy carpet due to summer shedding. She loved the animals as if they were her own, and spoiled them as if so. I think they were more upset to see Liz go then us when we left for vacation lol. She also kept us updated daily with how everybody was doing. They didn't seem to miss us one bit 😍

I have two German Shepherds and was dog sitting for a friend when I had a family emergency. I was needed at the hospital ASAP. I was nervous about these dogs being together and I needed someone fast that could handle the job. I had heard about Liz from a friend. I can't express my gratitude enough. She showed up as quickly as she could. She walked them, fed them, managed to have them all tuckered out by the time I got home (not an easy task) AND all three of them were snuggling on the same bed. As far as my experience goes, Liz is a miracle worker! I will definitely be relying on her services from now on.

Liz has been awesome for me and Leo. She is super reliable and gives you peace of mind during long work days. Took Leo on 30 minute walks every week day for over a year. I'd recommend her to anyone in the area. Thanks Liz!

Sasha is an amazing kind and courteous caretaker who really goes above and beyond to understand and work with you and your pets individual needs. Also you can tell that she genuinely cares about your pet(s) as if they were her own. I cannot recommend Sasha and Cutie Paws enough!!

Sasha and team Cutie Paws did an incredible job taking care of my two chihuahua mixes. The expertise and attention to detail in maintaining our routine is seriously above and beyond any pet sitter service I’ve ever experienced. I rarely enjoy leaving my pups when I go away; but Sasha made sure to stay in communication and even sent amazing videos and photos of my pups every day giving me peace of mind. What a gift Cutie Paws. Highly recommend!

Sasha and the Cutie Paws team are amazing cat sitters to our bonded pair! They are conscientious and attentive to detail. Sasha knows our cats and goes above and beyond to make them feel comfortable while we are away. Plus, we get daily text, video, and photo updates, which gives us such peace of mind. We trust Sasha and highly recommend Cutie Paws!

Cutie Paws has been watching our cat almost once a month for about two years now. They are incredible and our cat loves them too. Incredibly responsive and trustworthy, and so easy to schedule with. They even gave our cat a toy to keep once because he liked it so much (it's now his favorite toy). The only reason I wouldn't leave a good review for them is out of fear that more people will book them and make it hard for us to book them! Absolutely get in touch with Cutie Paws for your petsitting needs. You'll be glad you did!

Sasha goes above and beyond, no matter what. Twice when she was caring for my cats while I was in California, there was an emergency which she handled quickly & graciously. She’s amazing, caring, patient and kind.

Sasha and the team are incredible with pets! We have worked with Cutie Paws for a few years and only have positive experiences. Everyone genuinely loves animals, are great with communication, and easy to schedule!

Sasha and her crew walked my dog for the first 9 months that I lived in Philly, and they were wonderful. Sasha is very organized and extremely reliable, and she made sure my dog got walks on every occasion. I also had a schedule changing week-to-week, and they were so flexible in accommodating my schedule. They frequently spent more time with my dog when she needed some extra coaxing to leave the house. It's clear that she cares deeply about the animals and her clients who she cares for. I hope they will continue to help out with my doggo when possible; the only reason I am no longer able to use their services is because I moved. I cannot say enough good things about her professionalism and care.

Sasha went above and beyond while looking after my cat over the holidays! I received comprehensive updates, plus lots of photos and videos. My cat has been shy with sitters in the past, but he took to Sasha right away and I always felt like he was in great hands. I can't recommend Cutie Paws enough if you want peace of mind when leaving your fur babies at home.

Sasha is an absolute gem. We are so lucky to have found. Her history intake is very detailed, very willing to work with our schedules for the initial meet and greet. She's very thorough with each visit, will readily send us text, video, and photo updates when she's with our cats. Communication is key, and I feel like we've never had any issues with that with Sasha. Highly recommend for taking care of your pets.

Sasha is a top-notch cat sitter! My kitties are wonderful and they also require some special care. Sasha not only met but exceeded my expectations when it came to caring for my furry babies. Sasha followed the plan we identified and even further, she took the time to get to know my kitties and built a relationship with them. As a result, I felt even more secure and calm when leaving my kitties in her care. Thank you, Sasha! -Pam J.