Pet Sitters in Hatcher

We have a 3 year old miniature pinscher that generally goes with us whenever we travel. We never had a need to board her before last weekend, when we had a planning hiccup and needed to find somewhere for her ASAP! Luckily we found Three Oaks. The staff were super helpful and answered all my questions confidently and were a great help setting my mind at ease when trying to figure out if it was a good fit for my pup, and they didn't bat an eye at my last minute panic-booking. I was impressed by the extremely reasonable prices, and loved the optional add-ons like a bedtime story, or my favorite, updates via email with pictures (attached to this review) and a short message about how my girl was coping with her first stay away from us. All in all, it seems like Minnie had a great time, the staff were knowledgeable and friendly, and I feel super confident in my choice of Three Oaks. I would definitely bring her back!

The staff here is amazing! And both my dogs love it here. All I ever have to say is “want to go see Brittany (the manager) or Dani (the owner)” and craziness ensues. They are loving and caring. I never hesitate to bring my fur babies in for daycare

They groomed our two standard poodles and our senior Schnauzer mix and did a phenomenal job!

Not a customer- I called to inquire about grooming services as my current groomer is closing. After I gave the woman on the phone all of the pets info and was asked about my availability and preference of an appointment date I was told they would call me back. Which they did. Unfortunately, I was told the groomer felt they were "too old" for them to groom, but recommended I seek a veterinary groomer as they are no longer taking older pets. I found this odd as the dogs are older (13-15 years) but they are all in excellent health except one does have bad knees and it is hard for him to stand for more than 15 minutes at a time but they all are well-behaved during grooms and have been groomed regularly all of their lives. None the less I called a vet that had recently seen the pets and asked about the need for a veterinary groomer. I was told that they did not think that was necessary for any of them. Therefore unfortunately I can not leave a review on the quality of grooming but I would suggest that customers be told upfront and immediately that there are age restrictions for senior pets. Sadly this establishment is not friendly to the senior dog population. Fortunately the next two groomers I spoke with we're happy to have me come and view their establishment and answer all of my questions. I have to edit the original post since it will not let me reply. 1st I have a witness that can confirm I told the receptionist the dogs were 13-15 year's old. I never said any of them were 17. Also they could hear the receptionist tell me the dogs were "to old" for this establishment that you were not taking older pets. I'm sorry for the incorrect relay of information that you received from your receptionist. That's unfortunate.

Three Oaks is a wonderful, caring place to bring your furry family members. Dani, Seth and the entire staff are so wonderful with the dogs and cats in their care. I love that the play is structured and not just a free for all. Dogs are required to take breaks - so important. Lola loves seeing all her best friends at doggie daycare. We also love knowing she is given the best care when we board her. Highly recommend!

They don’t accept pets that aren’t housebroken and that’s understandable. It would take up their time having to clean. In the pamphlet they said that they would give you resources for finding a kennel that would accept your pets. Which I asked for when I emailed them, in total honesty…and crickets. We had been corresponding prior to this. I could have been dishonest just so my little guy could be accepted but I wasn’t. I tell you this generation lacks common courtesy and professionalism. Thankfully I found someone who has accepted my little guy. ☺️

Young lady that checked us in could not have been more helpful. There was a hiccup with our vet and their record keeping and the staff at Three Oaks not only helped us through that, but still made sure we were able to keep our appointment for our dog’s scheduled stay! We are looking forward to the email updates to show our kids while we are out of town!

Our Lab loves.... really LOVES going to Three Oaks! He makes friends and plays with those that are similar in size, getting appropriate levels of stimulus, training, love and treats. I highly recommend for your day-care or boarding needs.... oh, and don't forget grooming! Ranger gets his nails trimmed while at Three Oaks when needed and they are always done well!

All I can say is wow. These folks will take care of your fur babies like they are your own. Hands down the best place we have ever taken out dogs.

Very nice people and my dogs come home happy

Wonderful experience for my 4 dogs. Kennels are clean and well maintained with "hammock" type beds. Huge yard for play area, which is supervised. Kat sends videos and photos every night so you can see how your pups are doing. My dogs all appeared to have a good time hanging out and playing in the yard with other guest dogs. Pricing is very fair with discounts for seniors and if you bring your own food. There are other discounts offered (check their website). I highly recommend this kennel!

Thoroughly impressed with Kat’s Kennels! My two dogs have been groomed and boarded there several times. My dogs get so excited to stay with Kat, which makes it so much easier to leave them. Every day during boarding, she sends a video of the doggos enjoying that huge yard.

Our dogs had a great time at Kat's Kennels. They had plenty of outdoor time and exercise, and even got to eat some turkey on Thanksgiving. We received pictures and videos every night. Kat was great to work with and our dogs will definitely be going back!

Kat’s Kennels did an excellent job of caring for my 7 year old pup, Ariel, while I was on vacation. I also had Ariel groomed and deshedded, and they did a fantastic job. Looks like my pup feels sooo much better and cooler afterwards!! The facility was also very clean and has a nice big fenced in yard for your pup to run around with other dogs. The owner was also very communicative with me and answered all my questions/concerns. Their website is also informative and easy to navigate. I would definitely recommend Kat’s Kennels to anyone looking for boarding, daycare, and/or grooming for their fur baby! Ariel can’t wait to go back! ⭐️⭐️⭐️⭐️⭐️

Our dog is so happy here! Every time we leave him we have peace of mind that he will be well taken care of. He has the best time running in the yard with the other dogs, and the added bonus of receiving photos and videos each day brings us such peace of mind. Thank you for giving our pup a home away from home!!

We've been taking our dog, Layne, to Kat's Kennels for grooming every 6 or 8 weeks for the past 3 years. She does a fantastic job & treats Layne like one of her own. I wouldn't take him anywhere else.

We adopted our boxer pup from Melendez Boxers/Kats Kennels in January of 2022. “Geraldo” was the last of the litter, just over 8 weeks old, a bit of an alpha pup, but we had to scoop him up after seeing that face. My kids decided to name him Leo. Now over 18 mos later, Leo is so much fun. He’s still full of energy, loves his walks, is absolutely fanatic over a ball, and enjoys an over abundance of treats from his human siblings daily. We love our Leo and are grateful to have found him through Kats Kennels. They were extremely responsive when we had initially inquired about puppies, & they very thorough and professional throughout the adoption process. They even reached out post-adoption to see how Leo was adjusting to his new family. I would highly recommend them if you are looking to adopt.

We had our long haired Siberian Husky groomed here and the experience was absolutely amazing! He had not been groomed in a while so the task at hand was a tough one to say the least. Kat made it happen and kept us updated with pictures and videos along the way. We are very happy with the results and look forward to working with her in the future!

My troublesome dachshund, Hershey, spent six days and seven nights with Kat late July 2024. Kat provided several videos during this time to allow me to see how Hershey was reacting to his situation. He had of lots of grassy Area to play and exercise. I did try to follow Kat’s instructions about providing food. I think this is important because it helps to keep the dog on his regular schedule with his usual dog food. While I was very happy to have Hershey home with me and Hershey seemed happy to be at home, I would not hesitate if the need arises to board him at Kat’s Kennel.

We absolutely recommend Kat's Kennels and will definitely use them again! Our Milton was boarded for one week. Drop-off/pick-up was quick and efficient. LOVED getting videos every day of Milton. Grooming was excellent especially his nails and the bandana is too cute. Milton came back home a very happy and healthy pup :)

We have been using Countryside for decades at this point and always recommend them. Our dogs have always been well taken care of and everyone who works there is extremely nice. Thanks for loving on all our family dogs over the years!

We've just picked up our dog after an extended trip from this kennel and I cannot be more pleased. I was nervous because it was our first time taking him here, but the staff were kind and assuring answering all of my questions. Our dog came home happy and relaxed with a good report. We are thankful to have found a trustworthy and exceptional kennel so close to home.

We are so happy we found this dog care place. My dogs had a great time. They came home dresses and ready to party. Love that they have extra amenities. I feel like they treated my dogs like family. We will be using them for our dog sitting needs from now on!

Wonderful place for our dogs! We have 2 big dogs and it's never been a problem. I like that they can be together during their stay. The staff is always amazing and we know that the dogs are being cared for and loved! It's always a relief to bring our dogs over there knowing that they are in good hands. Bronco is usually anxious and he has never showed any signs either before or after! Thank you :)

This was our first time using this kennel. It went well, and our dog came home healthy. Those are the most important things. The cost was reasonable. There are limited times for drop-off and pickup, so we did an extra day before and after our trip, but that was okay. Our dog was nervous and began drooling excessively, which I did not expect.

Wonderful place to bring your pup. My dog Goose always comes home with less energy and a cool bandanna. Can’t recommend this place enough

GOOD people running this company. The kennel sits on the property that their house is on. Locally owned and operated. I got the feeling that they've been doing this a long time. Our dog seemed to enjoy the overnight stay.

Our experience has been great. This family-owned business takes time to get to know owner and pet and provides a wide array of services. More importantly our dog loves the place!

I started using CB&B nearly two years ago and this place is GREAT! I don't take boarding my four legged lovers lightly and spent many many hours researching Richmond area boarding facilities, their reviews on multiple sites, and their business websites - I felt most comfortable with this business and boy am I glad I did! We are always received wonderfully, my dogs are always happy when I pick them. They are always incredibly healthy (both physically and mentally) when they are dropped off and upon return. Upon my older dog's spa day, they sent me the most amazing pictures of him completely relaxed and clearly feeling pampered! You can tell they love animals (one occasion I picked them up and there was a bark-mitzvah happening for one of the boarded dogs!). They are always friendly and accommodating... For me, it is worth the 40 minute drive to know that my babies are being so well taken care of; I wouldn't take my pets anywhere else in the Richmond area. If you are looking for a place to entrust your pets with, hands down 100% go with Countryside Bed & Biscuit. I can't sing their praises enough!

What a wonderful place to board our dogs! The people are so kind, and obviously love taking care of our four-legged family members. We like to get the dogs nails clipped on the last day before we pick them up and they always do a great job. It's so cute how they send them home with a little doggie bag of treats! They have great options for playtime, nature walks and human interaction while you're away from your pets. Reasonably priced and nice facility. Highly recommend.

They treat Apollo as if she is their own big puppy even when she is a 3 year old Great Dane.

I can not speak highly enough as to how much they care....Kelly is great...take time out to text us messages and sent pics💙🤍👍 …

I have used Wagging Tails several times and my two dogs love it. I get them a double kennel so they are together with enough room to move and cuddle when they want to. I will continue to go there. The people treat the dogs like their own. Would highly recommend to anyone looking for a weekend or long vacation stay for their dogs. Also, they offer a grooming too so if you want your dog washed and cleaned they can do that too.

Our family has used Wagging Tails Kennel for training and for a kennel. They are very professional and our dog loves it there. Drew is the trainer at Waging Tails and his training has made a huge difference in our dog’s behavior. I would highly recommend Drew for dog training!

Wagging Tails is a kennel that provides superior service. The dogs are happy and staff genuinely care about the animals. They manage medications and other concerns with confidence. The dogs never fuss when dropped off and are typically greeted with hugs. Thank you for all you do.

Both of our dogs love it here. They take really good care and check in/check out is fairly easy.

Always friendly and efficient. My only complaint for this visit is that my White dog came back very unwhite. Still the best Kennel

We’ve used wagging tails quite a few times and we’re happy every time we use them! Our hound Hank loves spending the night! He’s so excited every time we walk in and he comes home exhausted from all the fun. I do think $44 a night is a tad steep for boarding but honestly we’re so happy with how our dog is treated that we don’t mind too much! Would definitely recommend!!

Everybody's nice there nice place ziva my German Shepherd likes it too

Just had our first of a few booked stays last weekend. They were great. Drop off was quick, as well as pick up. They gave him a courtesy "maintenance" bath because he got dirty playing in the mud. He seemed to enjoy himself.

We have been using Sweet Annie's pet sitting since our rescue puppy, Colby, was about 6 weeks old. He is now 2 years old and absolutely loves visits from his favorite, most loving, and sweetest pet walker Gisele! Claire has a truly well run, dependable, caring, trustworthy and dedicated pet service! I love Sweet Annie's!! The written updates and pictures I get from Gisele are the highlight of my day! I watch the clock in anticipation of them! Seeing my happy boy play and get love and attention makes my heart sing. Sweet Annies is honestly THE BEST!! I will only use them for our precious fur baby! Cathy Massie

I absolutely love Sweet Annie’s! We own a free week of walks from our apartment complex. We booked them for the month and haven’t looked back since! They are so professional and loving with my animals. My dogs are always so happy to see April or Jenelle. They treat my dogs like their own. I also love that they send pictures and updates after every walk. Their paying system is so easy and the use of the website is easy too! The walks are an amazing price. I would highly recommend Sweet Annie’s to anyone!

I have used multiple dog walking services in the Richmond area and Sweet Annie's provides exceptional care. On the app they provide multiple pictures and a quick update of their visit. Many of the photos are better then pictures I take of my dog! Every walker that has worked with my dog Lilly has been very kind and caring. It is a huge relief to know that such great care is taken care of my dog while I am at work. The walkers do extra things like bringing in packages when they see them.

I have a kitty with asthma who needs a daily inhaler, so it's very important to me that I have complete confidence in my pet sitters. Sweet Annie's has been amazing from Day 1! I love getting Gisele's photo updates of both my kitties, detailed reports, knowing that she is not just looking after my fur babies, but also watching out for my house. Giving someone access to your home and your pets requires complete confidence and trust, and Sweet Annie's has earned both many times over! Thank you!

We booked Sweet Annie's for the first time this summer, and could not be happier about our experience! We have two dogs (one a senior) and a cat and their Almost Overnight package was perfect for them. Our sitter was Ivy, who was wonderful with providing us photos and updates at every visit. Could not recommend a service more highy, and we will certainly be booking again!

We have been a part of the Sweet Annie’s family for many years. We love the service emails when we’re out of town. It’s so nice to see pictures of our dogs while away. They are responsive to our needs and contact us regularly before, during , and after our vacations. It’s really nice for our dogs to be in the comfort our home while we’re away. They were amazing when we had to rush out of town for a funeral. We love our sitters at Sweet Annies’s.

The Sweet Annie’s Team cared for my yellow lab for 2 years. They took him on countless walks and showed him love on the days he battled severe allergies. As a busy teacher and mom, the team was easy to communicate with when I needed to make schedule changes. I always trusted Claire and her employees in my home and with my fur baby. Their communication was always wonderful and my dog loved seeing his dog walker each day!

I was reluctant to leave my young kittens behind when I went out of town for a week. Sweet Annie's stepped in and went far above and beyond what I expected of a pet sitting service! Jesson and Christy were our sitters, and they were wonderful! I immediately knew my babies were in the best hands while I was gone. They both treated my kittens like their own pets. I loved getting daily updates, and I especially loved getting photos of my babies! I cannot say enough good things about the staff and sitters at Sweet Annie's, and I will be happy to use them for any and every instance when I need a pet sitter!

We love Sweet Annie’s Pet Sitting!! They are very thorough and treat our cats as their own! I never worry about my fur babies when I’m traveling because Sweet Annie’s is there to care for them. Sweet Annie’s emails daily updates and pictures of each pet so I always know how my kitties are doing. Sweet Annie’s will even water your plants, bring in your mail and other packages as well. I couldn’t ask for better treatment. They have my highest recommendation 😊

We have been SO HAPPY with Sweet Annie’s! Our dog walker is super reliable and genuinely loves our dog. We get daily detailed reports that let us know every detail, including any inconsistencies in her behavior or “business.” We know our dog is well cared for during the work week because of this awesome small business!

In my opinion, this is the best facility by far. The staff are remarkable, friendly, courteous, knowledgeable, helpful. The facility is impeccably clean, they go all out on holiday decor. When your pet gets picked up after daycare, he is usually exhausted, a sign he had a very active day.. The boarding facilities are great with different accommodations to choose from, the training staff is professional, knowledgeable and friendly. Only had one grooming session and it was superb. Highly recommend Holiday Barn. Especially if you have a puppy. Bring it in for training and daycare and your puppy will be well socialized and have the basics in training. Every place has issues from time to time, but Holiday Barn is a pristine place, with a remarkable and might add numerous staff,& great accommodations.

Such a great place! My little girls are very shy and sensitive pups they get extremely nervous when we drop them off for vacation and the employees are very friendly and patient with them when we come back we get a little paper that tells us how they were and what they were up to! Such a sweet place!

My dog has attended daycare twice a week at Holiday Barn for about 2 years. She loves all of her counselors and gets excited to go to daycare. We also use their boarding and grooming services regularly. My dog is always wearing a cute bandana after grooming! They are more expensive than other places but the level of service and care for our dog has made it worth it. I also love the extra enrichment activities offered like birthday parties!

When I first started bringing my pet here, I was really happy to have found a place worth the while who took care of my pet. After my 3rd visit is when things started to happen. First incident in May/June, I got the bath/haircut with the itchy scratchy package. Lauren bathed him and his skin became inflamed within 30 minutes of leaving the resort. I called and spoke with Heather, grooming manager, who offered to bathe him again the very next day which I obliged. When I asked about the products used I never got an answer but was told I needed to take my pet to the vet for his allergies. I’m aware of his allergies so I try to combat them both inside with what he eats and outside as far as products used. Second incident was in September where I again, purchased the itchy scratchy package and Brandi bathed him. Yet again, his skin became inflamed and very hot within minutes of leaving the resort. I called and left Heather a message and to date have never received a call back or anything. If I could give 0 stars I would for how negligent they were and not wanting to tell me what the products used are. Again, I’m aware of his allergies so not knowing what’s being used on his skin is why I won’t be returning. $115-130 per visit here has cost me a $300-500 vet bill since nobody wanted to say what the name of the product was or what all is in it to prevent the inflammation from happening.

I had recently been taking my miniature dachshund to Holiday Barn, but I will NEVER bring him back. The first red flag I noticed is that they didn’t feed my dog when I dropped him off for his dog training. I ignored this and kept taking him back. This last visit was the last straw. When my father picked my dog up he looked skinny and he looked nervous and flustered. He was so ready to get out of there and he finally got back to his normal self when we brought him back home. I’m so lucky that nothing terrible has occurred after reading these horror stories. This place is overpriced and they won’t even treat your dog well. If you love your dog don’t have them come to this place.

We took our standard dachshund Mila here after several neighbors recommended Holiday Barn. We only had her for 3 months but had made travel plans over a year earlier to spend a week in France. Boarding her so soon worried us. The staff at Holiday Barn was very kind and helpful from the start with the reservation and vaccine questions. On drop off the staff really put me at ease with how kind they were to Mila. The same great experience was at pickup and we could tell Mila had been in good hands. She was excited to see us but looked great and the same kind staff member i left Mila with was the one the helped us at pick up. She informed us how Mila did all week. They also had great notes and info on how she did at the day camp that we enrolled her in a few times that week. It's great knowing we now have a facility we can trust to leave Mila with when we travel.

I was so nervous and anxious about boarding my 10-year-old cat for the first time; he has recently diagnosed diabetes, which requires daily pills, and boarding him for the week we were out of the country was the only option for us. We went to tour before committing, and they were so welcoming and took us right back to show us everything in person. I was even able to pick the exact kitty condo my boy would have. At drop-off, they let me help set everything up and say goodbye, and weren't judgey at all about all the things and information I brought with him (lol). I was able to text to check in everyday, and they were always prompt with a response! And pictures when I asked! My boy is easily stressed and needed additional medication to help manage the anxiety, but they were so supportive about it. He even came home with some written updates on his stay, which was such a nice surprise! Boarding a cat probably isn't ideal in most cases, but I genuinely feel like they met him where he was and I am so grateful for that. It also meant so much to know he was safe and taken care of, and getting his meds properly while we were gone. I hated being away from him, but I wasn't worried about him. I highly recommend Holiday Barn (we were at the Midlo location)! We couldn't have been more pleased with the whole experience and I'm so relieved to know we have this option in the future!! Thank you all so much for taking such good care of and loving on my sweet boy, Ketch!!!

I don’t understand why this place is allowed to operate and I hope someday soon it’s shut down. In 2021 I sent my two beloved dogs there for a week while I went to the mountains for the only solo vacation I’d taken in years. I called every other day for a check-in, and was told, ‘they’re fine’ rather laconically. I wish I had listened to my gut. When I picked them up both dogs were covered with bloody sores. They had been groomed, and the sores should have been noticed and reported, but no one had apparently paid any attention to them. My big lab - the most extroverted of dogs - was shut down; my smaller dog was shaking. I brought their condition to the attention of the staff, and they sent out a manager, who didn’t apologize, but proceeded to grasp my dogs - who were cowering in the back of my car - to try to position them for photos, until I put myself between him and them and said, ‘Stop touching my dogs.’ When I took them to the vet the next day, my smaller dog had lost a quarter of her body weight - in a week. Since then I have heard horror story upon horror story, from veterinary professionals, trainers and friends. Perhaps the worst came from one of my doctors. HPB sent his dog home with a broken leg and didn’t mention it. I regret not writing this review sooner, but it was an awful memory. My big dog died later that summer, and I have to live with the fact that I left him in that terrible place. Please don’t sent your animals there. I don’t know why they treat animals the way they do, but it isn’t kind, and it’s barely humane. (I’m giving them one star because you can’t post a review without a star and because at least they didn’t return my dogs dead; but please do your research and read all the other reviews on here about all the other traumatized and starved dogs they’ve sent home. Dogs don’t just bounce back from experiences like this. Mine didn’t. Yours won’t. Keep them away from here.)

The only place we'll take our puppies for overnight travel! The staff is always friendly and welcoming. The check in process is efficient. The puppies get total pampering with the facilities including private rooms with windows, tvs and bedding from home. A pool and other enrichment available. Our pups even got stockings on Christmas! We have also completed on site training that has been the same amazing experience. Highly recommend!

Great facility. We housed our pup here for three days and he had a great time. They took pictures and answered all questions. They took my phone calls about checking on my Murphy. If they didn’t answer they were prompt in returning my phone calls. Murphy loved to swim. The facility is clean and efficient. Thank you for caring for my baby! After the initial upsetting moment of not taking our old cat, we wanted to give this place another try. We now understand why you didn’t take our cat, I was just frustrated with lack of communication at the time (3 years ago).