Pet Sitters in Helm, VA

First time taking my dog here, Jack should’ve knew it was a red flag 🚩 when they want you to sign a form. she cut my dogs on his chest. 🥹😱😡 The haircut is a lot shorter than what I asked for also, his hair is uneven and a bald spot on his ear. she claims that he had it there before. My dog never had a bald spot on his ear. She told my husband, he was very good when she groomed him. Never coming here again please be aware of this place. ⛔️ 🛑 ❌

When our previous dog got older and needed extra care when we were away, we trusted About Pets Center with her needs. We now have a new dog (a puppy). We knew from day one we would take him to About Pets Center. Because our new dog is from a social breed, we take him at least twice a week for daycare so he can see his dog friends! We have had him groomed there, and we aim to have his nails done monthly (they come out smooth and rounded unlike the jagged splits that the vet produced!). The owners will help educate you on every aspect they can about your dog (a puppy is new to us!). Our dog loves to visit and shakes with excitement on our way through the door. He loves About Pets Center!

I board my fur baby here whenever we go out of town as they are always willing to accommodate my needs if they have the space. They take excellent care of him. Normally he doesn’t want go with strangers but he walked right off with the owner down the hallway so calmly and acted like he was right at home and didn’t even bark at him. That made me feel at ease as I knew he was in good hands.

Fantastic staff! Our dog loves day care and boarding there. Victoria is a great groomer!

I appreciate the expert care of my my Lukey, my old, diabetic Yorkie, at About Pets Center. Victoria, the owner is a Yorkie specialist and my Lukey's needs are met fully with precision and love by Victoria and her son Brian. The first time I took Lukey, Victoria told me that "he is very appreciative." The only way one can understand that is if they know their business.

Our dog got groomed here when she was a puppy. When our groomer from the last 8 years quit there was no question we wanted to take her back to about pet center. It's a little out of the way for us but worth it for a quality groomer!

My fur babies Stevie and Holly LOVE to go to About Pets Center. Victoria and Brian are always very professional and they are always accommodating in day care stays and when I go out of town for vacations and Stevie and Holly need care. I have taken Stevie, who is a Cockalier to Victoria since she was 3 months old. Victoria has groomed her beautifully for 5 1/2 years. Stevie loves Brian and to runs to him as soon as she sees him! Holly Noelle, is my Yorkie who is 2 1/2...she is a Radford Yorkie! She is gorgeous and loves to visit and be groomed by Victoria. She enjoys playing with the other Yorkies and has a great time. I highly recommend About Pets Center for safe professional care for your pets. I only trust Victoria and Brian to care for my babies. About Pets Center is the BEST in the Roanoke Valley!!!

I took one of my collies there June 15. She is ALWAYS excited to go. She is treated only slightly less well there than at home. The owner is very "hands-on", professional and expert. I have recommended them to many people and will gladly continue to do so. By the way, the pricing on grooming is comparable, if not better, than at the pet "super stores" in the area. I'm not surprised that I frequently meet pet owners there who have traveled hours just to get the services from About Pets.

Contacted “About Pets Center” about my aunts boarded animal. Explained to them about my emergency situation and the owner of the company “Victoria Radford” took care of us. I was able to pay over the telephone and Ms. Radford took care of my family. Thank you Ms. Radford for taking care of our family during this rough times.

I want to start by saying that I’ve never met a team of groomers so enthusiastic and so open to getting to know you and your pet. My first experience was amazing!! They made me feel like I was leaving my baby with family. I had no worries at all!! They were so caring and my baby loved it! First impressions are everything and this one will stay with me forever! In a Great Way!!! My Lana will definitely be back! Thank you guys !! Y’all are amazing ! Keep up the great work!!

My dogs love Trent! He provides reliable and quality pet care. We feel at ease when we travel, knowing our babies are so well cared for by Trent!

Trent and Allison did an outstanding job with our 4 dogs when we were out of town for a week. I am so happy I found them I would not trust anyone else with our pets! If you need someone for just a day or even longer…you can count on your pets to be well cared for. Highly recommend!!

Trent was awesome! I have a pair of young cats who have lots of energy. He took care of them for a reasonable rate, at short notice, over a holiday while I was out of town. He played with them, kept the place clean and sent daily pics/updates. Helped a lot with my peace of mind. Definitely recommend.

If you are looking for a vacation stay for your beloved companion while you yourself need to get away, then this is the place. Do you have a little dog who does not want to be around the big dogs? No problem they have their very own cozy cottage. Do you have a big dog that needs to unload energy? No problem they have their very own large play area. Do you have training issues and need a professional guidance? No problem the owner is a certified trainer who loves all types of dogs and is absolutely amazing. Are there days when you just do not have enough time to play with your pet and would like him/her to get socialization? No problem. They have doggie day care. There are many needs that the Bigger Brain can fulfill all you have to do is call and make an appointment. I absolutely love it there.

I can leave my two dogs at the Bigger Brain and know they are getting expert care. When I drop them off they run to the kennel gate with tails wagging. When I pick them up, they are relaxed and clean. Debbie knows dogs and gives great attention to knowing yours. Can't recommend enough.

My two dogs were cared for as if they were their own. Well cared for facility with lots of room for the dogs to run and play. I also loved that they allowed them to kennel together. One of my dogs is a rescue dog with high anxiety, if he had to be in a kennel alone, I wouldn't have enjoyed my vacation worrying about him. It was a great experience, we will definately return!

We took five dogs to board. When we got home, we picked up only four. One of our dogs had bloat in the past. We advised the owner of this fact and explained how important it was to use a ball in his dog bowl to make him slow down when eating. While we were gone we received a call advising us that our dog was dying! The owner wanted to know if we wanted to spend additional money on a “sinking ship.” He was a member of our family! Not any kind of ship! We advised her to take him to the vet. We received a call from the vet letting us know that there wasn’t any hope. We suspect what happened is that the ball was never used; he ended up with bloat again; the owner didn’t recognize the signs of bloat; and she waited too long to take our precious Luca to the vet. If you value your dog’s life, don’t take them to this kennel!

Our pups are always happy to go here! We used to go to a nearby kennel but felt the owner sometimes hard to work with. Debbie is also so friendly and accommodating and our dogs are well cared for.

We, and our dogs have relied on The Bigger Brain and it’s proprietor, Debbie Duttenhofer, for at least 15 years (through several locations). Blitzen loves going to Miss Debbie’s and we always feel very secure in trusting Debbie and the BB staff with our most important family member!

great people who care about your dog... Love these guys. Would recommend them for sure!

Great place. Lots of running room and my dog did fine.

LOVE this place and Debbie.....have learen alot from and got alot more to learn....Thanks Debbie

Nice place and good service.

Morgan is great! She takes such good care of our Reese 🤗 She’s so good with animals and you can tell just by how they react to her. Definitely recommend. I don’t have to worry when Reese is with her, she is amazing!! …

Deborah at Ace Pet Watchers has taken care of our cat for many years. We have been so fortunate to have her. She is professional, knowledgeable, and gives phenomenal care to our pet. I can always count on Deborah, even when I need her last minute.

My wife and I love Deborah! When we travel we don't worry about our most valuable possession---our furry kitty getting to stay in our home. Deborah is very professional, reliable, trustworthy and caring. She has accommodated us several times on short notice. She is easy to contact and quick to respond if something is amiss or needs attention. You will have peace of mind with Deborah as your pet sitter because she is so much more. We would not want anyone else taking care of our kitty or our home. She is the best! :):):)

We have used Debra's services many times for our standard poodle and our cat without incident, until this time... We left 2 days ago Monday and were 100 miles away. She lives about 2 miles from us. She expressed concern about the weather on Sunday (1 day before the trip) and asked if I had a backup plan in case of snow. I didn't and I did not feel comfortable leaving a key with my neighbor or asking them to come to take care of my pets. I told her no, I did not. She made the first visit at 4. It did snow and she sent me a pictures of her car under snow and texts from her friends about the roads. Between 830 and 9pm, she told me she wouldn't make it. I asked when she would make it and she said she would have to shovel 2 streets in the morning. She added that if I had given the neighbor a key, it wouldn't have happened. She added that " if I wreck my car trying to get there, I could lose my buisness" making it my problem and my responsibility. So we had a friend drive to her house ( with absolutely no problem with the snow) to pick up the key. She was talking to him about not having insurance for snow? My pets were abandoned. In order to be a buisness owner and fulfil that commitment, that owner needs reliable transportation and a backup plan. This was 1-2 inches and certainly not considered an extreme weather emergency. Potential customers need to be aware of this incident for the safety of their pets.

Looking for a great pet sitter last year for a 7 day vacation I came across Deborah. Leaving her with all my fur babies I was of course a little worried. But when I came home to happy healthy pets and a daily journal she had left on the table I knew she was a great pet sitter. This year I was able to fulfill a bucket list type vacation and once again called upon Deborah with great confidence. She again kept the fur babies fed and watered and loved. I left her them for 3 and 1/2 months and she went above and beyond. She did extras that most pet sitters won’t. Would recommend to anyone looking for a great pet sitting service.

Deborah is fabulous! I am a single pet mom who works odd hours, and my puppy has had a huge struggle with separation anxiety. Deborah is the only way I can manage my life! She works around my schedule and does absolutely what is best for my dog. She is trustworthy, stable, and great with my pup. You won't regret giving her a try.

We have used Deborah for daily walks and overnight pet sitting for a year-and-a-half. We would not trust our 3 dogs with anyone else. One is deaf, one is older with multiple medical problems, and the other is a rescue with behavioral quirks. She is reliable, flexible, and so wonderful with our dogs and their individual needs. We highly recommend Ace Pet Watchers!

I had a fairly last minute trip and just moved to VA a few weeks prior and didn't know anyone. Other pet sitters ignored me, but Ace fit me in even though it was a couple weeks before Christmas. She even sent pictures and videos of my cats and guinea pigs Christmas day and her last scheduled day as well, which I absolutely loved. Would definitely recommend!

Best of the best - always reliable, trustworthy, friendly and takes great care of your pets. Also, great value for services provided. Give Deb a call and you will never want another pet or house sitter.

I'm not a customer, but if I was.. I would surely choose Ace Pet Walkers because she looks like a very caring woman who loves her job and the happiness of the Animals that she cares for.

Granna's Place is the next best thing to having my pups at home with me. She takes such good care of them and even sends me pictures and videos while I'm away.

We had an excellent experience with Granna’s Place boarding our cavalier princess….. Penny. I felt comfortable from the second we dropped her off and knew she was in good hands. Her home is clean and she lives on a beautiful piece of property adequately fenced. We will always be calling Granna in the event we have to leave our precious pup. Thank you!

Granna’s Place was the perfect place for our Boston Terrrier! We were able to board on short notice for the weekend and felt that she was treated like a member of the family!

I have never felt so comfortable leaving my dog with someone as I did when I dropped him off at Granna's Place. It feels like you're leaving them at a family member's home. I think he was actually sad to be picked up. I cannot recommend them highly enough. We already have his next stay booked for August.

Kind and wonderful to all animals. VERY clean home! Granna is a very dear friend of mine.

Excellent experience! Thor was very happy at Granna's place!

Thank you, Jacob!

Ruger has been coming to Aspen Grove since he was a puppy—12 years now! Then Bear started boarding as he got a little older, and now our new pup Rowdy. I have always felt comfortable leaving my fur babies here at Aspen Grove. I know they get extra special care. They are on my way to work for easy drop-off/pickup. Great staff who truly love your fur babies!

I used Aspen Grove for several years to board a previous dog and am now taking my new dog there for day care. I have always been very happy with Aspen Grove because my previous dog loved it there. She would pull to go inside everytime I took her there. I liked that they let the dogs have outside time with other dogs to play or just hang out free of harnesses and leashes. They really cared that the dogs were all happy. My new dog is a shy breed so I am taking him there for day care once per week to help him get used to other dogs and people. The staff have given him special attention to help with his shyness. He is getting more used to being around other dogs and other people with each visit. The animal behaviorist who we hired to help us socialize him is familiar with Aspen Grove encouraged us to let him attend day care there because of the favorable opinion she has of them. Aspen Grove Bed and Breakfast Boarding Kennel has my highest endorsement. It is such a relief to be able to leave your dog where you know they are having a good time and being well cared for.

As a owner or a very spoiled 3.5 lbs yorkshire terrier I am more than particularly over where she stays and how she's treated. I can say without a doubt Aspen Grove is a wonderful place. The new management are amazing, and the staff take time and truly care about the pets that come stay with them. Pepper is always cared for I never have to worry about her while I'm away. THANK YOU Aspen Grove for being such an amazing place!!

Our Berkeley became part of the AG fam in 2008 and went regularly until he went to the 🌈bridge in 2020, he is actually the sweet boy on the reservations tab in the doggles. They have always taken such special care of our boy and could not imagine going anywhere else. 🐾🐾💙🐾🐾 …

The staff here is amazing!!! They make sure my babies are safe, comfortable and have a great time. The new ownership is making remarkable moves to update and upgrade the facility. They are very accommodating and I will continue to bring my dogs to aspen grove 🩵🩵 …

I wouldn't board my furbabies anywhere else but Aspen Grove. The manager, Reece, has excellent communication and always keeps your mind at ease. It is clear they love their job and taking care of our babies! I enjoy seeing pictures of the all the pups having fun during their stay at AG.

Aspen Grove is the only place I will ever take my fur babies! Reece does an excellent job keeping fur parents in the know and up to date about their fur babies! The care provided by the staff is exceptional and the pups are truly loved and treated as if they were at home!

We have used Aspen Grove for 20 years. We took our first German Shepherd there and they were great. We have been taking our second Shepherd there and everything has been wonderful…until the last visit we took her to. Will never take her there again!!!

I have only positive interactions with the whole staff of Aspen grove. My dogs absolutely love to stay there. They come home happy and love to go back. Would not leave my girls anywhere else.

Aspen Grove has been a wonderful kennel for many of our dogs. They love the friendly and warm staff. Reece is exceptional! We adore him and all of the staff!! Baci and Babe love them!! We couldn’t ask for a better kennel!! Rose

The Prestige pet sitters were absolutely wonderful!!! They took excellent care of our 10-year old cat, Rosie. They surpassed our expectations and we didn’t have to worry at all about Rosie because we knew she was being well taken care of. They gave her lots of attention. They sent multiple photos after each visit and wrote to let us know how the visit went. They also come by well ahead of time to ensure they know how you would like your pet to be cared for. And we were able to use a lockbox, which made it so easy for us. We definitely recommend using Prestige Pet Sitting!!

Prestige Pet-Sitting takes great care of my dog, Pepper. Since there are multiple sitters (several of whom are VT vet school students), my schedule is always accommodated. The pet-sitters come to my house, because Pepper has anxiety and cannot be kenneled. In addition to feeding and walking her, the sitters cuddle and calm her. They even trim her nails and bring in my mail. I receive detailed visit reports and great photos. I will always use Prestige for my dog-sitting needs.

Prestige Petsitting is absolutely the best. They have watched our cat and aging dog for years. We always know they are in great care; we never worry about them. Our dog gets so excited when they visit too. They send updates from each visit. We see photos from each visit. And, as needed, they call/follow-up with any questions.

I would absolutely recommend Prestige Pet-Sitting! I have been using them for a couple years now. They've taken awesome care of my pets! They've been available every time I've needed them, even on late notice. They give updates with pictures at every visit. I've been very happy with their work!

Prestige is the absolute best pet care provider in town bar none! Mike runs an extremely well organized operation with the absolutely highest quality care and customer service out there. Our pet sitters routinely gone above and beyond, and are always extremely respectful of our home. We’ve used almost every service they offer in the last 6 months and we’re consistently blown away by the professionalism, quality, and generosity of Prestige and all their staff. Shout out to their amazing new groomer Tina who took our shaggy doodle and totally transformed him!

An absolute 10/10! I have been using Prestige Pet Sitting for 'Years'. Always the best experience and fantastic communication. Absolutely Love them!

Excellent , reliable service. This is especially handy when one has to unexpectedly travel with little preparation. Knowing one's fur babies are taken care of during a stressful trip can be quite the relief when you're not sure of exact return date.

I’ve used Prestige several times and wouldn’t use anyone else. I feel completely comfortable, leaving my dog at home, knowing she will be cared for. Communication is great. They let me know when they arrive and when they are done leaving a full report and pictures (which I love). They are also very reasonably priced. I could never use a kennel again!

I cannot say how much this company cares for your pets, you cannot go wrong with these guys, have used them multiple times. They got back to me the very next day and was able to watch our dog and cat over holiday weekend. They kept in touch with me through the app. With my work schedule, I have used Prestige countless times and they have always come through200%. Prestige sits head and shoulders above the other agency I used.

We had very good experience with Prestige Pet-Sitting. Misha and Mike took care of our dog at home when we were away, we receive updates and pictures for each visit, they are just so nice! would recommend to anyone who needs pet sitting.

I want to thank CountrySide Kennel for all they did for my family when we had a medical emergency. Their kindness was unprecedented, as they took in our four dogs (one a puppy) and our cat at the last minute. They were so helpful and understanding and went way above and beyond to accommodate us. They kept us updated on my pets welfare. They were so compassionate with our situation and took AMAZING care of my pets. I highly recommend CountrySide Kennel, the kennel was immaculate and the dogs extremely well cared for!! 5 + stars

Nick and everyone else at CountrySide were great. My dog Rocky had his own large area and got a ton of outdoor time and personal attention from the staff, I know he will be excited the next time he gets dropped off. He even got a free bath because of the length of his stay. Their prices are great and I will definitely go to them from now on

Oscar had such a great time at Countryside. They were very accommodating with diet and grooming. They recognized that he has a ritchy rear end and what doggie doesn’t? He had a bath and a nail trim with Dremel and he looks so handsome. I really can’t recommend this boarding/daycare highly enough. Nick and Deborah truly love four legged furry friends and it shows.

Our boy Maxx stayed for 6 days. The staff is excellent and the cost is affordable. If the need arises again, they will be our first choice for boarding. He got a bath while there too.

First time leaving my girls, I was a bit nervous. But they all seemed to have done well. Everyone working there is extremely nice, when I pulled in there was someone in the yard playing ball with one of the boarders. Would definitely recommend and will use them again!

This is a nice facility out in the country (hence the name). Prior to leaving our dog here I went and took a tour. The owner, Nick, seemed very knowledgeable and has invested in quality kennels. He seems to give each dog a lot of personal attention. I was anxious about leaving our 2 year old German Shepherd, but when we picked up he seemed happy and was in great shape.

I have a 6 year old, high energy, high anxiety Australian shepherd so I'm often worried where I board her at. Countryside boarding was amazing! I trusted them with my baby, got regular picture updates, and she even got a complimentary bath at the end of her week stay. They were very accommodating with all of my dogs quirks and anxiety triggers. I really felt the owner and team were compassionate and cared a lot about the wellbeing of the animals and weren't just looking to make money doing the bare minimum like some boarding facilities. The facility was very very clean and they allowed tours of the whole place before hand. They are just starting out and there isn't many reviews but don't let that deter you, I can't recommend them enough!

Friendly & accommodating nice facility. Our dogs have no problem being kenneled at Countryside & we love knowing they are well cared for

Great kennel. They took really good care of my two dogs while I was away for Thanksgiving. The people were so nice and you could just tell they care for the animals.

Countryside watches over our little old (14) lady with care and compassion. We have total confidence in their care when we need to leave her

Pet Pals just took care of our cat and our rabbit and they did a phenomenal job! They communicate every time they come with pictures and updates. The animals took to them right away on their initial visit to meet them. The app that they use was great for seeing the detailed instructions for care that they use, texting us updates and photos and paying. We will definitely be using them in the future!

Great pet sitters and caregivers. Our dog Belle agrees! Very responsible, loving, and timely!

I rarely write posts but I do want to thank Jessica & her team for excellent service to us back in November during a stressful travel period for myself and my family. The team made being on the other side of the world feel comfortable, knowing they were there to support my critters.

The team at Pet Pals has always provided the best care for our pups! From detailed notes to adorable photos, we love the constant updates they provide and couldn’t imagine anyone else taking care of our four legged loved ones while we are away.

I have been working with Pet Pals for years and have always been so happy with the service. I love that I can go out of town and feel 100% secure that my fur babies are safe, happy and taken care of. The fact that they send pictures and updates multiple times a day also gives me visual and written confirmation that all is well at home. Highly recommend.

The fabulous people at Pet Pals take care of my dogs whenever I need to be away. They are amazing! I get regular updates with photos and, most importantly, I have very happy dogs while I'm gone and when I return. Also, I love the portal where I can schedule, pay, and see their notes about the visits. I highly recommend Pet Pals for anyone needing help with their pups!

Pet Pals LLC is an absolute game-changer for pet care! Their personalized attention and genuine love for animals make them stand out. Unlike the impersonal nature of using apps like Rover, Pet Pals treats your pets like family. They go above and beyond to understand your pet's needs, ensuring a comfortable and loving environment. My dog Cooper will only accept their high standards.

Whenever I need to go out of town, I always contact Jessica and her team to take care of my cats. They are so thoughtful and caring. Communication is great. I can travel without worrying about my pets for which I am so grateful. I would highly recommend their services to anyone looking for high quality care for their pets!

Pet Pals gets 5 stars for me. Jessica takes such good care of my three pups while I'm at work, taking them for a long walk, making sure they have fresh water, and their favorite treat before she leaves them. I would 100% recommend Pet Pals to take care of your furbabies when you can't.

Pet Pals took the most incredible care of our dog! They cared for our pup during ten vacations that we took over the years, and we could always rely on them to be professional, reliable, and kind. We loved how they spoiled our pup! We joked that our dog liked it when we took vacations because he loved seeing Kelly from Pet Pals so much. I recommend Pet Pals to all my friends (and several have taken me up on it and become repeat clients themselves). Hands down the best pet sitting we have ever experienced! You’ll also love the updates that they send in the app — it provides great peace of mind to see photos of your pet and hear about their visits while you’re out of town.