Create your free profile and find a trustworthy sitter near you today!
Add your pet care details and dates, then invite as many sitters as you’d like.
Pick a sitter and confirm the sit. Relax knowing your pets are at home instead of in a kennel.
Your sitter will send updates while you’re away. After the sit, write a review for your sitter.
Tina was a fantastic house/pet sitter for my cat Trixie - I can’t recommend her enough! She was very communicative and also self sufficient and I felt completely at peace with Trixie in her care. She took it upon herself to water my plants and also trimmed Trixie’s nails, which I always struggle with! She provided perfect company for Trixie, playing with her, brushing her, loving her and giving her daily medicine. She also left my apartment in perfect condition. I would gladly have Tina pet sit again. A 10/10 experience.
Alyssa was a very organized and caring pet sitter. This was our longest house sitter stay and she took excellent care of our home and two sweet and bossy Frenchies. I liked her communication to touch base the week before and how she initiated a shared photo album. We prefer not to get bombarded with daily text message photos and updates. She came up with a connected solution and touched base throughout her stay keeping us informed and sharing photos without a push. She even shared some travel gems about our destination as she is also a curious traveler and enjoys exploring outdoors. We would be happy to use her again.
Great pet care. The house was clean and tidy. The sitters had great communication. Would recommend again!
Initially, I was very nervous about finding my very first in-home pet sitter who could provide the level of care and attention our 3 beloved fur-kids required. From the moment Emily and Johnny stepped into our home, I knew they were going to be in good hands. Their gentle demeanor and genuine love for animals instantly put our dogs Gypsy & Johnny at ease. Emily and Johnny took the time to understand our pets’ unique personalities and preferences, ensuring that their every need would be met. During our absence, Emily provided us with regular updates and adorable photos. Their detailed communication gave me peace of mind, knowing that my fur babies were in the best possible hands. Upon our return, we were greeted by a happy and contented gang, who clearly had enjoyed their time with Emily and Johnny. Emily and Johnny are more than just pet sitters; they are true companions to our furry family. Their exceptional care, genuine love for animals, and unwavering dedication have earned them a permanent spot in our hearts. Without hesitation, we give Emily and Johnny a 5-star rating and highly recommend their services to anyone seeking trustworthy and loving caregivers for their beloved pets. THANK YOU Emily and Johnny!!! <3
Andrea was the perfect sitter for our older Italian Greyhound and our shy cat. She followed every request to a “t”, and helped us to feel comfortable and care free for a long zeewoi. The communication of photos and videos were a warm reminder of how well they had been adjusting to our absence. Andrea showed care and consistent compassion for Darcy and Hammy. She seemed to enjoy them and our home as much as us! We returned to an absolutely spotless home, without anything left undone. She thought of everything related to us and our pets, so we could have a seamless late evening return. We highly recommend Andrea for any zeewoi, as she is a jewel. Anyone looking for a “perfect” sitter would be lucky to have Andrea as a trustworthy, considerate and kind person to care for their pets and home.
Melissa did an AWESOME job with our 4 pets! Her personal style and communication via text, video, and pics were stellar and super comforting while we were out of town for 2 weeks. She showed up before the sit to go over instructions for the pet care and was even here when we returned (before she left for her next engagement). You would never know this was her first TH sit. She quickly earned our trust, asked for clarification when needed, and overall is just a GREAT PERSON!! Her kindness showed through in the care of each and every one of our furry babies. She will be a great sitter for others and is looking to travel across and see more of the US while remote working. We have adopted her into our family and she is welcome in our home anytime. Our whole family hopes to see her again-either for a visit and/or for a sit :) Thank you, Thank you, Melissa!!!
We were so happy to have Kyle as our house sitter for two weeks. Besides taking great care of our pets and our house, he was very accommodating. We were always able to get in touch with him if we needed to, and he agreed to take on some extra plant watering’s when the weather made a sudden change. As a bonus, he is very likable and communicative. We would definitely have him come again.
Kuldip exceeded all the expectations we had from a Zeewoi. She took over from another sitter when we got stuck out of country due to a family emergency. A highly energetic person yet extremely organized, she easily matched the energy level of my 2-year-old Border Collie Pavo. She not only exercised him multiple times every day, but even him bought him new doggy toys and treats (much appreciated!). She got along very well with our neighbor and with their combined help Pavo got a much needed doggy bath! With her by my dogs side we were worry-free and able to focus on our family needs. Lastly, she left a pleasant surprise when we came back home. Our home looked squeaky clean and beautifully organized. Kuldip is a gem of a pet sitter and we would love to have her back for our fur baby without any hesitation. I highly recommend her!
What an amazing couple we had as pet sitters for our two dogs! You can truly feel their love for animals. Nancy sent pictures a couple of times letting us know that they were having fun also with our Cody and Carson! Our home was perfect when we got home. They even left a beautiful potted flower and card on our island in our kitchen. We highly recommend this couple! Jim & Wanda
Heath spent a long weekend at my home taking great care of both dogs and the cat. He was able to help out on rather short notice, and I felt very comfortable leaving my pets in his care. Heath is friendly and reliable and left my home neat and tidy. I would definitely recommend him as a house/pet sitter for future assignments!
What do most pet sitters charge per day in Homedale, Idaho?
From $25/week to $100/week for the cat sitting and from 20$50 to 20$150 for the dog, additional rates include from 50% to 100% per additional pet, cheap rates are 20$40 for the cat sitting and 20$ for the dog sitting. On Sittsy you can find a pet sitter who will not charge you anything for keeping your pets at home.
Do pet sitters come to your house?
Yes, you can find a home pet sitter to stay in your house with your pet overnight and provide 24/7 care for your pets. You can include in your listing time the advisable timeframe that the pet sitter should adhere to and not leave your pet alone in the house. Usually, it's not to leave the pet alone for more than 4 hours.
How often should a pet sitter visit?
The pet sitter for the cat should visit at least once a day. For the dogs, the pet sitter should visit at least three times per day, the best solution is if the sitter stays overnight and watches your pets all the time.
How to find a trustworthy pet sitter in Homedale, Idaho ?
Look at the pet sitter with a high rating, and many previous bookings with good reviews, ask the sitter to make a meet and meet before confirming the booking online or in-person, and reach out to the pet owners where the sitter stayed before asking about reference.
What are the red flags in a pet sitter?
Common red flags in pet sitters are bad reviews from previous pet owners, a high cancellation rate after approval, a sitter who doesn't have a background check, a sitter who refuses to meet and greet in person or online, and a sitter who wants to make bookings outside of the platform.
Is it safe to hire a pet sitter?
Yes, it is safe to hire a pet sitter it's still advisable to see if the sitter has a background check, good reviews, and past bookings and make a meet and greet before confirmation in this way you can reduce risk to the minimum.
Do pet sitters stay all day?
Yes, pet sitters stay all day in your house and also they stay overnight, the sitter can leave your home for up to 4 hours or for a different time that you can discuss during the meet and greet.
I was very nervous boarding my Cat for the very first time, but that subsided almost immediately. Brittany is very friendly and appeared loving and caring of all the animals in her care. She even sent updates and photos every day so I was able to see for myself she was well cared for and very comfortable in her surroundings! I would not hesitate to use her services in the future and highly recommend Country Kennels!
We LOVE Country Kennels!! Brittany is so kind and exactly who you would want to watch your dog. She loved ours as if he was her own. The kennels and play yard are super clean. She is very quick to respond to any questions we have. Her price is very reasonable. I’ll never take my dog anywhere else.
Absolutely amazing! She was so flexible and helped me while I was traveling! So sweet and kind as well! I’d definitely trust her with my kitty again! She sent texts and photos to keep me updated while my cat was in her care which really comforted me! 10/10 recommend!!
Brittany is beyond amazing!! From the moment you first arrive at Country Kennels to picking up your fur baby.......your pet has had the best possible care. Brittany is so kind, loving and attentive to pets......and their owners!! The price is reasonable.....the kennel is clean......the property is lovely......the animals are so well cared for!! Brittany knows leaving a pet can be hard for owners; she sends pictures and videos as reassurance they are happy and doing well. My only worry is my pet will not want to come home with me!! Bottom line.......if there was no Brittany and her Country Kennel.....I would not be able to travel!! She is simply the best!!!
We have boarded with Country Kennels for the past few years and absolutely love them. Brittany provides fantastic, affordable service, as well as a safe and fun environment for our doggos! Highly recommend!
Brittany is amazing with my dogs! I feel like I'm letting my pups stay with a trusted family member when I board at Country Kennels. Both dogs took so well to Brittany and the atmosphere she has made at Country Kennels. 10 out of 10 highly recommend!
We absolutely love this place! Needing to board our dogs used to be stressful for us as we tried a couple other places. Not knowing if they would be taken care of or happy was our biggest concern. Our Doberman Broly isn't the easiest dog to board but he warmed up to Brittany in no time which is amazing. The facility is always clean, welcoming and has a home like feel and our dog's are always happy, clean, loved and well taken care of at County Kennels. Brittany is the best and we are so grateful for all she does.
Country Kennels is the best experience I have ever had boarding. I have a dog that's insecure, so it can be difficult for me to find a boarding facility that is a good fit. After extensive research and touring, I decided on Country Kennels and I couldn't be more pleased. They are so understanding, kind, and reassuring. I got photo and video updates of my dog, and I never had to worry about his quality of care. I will never use another boarding place again, I strongly recommend Country Kennels for everyone!
Brittany does an excellent jobs with both our dogs and our cats. I highly recommend her.
Country Kennels is awesome! Brittany takes care of our dog Zyra and put love and care into her. Zyra is always so happy to go and to meet and play with new doggie friends. The kennels are homey and very clean inside and makes your dog feels like they are at home. Brittany pays great attention to the need of your dog and what they need when your gone. We don't worry at all when we leave our dog there and know she is In great hands. We love country kennels. Thank you Brittany!
By far the most outstanding boarder we have ever been to in 30 years. Our pups love staying here (maybe even more than starting at our place)! Hands down the most accommodating and friendliest people ever.
Rising U Boarding truly is home-away from home for our fur babies. We have a 10 yr old and a 14.5 year old. Our oldest is a very picky eater. As we were leaving for our trip, we tried everything to get him to eat well. We took a variety of foods to Kristi and explained the situation. Kristi went above and beyond to make sure our dog ate and ate well. After 10 days with her, he had gained some weight, which was wonderful. Also, she was able to tell me exactly what to make him to get him to eat. It’s a good feeling when you go to pick up your dogs and, they act like they don’t want to come home because they’re having so much fun. Thank you so much Kristi for the extra special care. Rising U Boarding truly is the best. 🩷
My dogs are very excited to come spend time with Kristi! They have indoor kennels with doggie door to outside kennel. Plus they get playtime with the other dogs. I really appreciate having a place for my dogs that they love.
Rising u boarding is absolutely wonderful. Kristi actually enjoys spending time with our dogs and our dogs love it there. She provides a labor of love. Much appreciated
Terrific kennel with lots of personal attention for each dog. Kristen understands dogs, recognizes their individual personalities, and takes wonderful care of them. And she enjoys them.
Kristi took great care of our 2 Retrievers. We are grateful for the attention that was given to our puppies! Thank you so much
This is the absolute best place to board your dogs in the Treasure Valley! We can leave our dogs there with complete peace of mind they will be cared for like they are part of the family and have a great time. I can't say enough about this great place! Heidi Murphy
100% recommend taking your dog to Rising U Boarding. They take great care of your animals and spend quality time playing everyday.
Felt very comfortable leaving my babies under Kristi's care.
Would absolutely recommend this place to anyone! I definitely appreciate knowing my buddy was safe and well cared for.
We love taking our dog here for daycare once a week and for extended boarding. She gets excited every time we roll up to the building. She comes home tired and happy. We like that they take the dogs out in shifts because it gives her some time to relax. We took a different dog to a facility that made you pay more to give them a break from playing. We didn’t and she was injured from playing too much and too hard. The price also can’t be beat, especially if you pay for 30 daycare visits upfront.
We have been taking our dog, Lola to Lakeshore for daycare and boarding for over a year now. Lola clearly loves the staff and they all treat her so well. She doesn't want to leave some days when we pick her up. We have nothing but good things to say about the crew at Lakeshore.
Excellent care, the staff is amazing and obviously love what they do. I've unfortunately had some health issues and Lake Shore helped with Augustus-Gus through my numerous appointments and hospital stay. At drop off he is always so excited and comes home ready to relax a bit. I love that the staff all know his name and welcome him. This facility is clean and well managed.
My first time getting my dog groomed here! Kaylee did such an amazing job and was so kind! Some before and after pictures. My dog went from a scraggly mop to a handsome clean cut boy! If you're looking for a groomer or boarding service I definitely suggest going here!
Amazing kennel very clean and organized. I take my dog there for daycare and he always comes home happy and exhausted 10/10 recommend for any doggy parents who need a little break here and there.
We love Lake Shore Boarding! Our dog gets so excited when we tell her she is going to “Doggie Daycare”!!!
Our dog loves Lake Shore! He has so much fun playing with other dogs and he is always tired and happy when we come to get him! They do a great job and clearly they love what they do.
I love the staff and so does my reactive dog. Every time I go to pick him up all the staff come to say bye to him and he never wants to leave. The place can be quite loud but my dog seems to do very well with the staff. My only gripe is that it’s nearly impossible to reach anyone by phone. I recently tried more than a half dozen times per day for over 2 weeks before I finally reached someone and I left 3 or 4 voicemails that went unreturned. I currently can’t get ahold of anyone either nor get voicemails returned. Up until a year or 2 ago I never had any issues with either.
Traditionally, we've always washed and groomed our dogs ourselves. However, we decided we wanted to try and get our old senior dog spruced up for my daughter who was coming to town. After looking around, we decided to take him to Lake Shore grooming because the Lake Shore veterinary service has always treated us well. This was an absolute super place with attentive staff. My rough collie has never looked so good! And they are tough dogs to groom with their double coats. He was a bit worse for wear with post-covid and winter coat issues. I was worried it would be too much for the groomer to deal with but she reassured me it was something she could handle and she did an absolute wonder with him! When we picked him up, our senior dog (with sensitive skin to brush) was shockingly nonplussed about being there for 6 hours. He was perfectly happy with how they treated him. They took their time with him, letting him have plenty of breaks. So happy, Champ has his new grooming place going forward!
My dog has behaviors and no family would watch him while I had surgery. I called Lakeshore boarding, and they did an amazing job! They had him playing with other dogs and socializing with staff. They gave him his medication daily and clipped his nails as requested. They even invited him back! Lakeshore Boarding is AMAZING!!!
Puppy Love Suites is awesome! My mini poodles loved the stay there! I received photographs and messages throughout their stay keeping me updated. Rebecca is great and my dogs loved her!
Rebecca was awesome to work with and took fantastic care of my boy. We had been skeptical due to an experience a few years ago. When I heard there was new ownership, I decided to check it out. Rebecca welcomed us in for a tour of the facility and shared how they meet the needs of each boarder. My boy has lots of energy, and Rebecca kept her promise to give him plenty of play time each day. She sent me pictures and videos. The kennels are clean, spacious, and temperature controlled for the comfort of the boarders. I highly recommend Puppy Love Suites to keep your pups happy and healthy while you are away!
We recently had to board our 2 babies Jake and Oliver. Rebecca was not only professional she was very personable and amazing with loving on our babies while we were away! We got text updates and she sent us pictures of our babies! The suites and play areas are clean and well kept! We won’t take our boys anywhere else! I love that she actually sits with the boys and loves on them…. They have no idea they are not lap dog size and love to snuggle! Her rates are reasonable and no extra fees for this or that. The spaces are so big and spacious! Thank you so much Rebecca! So glad we found you!
I haven't boarded with puppy love suites yet, but absolutely will when the time comes. The suites are so clean and spacious and a LOT of effort and care goes into organizing and quality of life for dogs here. Rebecca cares about safety and carefully observes every little detail about each dog and what their individual needs might be AND then compensates for that.
Rebecca at Puppy Love Suites is absolutely AMAZING! Rebecca and her husband took over ownership a few years ago…and I can now say she and the entire care team has literally become an extension of our entire family. My parents have 2 dogs, and my own family has two dogs..with frequent family vacations, we have and always can depend upon Rebecca to go above and beyond to coordinate around our schedules to help care for our fur babies while we are out of town…Even last minute, Rebecca will try her best to make it work…needing to extend your pups stay…just keep in communication and she is quick to respond and help if she can! She is responsive and a great communicator who makes sure to always give you and your family updates which includes pictures and even videos with her spending her own time individually with each pup or family of pups..Rebecca goes the extra step with communication so you can rest easy and just enjoy your time away knowing your fur babies are safe and comfortable. The kennels are modern, clean, and well cared for with separate quarters for families dogs who are able to stay together, and eliminating the need to worry about other dog personalities clashing with yours. Each enclosure has access to outside areas, and inside the pups are either in air conditioned or heated facilities depending on the season. Bring beds and blankets to ensure they are comfy, but should you forget..Rebecca will make sure they feel at home. We have never worried that our girls are just stuck inside as we know they are given lots of love and attention in our absence..I loved being in Mexico and receiving a video of Rebecca helping our little Chi-Pom figure out the doggie door to access the outside area and cheered her on as she finally accomplished pushing through and finding a whole other space to explore! Rebecca and team ensure all pups have plenty of opportunity to be outside in the open areas to go about running around freely and having a blast with their friends and the caregivers! Honestly, we will never ever go any place other than Puppy Love Suites. Rebecca is just everything you could hope for when finding a caregiver for your babes!
I was very uncertain when I showed up that this was at a private residence and the gentleman that took my dogs in wasn’t very knowledgeable and didn’t ask for any directions on how I take care of my pets. But during the week I would call and check on them and they also called me to tell me that they were doing well so I was very reassured. Upon picking them up I knew they were well taken care of and had a great time there. I will definitely take them there again when needed.
my dog wasn’t fed for 4 days, when dropped off we left a full container of food. when picking the dog up the container was still full and hadn’t moved from the spot it was placed upon arrival. when he was picked up his kennel and dog bed were dirty along with my dog himself. when we stated we were there to pick up our dog they weren’t even sure what dog it was. he also is missing small patches of hair and all they had to say was “he did great this weekend”.
Our two golden retriever dogs have been visiting the Suites for several years now. They love spending time with Mary and her gorgeous poodles, whether it be only for the day or for an extended visit while mom and dad go see grandkids. Mary is quite good with several dogs together, she is the alpha in a very nice way. In fact our dogs behave better at home after being at her house. I think they see Mary and her fun family (both two legged and four legged) as their extended family. They are always so excited to go spend time there. Once my husband had to almost bribe our male dog to come home with him after day care, he likes her little boys and all the other interesting dogs. Mary is an experienced groomer as well who doesn't traumatize the dogs in the process. Her paw trimming is by far the best I've seen. We feel lucky to have such a good place with great people who care for our four legged children when we can't. And I must mention the air conditioned/heated kennels are quite nice! SH
I'm not one to take the time to write a review normally but I am making an exception for Puppy Love Suites . We have used this kennel MANY times and have had nothing but good experiences. The owner really takes the time to visit and check on our dogs whenever we're out of town. She is very knowledgeable on dogs and when our beloved family dog was refusing to eat she even to the time to cook eggs and chicken for him. I am always happy and very impressed with the level of love and care Puppy Love Suites has provided for our dogs!!! I would give them 6 stars if I could!!!!!
I have boarded here a few times, once and awhile when my dogs need groomed or need their nails cut I bring them to puppy love. I have always left feeling like I would never board my dogs anywhere else in Idaho. Mary has a nice property where I know my pets are safe and at home while I'm off doing my thing. She's currently watching my Husky while I'm in the middle of a move and I know he is well taken care of! Highly recommend boarding with Puppy Love Suites.
My 2 German shepherds love going to Escape to see their dog and human buddies. Logan is going daily since he was a puppy for now almost 5 years, Koda almost 2 years.
Our 11 mo. Old Siberian Husky needed to learn to be around other dogs and people. Plus just taking her for a walk, wasn't giving her enough exercise. The staff is awesome, they love their job and it shows. Plus they have a app, so you can watch your dog.
Our pup Winter says she's having the time of her life at the Boise Escape the Crate. Staff have been great. Thanks for everything, Jessie! Below photo is after a day at daycare.
Escape the crate was a great find for me. I needed several nights of boarding for my two small dogs and Escape the Crate was accommodating and professional in helping me arrange it over the phone. I was especially impressed that I was offered a tour of the facilities when I arrived. I’ve boarded dogs in various places for 25 years and that was first time any facility wanted to show me where my dogs would be spending their time. I felt confident leaving them there and they were happy and calm when I picked them up. I didn’t get to watch them on the group daycare camera because I was remote camping (no signal), but I love that Escape had it available. Highly recommend.
We’ve been coming here for years and it has always been a great experience. My dog is very high anxiety but everyone at Escape the Crate has done a great job of helping build out her confidence.
We’ve been to several doggy daycare facilities over the years with our dogs but Escape the Crate really stands out. Haley and Jesse have been wonderful- answering questions and helping ensure that our energetic rescue beagle is able to play, socialize and run out her puppy energy in a clean and safe environment. Lulu now has regular playtime with other similarly energetic dogs and is confident and better socialized. And when I have an extra busy day and can’t devote as much time to her play and exercise, I know we can visit Escape the Crate where she’ll have much more fun than waiting for my meeting to end. And lastly, I love that they’re easy to schedule and have cameras so I can watch her antics during the day. Thank you to our friends at Escape the Crate!
They’ve been great with my variety pack. We have a Border Collie that has come to love seeing the staff, a 3 legged old man that enjoys the human companionship, and a lab puppy that gets excited to see them. We really appreciate as fur parents the care and attention our babies are given.
We love this place for our baby Gunner. He is happy when we drop him off and gets to play with his friends! The staff is amazing and Truly dog lovers and Hailey the office manager is so professional, organized and our sweet boy just loves her!
Extremely unprofessional. Boarded my dogs for four nights and scheduled to pick them on Memorial Day. One thing they did not mention was that there was nobody working on Memorial Day. We arrived around 1 p.m. get our dogs and there was nobody at the facility. This was very surprising, especially considering that escape the crate texted me asking if I wanted to pay $50 to get my dogs bathed that day. Never boarding my dogs here again and I would recommend to anyone else. I really don’t appreciate a business that isn’t straightforward and honest. Definitely would not recommend.
Our dog Jameson absolutely LOVES going to Escape the Crate! She gets so excited when we even mention "daycare" The staff takes excellent care of her while we're working. I would highly recommend Escape the Crate! Emma is fantastic!
Honestly, these people love working with dogs. I've never met a team member there who wasn't smiling and concerned about my fur children. Facility is huge, very clean, and well staffed. They administer my pup's meds reliably while I'm away, and accommodate my special requests for feeding schedule and adding 2 beds to their dog cottage, etc. I feel very comfortable and confident having them care for my babies. I use boarding, daycare, and grooming services at Doodle Dog. Recommend all! *pic of my 2 tough customers attached.
The dogs have a lot of fun playing at daycare. The staff goes way above and beyond to take great care of the dogs. The webcams offer a fun and reassuring way to see the dogs enjoying their time at Doodle Dog.
The Ladies were great with my 15yr old "Ratcha" Speck, he's goofy & nearly blind, but gets along with people & other annimals (dogs) & (cats) too!!! The staff, were nice & very accomodating. Speck had his own private room, perfect for an older dog. He Got plenty of playtime, interraction with other dogs I'm sure. This trip was a must have for me, seeing my best friend of 42yrs, was the trip I needed to take, unfortunately I couldn't take Speck on the plane, due to his size. So I definetly wanted him safe & happy & well-cared for, while I was away Thank you to the "Entire" staff at Doodle Dogs.....you really helped out when I was in a pinch 🐶 Speck thanks you too!!!....woof!, bark! bark!..heh heh heh
We brought in our yorkie for her initial meet and greet and while I was super nervous at first, I'm so grateful for the care they gave her while she was there for half a day! Having the ability to watch the live feed was awesome! I feel like every time I checked, she was being cuddled by an employee 🥰 I definitely feel better about boarding her in the future! She was sooo happy and tired when I picked her up!
**Attention current & future customers** Though it's not mentioned, listed, or pictured anywhere on their website, your dog may be put in a kennel, not a cottage you think you booked and are paying for! After a recent stay, while waiting for our dog to be brought out, an employee told us our dog had chewed up her bed we brought for her, and nibbled/licked her front paw raw to the point she was limping pretty bad. After asking what was going on, and why they never tried contacting us about her paw/limping, we discovered she had been staying in a kennel. After asking why she was in a kennel, not a cottage like we booked and thought we were getting, the employee told us they were really busy over the weekend, and utilize kennels if they don’t have enough cottages. Our dog was a rescue, and spent several months in a kennel before we adopted her. No wonder she was stressed. At no point during making the reservation, did anyone tell us our dog may be put in a kennel and not a cottage. The employee then pulled up our account on the computer, and told us there’s a note from our dogs first stay back in 2021 (She was 2 and it was her first time ever being boarded). The note said our dog had been chewing at the rubber door sweep in her cottage, so she was put in a kennel. Here we are 3 years later, and this was the first time we were informed of this. Every previous stay, we were told “she did great” and “was such a sweetheart”, etc. My wife would frequently check in on her via the live camera feeds on their website, and at no point were these kennels ever seen. After getting our dog home and tending to her paw, I looked at the emailed receipt from this stay, and saw a “wheeled kennel” listed for the charges, not a cottage. We then went back to the emailed receipts from all of her previous stays, and discovered that every previous stay, listed a “wheeled kennel”, not a cottage. They charged us the same amount for the kennel, as they do for the cottage. We never reviewed our previous receipts, because we knew how much the cottage and stay would cost, so we had no reason to question the charges during check-out. Not once while booking any of our past reservations, did Doodle Dog mention or confirm our dog would be in a kennel, not a cottage. And that they charge the same rate. We emailed Doodle Dog on Monday afternoon, requesting a response from a manager or the owner. We received an emailed response from a manager on Monday evening, as well as a follow up phone call Tuesday morning. The manager apologized for the lack of communication and said they changed ownership, management, and staff since the 2021 event. In my opinion, that’s a poor easy excuse. She also said they try to be transparent….. Transparency would be mentioning/picturing these kennels on their website. Transparency would be telling your customers that their dog may be in a kennel and not a cottage, when you’re busy. Transparency would be informing your customers that you charge the same amount for kennels, as you do for cottages. Transparency would be informing the customers who were existing during previous ownership/management, that it had changed. Not once has a staff member discussed previous stays, any behavioral problems that may have happened, or that our dog was still being put in a kennel, 3 years later. The manager said they show the kennels to all their customers during their tours. I can't confirm this, but find it strange that these kennels aren't mentioned or pictured anywhere on their website, nor are they visible on any of the live video feeds. Before boarding our dog for the first time in 2021, we took a tour of the building and accommodations. We were never told about or saw any of these kennels. Every time we brought our dog in for a stay, everything looked the same from what we could see through the windows in the lobby. Had we been informed of the ownership/management change, we absolutely would have requested another tour to see what may have changed. We are no longer Doodle Dog customers.
Bear loves Doodle Dog and Doodle Dog loves Bear! He loves his play days there and is always well taken care of when we leave him there for extended periods.
Front office and all the gals are wonderful! Brooke, my groomer, is so kind and you can tell she loves my dogs. Brooke is a great groomer!
Love the staff, good pricing and easy drop off/pick up! Nash gets very excited for school and has learned how to husky talk with his friends. Love this place!!
Been taking my pup there for a while now and not only is it a great place with plenty of room for dogs to be dogs but the staff there is top notch. This was an easy five star
We absolutely LOVE Doodle Dog. We left our dog there for a week while we out of town and it was so comforting knowing that she was so well taken care of. The staff was very caring, and great to work with. We loved having the cameras to check on her :) 10/10 recommend Doodle Dog, our dog loved it too!