Pet Sitters in Kemnay

Where would we be without Shona. Luna stayed with her last year and adored it... Shona then picked luna up from our wedding recently and once again went above and beyond. We will forever be grateful and will always use Shona for dog sitting if we are ever away or ever in need of someone. Shona - you are a diamond

Shona...how can we thank you! We couldn't have picked a better person to drive our two beloved Pugs from Aberden to London Heathrow for their big journey back to our home in Doha, Qatar. Shona was very organised, timely, personable and kept me updated and at ease during their entire journey. She sent me lovely vidoes and photos. I never worried when they were in her care as I knew at heart she is a true animal lover and could tell she genuinely cared for our dogs. She liased well with our export company at LHR which took pressure and stress away from me. It has meant alot to us to have our dogs (one elderly) treated so well on such an arduous journey. Thank you Shona!

Our dog stayed with Shona for 18 days this summer and it was nice to see her looking healthy and calm on collection. We left our dog with Shona before for various periods of time. The drop off and pick up times are always suitable for us and our travel plans, which is very helpful. Thank you very much for taking a good care of Lola!

I have used kennel in the past and my dog never came out of it looking happy. This has definitely changed since I found Shona - he is happy to leave me and always comes back home cheerful and in a great shape. Shona is great with dogs, she takes them for a long river/forest walks and let them play in her garden once they are home. I recommend this service from the bottom of my hearth to all dog owners

Wouldn't find a better place or a better person to take care of my pet. Shona is just perfect with dogs! She's so friendly and calm, they immediately respond and trust her guidance. It's the most reliable service one can hope for.

I am so happy that we found Shona to take care of our 11years dog Toto during vacation time. She is a very kind person, has a good understanding of dogs and their habits, regularly sharing photos and videos, so you feel connected with your pet even you are miles away. It feels like our dog had a great vacation too, he is happy and healthy after being one month without us :) Highly recommended Shona if you need professional whom you can trust!!!

My Pug chase loves to visit with Shona. We board with her throughout the year and chase is always happy and content when we pick him up. He really enjoys the walks with the other dogs, we know because Shona always sends us video clips of their adventures. Highly recommend her.

We are very grateful for the service Shona provides for our dog, Cookie for the past 18 months. Shona takes Cookie for a regular walks and also home boarding when we are away. Cookie has develped a special bond with Shona. We are very happy and thankful for the service she provides us.

Genuinely a five star service: We are absolutely thrilled with the service we receive from Shona at Aberdeen Pet Services, from the very first visit, I had a really good sense of how calming she would be for our highly strung but loving cavapoo. Before we met Shona I was extremely concerned about leaving Hamish with anyone, he is a nervous dog and enjoys being part of a family and being cuddled, we couldn’t even consider kennels for him and by luck we found the perfect solution. Reliable, friendly and extremely flexible, we wouldn’t consider anyone else. Hamish always comes home, happy and healthy, well exercised and well fed, what more could a dog need 😊

We moved our 4 dogs & 3 cats from Scotland to Morocco, Shona was a huge help In helping with both transportation & going through the customs in 3 countries, but as an animal lover also she cares. and would recommend her services. I cannot thank Shona enough for her help :-)

We are so delighted with the care and attention our dog Murphy receives from Su and the team. He has previously been a little anxious with change, however he is very happy to stay at Aquithie kennels and relaxed and calm when we collect him. Thank you.

We have just taken our west highland terrier out of Aquithie kennels, after a 12 day stay. We have no doubt she enjoyed her stay. I would recommend them to anyone who has to board their pet. The staff were helpful when we boarded her and made sure she has everything she needed. They followed all our instructions that excluded her medication Well done Aquithie.

Our rescue dog was under the care of Su and Vicki at Aquithie during a quarantine period. We are so grateful for the love and care they gave our girl, especially during such a confusing time for her. When we came to pick her up it was clear she had such an amazing bond with both women, and that she had been well cared for by loving hands. Would highly recommend Aquithie both for quarantine and kennels. What special ladies they both are, I can't describe how grateful I am to them :)

I have so many wonderful things to say about Su and Aquithie Kennels. I recently arrived from the US with two dogs in tow--with the same paperwork. One was released to us the other put in quarantine. As we are based out of Scotland I chose Aquithie Kennels as it was the closest kennel that manages quarantine. I was distressed to put it mildly. I was able to connect with Su quickly and she immediately got the process started to transfer Shakko to Aquithie Kennels. Within a day of his arrival she and the vet were able to see that he met the requirements for entry and had been erroneously quarantined. Su then helped appeal Shakko's case quickly so he was back with me in ten days. Su went above and beyond to communicate with me regularly, even when I was perhaps messaging too much. She put me at ease and took time to educate herself on his breed and listen to my concerns. When I picked Shakko up he was in good spirits and had been well taken care of. Having never been kenneled before I was glad he went through it with Aquithie as I couldn't have asked for better care for him during this process. If you have to board or quarantine your dog in Scotland (or the UK) and don't know where to go, I recommend them with every fibre of my being. Su, her husband, and her team care about each of the animals and their human families that stay at Aquithie.

Our old, German Shepherd gentleman was very well looked after by the team at Aquithie. He had numerous problems - including bad joints and bowel problems while there, and nothing was too much trouble. He was given special food at my request, walked at no extra charge and was a very happy dog when I collected him again. I would highly recommend Aquithie Kennels - they really know what they are doing!

My labradoodle (Dougal), kennels here and he is very well looked after. All the staff I have met ( Vicky, Euan and Su the owner) are all really friendly and seem very caring towards Dougal. I have recommended the kennels to a couple of friends and they have been impressed too.

While grateful to kennel maids for caring for my cat. I was disappointed to return & find a depressed cat staring from a high shelf at the floor A room without a view .A costly experience. In future I will be sure to book a window seat for my cat. Wendy/ JoJo.

Very unclear instructions on website led to me booking and then being turned away due to having followed the website instructions about vaccinations. Apparently they actually meant something completely different but I don’t know how. So I was left with about £900 out of pocket, having to cancel a holiday with two days notice. Avoid. Lovely looking place. Batshit crazy old owner.

Good facilities, and very friendly staff and owner. They look after our dog very well. She is always happy excited when we drop her in, and she's always been well cared for when we pick her up

Used several times now and my dog is happy to go and the staff are great with her. Always comes back happy and in good condition.

Alan had our two dogs Lucas and Toffee for 10 day. Was like a little holiday for them, a home away from home. I would totally recommend for your furbabies.

I phoned at ladt minute to take my dog as I had to attend a meeting next day in Livingston at short notice. He luckily had a space as he is restricted to the amount of dogs he can have. I dropped Minnie our 12year old Yorkshire Terrier off with him at 7am. Picked her up at 6.30pm same day she was happy obviously did not miss me one bit I was very happy with Alan's srrvice and would not hesitate to use him again. His fees are more than reasonable.

This is definitely the best dog boarder/ day carer in Aberdeen. Great service, dogs come home looking happy and healthy.

Alan was unfortunately too full but he sent me a list of other licensed places to try. Top man.

He is a lovely man and my dog likes him woof woof woof

Thoroughly recommend Fairways Pet Haven. Renea, Stacey and all the staff take wonderful care of our elderly border collie Maya who has a complicated health situation requiring some extra care. Maya loves going for her holidays and always has a good time. We even get sent photos of her playing with staff. Really reassuring to know she is in good hands. Well done Fairways staff and thank you from Maya and all the family xx

Terrible establishment with very rude staff! I would not recommend Fairways Pet Haven to board your dogs. Let down at the very last last minute and turned away from a very rude and obnoxious women because our dogs recently had their flea and wormer tablets. When I booked over the phone I was advised they could not stay if they were not fully vaccinated as per section 9 and recently had the kennel cough vaccine as per section 17 of their term and conditions. "KENNEL COUGH vaccine is not required by Fairways Pet Haven. For the safety of all our guests we will not accept a dog that has had the kennel cough vaccine less than 3 weeks prior to boarding". Which i agreed to and advised that none of my dogs have received. So to then just turn them both away when they were due for drop off because they recently received their flea and wormer tablets is outrageous!!! If this is the case you need to be clear with potential customers and seriously think about updating your terms and conditions. Thankfully our dogs were accepted elsewhere last minute with no issues at all by friendly and inviting staff.

Lovely people and dog always comes home very happy. I've used others and you just know.

Fantastic dog kennels. Brought our dog here for around 10 years. She was always very happy during her stays here.

Can’t recommend these kennels highly enough. Our two dogs (one of whom is highly anxious) loved going on their ‘holidays’ to Fairways. Renae and her team are amazing and both the dogs always came home happy and relaxed which meant we could relax and enjoy our holiday. It’s the only kennels we have used where both dogs repeatedly trotted in happily. Sadly we moved from the area so can no longer use their service and I haven’t yet found a kennel that comes close to Fairways.

A home away from home for our fur baby. The girls here are great with the dogs. Our little fur baby girl first time at doggy day care and was taken care of brilliant and she got on like a house on fire with the girls....no hesitation to put our fur baby here for day care or boarding

Took Millie for a visit before we go on holiday. It is her first time in kennels. The place is amazing and staff are great, very helpful. Millie enjoyed a good sniff around. I feel quiet confident leaving her at Fairways Pet Haven!!

friendly staff, excellent place for dogs so well lookd after. wouldnt put my dog anywhere else. bit more expensive but worth evey penny. 💯💯💯💯 …

Took our dog there when we went skiing, he seemed to enjoy it and was actually better behaved than when he went in!

My big boy Ghost has had 5 days there and i have to say i was very impressed... fantastic place for your dog... defo will be back

Picked up pompom after staying here for 16 nights. Staff were lovely looked after pompom so well. Pompom will definitely stay here again.

I was at The Boarding Kennels recently, dropping a client's dog off and I was lucky enough to see inside of the kennels and some of the space they have to let the dogs run around and have fun in; the conditions were good although there were a lot of dogs all very close together (with the barking that goes along with it) so if you have a dog of a nervous disposition then perhaps The Boarding Kennels isn't the right place. The staff were nice and the prices seem fair so all in all a very decent place for your (boisterous) hound.

Outstanding service. We have tried lots of kennels but this is the only one where our dog is really happy. They truly care and my dog is absolutely happy too see them when we return. Katy is an angel. Thank you so much for your brilliant service . The happy parents of Tücsi

I was supposed to leave my dog for two weeks with them in May but because of this pandemic my holidays have been cancelled so I enquire what’s happening with the deposit I paid if it’s possible to transfer it because it’s a global issue and most people are able to get vouchers or transfer things but from this place I was told that deposit is non returnable and non transferable and that they are helping out NHS staff and they can’t help me. Well sorry but please stop using NHS staff as an excuse because I work for NHS myself and I am absolutely discussed with your attitude towards me and your communication. I will never put my dog into your care and I will never recommend anyone else to do that.

Rosie the Cockerpoo spent a week here end of April into May. I was really impressed by the care given by the team here, Rosie returned to us a happy healthy dog. We, will definately use the Kennels again.

My dog just loves the boarding kennels. pre covid it was always just too hard to book a space for him as they were always booked up. friendly staff who love and care for the dogs .

Just picked our greyhound Paddy. He has been very well looked after at the kennels, so chuffed with this place and we will definitely be using again.

We had our little girl here for 10 days and she has come back a bit of a different dog, not herself, nippy so not sure I would make use of them again.

Excellent Place..!!! Our dog Lewis has been going there for a while now and he lives Keith and his team...!!! 👍👍👍 BIG Thumbs up...!!!! …

Sam my little dog loves it here and that makes me very happy.. He is really cared for at The Boarding Kennels at Newmachar and I would recommend 100%

Had not boarded my cat and ferrets here for a few years and was surprised to see how run down the place looked this time round. During the handover, the lady did not know what to house my 2 ferrets in or what to feed them and I was unhappy that they did not have accommodation ready for receiving them. I offered to take them through and get them set up after she also said she wasn’t used to ferrets but she declined. I did not feel confident leaving them but was dropping them off on route to my holiday and so felt committed to doing so. On return, I was advised my female ferret had passed away but was assured that there had been no problems during the stay but on returning home, my male ferret was so thin and emaciated that he was falling over and unable to stand up. I took him to the vet and they advised that he had either not been fed or had been fed the wrong thing. Very distressing experience and I would not recommend this place and will not return.

I don't even know where to start... When we dropped our cat off there was no one there to receive us, we were waiting for around 20 mins. The receptionist was cold and uninterested. A week later when we came to collect, again we were left waiting half an hour for an employee to arrive and a further 15 mins waiting for said employee to retrieve our cat (it seems like the cats are left unattended when there's no customers). We were then told to come through to the enclosure, as our cat was refusing to come out. We were shocked to see the poor conditions our cat was being held in. It was a cold concrete floor with no bed or food visible, only a dirty litter tray. There was a cat flap into the 'kennel' where any other cat could enter. Our cat had a new scar on his left cheek and broken skin on one of his paws. Our vet was certain that this was injury caused by another cat. This is not a pet resort but a pet prison! Our cat was crying out, hissing and hiding behind the door. When we got him home he was shaky, parched and starving. He didn't smell good, his coat was rough and he was lighter to pick up. We could never recommend this place and we will never return.

I've been boarding my parrot at pet resort for years I highly recommend them just picked up my parrot shes happy as every. very nice staff excellent service.Thanks again for looking after my parrot.

Very upset at how we have just been dealt with. I picked up my diabetic cat from here a day early, once I got my cat home I found out that she was soaked in cat urine. She has also lost over half a kilo in weight and may need to be admitted to the vets later today. The stories we have heard from the owner have changed repeatedly. On initial contact with the manager he said he knew she was covered in urine and was waiting for the heavy rain to stop to use grooming spray on her. Just now he claims she was wet from water she had knocked over. He left my elderly cat covered in her own urine for hours. Not only has the manager been extremely unhelpful one of the front of house staff was rude to my wife. On dropping my cat off, we were told that we needed to pay extra to have her insulin administered, the retort from the girl was “well you are paying for a 5star service”. Rude and indignant. We asked for a refund for the neglected state our cat returned in to be told that wasn’t an option. Overall I have found the whole service to be disgraceful and I would never ever recommend this place again.

We left our cats at the Aberdeen Pet Resort, Peterculter, for a week in April. When we got them home, less than a 5 minute drive, their travel carriers and blankets were covered in fur and urine. Our cats were absolutely stinking of urine too! I contacted the place immediately as I felt that they had been living in their travel carriers and using it as a litter tray too! Only to be told that they were not kept in their travel carriers and they had no idea why our cats smelt so bad! It must been the journey home, all 5 minutes of it!! DO NOT PUT YOUR BELOVED PETS HERE! This place should be closed immediately!!! Definitely not a genuine one star! I would give them nothing but closure!

I am happy to take my cat here. He has an indoor area with a shelf and a small outdoor area. It is very clean. I especially like that there are no dogs here as that stresses the cats out. Nice reception with welcoming residential cats and parrot. He always seems content when I collect him.

Reading these reviews is really upsetting. I put my cat in here a few years ago, and paid extra as it was over Xmas. When I got him back he was stinking I had to bathe him. I wonder now if he was kept in his box. I feel awful that he went through that experience. Lairshill is my go to now. They are very good.

I have used this cattery three times never any problems. The staff are really attentive they let me see the room she would be staying in. We discussed feeding options and what she liked and didnt like. We paid extra for some play time on a daily basis. Your pet will be weighed when you drop them off and again on collection which i really liked. Its a little difficult to find so put on your sat nav. Plenty parking right outside the main reception

The staff has always been friendly and helpful to me, the place appears clean and I see nothing of concern (reading the 1 star reviews). When I picked my cat up last time, my cat was hissing at me, but that's a reflection on him (he was rescued by the sspca and doesn't deal with new people or small spaces) and not the facility.

Second time our cats have stayed here as an emergency and both times they have become ill straight after. We will DEFINITELY not be leaving our cats here again...even if it is an emergency. The place stinks of cat pee as soon as you walk in,it is almost unbearable. We had emailed, agreed and paid an extra fee to drop our cats off late. Upon drop off at the agreed later time the owner decided to complain about how inconvenient late drop off times were for them and had a go at us about it..... yet it had all been agreed in writing and an extra fee paid for!!! Our advice is avoid this place. Nasty smells and awful management

Great place. No issues and Jimmy loves getting pampered... They pick him up and drop him off aswell which is great as don't drive. He goes every month now for a grooming.

Very friendly and can tell that they love the dogs they care for.

Bear dog never looked better. And she likes going!

Experienced and friendly dog training, highly recommended

Fantastic owners who really care about your pet.

Jan always provides a great service. My cats are always very happy when I return from a trip and I can relax when I'm away from home knowing that they are being well looked after.