Pet Sitters in Melrose

I am always hesitant to try new groomers when it comes to my fur baby. However, the folks at Ruffin Around were awesome and put my mind at ease from the moment I contacted them. They are very professional, kind, and caring. I felt safe leaving my Champ with them from the time I walked in the door because I could tell he would be in good hands with a group of individuals who are passionate about their jobs. My Champ walked out of the appointment happy, fresh, and clean. I definitely will be going back.

I really enjoyed being able to see our dog everyday on the video camera. We also enjoyed the pictures, videos and messages sent everyday of our dog playing and having a great time. He was taken very good care of and he was happy when we picked him up after being there for a week. I felt very comfortable leaving him there with all of the security and safety precautions that they have. I will definitely use their services in the future. Great staff! Thank you!

This was our first time taking our dog to a boarding kennel & I have nothing but FABULOUS things to say about it here!!!! Excellent care & service in all aspects. The facility is very, very neat & clean. A huge selection of activities to choose from if desired. They were exceptionally friendly, caring, affectionate, observant, communicative & extremely accommodating & organized. I would never go elsewhere. We were extremely satisfied. Definitely would recommend Ruffin Around to everybody. They took the most wonderful care of our fur baby!! All hard workers there! We appreciated every one of them. You can well be assured your pet is in the best hands while you’re away! It’s like a vacation for them as well!! 🙏🏼💗🐶

This was my first time at Ruffin Around. Ken was amazing with my 11 month Aussie doodle. We made an appointment for six weeks to take her back. They are amazing. I also was able to get in quickly. Thank you guys so much.

These folks are a 5-star operation! They are conscientious in caring for the pups! They do a number of things that seem extraordinarily special for a day-care kennel: When you start your dog, they don't just put them in the class. They start with a "Muttesori" school. They assign your pet one-on-one with a staff member. This can go on for a number of weeks. This way they learn your pet's tendencies and behaviors. They get them acclimated to being at the day-care. The pets learn what is expected of them. Everybody, staff and pets, are safer and happier this way. Then they "graduate" to their regular "class". They keep them in a group with others of a similar size. Everyone knows everyone's name and personality. Again, everyone is safer and happier this way. They have special days for birthdays and holidays. The Halloween Party was fantastic this year! They have special activities and send you home some really nice photos of your pet participating! All of the dogs are happy to go to school in the mornings...you can watch them enthusiastically dragging their owners to the front door! This is proof positive that they are really doing something right. They promise you a tired and happy dog at the end of the day. Again, you can watch them at dismissal and they are all very tired and very happy! More proof that they are really doing something right. They are very conscientious about making sure that all pets are current on their immunizations. They will definitely remind you if you forget something. This is reassuring so everyone stays healthy. We have been sending our Gracie to school every Thursday for years now. Not only are we confident that she is well taken care of, but it is also a great idea so that "Mom and Dad" can have some time without the "Kid" once a week! I hope this review helps anyone looking for a safe, clean, professional boarding arrangement for their pet. Regards, The Toths... Jerry, Linda and Gracie

The doggies were healthy & happy when I picked them up, including my old diabetic Havanese who needs lot of special care & attention. If you need to board a dog don’t hesitate to call Ruffin’ Around!

They took wonderful care of our pets! Very kind staff that treated our scared Yorkie with lots of love and cuddles and made our big fat cat feel like a king with his cuddle and catnip sessions! They also took care of our dog's medical needs by administering her medication, so if you have an animal with medical issues, this is a great choice!

Excellent kennel. Very clean and friendly staff. They took very good care of my cat and he seemed to enjoy the catio and the attention the staff was giving him. Definitely recommend this to friends and family.

Meghan did an outstanding job with Miles, our Cockapoo. I provided a photo, and she followed it to a tee. Miles loves people, but isn't wild about grooming. He's free of matted spots, smells great, and showed no signs of trauma. He feels handsome. ❤️

Lily has been going to daycare for over 6 years and loves it. She can't wait to get in the door. She was groomed by Ken today and she looks amazing..Especially the bow on her head.

I cannot say enough good things about Merry Puppins. My previous dog walker had struggled to bond with my challenging chihuahua and I was looking for a fresh start. The ladies of Merry Puppins have been a huge breath of fresh air! They take their time with my pups, use lots of positive reinforcement, and have worked miracles. I think my dogs might like them more than they like me. The added socialization of having multiple “new friends” has also made a huge difference for my little girl, and she’s much less nervous around new people now and getting better every day.

Merry Puppins treats your animals like family. They know my pups mean everything to me and they show them so much love and care. I love all the photos and journal updates. It really brightens up my day when I'm away from the pups. I truly appreciate everything that they do.

I have been a regular customer of Merry Puppins for a number of years and have always been exceptionally pleased with their care as well as their accommodating unusual work schedules. They treat my pets with great kindness and consideration and I never worry about my home or my pets in their presence. I appreciate and enjoy the pictures and commentary provided with their visits. Highly recommend this reputable, dependable, caring and efficiently run business.

They understand that our “pets” are our family and treat them and us with great kindness. Melissa is very professional, has high standards for herself and her staff. Already my rescue feels safe with her and because dogs are excellent judges of character, so do I. My other little girl is very nervous and Merry Puppins respects her needs.

We love having Merry Puppins take care of our pets while we're away. They are truly knowledgable about animals, extremely trustworthy, and professional. We get updates and photos from them after each visit, and Melissa has even crawled into a small space to make sure my hiding scaredy-cat was doing okay! They can also bring in mail and do a few other minor tasks. Their scheduling system is easy to use, and the interface allows for all of your information and communication to be in one spot. We love their service and highly recommend them!

Really excellent experience. I have 2 rescue dogs: one is a bit dog reactive and has a history of separation anxiety and the other is a pandemic puppy, who is new to me working out of the home and can be a bit shy of strangers in the house. Melissa did great working with both of them, she made sure they were comfortable, filled their water, brought in packages, etc. I also loved getting the little report after the visit with pictures and a description -- it gave me such peace of mind! Definitely excellent value and very worth it -- especially for those of us who can't send their dogs to day care or whose dogs need a little more experienced/specialized hand! Highly recommend!

Everyone at Merry Puppins is so attentive to detail, and so incredibly responsible! My pup has a lot of medical concerns (and comes with a lot of instructions!), and they always take care of everything to the letter. Their updates/check ins are adorable and thorough, and help put my mind at ease!

I after my first weekend using Merry Puppins, I’m completely satisfied! Melissa and Erika took such good care of my kitties. They sent wonderful pictures and notes each time they came and they made me feel very relaxed about it all. Great people!

Mary was the perfect match for my husband and I while we were looking for cat sitters for our two cats, Spook, and Tiny. We were gone for 15 days, and Mary came once a day at the same time every day to feed, pet, and give treats to our boys. She sent daily updates with messages and photos showing us how they were doing, cleaned up their messes, scooped their litter box, and brought our packages in. We slept so soundly and enjoyed our vacation so much more because she made us feel like we were in good hands. Thank you so much, Mary! 10/10 would recommend.

Always excellent care and communication with all the folks at Merry Puppins. I feel reassured knowing they are there to take care of Mango and that they will go above and beyond if need be. Highly recommend!!!

Jennifer is untrustworthy. She was gone significantly more than discussed, lied about when she was there, allowed her minor child to feed my dogs unsupervised. The child gave medication to the wrong dog and gave the wrong dose. Jennifer also refuses to answer if her child is covered by her insurance. She turned off my outside cameras directly after I confronted her about being gone for almost 6 hours well past dinner time. The first night she was at my home she crated my dogs without a potty break from 8:20pm to 8:48 am. She fed my dogs breakfast at that time then "dinner" at 12:31pm! They did not get to eat again until after 8:30am the following morning. She gave very little interaction with the dogs as I have cameras inside and could see that she sat on the couch ignoring them most of the (short) time she was there. Be careful she uses 'fancy' language to deny and overlook major problems. Jennifer is extremely untrustworthy and has been caught in several lies. I will never trust her in my home or with my dogs again.

Jennifer has taken care of my 3 dogs for years. Every time we have to be away from home, we can count on her. The dogs even get excited when they hear her voice on the phone. They just adore her❤️. I never worry about my little angels when she’s taking care of them.

Would give zero if it was an option. We contacted Jenny on Dec 17th 2023 to see if she would be able to watch our dogs while we were away on vacation in April 2024. She responded right away and we set up a meet and greet. The meet and greet went well- no concerns. We let her know on Dec 22nd that we would book her to watch one of our dogs overnight from April 25th to April 30th. She set up the appointments in the calendar on Jan 17th which came with an automated payment link, and I paid her the full amount of $500 on Jan 28th. On March 19th, we reached out to let her know we would not be needing her services in April as something had come up. She did not respond. I went in and canceled the "appointments" in the system on March 24th, thinking maybe she didn't see my message or our MULTIPLE phone calls to her, but she would definitely see her calendar. She responded on March 28th and told us she is sorry plans had to be canceled, and said that the payment stays on the account so to let her know when we want to book again. We responded back on March 29th asking her for a refund because with what we have going on we really don't know the next time we would need her services. No response. We sent another message on April 14th asking when we would get refunded the money as we could really use it right now because of our situation, and as of today, April 22nd, we still have no response from her. Looking at the cancellation policy: "Clients may cancel the booking up to 24 hours before the due time". It does not say anything about not being able to receive a refund. We were considerate and gave her PLENTY of notice to be able to book with another client, and we paid her way in advance to be sure that the trust was there. Clearly we were mistaken. Long story short-- VERY unprofessional and VERY inconsiderate. We are going through a really hard time right now as we explained to her, and this was not a small amount of money to lose. Honestly just at a loss for words with how awful this whole situation is. PLEASE do not book her services, and PLEASE do not trust her.