Pet Sitters in Modbury

Gentian hill pet hotel have been looking after our two greyhounds for three years now, and what an awesome job they do. Jack absolutely loves running around with his sister Willow, and also both love being fussed over by all staff especially willow. They always come home absolutely worn out for at least a week. Our dogs are treated so well, and it's like they're the only two at hotel, because from the time they arrive, they know as do we, they're in safe hands. We can't recommend this place for your pets enough. All animals get treated like royalty. The place from car park to reception is clean, tidy and little treats in reception. The transfer from animals going in and out is extremely smooth. Staff are always so courteous and friendly. They always put us at ease if we have issues, which I must add we haven't ever had issues. They post videos or photos of all your babies, so you can see them having fun. Thank you for looking after our two babies, we always send you photos back to their crash out state after. We highly recommend it for your pets.

Our experience with Gentian was excellent. We had our dog groomed b4 his stay at Gentian so he smelled and looked gorgeous, when we picked him up after 10 days stay, he looked and smelled exactly the same. All the equipment we sent him was washed and clean and Max looked happy and healthy. Staff were extremely friendly and supportive.

First time using a Pet Hotel versus Kennel. I drove 8 hrs back from Sheffield to pick up the dog. I was told to call ahead if picking him up on a different day. I called over 40 times and line busy!!!!!!. I arrived at Kennels and explained why not called ahead and said I'd wait in car whilst they got dog showered and ready. I was told dogs aren't bathed before return, I asked if I could use the outdoor shower facilities and told no, this was for the horses only. So after driving 8 hours solo, my first job after unpacking car was to bathe the dog. So I had to drive to local pet shop to use facilities as dog to heavy to use bath and no back access to house. Bedding was filthy and so was collar and lead. I would call to discuss my concerns but landline doesn't work! I was informed land line often goes down! Why wasn't I informed that phone is problematic. I was promised a FB video, no video ever posted. I have never had a dog returned from kennels without being washed prior to pick up. This is no hotel! I feel compelled to write a response to my review. There is no FB video of my dog on I've scrolled through to the 23rd April 2023. It's vital an owner can get hold of the place their dog stays, if you have problems with temperamental phone lines then let your customers know in advance. I've never heard of kennels not washing dogs on return. I understand you are upset by my post but I am upset. When I spoke about the phone lines to staff I didn't get an apology for the distress it caused me. It was just blamed on BT. Why couldn't I use the showers? In view of response I've changed review to 1 star

I was so nervous leaving our dogs in kennels for the first time , especially as one is quite anxious! They have come back to us their usual happy and bouncy selves. I won’t be so worried next time, the only place I will trust with my fur babies. Thankyou all staff for taking such good care of them.

Our 3 Dachshunds had an amazing time at Gentian Hill Pet Hotel. This was the first time that we’ve used a kennel, and the team there were fantastic and answered any questions or concerns that we had. One of our boys is super anxious, and needs medications for this - and this was no trouble at all. It was great seeing the Facebook updates, and seeing them really enjoy themselves. We’re super thankful for the team there, and will happily use them again.

On Eddie's behalf we would like to say a huge 'thank you🤗' to the staff at Gentian Hill, Eddie appeared a happy boy and we're so glad he was well cared for. The staff there are kind and obviously happy in their work, it shows! We loved watching the videos on the website whilst we were away. Once again thank you Gentian Hill. …

Gentian hill pet hotel has been a fantastic home from home for our boy. He's an XXL dog and they homed him in one of the biggest kennels. He had a paddock to roam free in and wasn't mixed with any other dog. Which wouldn't be a problem with him as he's friendly and socialised, however you don't want your dog being given a bad experience of meeting another dog when your not there. So this is fantastic for that. He was the happiest boy being dropped off and picked up. Smooth transition on both occasions. He will be returning many times going forward. They are fantastic!

Highly recommend this cattery, it is clean, comfortable and the staff really care about the animals they are looking after. Thank you for taking such good care of my pet while I was on holiday 💜 …

Just have stop to inspect as I'm looking for a cattery .like the pens and friendly staff Helpful .but at the moment can't coment .cat look well look after and pens clean and good size.

Always a great experience with Gentian. Had our cat in there multiple times and never had a problem. Great facility with amazing staff

Excellent care of our family dog! Extremely friendly and helpful and our dog loved every minute here! Then taken home to be looked after in family home which is brilliant. We could enjoy our holiday knowing he was well looked after. So good, he’s already booked in again! Thank you

I am never normally happy with leaving my little chihuahua, but seeing how happy and excited she is when we arrive is so nice. All the team are lovely and the dogs are so well looked after, they literally treat them as their own. Can not recommend enough.

I was so nervous about sending my puppy to doggy day care. However it’s the best choice I’ve made, my miniature dachshund absolutely loves it, pictures and updates are provided throughout the day! He comes back happy but exhausted too from all the playing! He’s made lots of friends and I could not recommend them enough. They also provide a pick up and drop off service which makes things a lot easier for me! Thank you all!🫶

Pugs and Pals, where can I start ? Our rescue Loki has been going regularly for just shy of a year now & the team at P&P have been so patient and welcoming of Loki. They have really helped him socialise in a safe, calm way with other dogs & humans! They are great with Loki when we’ve needed extra support , or odd days here and there. We receive regular updates & photos of Loki enjoying his time at daycare. Forever thankful to the team at Pugs and Pals.

Always leave out golden with pugs and pals when we go on holiday. He absolutely loves it there and we can relax knowing the he is loved and well looked after. So amazed at the day care centre it’s absolutely incredible and unique. Had some fantastic pictures of his having so much fun. Would highly recommend. Thank you so much guys ❤️

Pugs and Pals Daycare is absolutely wonderful. The staff are very friendly and nothing is too much trouble. I know my dog is safe and well cared for here by well trained staff. My pooch sure gets the exercise she needs whilst socialising with many different breeds . I can't recommend them enough 🐾 …

If you want to leave your doggie with people who genuinely love them all and will look after them like they are babies! Pugs & Pals are THE ONE! 🤎 my frenchie absolutely loves going to day care! And he comes back absolutely pooped! With regular photos and updates I have not a single worry he’s being looked after and loved. Highly recommend over and over again! X

Absolutely brilliant, so friendly and loving towards my Rupert. I use a activity tracker on my dog and this is the most active and adventurous I've seen him at a daycare. The daily photos are also so lovely

What a truly wonderful place. We have been using Pugs and Pals for a year now and I cannot fault them. Professional, fun, and a clear love and care for all dogs in their care. I cannot recommend these wonderful humans enough.

My pooch loves it, he gets a play day, I don't have to worry about him, they get taken to a paddock so can run off lead in a secure environment, he gets a lovely day playing with friends and comes home nicely worn out. Amazing place and lovely people.

First time in ages putting our Henry in kennels, I did say he was a lady's dog, and a bit anxious, a bit unsure about men too, but apparently he became best of pals with Kenny.. So well looked after and played and walked at least 3 times a day. Can't thank you enough for your love and care of our big black fur baby.

Harry and Oscar stayed at Blackdown in November, they were really well looked after and weren’t stressed at all when they came home. They have plenty of walks and attention and I would certainly use Blackdown Kennels again.

Our go to kennels for when our cat needs to be looked after. New owners Kenny and Sabrina, both really friendly and helpful, and good price, £10 day if you provide your own food. Cats all have individual large pens with scrstchposts and other items, with heated sleeping compartment and music is played during the day to help keep them chilled!!

Wow what can I say, I was so so nervous to put milson in the kennels for the first time as he’s a rescue dog and very anxious especially towards men. But serina and kenny really are fantastic at what they do! I couldn’t recommend this place enough.. thank you both for keeping my fluffy pooch safe and happy 🫶🏻 p.s he can’t wait to his next holiday!

I was a little worried about leaving my dog at the kennels she's never been before, but I didn't need too. When I picked her up the children were telling me how quickly she runs after the ball and super fast. Telling me she's been happy and has been very good all week. Which made it feel like home from home. Only one downfall was that they were too busy when I booked her in for me to look around. Will definitely use it again

A lovely family run kennels. It was clear just how much Ken cared about my treasured dog. When I picked my labrador up it was clear he was a happy dog and also very clean too. Thank you Blackdown Ring- we look forward to booking again.

New couple have taken over the place and, which only being there 3 months, have made a massive impact on how the place is perceived. Lovely couple with a strong passion and a vision for the future of Blackdown Rings Kennels and Cattery. Will use them in the future! For our two dogs (one is reactive)

My dog Barney stayed at Blackdown over the Christmas Period. Really great service and will definitely use you again in the future. Thank you for taking such good care of him. Highly recommended!

Unbelievably poor experience, would recommend turning and running for the hills. I called ahead on the day that I was due to drop my lab off at the kennels for the weekend and asked whether when I dropped her off, I could see where she would be staying/ sleeping which is a very reasonable thing to ask (and I think most owners would want to see this too), the owners responded rudely saying that they were too busy, that no staff wanted to take customers on tours, and that last time they let someone in they took up way too much of their time. I said that I fully appreciated how busy they were and promised to take up 5 mins of their time at the most to just see the kennels make sure I’m happy leaving my dog there and leave. After about 5 mins of back and forth on the phone I was told that I should find somewhere else to take my dog. I found it completely astounding that they find it so unreasonable that owners would like to see where their pets will be staying and think it’s a massive red flag that the condition of the kennels are very bad, or that there’s something dodgy going on there. Would certainly recommend that people look elsewhere. Will also be reporting to the local authority that inspections should be done.

Refused to allow us to see the cattery premises. Something seriously dodgy going on here. We thought we would be shown around on arrival but was met at the gate. We had to leave them because too late to find somewhere else but worried all week about how my cats were. On the way to home to collect them we phoned ahead & asked to see where they had stayed. Was refused & again we were just met at the gate. Will never use these people again.

Jessie absolutely adores Claire and Nigel and I am very comfortable knowing she is in great hands.

Claire takes exceptional care of our dog. The attention to detail and love shown to visiting dogs is exceptional

Good service dogs well looked after and cared for.

A brilliant safe place to leave your much loved dog.

I was wondering how much a week would be for 2 chahuahuas please

Excellent 👍 All very happy dogs 🐕😀 …

Really good friendly service at a good price

Beach buddies family are lovely, accommodating and reasonably priced. Harry our cocker spaniel has been going there for years and has a great time. It really is home from home boarding, Harry even has his place on the sofa!! Totally recommend Clare and Chris to anyone 👍🏻🫶🐾❤️ …

Beach Buddies have been looking after our dog, Bruce, for over 5 years and the fact he gets beyond excited as we turn into their road speaks volumes. It truly is home from home and the love and attention he receives is outstanding. Our dog is family and finding the right care is so important. We couldn’t recommend them highly enough.

A warm and friendly atmosphere, very homely for the dogs. Clare was very accommodating when we were delayed and wouldn't accept any more money as compensation. I wouldn't hesitate to use Beach Buddies again. Thank you 😊

Booked our 2 dogs, toyah (Yorkshire terrier) and monty (labradoodle) in for the day. 01/07/21 found clare to be very knowledgeable, caring and very helpful. If your on holiday and need someone to look after your dogs, I highly recommend beach buddies.

Disgusting behaviour of waiting till dog owners have flown out the country to then say they are kicking dog out...... Withholding money leaving owners in a very distressed state. Deletes reviews on page and any negative feedback which misleads people into be leaving they offer a 5* service. Absolutely shocking and disgusting behaviour from a business Have edited this as cannot respond to your reply.... I think you should take this up with the dog owner rather than assume I am the owner (which I'm not) ... The reason you state on here is not the reason they were given, this review is based on the way they have been treated and not given time to find alternative accommodation for him. And you do delete posts from your page as they have been removed and people blocked. There are always problems in business but the way they are delt with effects your reputation, maybe this should have been considered rather than leaving a family distressed 100's of miles away in another country the day after they fly out!

Our boy had a blast, and we felt very happy that he'd been looked after by people who really care about the dogs.

A brilliant cattery and definitely a place I will be using again. We were nervous to leave our cat but Dorwell were so kind and understanding. They really do understand cats and take time to get to know them. They were happy for occasional phone calls and even sent photographs, which certainly put our minds at ease. The space was great for our cat and they had a variety of different options, all were clean and to an excellent standard. I 100% recommend Dorwell Cattery. Thank you.

Would definitely recommend this cattery, staff are always friendly and accommodating for the specific needs of your cat. Being a crazy cat owner who hates leaving them, I felt reassured that he would be well looked after. The facilities are clean and very comfortable for cats. Thank you.

We have used Dorwell Cattery for a few years now and cannot recommend them highly enough. Our cat is now 17yrs old and we feel really stressed when leaving her, however we feel reassured by how lovely and caring the staff are. The cattery is spotless

My cats had travelled 2 days from Scotland They had a fabulous 5 days stay while we were moving down The care they received was exceptional and I would highly recommend the cattery the staff go above and beyond especially Amy 😊 …

Absolutely amazing! I've left my cat Chicco here a few times now, the staff are all lovely, the accommodation is immaculate, and Chicco was always happy to be there and very content on drop off and collection. I definitely recommend :)

Our 15 year old was very well cared for. She ate well and was well groomed. I have no hesitation in recommending Dorwell.

Have been using Dorwell for quite a few years. More than happy with the way they look after Teddy. Very friendly staff and great accommodation.

Very friendly and helpful staff who were flexible in extending a recent stay for my cat. Good facilities and the cat seemed happy there. I’ll definitely use Dorwell Cattery again.

Used to be an excellent cattery, however since the change in ownership standards have dropped and their more interested in relieving you of your money, I arrived 15 minutes late to collect my cat and was charged for a full day no allowance for the fact that collection used to be 11am but changed to 10 am, I'm sure this is in their terms and conditions but was never mentioned to me

So Disappointed. We have been using Dorwell Cattery for about twelve years now. We have always been happy with their service. We have fussy Siamese cats so we nearly always supply all their food and also their cat litter, never have we asked for a discount because of this. Last October we had our cats booked in for three nights but because of covid we had to cancel our trip and collected our cats after one night, we didn’t ask nor would we expect a refund, bear this in mind. This year our cats were booked in for just over a fortnight for the fee of £510, I’m not quibbling about that, that’s the price and I’m happy to pay, it’s just for context. We returned home late Sunday night after travelling for 29 hours and were very jet lagged. We arrived at 10.25 am, 25 minutes”late.” We were told there would be a fee of £30 as we were 25 minute late to pick up the cats. We questioned this and were told by the very nice young lady she would mention it to the owner. A few days later we had a call from the owner informing us that we would have to pay because “ those were the rules” and she was intransigent in this. She stated she would put the charge on our account which is now a mute point as we will no longer be using Dorwell Cattery. I’m saddened that a small family run business can treat their loyal customers with such disdain and in such a mercenary way.