Pet Sitters in Rio Nido

I recently had my dog Bailey at Starr Pet Resort while I was on an extended 17 days vacation. She had never been in a kennel before and suffers from anxiety. Jim and Sandy are amazing! They took such good care of Bailey. They don’t just cover the basics when caring for your pet, they go to great lengths to understand your pet so your pet will have the best possible experience. Thank you so much Jim for making Bailey feel a part of your family! Rodney

Board at Your Own Risk. No Liabilities, No Insurance and the Owner May Have You Arrested. On June 17, 2017, the next to last day of boarding my Belgian Malinois puppy, Starr Pet Resort left a message on a phone number that I specifically had told them not to use informing me that my dog’s leg had been injured. I was able to retrieve the message and come back a day early to pick my dog up at the hospital where she had been left. I was told that depending on treatment, the bill would be between $2,000 and $4,000. Jim Brock, owner of Starr Pet Resort, initially refused to pay any portion of the bill saying it was just an accident, although he had only given vague, conflicting explanations as to what happened. He also threatened both my girlfriend and I that this was a criminal matter and he was reporting it to the sheriff to have me arrested if I did not pay for his week of boarding immediately by providing him with my credit card information. He also refused to release my dog’s collar, tags and leash left at Starr Pet Resort. Jim had presented me with a contract for signature when I dropped of my dog on June 9, 2017. He stated that it was an “authorization to get medical care if needed”. In reality it was a liability waiver which states that Starr Pet Resort is not liable for anything that happens to your pet, and if they are found liable, it is only for a maximum of $500, or the value of the pet, whichever is LESS. None of these waivers are mentioned on the company’s website, nor was I advised of them prior to drop off even though I had visited the kennel in person and made a reservation over a month before boarding. I made at least five written requests for information regarding the injury. These requests included video records as they advertise they have 24 hour surveillance, a written statement from the person with my dog when the injury occurred and the name of their insurance provider. These requests were all ignored. I did receive an offer for a maximum of $2,000 from Starr Pet Resort on June 20, 2017. The offer may, or may not have covered my dog’s medical bills, but I did not know as it was very early in her treatment. The offer included a condition that I never say anything that they considered false or defamatory or pay damages in the amount of $5,000 for each violation. They broke my dog’s leg and then threatened to have me arrested. I could not agree to these terms. Despite several written requests, I never heard from Starr Pet Resorts after June 20, 2017, until I saw them in Small Claims’ Court on September 11, 2017. The only additional evidence they brought was a note from the girl who was playing with my dog when the supposed accident occurred. It was dated almost three months after the incident even though I had requested this back in June. It also turns out that their insurance does not cover pets. They are a kennel. What does their insurance cover?

These folks kept my best friend safe, active and happy during a two week business trip. The kennel facility is exceptionally clean. A pleasant surprise was the fact that it is climate controlled. Most importantly though; Jim and Sandy are dog people. They very clearly care about their guests and take care of their guests. Strongly recommended Update six months later: Sudden business trip abroad for four weeks: Same great facility. Same great service. Same great people.

We have been staying with Starr Pet for 2+ years and we love them so much! My Frenchie Ernestine loves it from the moment she arrives to see Uncle Jim and Sandi to her private nature walks (an optional add on she loves). The team is very attentive to Ernie, great at communicating updates and sharing pics. They are very professional, organized and treat Ernestine like family. I highly recommend Starr Pet and their amazing family/team. Thanks for taking such great care of Ernestine.

We left our 2 fur babies here when we went out of state for a graduation. They were there roughly 6 days and they had a blast! I got photos texted to me daily and some cool videos. It was comforting knowing our babies were so well taken care of. We would highly recommend them to anyone looking to board your four legged kids. Thank you Starr Pet Resort!

Our cat loves staying at Starr Pet Resort when we are away from home. Jim and Sandy take very good care of her when she stays with them. Her room at the pet resort is always clean and comfortable. The whole cat area of the resort is immaculate and the pet owners are welcome to come in and see where their pet is staying as well as see the entire cat area. Both Jim and Sandy are well aware of each animal's condition throughout their stay and monitor each pet often. They treat each pet as an individual and get to know their personalities. We recommend Starr Pet Resort for pet owners whenever their pet needs to stay away from home. We feel confident that any issues that arise during our absence will be addressed and our pet will be safe and well taken care of.

I have a rescue dog who is anxious around new people and other animals. He was nervous at drop off, but in such high spirits after leaving Starr pet resort. They made him comfortable and he had a good time. Very reasonable price, and I really appreciated the one on one attention he received. Thank you Sandi & Jim

Our two English Bulldogs Love coming to Starr Pet Resort its always a treat for them. We started bringing both of our bulldogs when they were small puppies and they visit now on a monthly basis. El Guapo our largest Bulldog 3 years cannot wait to get out of the car to stay at the resort and now our newest addition bulldog puppy 6 months also loves coming to the resort. The facility is extremely clean and welcoming. Jim, Sandy and the staff are great and we wouldn't take our two Bulldog family members anywhere else, Thanks Starr Pet Resort!

We regularly take our two Cavalier King Charles Spaniels to the Starr Pet Resort. They love going there and are always happy to see the resort owners on arrival. The owners, Jim and Sandi, know the dogs by name, greet them warmly and take very good care of them. We recommend Starr Pet Resort very highly. Cheryl and John

Starr was wonderful with our dog Penny. We dropped her off with them for the first time we'd left overnight, and it was completely seamless. They sent over few photos during her stay to make sure we knew she was having a great time. We had a great experience; we'll be bringing Penny back to Starr in a couple weeks

They took great care of my zoo while I was out of town. My dog & cat loved them and it was a great relief to not have to worry about them during my trip. We had some miscommunication about dates (probably my fault!) and they immediately responded and visited twice more than they had planned. Even left me a very nice welcome home flower and card. I would recommend them in a heartbeat.

We’ve gone to Taylor Mountain for 2 years now and can’t express enough how this place is the absolute best. It’s our dog’s favorite place to go. He’s a dogs dog and hasn’t always trusted people. These folks work so well with him despite that being challenging sometimes. They limit the number of dogs they have so each dog gets real attention - your dog isn’t 1 in 100 like most other places. They also let dogs be dogs - they’re allowed to chill or play all day as they like and that was a must for us. I can’t recommend Melissa, Tracy, and the crew at Taylor Mountain enough for dog boarding. Trust me, this is where you want to go if your dog is your kid like ours is to us.

Taylor Mountain Canine Retreat is absolutely the best! From day one they have been incredibly professional and I never worry about Riley being in their care. They go above and beyond to make sure your pup is comfortable, happy, and loved. The camp notes for longer stays with the dog treat is such an amazing touch. I have never felt better about living my fur child with a boarding facility; highly recommend!

Our dog LOVES Taylor Mountain and they are so kind to her. It’s clear she is cared for while we’re out of town and they pay attention to all the details for each dog — which dogs they get along with, any behavioral challenges, etc. It’s easy to leave for weeks at a time when you know your dog is stoked to be going to Taylor Mountain. Love this place and I know our pup loves it even more than we do.

Five stars is just not enough! Your search is over- you’ve found the best boarding facility in Sonoma County. My boyfriend and I have been clients at TMCR since 2020. At the time we had just gotten a new puppy, Cooper, who was a little fluff ball of energy. With us both working full time, it was very important that we found a facility that could help support us in providing the best life for our boy. From daycare to overnights, we wanted to find a place for him that felt like a second home. When we first toured the property and facility, we were treated with the utmost respect and care. Melissa asked us numerous questions about our boy Cooper to ensure she truly got to know him and his needs. From day one, Cooper was in love. He was a regular Daycare guest 2-3 days a week and probably would live with Melissa and Tracy if they’d let him! Cooper ended up being a little bit of a sensitive boy when it came to his diet, his soft paws, and hot summer days. The team at TMCR made sure to go above and beyond when it came to accommodating these needs. They ensured he ate his special lunch we packed him for his diet, made sure to swap him from different play yards when his paws needed a break, and spoiled our boy with unlimited pool days, cold floor naps with huge fans ( this is a big plus for Cooper), and all the snuggles in between. We later bred Cooper, and kept his first born son, Murphy. Cooper and Murphy are now both TMCR clients. We cannot express our gratitude enough for the support, love, and care TMCR gives to us and our boys. Cooper and Murphy are our babies, and knowing that they are not only in wonderful hands, but having the time of their life while at TMCR, brings us peace and comfort that is truly priceless. I look forward to the life long relationship our boys have with TMCR and all of the staff members. While we are unbelievably sad to see the daycare side of the facility close, we find comfort knowing we still have TMCR for all our boarding needs. THANK YOU!!

Melissa & Tracy and the rest of the TMC staff are amazing!! I wouldn't bring my dog Maggie anywhere else! They are attentive, compassionate and treat all of the dogs there like their own! We utilize both their boarding and daycare services and Maggie always comes home happy and well cared for! Maggie is somewhat of a higher maintenance dog and the staff is always very attentive to her needs providing her medication when she is due and ensuring that her meals are prepared as she needs! Melissa has gone out of her way to prepare her special meals when Maggie has had an upset tummy or communicate with me any issues that may come up during her stay! Their facilities are clean, well kept, and the grounds are fantastic! It truly is a retreat for your furry friend! I will be a life long client of Taylor Mountain Canine.

This is HEAVEN for dogs!!! We had never boarded an animal before, and we dutifully checked out four or five other boarding places before being recommended to Taylor Mountain Canine Retreat. We are so glad we found them! They are in a whole other (higher, better) class from any of the other folks we interviewed, for the same or better prices. We traveled for fun, but I think our dog had a better vacation than we did! Tracy and Melissa LAVISHED our pup with heaping amounts of care, attention and affection. And, practically, when we arrived to pick up our darling dog, Melissa asked briefly for our presence, and she proceeded to clip the dog's toenails while we held our dog's leash and petted her. Two different vets had previously recommended sedation as the only way to accomplish a nail trim... The relationship these folks built with our dog in a short amount of time had our dog trusting and loving them enough to allow even the scariest task to become quick and effortless. No muss, no fuss, no worry, our dog came home shiny, happy and healthy. We LOVE Taylor Mountain Canine Retreat, they are absolutely our "go to" boarding place, pretty much forever. Additionally, we'll definitely be taking our dog to hang out and have fun even when we are around- she clearly adores Tracy and Melissa and being at TMCR. Thank you for taking such great care of our precious doggy!

Incredible place! The staff and ownership are extremely kind and knowledgeable. They are detailed in every dog's care and are very responsive via phone and email. My dog has boarded over single nights as well as for two weeks straight. She is always so excited to go into the building when we arrive. She comes back healthy and happy each time. I highly recommend TMCR!

Taylor Mountain Canine is the best spot to take your furry friend! Louise has a blast whenever she gets to go. Melissa, Tracy, and the rest of the staff go the extra mile. They get to run around and play all day, get their nails clipped, get bathed, and they get a report card at the end of their stay which I love so you can see how your dog did. I love knowing Louise is in such good hands!

Our dog Annie loves it here. Great people, lots of things to do at doggie camp. There are lots of dog pals for here for play and conversation or just relaxing. We have used many other dog care facilities in Sonoma County over the years, and Taylor Mountain Dog Retreat so far has been the best. One more time, the owners and staff are great, the play areas and relaxation areas are clean wonderful and with very clean & heated indoor/outdoor sleeping facilities. No better place for our Princess to play, socialize and relax, then Taylor Mountain. Blake B

Our dog Gatsby has had a couple of amazing stays here so far, and we recommend this retreat 1000 times over!! Melissa and Tracy and their entire staff run a very professional yet loving operation here. Our dog was a bit nervous for her first 4 night stay, but when we brought her back for a 12 night stay she was going absolutely bonkers and was so excited to see the staff again, and that's when we truly new that Gatsby is in great hands. The staff is very responsive and we loved getting pictures texted to us as well as seeing Gatsby on the Instagram stories. We hardly worried about Gatsby at all during our trip even though this was the longest we had left her. The price is very reasonable and competitive with the area, and a bath and nail trim at the end was very much appreciated! The very flexible pick up and drop off hours are awesome. No ridiculous upcharges to have your dog play unlike some other places in the area. Again, cannot recommend this business enough for your dog boarding needs!

There are not enough word to express the gratitude and love Rocky and I have for our Auntie Trish. She is an absolute dog whisperer. Rocky was a difficult dog. He was never difficult with his Auntie Trish. I was able to travel leaving him with her knowing he was in the best of hands always. She is so amazing she has a spot in our first and second book. Rocky recently crossed the Rainbow Bridge. Auntie Trish still remains as part of our adventure. She is amazing.

My dog has been going here for yours. Trish is wonderful and so caring. I know my dog is being cared for when he is with her!

Trish is the best! Velma and I absolutely love her!

Excellent care for my pup.

This lady is a saint!

The best care and the best people I have ever encountered in a dog boarding facility. Absolutely top notch.

This is the only place we trust sending our pup when we go out of town. She comes back tired from playing, and always hops on the shuttle from the Presidio with so much eagerness that we know she loves it too! The vetting process can be a bit much, but it’s worth it to know that she’s only with other well behaved dogs and won’t come back with bad behaviors she didn’t leave with. Highly recommend and price is similar to some daily dog walker rates!

Tapper Hill is a great facility with a fantastic staff. You know it’s a great place when your four legged friends jump out of the car with their tails wagging when you arrive. Shuttle service is a big timesaver

Tappen Hill is the ultimate in dog boarding. It is truly unlike anything I've ever seen. Located in Sonoma County, it is a bit of a drive from San Francisco, but so worth it to know your dog will be treated with the highest level of care. Surrounded by beautiful rolling hills, Tappen Hill looks like a resort for humans. Beautiful manicured grounds, sparkling swimming pools (yes, I said swimming pools) and play grounds, this place is truly stunning. Your dog must pass a rather rigorous evaluation to get it, but it ensures an enjoyable environment for all. Nothing compares to Tappen Hill & definitely worth the drive!

Our dogs love it here. They get lots of play time with other dogs, have a pool to play in when it's hot, and are well-armed for. I like that they carefully assess the dogs and keep the size of the play groups smaller and easier to watch.

Posting for a friend who was a good client and during a recent pet stay, the rates were raised during their visit. This was not the first time. Apparently communication is lacking as they just communicate on their website and are unable to use their words when face to face. Buyer beware when leaving your pet for a stay!!

Our dogs have gone there for years. Simply the best boarding kennel we have ever used.

Most impressive doggie facility! Staff is professional and reflective of the owners' empathic love for man's best friend.

Very accommodating and always take good care of our pup! We can rest assured when we travel knowing our dog is well taken care of.

Our dog loves this place, wonderful people's work there, they taken very good care to all of them, a lot of space for them to run 2 swimming pool and a lot of toys, there are a happy place for my dogs

Every week our dog sits at our gate eagerly awaiting her ride to her pack pals. It’s probably the highlight of her week. We couldn’t be more pleased with this awesome resource.

Jessica and team are amazing and you will not regret trusting her with your doggie. Jessica is extremely knowledgeable and takes the time to educate you and answer all the questions you have ( I had so many questions too!). I felt extremely comfortable sending my puppy with Jessica and was so grateful to have such a safe and wonderful option for my pet to learn how to socialize while getting his walk in! Jessica is not only great at her craft, she will take the time to make you feel like you are her one and only client. She sent so many updates and photos of my dog while he was with her. I didn’t wonder for a minute if my dog was ok because she made it so comfortable for all of us! Your pup is a lucky one if they ever get to be a part of this pack ❤️. Thank you So much for the level of service, professionalism, integrity and smiles you provide to our community.

I’ve been using Bonehemian Wags for the last couple years and I think they are simply amazing. My dog Biscuit is always so happy for his adventures with Jessica and the pack. I get a picture every time he goes out and they always messsage me when he is on his way home from his adventures! Jessica, the owner of Bonehemian Wags is professional and makes time for me when I have any questions. I don’t know what we would do without her and her team.

Simply the best dog walker around. Jessica is so attentive to each animal, and a true natural when it comes to working with the dogs. I am so protective of my fur baby, and Bonehemian Wags is the only company I trust to really pay attention to the needs of my pup.

Jessica and her amazing team have walked, trained, boarded, and loved my dogs for the last 7 years. I recommend her 125%

THANK YOU Bonehemian Wags! I rely heavily on Bonehemian Wags on a weekly basis to take care of Pup. I work late and can't get home to let my dog out to potty during the day. Bonehemian Wags is always there to take Pup out and go for a walk when I'm tied up at work.

Fetch made is so easy to find a great sitter for our dogs. Ours dogs loved the company each night while we were out of town. Would highly recommend!

Fetch has become my go-to dog walking service over the past couple of years. It’s easy to schedule dog sitters and I’ve been able to use the same two wonderful walkers, giving me great peace of mind. Robyn, the owner, is wonderful to communicate with, and I’m also able to communicate directly with my dog walkers. The status reports with pictures and updates for each visit are so thoughtful and appreciated. Fetch is the best. I’ll keep coming back! 🎾

We had the most wonderful pet sitter through Fetch! She was so attentive and her updates were charming and detailed and so much fun for us to read - and the photos were fantastic! We were able to relax on our trip knowing our kitties were in very capable and conscientious hands. Cannot recommend Fetch more highly.

I’ve been a client of Fetch for several years and I would highly recommend them to any pet owner. We use Emily to visit our three cats and could not be happier. Prompt, professional, trustworthy. What else could anyone want.

Fetch is a truly great company with a wide variety of services, reliable and caring staff, quick response rates, and reasonable rates. I’ve used them for several years and have never had a problem.

Fetch! were a huge help when we were staying at Cavallo Lodge with our dog and needed someone to come to the hotel and stay with her on New Year's Eve. They found a perfect match for our pup. They were responsive and very professional and our sitter put us (and our pup) quickly at ease that our pup was in good hands. We would definitely use them again.

Fetch! Always takes care of our two cats! They always manage to fit us in with a pet sitter even at the last minute. Really helpful company. Would recommend highly.

We have used Fetch Pet Care for our 17 year old poodle. Because of her age she needs a little extra TLC. Fetch has proven very dependable and kind with out dog. They kept us posted while we were out of town how she was doing and contacted us with any questions. Our house was left in perfect condition and we came home to a very well cared for dog.

We moved to Sonoma 2 years ago and feel so lucky to have found our petsitter Lois, through Fetch. She's reliable, caring and easy to work with. Our two older cats now require medication and Lois has been very accommodating with their changing needs. Most importantly, the kitties are completely comfortable around her and we feel good knowing we've left them, and our home, in capable hands.

We have been using Fetch for many year to care for our cats while we travel. It has always been a great comfort to know that the pets we loved were being so well cared for. The daily journals and pictures we received showed are cats as active and happy. The litter is always clean when we return. In addition, our plants had been watered and mail taken in. Once, part of a tree fell in our yard, and the pet sitter texted us pictures, which allowed us to schedule tree service as soon as we got home. Our current pet sitter is a delight to work with. We sometimes think our cat is disappointed when we return. In short you could not do better than using Fetch for your petcare needs.

I could write novels about how much my partner and I love this place — matched only by how much our PUP loves this place. Juniper practically sprints out of the car when we pull into the driveway, straight up to the door. Inside, she’s greeted by familiar, friendly faces who clearly love what they do. The managers, Carla and Megan, are true professionals, and every one of their employees seems happy to be there. The facilities are well kept, and the dogs are vetted, supervised, and tended to appropriately. The staff are extremely attentive, and keep us informed if there is any unusual behavior. We have had bad experiences before at another, larger place nearby. Felt like we had to drag our scared, shaking dog inside every time. It wasn’t long before we called it quits and found Almost Home. Thank god we did, because it really is just that! We feel so thankful to have a place we trust with our favorite, furry family member.

This is by far the BEST option for doggie daycare. I’ve been taking my lab there for nearly 2 years now and we’ve grown to love all of the staff there. What stands out the most is the professionalism amongst the staff, the CLEANLINESS as well. From the entrance to the lobby to the area where the dogs play-it’s freaking CLEAN!! Carla, the owner has made some incredible improvements to the daycare as well. She & her staff ensure a safe environment for dogs of all sizes and have a great system for vetting dogs that are a good fit and those that would not. My dog is excited when we pull up and always comes home pooped! Almost Home is amazing! Your dog will love it!!

Absolute gem of a facility. I’d heard great things and then brought my boy in and knew we were in a safe place. My dog is my life and to leave him was nerve wracking (for me, not him lol ) but the staff, especially Megan, made the experience quick and felt right. I came to collect him after his assessment and he was so happy and exhausted from the new friends he played with. Definitely found our home away from home.

I've been waiting a while to write this review, because I wanted to be sure about it. We started our puppy here before he was neutered. They really liked him, and he loved to be there. They were very clear they would watch his behavior - they kicked him out at a point where he was getting too "humpy" and aggressive with other dogs - we understood and appreciated that. We got him neutered, and several weeks later, we brought him back. He absolutely loves it there, and the staff are super friendly, very knowledgeable, and clearly take good care of the dogs there. We are happy with our choice. We looked at some others, but although this one was a tiny bit more expensive, it felt better- less chaotic, cleaner, more oriented to the dogs care. I highly recommend them!

Our dog never wants to leave! I am so happy I found this place. There are a lot of doggie day care places in Sonoma county, but this one just feels different. My little pup has the best time here. All of the staff are so friendly and kind. No one ever seems stressed or worried. The people and dogs coming in and out are the same, super friendly, kind and neither dog nor human is stressed or amped up. That says so much! The dogs get a lot more human interaction here, and they seem to make sure that dogs are paired with the right group, not just for their size, but for their temperament. When I come to pick up my little girl she just wants to go back in for more fun. She always comes out tired and happy. We love you Almost Home! Thank you for what you do every day!

We are giving this rating on behalf of our dogs. We went on vacation over the holidays with our 2 dogs, had contacted the daycare prior to coming up - to try and make sure everything went smoothly, and of course on our end it didn't. But they were incredibly patient and understanding with us. There is a 2 hour trial period to determine if your dog is a good fit and gets along well with everyone, beyond that, you pay. They are affordable and all of the staff is beyond nice. Our little guys had no problems leaving or coming back, which says a lot as one of our dogs HATES being alone and the other refuses to enter buildings associated with unpleasant experiences.

My dog has been going to Almost Home since she was a puppy [5 years] At 1st she has some behavioral issues, but the AH staff worked w/ her & she got past them. Dogs are well-supervised by people who really like dogs. They are sorted by size and, to some extent, temperament, into 3 separate play areas. When I leave my dog there, I feel confident that she will be safe and have a fun, energetic play day.

A small business, I am impressed with their priorities, caring for our dogs! I saw conscious attention to my dog's evaluation time, learning about him, what he was comfortable with and not. I am looking forward to using their services. Keep up the great work.

first day at doggie daycare and i notice i had two missed calls from them two hours after dropping off my dog. i immediately call back when realizing i missed the call due to bad reception in my area. staff member tells me i must immediately come back to pick up my dog because she has “kennel cough?!” WTH? my dog is young and she has never been around any other dogs, ever! until this day!! (and her evaluation). apparently they called my son (when they couldn’t get ahold of me) asking him to drive up to pick her up and that it was an emergency ( he lives 3 hours away) i don’t have anyone else in my life who could pick her up! i stopped what i was doing to go pick her up and a staff member tells me one of the other dogs as kennel cough.. 😐 during my observation: my dog DID NOT have kennel cough! she’s been with me for 9 hours now and not ONE SINGLE peep from her?!! WHY would your staff member tell me she had kennel cough?! freak me out and make me drive frantically across town just to find out she is completely fine?! i’m really disappointed in the unprofessional staff. i don’t even understand why i would have to even pay for the 2 hours, just to be lied to? oh well. live and learn i guess. no more doggie daycare for this pup if this is how the business is ran ✌🏼

We trust Carla and the Almost home staff more than anyone with our girl Rio. We appreciate the love, safety and respect they have for our pup and would recommend them to anyone in the area!

Teddy 98 pound 2 year old Labrador had never been boarded. We took Teddy to Paradise Pet Resort and Teddy was excited to meet all the employees. We took the tour and Teddy wanted to play right away. Teddy had a free evaluation day before we boarded him overnight. Teddy had so much fun - he had played so hard he was exhausted. Teddy spent 3 nights at Paradise Pet Resort. Teddy enjoyed every minute he was there. It feels good to know Teddy is on vacation too.

My girl loves Daycare here!! She has the best time with all the dogs and always comes home tired and happy. I have a hard time getting her out the door because she doesn't want to leave! I love watching her play on the cams. Staff is kind and the rates are the best in town.

I love this place. We have two boxers. One is two years old the other 9. We use lodging for both and play time for younger one. Our older one is dog aggressive and they are fantastic about keeping him separate and doing add on solo dog walks when we lodge. The share a room which is great as that’s what they are used to. Pet play house is so accommodating with doing complex medication schedules. More than anything, the way they treat our dogs like their own is why we use their service. We highly recommend their service, EVERY staff member we have dealt with is excellent - 10 out of 10!!!!!

Best pet resort in Santa Rosa. My dog has stayed there many times. I really trust them. They’re really good with their dogs and Fritz .

I had concerns about leaving our dog for doggy daycare. We had never put her in one before. She seems to have adjusted to going there. I feel comfortable letting her stay there. Thanx Jennifer for making it easy for us,and Stormy especially.

"Dogs get sick" and "Kennels are stressful." This is the answer I received when dismayed that my healthy vibrant corgi developed serious illness during his short stay at Pet Paradise. Left him there on Friday night, and he was vomiting, disoriented and lethargic by Sunday morning. Staff at the front desk had no information when we picked him up, and didn't bother to tell me my dog was sick until AFTER I paid the $100 tab for 2 nights. (I did not receive the Sunday AM voicemail they left until long after I collected my dog.) Later, by phone, the site manager expressed absolute indifference to the situation -- "Kennels are stressful" and "dogs get sick," Marylin said, after talking over me repeatedly to emphasize that they did "all they could" by simply calling us on Sunday morning. My sick dog was given no special attention, he was not isolated from the rest of the dogs for his or their safety, and he was left to sit unbathed after being discovered covered in his own vomit when they found him in the morning. He was a wreck! The LEAST they could do is apologize and act like they care at all for my dog, who has been going there for short stays for years now. I incurred a $176 vet bill to learn that my dog had eaten something toxic while there (likely another dog's poop) and the owner (who will not call me and makes Marylin do all of his communicating for him) will neither refund the hefty cost of our dog's stay nor compensate us for the vet bill that was 100% attributable to the negligence of his staff. DON'T SEND YOUR DOGS TO THIS EXPENSIVE DIRTY KENNEL RUN BY FOLKS WHO WON'T TAKE ANY RESPONSIBILITY FOR UNSAFE CONDITIONS!

It's all about the care they show for your precious pet. They require a screening visit to observe your pet with the pups. They gave us a swag bag following the screening visit and our pet adopted the plush toy immediately. Real time video is available on an app on your phone. It is great to be able to visually check on your loved ones. We are confident in the level of care they provide.

Our Ryder is about 2 years old. He’s a rescue and full of energy. It’s been many years that we’ve had a young dog. We decided to put him in doggie daycare to get his energy out. Oh my gosh it works. I like that I can watch him play. He never stops. Everyone at Paradise Pet Resort is so nice and cares for the dogs.

I was stunned when I picked up our Neufoundland, she was so unbelievably beautiful. We finally hit the jackpot with Paradise Pet Resorts & Grooming, especially with Lana. She is a "Grooming Goddess" extraordinaire! She worked with our pet who is older and being a large breed, has some pain issues. For the first time ever, our dog did not collapse in pain when we got her home, the way she did with previous groomers. In some miraculous way, Lana had the patience and insight to work on her for THREE HOURS making her look, act and behave brand new. She was able to move freely the next day, too. Thank you Paradise Pet Resort for being such an awesome and happy place for dogs and for employing such incredible, professional employees, especially Lana!

They are very good with the dogs. My dog is very frightened and they usually just wrap him up in a warm blanket and keep him calm. Some people tell me that their dogs love going to the place but my little dog has separation issues.