Pet Sitters in Summerhome Park

I recently had my dog Bailey at Starr Pet Resort while I was on an extended 17 days vacation. She had never been in a kennel before and suffers from anxiety. Jim and Sandy are amazing! They took such good care of Bailey. They don’t just cover the basics when caring for your pet, they go to great lengths to understand your pet so your pet will have the best possible experience. Thank you so much Jim for making Bailey feel a part of your family! Rodney

Board at Your Own Risk. No Liabilities, No Insurance and the Owner May Have You Arrested. On June 17, 2017, the next to last day of boarding my Belgian Malinois puppy, Starr Pet Resort left a message on a phone number that I specifically had told them not to use informing me that my dog’s leg had been injured. I was able to retrieve the message and come back a day early to pick my dog up at the hospital where she had been left. I was told that depending on treatment, the bill would be between $2,000 and $4,000. Jim Brock, owner of Starr Pet Resort, initially refused to pay any portion of the bill saying it was just an accident, although he had only given vague, conflicting explanations as to what happened. He also threatened both my girlfriend and I that this was a criminal matter and he was reporting it to the sheriff to have me arrested if I did not pay for his week of boarding immediately by providing him with my credit card information. He also refused to release my dog’s collar, tags and leash left at Starr Pet Resort. Jim had presented me with a contract for signature when I dropped of my dog on June 9, 2017. He stated that it was an “authorization to get medical care if needed”. In reality it was a liability waiver which states that Starr Pet Resort is not liable for anything that happens to your pet, and if they are found liable, it is only for a maximum of $500, or the value of the pet, whichever is LESS. None of these waivers are mentioned on the company’s website, nor was I advised of them prior to drop off even though I had visited the kennel in person and made a reservation over a month before boarding. I made at least five written requests for information regarding the injury. These requests included video records as they advertise they have 24 hour surveillance, a written statement from the person with my dog when the injury occurred and the name of their insurance provider. These requests were all ignored. I did receive an offer for a maximum of $2,000 from Starr Pet Resort on June 20, 2017. The offer may, or may not have covered my dog’s medical bills, but I did not know as it was very early in her treatment. The offer included a condition that I never say anything that they considered false or defamatory or pay damages in the amount of $5,000 for each violation. They broke my dog’s leg and then threatened to have me arrested. I could not agree to these terms. Despite several written requests, I never heard from Starr Pet Resorts after June 20, 2017, until I saw them in Small Claims’ Court on September 11, 2017. The only additional evidence they brought was a note from the girl who was playing with my dog when the supposed accident occurred. It was dated almost three months after the incident even though I had requested this back in June. It also turns out that their insurance does not cover pets. They are a kennel. What does their insurance cover?

These folks kept my best friend safe, active and happy during a two week business trip. The kennel facility is exceptionally clean. A pleasant surprise was the fact that it is climate controlled. Most importantly though; Jim and Sandy are dog people. They very clearly care about their guests and take care of their guests. Strongly recommended Update six months later: Sudden business trip abroad for four weeks: Same great facility. Same great service. Same great people.

We have been staying with Starr Pet for 2+ years and we love them so much! My Frenchie Ernestine loves it from the moment she arrives to see Uncle Jim and Sandi to her private nature walks (an optional add on she loves). The team is very attentive to Ernie, great at communicating updates and sharing pics. They are very professional, organized and treat Ernestine like family. I highly recommend Starr Pet and their amazing family/team. Thanks for taking such great care of Ernestine.

We left our 2 fur babies here when we went out of state for a graduation. They were there roughly 6 days and they had a blast! I got photos texted to me daily and some cool videos. It was comforting knowing our babies were so well taken care of. We would highly recommend them to anyone looking to board your four legged kids. Thank you Starr Pet Resort!

Our cat loves staying at Starr Pet Resort when we are away from home. Jim and Sandy take very good care of her when she stays with them. Her room at the pet resort is always clean and comfortable. The whole cat area of the resort is immaculate and the pet owners are welcome to come in and see where their pet is staying as well as see the entire cat area. Both Jim and Sandy are well aware of each animal's condition throughout their stay and monitor each pet often. They treat each pet as an individual and get to know their personalities. We recommend Starr Pet Resort for pet owners whenever their pet needs to stay away from home. We feel confident that any issues that arise during our absence will be addressed and our pet will be safe and well taken care of.

I have a rescue dog who is anxious around new people and other animals. He was nervous at drop off, but in such high spirits after leaving Starr pet resort. They made him comfortable and he had a good time. Very reasonable price, and I really appreciated the one on one attention he received. Thank you Sandi & Jim

Our two English Bulldogs Love coming to Starr Pet Resort its always a treat for them. We started bringing both of our bulldogs when they were small puppies and they visit now on a monthly basis. El Guapo our largest Bulldog 3 years cannot wait to get out of the car to stay at the resort and now our newest addition bulldog puppy 6 months also loves coming to the resort. The facility is extremely clean and welcoming. Jim, Sandy and the staff are great and we wouldn't take our two Bulldog family members anywhere else, Thanks Starr Pet Resort!

We regularly take our two Cavalier King Charles Spaniels to the Starr Pet Resort. They love going there and are always happy to see the resort owners on arrival. The owners, Jim and Sandi, know the dogs by name, greet them warmly and take very good care of them. We recommend Starr Pet Resort very highly. Cheryl and John

Starr was wonderful with our dog Penny. We dropped her off with them for the first time we'd left overnight, and it was completely seamless. They sent over few photos during her stay to make sure we knew she was having a great time. We had a great experience; we'll be bringing Penny back to Starr in a couple weeks

Teddy 98 pound 2 year old Labrador had never been boarded. We took Teddy to Paradise Pet Resort and Teddy was excited to meet all the employees. We took the tour and Teddy wanted to play right away. Teddy had a free evaluation day before we boarded him overnight. Teddy had so much fun - he had played so hard he was exhausted. Teddy spent 3 nights at Paradise Pet Resort. Teddy enjoyed every minute he was there. It feels good to know Teddy is on vacation too.

My girl loves Daycare here!! She has the best time with all the dogs and always comes home tired and happy. I have a hard time getting her out the door because she doesn't want to leave! I love watching her play on the cams. Staff is kind and the rates are the best in town.

I love this place. We have two boxers. One is two years old the other 9. We use lodging for both and play time for younger one. Our older one is dog aggressive and they are fantastic about keeping him separate and doing add on solo dog walks when we lodge. The share a room which is great as that’s what they are used to. Pet play house is so accommodating with doing complex medication schedules. More than anything, the way they treat our dogs like their own is why we use their service. We highly recommend their service, EVERY staff member we have dealt with is excellent - 10 out of 10!!!!!

Best pet resort in Santa Rosa. My dog has stayed there many times. I really trust them. They’re really good with their dogs and Fritz .

I had concerns about leaving our dog for doggy daycare. We had never put her in one before. She seems to have adjusted to going there. I feel comfortable letting her stay there. Thanx Jennifer for making it easy for us,and Stormy especially.

"Dogs get sick" and "Kennels are stressful." This is the answer I received when dismayed that my healthy vibrant corgi developed serious illness during his short stay at Pet Paradise. Left him there on Friday night, and he was vomiting, disoriented and lethargic by Sunday morning. Staff at the front desk had no information when we picked him up, and didn't bother to tell me my dog was sick until AFTER I paid the $100 tab for 2 nights. (I did not receive the Sunday AM voicemail they left until long after I collected my dog.) Later, by phone, the site manager expressed absolute indifference to the situation -- "Kennels are stressful" and "dogs get sick," Marylin said, after talking over me repeatedly to emphasize that they did "all they could" by simply calling us on Sunday morning. My sick dog was given no special attention, he was not isolated from the rest of the dogs for his or their safety, and he was left to sit unbathed after being discovered covered in his own vomit when they found him in the morning. He was a wreck! The LEAST they could do is apologize and act like they care at all for my dog, who has been going there for short stays for years now. I incurred a $176 vet bill to learn that my dog had eaten something toxic while there (likely another dog's poop) and the owner (who will not call me and makes Marylin do all of his communicating for him) will neither refund the hefty cost of our dog's stay nor compensate us for the vet bill that was 100% attributable to the negligence of his staff. DON'T SEND YOUR DOGS TO THIS EXPENSIVE DIRTY KENNEL RUN BY FOLKS WHO WON'T TAKE ANY RESPONSIBILITY FOR UNSAFE CONDITIONS!

It's all about the care they show for your precious pet. They require a screening visit to observe your pet with the pups. They gave us a swag bag following the screening visit and our pet adopted the plush toy immediately. Real time video is available on an app on your phone. It is great to be able to visually check on your loved ones. We are confident in the level of care they provide.

Our Ryder is about 2 years old. He’s a rescue and full of energy. It’s been many years that we’ve had a young dog. We decided to put him in doggie daycare to get his energy out. Oh my gosh it works. I like that I can watch him play. He never stops. Everyone at Paradise Pet Resort is so nice and cares for the dogs.

I was stunned when I picked up our Neufoundland, she was so unbelievably beautiful. We finally hit the jackpot with Paradise Pet Resorts & Grooming, especially with Lana. She is a "Grooming Goddess" extraordinaire! She worked with our pet who is older and being a large breed, has some pain issues. For the first time ever, our dog did not collapse in pain when we got her home, the way she did with previous groomers. In some miraculous way, Lana had the patience and insight to work on her for THREE HOURS making her look, act and behave brand new. She was able to move freely the next day, too. Thank you Paradise Pet Resort for being such an awesome and happy place for dogs and for employing such incredible, professional employees, especially Lana!

They are very good with the dogs. My dog is very frightened and they usually just wrap him up in a warm blanket and keep him calm. Some people tell me that their dogs love going to the place but my little dog has separation issues.

We’ve gone to Taylor Mountain for 2 years now and can’t express enough how this place is the absolute best. It’s our dog’s favorite place to go. He’s a dogs dog and hasn’t always trusted people. These folks work so well with him despite that being challenging sometimes. They limit the number of dogs they have so each dog gets real attention - your dog isn’t 1 in 100 like most other places. They also let dogs be dogs - they’re allowed to chill or play all day as they like and that was a must for us. I can’t recommend Melissa, Tracy, and the crew at Taylor Mountain enough for dog boarding. Trust me, this is where you want to go if your dog is your kid like ours is to us.

Taylor Mountain Canine Retreat is absolutely the best! From day one they have been incredibly professional and I never worry about Riley being in their care. They go above and beyond to make sure your pup is comfortable, happy, and loved. The camp notes for longer stays with the dog treat is such an amazing touch. I have never felt better about living my fur child with a boarding facility; highly recommend!

Our dog LOVES Taylor Mountain and they are so kind to her. It’s clear she is cared for while we’re out of town and they pay attention to all the details for each dog — which dogs they get along with, any behavioral challenges, etc. It’s easy to leave for weeks at a time when you know your dog is stoked to be going to Taylor Mountain. Love this place and I know our pup loves it even more than we do.

Five stars is just not enough! Your search is over- you’ve found the best boarding facility in Sonoma County. My boyfriend and I have been clients at TMCR since 2020. At the time we had just gotten a new puppy, Cooper, who was a little fluff ball of energy. With us both working full time, it was very important that we found a facility that could help support us in providing the best life for our boy. From daycare to overnights, we wanted to find a place for him that felt like a second home. When we first toured the property and facility, we were treated with the utmost respect and care. Melissa asked us numerous questions about our boy Cooper to ensure she truly got to know him and his needs. From day one, Cooper was in love. He was a regular Daycare guest 2-3 days a week and probably would live with Melissa and Tracy if they’d let him! Cooper ended up being a little bit of a sensitive boy when it came to his diet, his soft paws, and hot summer days. The team at TMCR made sure to go above and beyond when it came to accommodating these needs. They ensured he ate his special lunch we packed him for his diet, made sure to swap him from different play yards when his paws needed a break, and spoiled our boy with unlimited pool days, cold floor naps with huge fans ( this is a big plus for Cooper), and all the snuggles in between. We later bred Cooper, and kept his first born son, Murphy. Cooper and Murphy are now both TMCR clients. We cannot express our gratitude enough for the support, love, and care TMCR gives to us and our boys. Cooper and Murphy are our babies, and knowing that they are not only in wonderful hands, but having the time of their life while at TMCR, brings us peace and comfort that is truly priceless. I look forward to the life long relationship our boys have with TMCR and all of the staff members. While we are unbelievably sad to see the daycare side of the facility close, we find comfort knowing we still have TMCR for all our boarding needs. THANK YOU!!

Melissa & Tracy and the rest of the TMC staff are amazing!! I wouldn't bring my dog Maggie anywhere else! They are attentive, compassionate and treat all of the dogs there like their own! We utilize both their boarding and daycare services and Maggie always comes home happy and well cared for! Maggie is somewhat of a higher maintenance dog and the staff is always very attentive to her needs providing her medication when she is due and ensuring that her meals are prepared as she needs! Melissa has gone out of her way to prepare her special meals when Maggie has had an upset tummy or communicate with me any issues that may come up during her stay! Their facilities are clean, well kept, and the grounds are fantastic! It truly is a retreat for your furry friend! I will be a life long client of Taylor Mountain Canine.

This is HEAVEN for dogs!!! We had never boarded an animal before, and we dutifully checked out four or five other boarding places before being recommended to Taylor Mountain Canine Retreat. We are so glad we found them! They are in a whole other (higher, better) class from any of the other folks we interviewed, for the same or better prices. We traveled for fun, but I think our dog had a better vacation than we did! Tracy and Melissa LAVISHED our pup with heaping amounts of care, attention and affection. And, practically, when we arrived to pick up our darling dog, Melissa asked briefly for our presence, and she proceeded to clip the dog's toenails while we held our dog's leash and petted her. Two different vets had previously recommended sedation as the only way to accomplish a nail trim... The relationship these folks built with our dog in a short amount of time had our dog trusting and loving them enough to allow even the scariest task to become quick and effortless. No muss, no fuss, no worry, our dog came home shiny, happy and healthy. We LOVE Taylor Mountain Canine Retreat, they are absolutely our "go to" boarding place, pretty much forever. Additionally, we'll definitely be taking our dog to hang out and have fun even when we are around- she clearly adores Tracy and Melissa and being at TMCR. Thank you for taking such great care of our precious doggy!

Incredible place! The staff and ownership are extremely kind and knowledgeable. They are detailed in every dog's care and are very responsive via phone and email. My dog has boarded over single nights as well as for two weeks straight. She is always so excited to go into the building when we arrive. She comes back healthy and happy each time. I highly recommend TMCR!

Taylor Mountain Canine is the best spot to take your furry friend! Louise has a blast whenever she gets to go. Melissa, Tracy, and the rest of the staff go the extra mile. They get to run around and play all day, get their nails clipped, get bathed, and they get a report card at the end of their stay which I love so you can see how your dog did. I love knowing Louise is in such good hands!

Our dog Annie loves it here. Great people, lots of things to do at doggie camp. There are lots of dog pals for here for play and conversation or just relaxing. We have used many other dog care facilities in Sonoma County over the years, and Taylor Mountain Dog Retreat so far has been the best. One more time, the owners and staff are great, the play areas and relaxation areas are clean wonderful and with very clean & heated indoor/outdoor sleeping facilities. No better place for our Princess to play, socialize and relax, then Taylor Mountain. Blake B

Our dog Gatsby has had a couple of amazing stays here so far, and we recommend this retreat 1000 times over!! Melissa and Tracy and their entire staff run a very professional yet loving operation here. Our dog was a bit nervous for her first 4 night stay, but when we brought her back for a 12 night stay she was going absolutely bonkers and was so excited to see the staff again, and that's when we truly new that Gatsby is in great hands. The staff is very responsive and we loved getting pictures texted to us as well as seeing Gatsby on the Instagram stories. We hardly worried about Gatsby at all during our trip even though this was the longest we had left her. The price is very reasonable and competitive with the area, and a bath and nail trim at the end was very much appreciated! The very flexible pick up and drop off hours are awesome. No ridiculous upcharges to have your dog play unlike some other places in the area. Again, cannot recommend this business enough for your dog boarding needs!

There are not enough word to express the gratitude and love Rocky and I have for our Auntie Trish. She is an absolute dog whisperer. Rocky was a difficult dog. He was never difficult with his Auntie Trish. I was able to travel leaving him with her knowing he was in the best of hands always. She is so amazing she has a spot in our first and second book. Rocky recently crossed the Rainbow Bridge. Auntie Trish still remains as part of our adventure. She is amazing.

My dog has been going here for yours. Trish is wonderful and so caring. I know my dog is being cared for when he is with her!

Trish is the best! Velma and I absolutely love her!

Excellent care for my pup.

This lady is a saint!

Affinity Pet Services have been very reliable & caring with our pets when we go on vacation. I love the updates and photos they are thoughtful enough to send so we feel less guilty about leaving home. We come home to a house of content dogs, cats & chickens that are calm and obviously not anxious about the changes. They are well taken care of & happy to get to stay in our home instead of kennels. I recommend Affinity often to friends, and am grateful to have them in our lives the last 5 years!

Our pup loves playgroup! She waits excitedly at the window on playgroup days for pickup, dances when she hears Charlotte pull up, and comes home tired and happy. We also have hired Affinity for pack walks, and to check on our pup in the middle of the day when we have had to work longer hours. Affinity has proven to be trustworthy, caring and very knowledgeable about dog care. We highly recommend!

Can’t give them 10 stars but they are top notch! Charlotte and her company are the best. Dogs always picked up promptly, exercised their little hearts out, returned clean and tired. I often am not home when she drops off, she is respectful, always house is locked back up. My dogs love seeing her cause Affinity equals fun!

Besides being incredibly professional. This is the highest recommendation for Affinity(and Charlotte) I can give. When we come home are cats don’t hide or ignore us(because they are mad)…they are happy to see us, relaxed and carry on as if we had never left. That is because of the great care & love they received from The Affinity team while we were away.

We've got 3 dogs and have been using Affinity for weekly visits and overnight stays when we are out of town for the last year and a half. They are reliable, trustworthy, and provide an abundance of love for our critters. They send us pictures while we're away so we know all is well. We couldn't be happier with the service they provide and highly recommend them.

Fabulous, pet lovers & care givers. They provide supportive care when I have a long stretch away from home. I highly recommend them.

If you neef care for your animals, maybe just a stop in to visit while away for an extended time. Awesome, super efficient booking system. Really nice, caring & diligent carers. Will use them again. Thank you.

I love our Affinity Auntie Gail. Incredibly attentive, and loves my two dogs.

Good people providing great services. I highly recommend!

Great service!

Cool

We’ve taken our Pomeranian to Gina at Four Paws for nearly 2 years since he was a puppy. We’re always happy with his specialty “teddy bear” cut. We’ve recommended Giur Paws to several friends.

We just love Bernadette in the Grooming area. She is so thoughtful and so good with our 2 dogs. She always goes above and beyond to help them. She is such a Great person... Joyce & Dave Sunderman

Dear 4 Paws Team, I just wanted to say how much we love bringing our dog to 4 Paws! Everyone is super friendly and it’s clear that you all love your job. Our dog comes home exhausted from playing all day, which is fantastic. The location is great, and the facility with its open field is wonderful. Thank you for taking care of our furry friends Best regards,

We absolutely love 4Paws Pet Ranch! We return for Joe’s hair cut every 3 months or so. They are great with the dogs and excellent stylists. I highly recommend them to everyone who loves their dog and wants them to look their best! They also have fantastic boarding services if you need to leave your baby behind for a few days!

Our super-energetic pup lives for Four Paws! We take him most work days and are incredibly thankful for the care and exercise he receives there. Without this outlet, I’m not sure we could have survived him and he might not have developed into the cool dog he is now…he’s awesome, but still a handful! Great staff loves him, and that makes us all happy!

I’ve been using Four Paws for over 25 years and I’ve always enjoyed their friendliness and kindness, and I know that they take care of my dogs

I took my cat, Trout, here. They made it as pleasant as such an experience can be. I expected Trout to be traumatized, but when I let her out in the car - aside from loving on me for the first five minutes and then going back into her travel bag and growling at me for leaving her for a hot second - she was all cuddles immediately after. She made friends with the staff, they are all excited to see her come back. The hardest part was signing the standard release form. But it worked for boarding in a pinch. Trout wasn't traumatized at all. <3 Bring your paperwork!

Four Paws Pet Ranch is a wonderful place. Dragon loves his daycare with his doggy pals. Boarding is very good. I've only been a client for a year, but I have friends who've taken their dogs for many years. Highly recommend.

This is where I got my PJ from. When I met him, he was totally wild . He would not let you approach him or pet him. He would not go anywhere on a leash. Amanda, who worked there at the time was very helpful in making the transition. He is now the cutest, sweetest most wonderful little dog I’ve ever had.

I’m not sure what all goes on at Four Paws Pet Ranch when I board my dogs but they get SO excited when we arrive! They start talking and can’t sit still. I literally never hear them talk any other time! Four Paws Pet Ranch has always been so great to my dog reactive rescue mix. He was unable to be boarded with other dogs and could even climb chain link fences, so they had a specific kennel they could keep him in. My family lives in GA and sometimes I have had to travel back and visit. I once got sick and had to extend my stay an extra 10 days….They took care of both my pups and helped put one part of an otherwise awful trip at ease. These people are the best! Can’t recommend them enough!