Pet Sitting in Summitville

This was the third year in a row James watched our pets. For the third year in a row, we came home to happy and cared for pets and a house that was left in great shape. We trust James; and it is a wonderful feeling. We have old pets. Our little dog is over 15 years old and has some special needs. James handles her like a loving pro. James is a go to person.

Ursula is a wonderful sitter! This was the second time that she has taken care of Puddle (my cat), and each time, she's taken great care of him. She's a communicative sitter who proactively sent updates on how Puddle was doing throughout the sit (including adorable pictures of him, which made my day when I was traveling!), and she was also very responsive if I ever reached out either leading up to or during the sit. From the pictures of Puddle that she sent, I could tell that Puddle was really comfortable with her, which made me really happy to see while I was away. In addition to the great care that she took of Puddle, the apartment was tidy upon my return. I highly recommend Ursula as a sitter. Thank you, Ursula!

Pete was a very reliable, animal-loving petsitter. I received regular updates about the well-being of my pets. My house was left behind clean and tidy. I hope that he can come back another time for petsitting.

Ranai was a fantastic house sitter and cat whisper. Highly recommend. We have two cats with very different personalities and both of them warmed up to Ranai quickly and ease fully. She was great about sending lots of pictures, videos and updates on both of them, all of which made us smile while we were away. In addition to her love and skill with animals, Ranai was extremely communicative, easy to coordinate with and left the house tidy and in great care. We would welcome her back anytime that she's back in the Bay!

Leslie did a great job taking care of our four cats, our house was neat and clean, and we received lots of pictures from her daily - we can't thank her enough! Aside from an alarm on an uninterruptible power supply (UPS) in my office (she has NO blame for this one - it failed while we were gone!), she was self-sufficient and took care of all out plants and paid great attention to the cats!

Rigel has sat for me twice and has done well.

Ryan was an excellent fit for us. He was easy going, friendly, organised and we returned home to a clean house, chilled and happy pets. He communicated well, asked all the right questions and was very thorough. I would definitely recommend Ryan and would have him back any day!

I was delighted when Naomi came back again for another sit with Mr B. So kind, so calm - such a wonderful sitter in every way and kept me up to date at all times. A lovely person, so glad we met and Naomi is always welcome.

Milton was the perfect dog sitter for Aldo. We would have him back anytime! Caring, organized, great communication. Took Aldo on amazing walks and activities. He is such a happy dog!! 10/10 from us.

Shelley is a dangerous and incompetent housesitter. She should never be entrusted with anything more valuable than a houseplant. Her pet care was terrible. On the 2nd day she left our 2 dogs outside in the backyard, unattended on a 83-degree hot, humid summer day with no water for 90 minutes while she left our home to go out for a walk. We saw this on our Ring camera and immediately reported this to zeewoi (full complaint currently under investigation) and let her know directly how concerning this was for us. Not only was it unsafe to leave the dogs outside while she left the home, but it also went against clear instructions that were communicated to her in person during the handover and in writing about what to do with the dogs anytime she left our home. She repeatedly had trouble following basic instructions that were communicated verbally, in writing and in text reminders. She was incapable of following basic pet care requirements. We asked that only one of our 2 dogs be walked once a day (I did not want her walking the other stronger dog, because during the handover we went on a walk together and Shelley DROPPED our dog's leash). We use Fi collars, so we know that over the course of 11 days, Shelley brought our dog for only 4 walks. We did a phone interview with Shelley and never did she inform us that our medium sized, 40 pound dogs would be too much for her to walk. Additionally, Shelley traveled with her sister who clearly is unwell (likely dementia or some sort of developmental disability) and also was afraid and nervous around dogs. She never informed us of this, and it was clearly a huge safety issue. Shelley's sister let our INDOOR cat out multiple times (at least 4 times are seen on outside cameras). Sometimes our cat was left outside for 20+ minutes without Shelley or her sister realizing. This is so, so dangerous- we are on a main street with a lot of traffic. We are lucky our cat didn't get lost or killed under her "care." Shelley and her sister left our home in a terrible, and honestly gross and unsanitary, condition. A paper bag with human feces was found in our bathroom and made the entire 2nd floor of the house stink for days. The rug in my office was covered with urine- which makes me wonder if she locked my dogs in this room for extended periods of time. Our dogs are fully house trained and have never had any potty accidents. The kitchen was filled with flies, milk had been spilled in the refrigerator and never cleaned up (a gross film had formed by the time we got home). The blender was put away in the cabinet unclean. The recycle bin was filled with dirty trash- so much so that we got a notice from the city. She carelessly used metal utensils and scratched our Le Creuset dutch oven (which will now void its lifetime guarantee). Three brand new bars of soap were taken from our home, like they were some sort of hotel amenity. Shelley went into our basement storage freezer (which she had NO need to access) and took home 3 gallon bags (about 20lbs) of frozen tomatoes I had harvested before our trip from our garden. When I addressed this with her, she claimed her sister packed them by accident (which, if true, & your sister is so unwell that she's packing things from someone's home that are NOT HERS, she should not be allowed to travel with you). However, I don't believe that's the case- 20 pounds of tomatoes aren't really something that just sneaks by your consciousness- it's A LOT of tomatoes. Shelley was offended I accused her of stealing, but that's what she did. She ultimately returned them, knowing full well she was in the wrong. I'm not sure what else she might have taken from our home, as I didn't think I needed to take an inventory of our belongings and supplies before we left. Ultimately the sit ended when our one of our dogs ate some of a marijuana plant in the backyard (she had never shown interest before and we did not know the plant- with no flowers on it- was dangerous). We do not blame Shelley for that (even though it was probably from a time the dogs were not adequately supervised in the backyard); having the plant where dogs could access was our mistake, and one that will never be made again. The part that is extremely concerning is that it took Shelley nearly 2 hours to get our dog to the emergency vet from discovering the first symptoms (she first texted me at 6:26pm that our dog was unwell and "having seizures" and did not leave for the hospital until 8:12pm). And I am certain she never called the zeewoi vet emergency line. She eventually reached out to my mother (our emergency contact while we were in Europe) and my mom told her to go to the vet ER immediately. Afterwards Shelley stated via message, "I cried, prayed & hugged her throughout the incident." So, instead of getting prompt medical care for our dog (emergency vet was clearly listed in our printed out home instructions), she prayed for her. Unhelpful, incompetent and incredibly dangerous. I'm not sure how she has previous good reviews. We were shocked by the incompetency and complete inability to understand and follow simple, clear directions- there are, sadly, many more examples I could include here. We are grateful our girls survived having her stay in our home. I would hope no one else ever has to deal with such a horror. To finish things off, disapproving of the legal marijuana plant in the backyard and probably of our rainbow flag displayed on the front of the house, Shelley texted "You need prayers. Find a Bible based church to go to and get healed. I pray for your soul."