Pet Sitting in Waterloo

Fantastic! Used Happy Hearts for the first time to look after our two cats. The thing we really appreciate is that they actually take care of our cats, not just stop by and feed them. They interact, spend some time, send us pix and updates on how everyone is doing. It's great peace of mind to know our pets are in great hands and well looked after. Definitely recommend!

Mason and Kim are so wonderful with Daisy! She loves them so much it that it helps ease her immense abandonment anxiety while we’re away. We are so glad for Happy Hearts’ partnership on this journey with her!

We highly recommend Happy Hearts Pet Care- Kim and Lee did an excellent job taking care of our two shepherds! I felt like they truly got to know dogs (i.e one of our dogs has epilepsy and the other can be leash reactive). They have great communication and we especially enjoyed the pictures of our dogs on their walks! We will definitely use their help again!

We never had to worry about Buddy and Rosie while we were away. Lee and Kim did such a great job taking care of our pups. Walks, cuddles, treats and games. And all the mail brought in and trash day taken care of. Lee knows dogs and their behavior and she has a great team. Happy Hearts is the best!

I am so incredibly grateful to have found Happy Hearts Pet Care. As their name implies, they truly CARE about your furry family member/s and, from what I can tell, they give our animal/s the same love and attention they'd give to their own. Let's face it, most of us can tell by how our animals behave when we come home from a vacation whether or not they were well attended to or not. They let us know if they're aggravated to have been left. Worse yet, they could have become sick while you were gone (as happened to one of our cats recently from a nonchalant pet "sitting" service). But with Happy Hearts, our cats are at ease, well-adjusted, and clean when we return. I'm grateful to be able to leave town with a sense of calm and confidence that our animals will be in good hands. The online scheduling and payment tools are super easy to use, too. And I love how they send pics of the cats during their visit/s—especially because the photos show us that the cats are looking and feeling good (no tails between the legs or ears pulled back). Thank you, Lee, for offering such exceptional service. And thank you Terri (out of Dexter) for your exceptional care of our furry family members. With you, I know we can actually take a vacation, worry-free. With one of our cats being elderly, this is appreciated beyond words. In sum, Kudos to Happy Hearts Pet Care. They're the real deal.

We've had nothing but great service from Happy Hearts over the past year of using them. They give such caring service and have gone above and beyond. While we were away last week, we had some house-related issues after a snow storm and losing power, and they helped alert us so we could get people over to our house to fix. Their updates on our cats and house during our trip gave us peace of mind. We 100% recommend them!

Lee took great care of our 2 parrots! She sent us daily updates including pictures. She even watered our garden and brought in packages! Highly recommend .

I cannot express how grateful I am for the team at Happy Hearts! I have a very anxious toy poodle, and she does NOT like to be away from us. IMMEDIATELY, she became attached to Kimi, Lee and Pamela, and is so excited to see them when they come to walk her. We have used Happy Hearts dog walking and pet care services when we have gone away, and are 100% + satisfied! I cannot recommend them more highly, they truly care about each and every pet in their care.

Lee is incredibly professional and competent. Rarely using pet sitting services for our menagarie of animals, i felt completely at ease and one thing off of my worry list when we were all traveling. Thank you Lee.

We have been using Happy Hearts for a few years to take care of our lovely Russian Blue whenever we are on vacation. They are always attentive, and our cat love them. The most important thing is that the pet is happy and relaxed at home while you are taking the needed time off.

Charlie is the best! We have been employing his services to watch our two cats while on vacation for the past four years. I completely trust him. He goes above and beyond. He has been there for us during emergencies as well and we consider him a friend. His communication is excellent-- we really enjoy the updates with photos and videos. He is flexible, reliable, and trustworthy. I can't recommend him enough! Thank you for everything, Charlie!

Charlie watched our dogs for us over the holiday weekend and we are so thrilled with what an amazing job he did. We were updated at every visit and he sent pictures with a run down of how they were all (5!) doing. I can’t recommend him enough and feel 100% confident that if we ever need a pet sitter again, Charlie will be the one!

We have used Charlie to care for our 2 dogs (can be high maintenance) and 2 cats for a 1 1/2 years. He takes extremely good care of them and treats them like his own furry companions. He is trustworthy and dependable. I highly recommend him but don't book him when we might need him!--LOL

Charlie has been looking in on my cats several times a year since 8/2021. Living outside of Ann Arbor, it can be a challenge to find a reliable pet-sitter; we live in between a few areas. Charlie took detailed notes & always asks for updates. Although we often have our pooch stay with family, our pooch approved Charlie. When Charlie has been taking care of our cats, most of them don’t hide when we get home, so we know they were well-cared for. We have some special needs pets; our elderly cat throws up a lot and has been refusing to use litter box, & Charlie has been accommodating with the potty-pads & the house is neat and mess-free. He plays with our kitten & sends photo updates. When I haven’t checked my messages promptly (I do a lot of the driving and we go off grid), he texted my partner to make sure we got the updates. Charlie communicates clearly about dates and fees. He is reliable & has been understanding when I’ve had to change plans. I like that pet-sitting is not a side-gig for him, but something he mindfully pursues. I also like that Charlie himself performs the services & comes to our home. He explained his approach to pet-sitting & he doesn’t over-commit himself. Charlie cares about our pets too. Although he hasn’t pet-sit for our dog, he always asks about her and how she’s doing. He’s pleasant, reliable and affordable and I can’t thank him enough for the peace of mind he gives us so we can travel and have no worries about our fur-babies at home.

Charlie is amazing! I feel so lucky to have found him. I have a large German Shepherd (Jagr) who can be very nervous and a unwelcoming. Charlie just seems to have a way with dogs - I think they must sense his kindness. I love that Charlie gives me updates - with pictures! - to let me know all is well. I feel so comfortable leaving the care of my pup to Charlie when I travel. I cannot recommend him enough!

Charlie did great with our dog. We appreciated the updates on how things were going while we were away. Thank you for going above and beyond. Highly recommend!

Charlie is the best pet caregiver you could find! He has been caring for our pets for years. He is reliable, conscientious and loves dogs and cats. Our three pets get excited to see him every time he comes. Charlie sends photos of our pets while we are on vacation. A bonus is how nicely he leaves our home.

We recently went on our first vacation after adopting our cat, and I wasn’t sure how our Toast would react to a stranger. I’m am pleased to say that she absolutely loved Charlie! She warmed up to him immediately. He sent daily texts updating me on how Toast was doing, and even sent photos. I was completely confident in her care while we were gone. She got lots of playtime and love, and Charlie will definitely be our go-to pet sitter for the future.

We have used Charlie’s services for over a year now and couldn’t be more pleased. He treats our dogs as if they were his own and is always extremely reliable and flexible with my erratic schedule. We have an older dog as well as a very high energy breed and Charlie takes excellent care of both of them, rain or shine. I would recommend his services highly to anyone looking for an extra pair of helping hands.

We are SO grateful to have found Charlie’s Petsitting. Charlie is fabulous with animals. He’s reliable and conscientious. His rates are affordable. And we feel 110% comfortable having him stay at our home with our dogs and cats when we are away. Charlie provides more than pet setting; he provides peace of mind. We highly recommend. Lisa & Michael

Absolutely love this place! My fur baby deserves the best care in the world and I would never trust him with any other daycare. Each staff member somehow recognizes every dog that comes in. My dog, Loki, is excited every time he goes to daycare. He comes home exhausted from playing. I love being able to check on him via their webcams. It puts my mind at ease knowing he's having fun and is well taken care of.

Darwin has been going to Arbor Dog Day Care for almost two years now. He always comes home tired and happy! It's great to be able to watch him on the cams to see how his day is going. Also, very communicative and they have fun photo ops, too!

Ruby is still new to Arbor Dog, but our experiences to date have been great. Their care strategy allows the dogs to self regulate, play and rest at will. The dogs enjoy the freedom to be inside and out in the fresh air while being monitored by caring staff. We're always greeted enthusiastically, and, I really appreciate the option to plan ahead or be spontaneous and bring Ruby in as the need arises. Please keep up the great work and environment!

Thank you for being amazing!! I have 6 month old black lab puppy with a TON of energy and they go above and beyond with their service and care. I’m truly grateful for finding this heavenly place for my boy. He’s happily exhausted from the play and fun these people put together a great team and facilities. Thank you:)

My dog loves Arbor Dog Day Care and Boarding!! He can barely contain his excitement when we pull into the parking lot!! All of the staff are warm and kind. Your dog will be in great hands!! Came by to provide a one year update. My dog still absolutely loves this place. We are moving away, and it will be hard to find a place he loves as much as Arbor Dog Day Care.

Our Gizmo loves going here. He is treated like a king 👑. Staff are extremely helpful and friendly. …

They take such good care of our dog, Clifford! We need a cage-free environment and love the cameras that they offer. The staff is always super friendly.

While my dogs aren't particularly fond of being anywhere other than home, I am very grateful to Arbor Dog Daycare for providing a safe place where I can board my dogs without them being confined to a kennel. The webcams are also great and help ease my mind while I'm away. I used to work in this industry, so I know the behind-the-scenes happenings and will not trust most boarding facilities. I do trust Arbor Dog Daycare, and I am SO glad they don't walk the dogs outside a fenced area as some others do.

Zelda has been in Arbor Dog Day Care since she was 4 months old. She is very happy to be there. She would not look back as we dropped her off at the daycare. People from this place really care about dogs. They remember Zelda and are certified to look after dogs with special needs. This place also foster dogs from the local shelter and is dedicated to animal charities. Highly recommended.

My dog loves coming here! Excellent for social dogs with lots of energy! The staff is great and so pleasant 😊 …

I am always scared to leave my dogs in a kennel, especially since they are older and my one dog has Cushing's disease which requires medication. I was instantly at ease when I was told they have an animal with it, also. I dealt mostly with Kacy and you can tell she has a genuine love of animals. She sent me pictures and captured one of the best pictures of my older dog. My dogs made friends while they were there and they weren't clawing at the door to leave, which says a lot to me. I don't know how to explain this, but my older dog seems to have reversed in age. She's moving around easier and is acting like a pup again. I highly recommend this facility if you are looking for peace of mind while you are on vacation.

We have used Bridgewater boarding twice now. Our kitties seemed well cared for and happy. When I called to check on them they made me feel better as I was really missing them. Thank you for being so good to cuckoo and tippy.

We Love Bridgewater Boarding and our pets do too! Kacy is so sweet and great with the animals. She really spends time getting to know the animals staying there and it shows. We are so thankful we found Bridgewater!

We had a great experience for my 6 dogs for their one week stay at Bridgewater! The owner/staff are really friendly and reassuring. Our dogs and the other dogs there seemed comfortable and happy!

The wonderful people at Bridgewater treat my rambunctious puppy well, giving him lots of positive attention and making sure he gets safe exercise time.

They really took good care of my dog and cat when we went on vacation. It's nice, that they let the dogs have a playtime together, out in the yard. Awesome staff and awesome boarding kennel. We will use them for our future vacations.

Bridgewater pet boarding went above and beyond to make My lab puppy Maize very comfortable and they loved him! Maize definitely misses everyone there and I want to thank everyone for taking amazing care of Maize. I highly recommend Bridgewater pet boarding for anyone who is not able to take their pets on certain trips or just to give the pets a day or two vacation! Maize definitely loved it and loved playing with everyone! thank you so much!!!

Paws up!! Our 4 dogs loved it here. Super friendly and organized. Loved that we got updates and photos of the pups while we were gone on vacation.

Took great care of my dog while away. She was happy and even sent photos to help ease my mind

We have a (large puppy) doberman and we were so hesitant to take her anywhere. We found Bridgewater pet boarding and went there to check it out first. I’m so glad we did. They are great and our Zeta just loves it there. She has new friends now! When she hears us say “doggie day care”, she jumps up and is so excited she can hardly contain herself. She’s been there several times and overnight. Kacy is exceptional and she clearly has a love for animals. Read update below. Update from original review: in December of 22 and January of 2023, Zeta went there again. Within 2 days she started to become ill. Kacy had Covid but the dogs were already exposed. it is harder to test for it on dogs but she got very I’ll. We had to rush her to the vet where they treated her for a virus. Unfortunately she progressively got worse and worse. I notified Bridgewater immediately but the damage was done. It was all bronchial. We had to take her back again where they ran more tests and X-rays but she wasn’t responding. 2 1/2 months later and two Z-packs later she finally got better. Bridgewater isn’t the cleanest place and I doubt thorough cleaning was done. I can’t in good conscience recommend them. Our dogs health is very important to us. We have since found an exceptional boarding facility that is super clean and she gets exceptional care. Now instead of being in a kennel all day except for potty breaks, she gets to play all day long in the indoor and outdoor yards and only goes in the kennel to sleep at night. And it is super clean.

Paws ‘n Pads is the best doggy daycare in Ypsi!! I have been bringing my dog Koda there for 3 years for both daycare and boarding since he was just 16 weeks old! Being a GSD, Koda has so much energy and PnP has been a God send for us. No other doggy daycare we’ve tried has ever been as accommodating as them. When my mother-in-law suddenly passed away they were so gracious in boarding Koda last minute. As a nurse who works 12 hour shifts and weekends, it can be difficult to find a daycare that opens early enough and closes late enough to accommodate my schedule. PnP has always been incredible at flexing around my schedule if I need to drop him off a little early on weekends. Not to mention their staff is INCREDIBLE! All the girls are so sweet and lovely and I can tell they genuinely love the dogs they care for. Not only does Koda recognize the street that PnP is on and gets so excited to run inside and give the girls kisses but they seem equally as excited to see him. They are so patient with Koda and his kangaroo jumps and big slobbery kisses. I have no qualms about trusting them with Koda’s care. I think, as with anything in life, expectations need to be managed for what to expect from ANY doggy daycare. Dogs are dogs and they will sometimes play rough and get slobbery and be…well, dogs! There are several reviews commenting on the “inconvenience” of having to bathe their dogs after daycare and claiming they smell of urine. Koda has never, ever smelled like urine. He can be sticky from slobbery play sometimes but that just tells me he had a good day playing with his friends! I would never expect PnP to wash and groom my dog for me without paying for that service. For the people who want to complain about providing their pet basic hygiene, maybe doggy daycares and pet ownership aren’t for you.

I want to update my past experience at PNP over the past 6 years with my two pups. I appreciate the family atmosphere and ownership of PNP. However, I have noticed things slipping over the past couple years. My first dog Blue loved going there even though he had a lot of anxiety issues from his past (rescue pup). However, I did notice when I would pick him up Blue would smell of urine. I have also noticed the same issue with other husky Loki. The issues started adding up to the point where I no longer take Loki to PNP. Loki came home with Kennel cough after a short boarding stay. Then his next two stays Loki came home limping. I learned from an employee that Loki spent the entire night trying to escape from his kennel and injured himself in the process. Luckily his limp was a soft tissue injury and it healed itself. Loki would come home with minor scrapes which was attributed to rough play (fair enough for a husky) and one time he tried to befriend one of the foster cats in the lobby. I was always contacted by them when this occurred. I also noticed Loki starting to get nervous when and refuse to enter PNP. Clearly Loki was telling me something. He is never nervous or anxious about anything. The final straw for me was when I was bringing Loki for daycare and nobody was in the building! It was an hour after their posted opening. There was about five other cars in the parking lot and we were all trying to reach the owner, Penny. It took all five of us calling and sending Facebook messages for 30 minutes to reach someone. Since that incident, I have been taking Loki to Pup City Daycare. Their owner has education and training in dog behavior. They also ensure dogs are placed in play groups based on a dog’s personality. The webcams at their business ensure there is transparency at what occurs while your pup is in their care. Some recommendations for improvements. -install webcams that allow your customers to check in on their pups. This will increase transparency -Hire enough staff to lower the dog:staff ratio. Also ensure your staff is trained in animal behavior and group behavior. -Use dog safe cleaning products. Bleach should never be used. It is not safe for dogs and will cause chemical burns. I want to support PNP but I no long in good conscience support them. I feel bad because they were the first daycare that took care of my pups.

Hit or miss. Sometimes its great no issues and occasionally there will be some small stuff like dogs feeling low energy or very thirsty when we take them home. We left a toy for our dog this past time as we were told it's allowed when he doesnt board/mingle with the big group but on pick up we could see it clearly wasn't given to him. They're definitely reliable and helpful though. Often will have space for the boarding. Even picked up food for our dogs since our bag ran out. I do like the fb page photos and getting to see all the dogs there that day.

Would go lower if I could. This place not only has the audacity to call deep wounds and smelling of pee normal but seems to brush that type of behavior under the rug.. Could amount to animal abuse in my own opinion.

Love this place!! My dog hope loves it! The employees are very sweet and kind! Highly recommend. Attached is my dog at the daycare :)

I do not recommend this place. Staff is friendly but they do not take proper care of dogs. I took my dog henry there a few times and every time he has come back smelling like pee and covered in pee. I always have to give him a bath after because his fur is sticky and he smells terrible. Truly don’t recommend.

No place if rather take my dog. Staff is fantastic and caring. Place is clean, they even help the community by fostering animals!

Dropped our blind dog off for some R&R after hiking in very hot and humid conditions several days. She rested in air conditioning with just the right amount of social interaction. Staff was professional and friendly. It was a brief but very positive experience for our dog. Thank you Paws'n Pads!

My dogs absolutely love it here! They have the best time and I wouldn't trust my dogs with anyone else!

Great place with a wonderful caring staff. I love the daily pics. And the fact they partner with a rescue is just wonderful!