Pet Sitting in Waverly

Another great sit! No pets this is time, just our house. They took care of everything while we were away on an extended trip. The yard, exterior living spaces and interior spaces were so clean, it was like walking into a new house. They texted us re: issues that arise that they worked around, but wanted us to be aware. We trust them to take care of our home as we would and they deliver!

We were lucky to be able to meet her before the sit and was great to see her interact with our pup Miso, she didn’t blink an eye at Miso’s high energy. Sue’s communication was great both before and throughout the sit, she sent photo updates and a quick question, and we felt reassured while away. The house was the same as we left it. We’d easily recommend Sue, she’s very sweet and took great care of our pup!

Rhyss & Jean ware were amazing! Minnie was so well taken care of. Rhyss & Jean both took Minnie for 3 walks a day, she usually only gets 2 so this was a real treat for her. I was sent either a video or photo every time they walked Minnie. This I really appreciated. My home was cleaner when I got back than when I left. I so appreciated that after a long day of traveling and not getting in til after midnight. I also really appreciated that they walked Minnie late evening knowing that I would be home late. They are both amazing people that go well above to ensure that you and your pet are well taken care of.

Hal and Rebecca were fantastic! They took great care of my dog, were experienced and left the place immaculate! Sage loved them! They will be back I'm sure!

Ani was the perfect pup sitter. She had great communication, loved on my fur babies and made them feel safe, even stayed around an extra couple hours to be there with them during a storm.. the house was neat and tidy when I returned. Would definitely have ani come again!

i was so happy with this couple! very interesting, very committed to pets. they were even able to to pet Frankie and she rarely lets me pet her!! the house was clean and pets were happy!

We felt so good leaving our Abby with Carol. Carol is so organized and considerate. I think Abby is in the best shape she has ever been with all the walks and attention. I enjoyed the pictures and communication while away. The house was left in perfect shape and they even left a little snack for us. I can't say enough good things about Carol

Lizzie was amazing, took care of my place as if it was her own. Couldn’t have asked for a better sitter

Charlie was great! He took care of our baby for a week and left the place nice & tidy. He sent us updates and loved on Teddy! We would definitely recommend him to anyone who needs their fur baby taken care of.

What is the absolutely WORST thing that can happen? Your pets abandoned, with zero notice and the inability to get the "sitter" to respond to inquiries about your pets' status while you're in Hawaii panicking about your pets in California. Then, when you're able to get a friend to check on the status of your home and pets (because Claudia would not respond to me), you find that your house has been left wide open and unlocked. There was also a general lack of attention to the pets. She sent me a photo of my cat and asked me "who is this one". The cat in the photo was the cat she was supposed to be caring for. I found out she locked my cat out and let a stray in, instead. When I inquired further, I didn't hear anything for more than 24 hours despite reach out out a couple of times. Okay - but what about her side of the story? Claudia had a legitimate gripe, the cats were keeping her up at night because of an unusual situation: We've recently had to keep the cats inside at night because we had a problem with a skunk. The cats wanted to go in/out at will as they were accustomed to. I think the big, festering problem is that she didn't alert me to any of this until after 3 nights. My IMMEDIATE response to Claudia upon learning this was: "Oh, no. What a nightmare!! I am so sorry!! Let me try to think of a solution. Is the problem with both cats, or just Bing Bing" and "Wow - that is not okay!! What can I do? If I have someone take your place, is that better for you?" I also offered to have my daughter pick up the offending cat so that Claudia could finish her stay, if that's what she preferred. Note: the words in quotations are exact quotes of my messages. I was willing to stop everything to deal with Claudia's concerns immediately and do just about anything that would have made her happy. I even told her she could leave the cats for a few days (she lives less than 2 hours away) if she needed a break. Claudia also found the internet not fast enough. This is something we explicitly discussed before the sit - I had recently noticed that the internet had been less consistent than a few months ago. Claudia assured me that she understood and has an "amplifier" to plug into the wall that would be enough. When it wasn't, and she let me know, within MINUTES of learning this, I was on the phone to Verizon - I thought I had the fastest service, but apparently they changed things (which explains why I noticed a slowdown) and there was now faster service, so I increased it immediately. [For any potential future pet sitters, there is a simple "speed test" I can do that will measure the exact upload/download speed. She thought there was an issue with the washer/dryer, but that turned out to be user error. The power went out one time for 40 minutes. This is, unfortunately, not uncommon in California during fire season. Thankfully it's usually brief. I have found my laptop battery to be sufficient to manage the brief gap. Cell towers have generator backup, so wifi/cellular coverage is uninterrupted. I am heartbroken that this sit ended this way. Heartbroken because it sucked for everyone involved but could have so easily been avoided by simple communication from Claudia. I have had friends and neighbors petsit with no problems. I have Airbnb'd my house with a 4.97* cumulative rating. If only Claudia had simply reached out, I would have accommodated her in just about any way possible. Instead, she stayed silent, then would not even acknowledge the remedies I suggested and abandoned my pets, instead.