Pet Sitters in West Berlin

Our dogs have thoroughly enjoyed staying at the Pet Palace. We leave them for busy weekends while visiting town. It’s extremely clean. Staff is very caring and honest about any issues the girlies had. My daughter works at other animal care facilities and thought we chose a good place to leave them when she picked them up and saw the facility. Our one dog does get nervous, it’s her personality, but she is fine if we leave a Zesty Paws chew. Our other dog is nearly 15 and she bounces out of there like she’s been at a spa. Pet Palace is a great home away from home. It’s nice to trust them while we enjoy our time in Columbus.

No I can’t recommend as first time boarding here and a couple days into her stay they called to say our dog was sick! She ended up having an intestinal virus that she caught and I have zero doubt it was from there since she had no interaction with any other animals in a couple months prior. Furthermore, I specifically requested that she not play with other animals during her stay just to avoid any issues.

Just wanted to say that Lincoln had a wonderful time here and looks amazing. Thank you to the staff and Hailey for making this handsome boy so happy!

This was the first time my cat went to cat boarding. I had especially packed his toys and his blanket to remind him of home, so he wouldn’t feel nervous (his boarding was for a week). When we got back, I discovered that the blanket and toys were never placed with him despite the front desk worker saying they would. Even with the many other workers that went through his bag (that contained his food, treats, blanket, and toys) to feed him during the week, they never placed them down. I was extremely disappointed and sad since my cat was in a completely new environment and had nothing to remind him of home or anything to play with.

I knew my pup was in great hands as soon as we walked in the door! I have been taking my pup to Pet Palace pretty consistently for almost two years. This weekend was my first time using the Powell location. They were so friendly, kind, explained the necessary paperwork, and comforted my nervous pup when I dropped her off. I love that Pet Palace standards are high, and consistent with their locations. Thank you!!

UPDATE…the manager never returned my phone call. My significant other left a Google Review and then lo and behold, the manager calls wanting to discuss the Google review 😂😂 Avoid this place at ALL COSTS. They don’t care about your pet, they care about their business name. A warning to pet owners… We left to go out of the states 2 weeks ago and boarded both of our healthy dogs at Pet Palace on Gooding Blvd. They called me on day 11/12 (6 hour time difference) and told me that both of my dogs had diarrhea and wanted to give them Probiotics, which I agreed to, of course. A day later (yesterday) we picked them up and were informed they still had diarrhea (which they obviously picked up there because they had been there almost two weeks before it started). Wake up today and one of my dogs has a hacking cough in addition to the diarrhea. After a vet visit, we find out she has kennel cough as well as a bacteria in her stool leading to multiple antibiotics as well as probiotics. I understand there are risks to boarding but I also understand we as customers/pet parents have a right to know if there is a contagious illness our dogs are being exposed to. Here is where it gets interesting… I then called Pet Palace this afternoon to inform them and also to ask if other pets have been sick/others reported illness and the person I talked to REFUSED to answer my question and told me a manager would be calling me back. I gave them until this evening after closing and no one called me back, which is highly suspicious to me. I’d recommend if you have plans soon to board your pets there that you don’t because they obviously have more than one issue going on in their facility and they refuse to be honest with their customers. I’ve used them multiple times but they will never get my business again.

We had our two dogs stay there for 11 days because we went to Hawaii. Spent like $1k, both dogs came home with crazy diarrhea and kennel cough. Almost $500 in vet bills. Manager hasn’t called my girlfriend back. We will NOT be back. Someone else we know had their dog come home sick as well during this time frame. The place needs to take a break from taking everyone’s animals and clean the facility. Multiple people on our community FB page have sick dogs from there as well.

So overpriced, & they want you to pay for all of these extras. I had to take my dog here b/c I had to leave last minute. I used to board my dog at MyVet in Westerville, but they don't do boarding anymore. It's a shame because they were incredible & much more affordable than this place.

We had Panther and Josie here back in June (I meant to review then!).I was very reluctant to board. My husband assured me that he found the best place in the tri-county area, but I told him flat-out that I was going to check out the place for myself. If I wasn't happy, I would force him to cancel our trip. At first, I was skeptical because it was young people who seemed to be in charge. But, the girl at the desk was so nice and patient. When it comes to me and my black angels, one must have the patience of saints. This girl did. She let us stay there with them, making sure we were comfortable and they were comfortable. They dealt with me calling from a New York airport to check up on them where I could barely hear them and they could barely hear me. It is a little extra for them to have play time, but I wanted them to have that. I only wish the play area for cats was larger. Dogs get much of the space, it seems like. I could tell when we got J&P back, they had been treated well. They even got report cards. I want to thank everyone at Pet Palace for giving us peace of mind during our vacation.

This was my first visit at this location and my dog now has kennel cough and yes he always gets his shot! now before I go to work in the morning We are going to the vet as soon as they open which means I will be late for work to top it off I am so upset he has never been sick and never around other dogs the fact that he was exposed to it and got it there is very disappointing

Hardly now great! She takes care of my babies as if they were her own. The home visits are are so nice and she even does overnights so my babies don’t have to be by themselves while I’m gone and they can just stay in their bed or wherever they’re comfortable sleeping. I love that! Also, in the summer she does swim lessons, which I think is so fun for the dogs! Highly recommend!

Chaeslyn has taken care of our dog several times now, and we have always had a great experience. Our highly anxious rescue dog is now a senior and he took right to her and enjoys her visits. We feel very comfortable and can enjoy our vacations knowing he is in good hands. Chaeslyn has excellent communication and provides detailed reports throughout the day, as well as several pictures and videos. We highly recommend!

Chaeslyn was amazing!! This was the first vacation we were able to go on where we weren’t worried about our pets. Chaeslyn watched our senior pup and our cat in our home and provided daily, detailed reports and pictures on how they were doing. It was such a relief to know they were comfortable in their own home! She was excellent with communication and up front about pricing and answering our questions. She provided a user friendly app where all her reports were written, our pet’s medical information was kept, details on which package we selected, etc. Chaeslyn truly treated our pets as if they were her own and bonded with them!! Thank you Chaeslyn for going above and beyond and we are happy to be new clients!

Chaeslyn is the BEST!! Our doggies love her and she loves them!! She has excellent communication with us and provides amazing updates with adorable pictures. Super easy to schedule with and she always goes above and beyond for our animals! She takes the stress away from having to leave my animals at home and gives me the comfort to travel without worrying!! Highly recommend!!!!

Chaeslyn is a wonderful option for those looking for pet sitting. Her heart is huge and she absolutely loves our Weimaraner, Luna. Her animals love to play with Luna when we drop her off and scheduling with her is easy. We also love our daily updates with photos and stories about their day! Highly recommend her! Your pet will love her :)

Chaeslyn is the absolute blessing you and your fur baby are looking for!! She is amazingly professional, timely, meticulous with her notes, and SO incredibly loving and kind to the babies she cares for. We received a daily report card, pictures and numerous updates as to how our Charlie was while we were gone and were so thankful for all of the communication. So very very thankful for Chaeslyn and her amazing talent!!

Chaeslyn took such great care of our pets while we were out of town. We really appreciated all of the texts and photos that we received of our furry family members. We will definitely use her services again!

Chaeslyn was absolutely amazing! We needed someone to grab our pup from our wedding and bring him safely back to our home. When she brought him back she played with him and made sure he was happy and good to go. If you’re looking for someone who connects with dogs and will love them like they’re her own, she’s the one!

I can not tell you how much my pets LOVE Chaeslyn’s visits! My dogs have very specific needs and Chaeslyn is diligent and pays extremely close attention to detail. The past couple years have proven difficult in being able to find a great sitter. While you will pay an appropriate fee, Chaeslyn’s care is above and beyond any "bargain" sitter. You truly get what you pay for.

Rachael did a great job with Tank! He went in with extreme anxiousness with being outside near anyone or any dog. She has not only trained him to be calmer in those atmospheres but also given me plenty of tips and tricks for how to adjust his behavior as needed. During the 4 weeks, she provided lots of daily pictures and videos of his progress and their adventures along with a daily email of his well-being! She has been amazing to work with and I’m so thankful for all the help with Tank!

We have a sweet 3 year old male black lab who was a little too rambunctious on a leash! After struggling to control his eagerness and his constant markings, I hired Rachael to do a day long leash training with him. She worked with him for the one day, taught me what to do when I picked him up, and I am so pleased. Walking him on a leash is now a joy instead of a struggle. Highly recommend!!

Passion four paws is a great place if you need any kind of dog training Rachel and her staff were excellent very knowledgeable very caring ,we felt Oreo our dog was very safe their,they updated us every day with photos and videos and showed us his progress Rachel even came to our house to check out the progress we were making. 5 stars to passion four paws

We started our puppy with Aimee and her team as soon as we could, and all I can say is WOW!! Everyone on the team is amazing and works hard to help the puppies learn. I was worried about our pup being around the other dogs, because he is a bit anxious, but they work to introduce things at the dogs pace and make sure they are comfortable, while encouraging them to push past those fears. Our puppy gets super excited when we pull up for drop off, like he would jump from the seat of the van which he will never do any other time, which proves to me we choose the best place for our guy. On top of helping and taking care of our puppy, Aimee has answered about a million questions from me. We chose to do a one in one training with her before we started the puppy daycare and she was amazing at listening to our concerns, showing us the first commands to start training on, and helping my 11 and 9 year olds understand what to do. So happy we found Passion Four Paws!!

Leon our Labrador puppy has been going to puppy academy since he was 3 months old and he has learned so much. They helped us with crate training, commands, leash training and not to mention he loves going there. He gets so excited every drop off to go, that you know your puppy is in good hands!

My puppy Mia love love loves it here!! We did the three week training program and now send her almost everyday still because we can tell how happy going makes her! She sits in passenger seat on our way there, right before we pull in she’s on our laps trying to get out of the car! I also cannot say enough nice things about the staff! As a new puppy parents we have been trying to figure things out and Amiee never hesitates to answer all my questions and concerns in a timely manner! I trust her and her staff completely without concern! My pup Mia will go and learn and have fun for as long as they will let her! The daily pictures and email updates are also a huge plus!!!

A great place for training! Our 7 month old pup, Reese, grew by leaps and bounds while attending their puppy composure class. She is a very high energy dog who also deals with some issues from a rough start in life. We realized we were a little over our heads after adopting her, but this class made such a difference for us. Michaela was helpful and knowledgeable, and very patient with my dozens of questions every week. I highly recommend checking out Passion Four Paws if you are in need of a training program!

Passion Four Paws was life changing for our pups and household! We sent our 2 puppies there (8 month old Lab/Pit mix and 1 yr old Dutch Shepard mix) for the 3 week immersion program. We were updated daily with emails on their progress and also how they were doing in general (food intake, potty info, how they play with other dogs). We received more pictures than I ever imagined, and videos of them in trainings! One of my favorite parts was that while they were in the training program, they also got plenty of time to play with the dogs that were there for daycare! They always looked SO happy! They came back freshly brushed, bathed, nails trimmed, and all trained. I would recommend over and over. Thank you to Michaela, Olivia, and Aimee. They are so great. Can’t say enough good things about this place and the employees. I will be returning to take the dogs for Train and Play to keep up with their training and still get socialization with the other pups there!

Fantastic facility for training, boarding and day care. My dog gets super excited to go and comes home tired from playing. Aimee and staff are excellent and take great care of Maisie. During boarding, they send an extensive email each day detailing how she's doing.

Excellent facility and wonderful, caring staff. Our GSD keeps up with his training while there, loves the walks and loves playtime in the pool! Always thoroughly exhausted when he comes home. They have "nap time" early in the afternoon and it amazes me that they all settle in and settle down. That tells me they have an active and engaging morning, and that's what they are at daycare for. Aimee is very knowledgable and attentive to all of the dog's needs. Love that P4P fosters some pups while they are looking for their forever homes, too. Can't go wrong here.....

I imagine this kennel is fine for some but unfortunately Luna and I had a bad experience today. Luna is a ~7-8 year old rescue. She has moved with me to 3 different states and been in at least 6 kennels in 4 different states over the last 6 years. I travel a lot for work so she's kenneled every few months. In summary we are familiar with the boarding process :) She goes with me to family and friends as well as dog parks and has never had an issue. "A" report cards at every other kennel. She is well trained, won't take food from your hand without a release, come, stay, sit, lay down, shake, etc. Delaware Pet Stuff is the closest Kennel to my new home so I had hoped to board her there. They have a rather unique process before boarding. They require you drop your dog off for an "assessment" which you have to pay for. After the assessment you have to have your dog back on one or two more "day care / training" days (that also cost) before you can board with them. The location was convenient so I was willing to give it a try and dropped her off today for her assessment. To be clear they failed Luna for basically aggression. It's their right not to board my dog (which I respect) but it worries me what situation they might of put her in to get this reaction (specifically a reaction I have never seen before in countless similar situations). They said she wouldn't listen to them, wouldn't come, growled at other dogs, and chased another dog aggressively. Its hard for me to envision my dog acting like that unless maybe another dog was aggressive towards her. I guess dogs can react to unique situations differently. I assume it happened but my concern is why. At pick up they said this can be normal for "pit bulls" to get over stimulated. Luna is about the size of a pitty (70 lbs) but every vet she has been to said she was an American Bulldog. She gets excited but within 5 minutes is the laziest dog I have ever owned. She doesn't get up or bark when the doorbell rings as an example. I did tell them she gets excited around cats or small dogs (not aggressive, just excited) so maybe that contributed? I guess it has to be a fit for both sides and sometimes it doesn't work out. The lady I dropped her with was very polite as was the person that I picked her up from. I declined to meet with their "trainer" as I didn't see the value in debating about my dog considering they already rejected her without a discussion. They do have a cool fence with bubbles the dogs can look into the parking lot. Obviously not a fit for us and we already have an appointment at her normal kennel that loves her.

Our dogs have gone to daycare here several times and seem to really enjoy it. The staff is great and you can tell they really care about animals.

I went to have my dog's nails done. He was very good and very gentle with all three of them. Even my woolly one didn't mind having his nails done too much.

I have taken my dogs to this business over the course of about 2 years now for various services-grooming, daycare and boarding. I have not had bad experiences with the daycare or boarding, my issue is the grooming. I currently have a goldendoodle (about 65 lbs) and a shih tzu mix (about 15 lbs) and they are both just over 1 year old now. My dogs are very kind, loving dogs and they behave pretty well in whatever situation I throw them into. Their first appointment for grooming here was in May of this year, I remember them saying that Tucker had a hard time with the appointment (he tends to be a little shy and this was his first grooming ) and that Charlie had a hard time as well (he had been groomed at least 3 times prior) and they recommended that I bring the dogs in every 2 weeks for baths to get them used to being there. I dont know about anyone else-but no one I know takes their dogs in every 2 weeks for a bath.. Their next appointment was in June, they said they both had some mats but that they overall did very well with the appointment and I was very happy with the way they looked. (Different groomer) Their next appointments were September and they said the dogs did awful. She recommended that my little dog have medication when he comes in and to bring him in every 2 weeks to get his nails trimmed because he peed on himself when she was doing it. They also said my doodle did awful and he was so scared of the dryer. (same groomer as first appointment) Honestly, after this appointment I was ticked and I did not want to bring them back for grooming anymore. However, I scheduled them an appointment about a week and a half ago for them both to come back for grooming today at 9am. When I got there, the groomer was grooming anther dog and just stared at me like "why are you here", then proceeded to put her mask on and come to the counter. She asked me who I had today and I said I'm here for Charlie and Tucker's grooming and she said I dont have them on the schedule today. I asked why and stated that I made the appointments online. She said I rejected them because I already had 3 doodles today and I wouldn't have enough time to get them all done. So I said "ok so when can I bring them in" and then said never mind because I was so angry!! I drove all the way there, with my dogs, took my dogs inside, back out to the car, back home and I WAS NEVER NOTIFIED THAT MY APPOINTMENT WAS CANCELLED!!! I'm sorry but if you have a business, you need to communicate better with your clients. Needless to say, I will NOT take my dogs there for ANY service and I already booked another grooming for them. I was going to give them a FOURTH chance but this was the icing on the cake for me. I understand some people have great experiences here, but we have not.

Took our cat Benji in for a haircut. I thought that they did a good job but Ruby didn't like the back of his head so she trimmed a little off. We waited while he was being done since it was a 35 minute ride there. We forgot to ask for a bath so he was done pretty quickly and the price was only $70.00.

Long Story Short: Apparently when I showed up at 10:50am this morning for my 11am appointment, I was told my appointment was at 9am. When I went to pull up my confirmation I was quickly told that they have had "many" issues with my dog being groomed. I have taken my dog to this groomer since I have had her (6 years now) and have NEVER had a bad report. In fact, she has gotten so good about it, she has started letting us groom her at home so I only take her in about once a year for a full groom with all the works and pay extra. The groomer they assigned her to today however, has never wanted to do her when we bring her in as a walk in to do her nails. Today I was told multiple stories about having some video (that I nor my husband) have ever seen that she was flailing around on a table and over the bar about to hurt herself. I asked to see the video and they told me that it was a few months ago (my dog has not been here in over a year) and they no longer had it. Finally when I was talking with the groomer she said she showed it to my husband who picked her up last and when I said he didn't she then retracted and said 2 young girls maybe my daughters had picked my dog up the last time....Um no, sorry I only have a 9 year old daughter. They couldn't show me any video or proof that my dog was the issue however the groomer mentioned many MANY times that my dog may hurt herself so I decided it was probably a good idea NOT to leave my beloved pet with someone who may hurt her. I was able to look at my records of the loving video her last groomer left of her very last groom.

Our 10mo old babies (Pug & Cavalier King Charles Spaniel) have been going to Delaware Pet Stuff since they were 7mo old for daycare & socialization per recommendation from my sister. This weekend, they had their first slumber party and it was such a relief to pick them up happy and feel they were with familiar faces, loved & well cared for while we were away. I love when we get report cards and details about their visit. Our Cav, Bow, doesn’t get too excited (barking, whining, talking, etc.) unless we say “Do you want to go play with your friends at school today?” and then she goes nuts! Happy going in and happy coming out. I’m also hoping for help with training in the future because they can be CRAZY 🤣🤦🏼‍♀️. Thank you so much for your patience with this nervous dog mom and taking good care of our little fur kiddos!

I've been using the daycare and boarding service for a few months and I would highly recommend them. My pups are well taken care of, when we took vacation for spring break my mind didn't worry one time if they were okay, we even got update emails with pictures on how they were enjoying their own little vacation. Even after the trip I see myself using their services to just give our pups play time with their friends.

I have been taking my dogs to DPS for 4 yrs now, daycare, boarding, bathes they do it all. Stuff is very friendly. When the dogs are waiting at the front door of the house because they want to go to daycare I know they are treating them right.

This place has always been 5 stars and I have used their services for years and years for my dogs and my cat, people are very friendly and great groomers! So I got a new puppy yorkshire 4.5 lbs and took him there for his 1st groom at 9 weeks old. I went to pick him up and a very unhappy young woman brought him to me, and said he was very wiggly and was acting scared and it took 2 people to groom him and that I should have got him used to grooming before I brought him there,I was like ok....but he is 9 weeks old and I just got him? Just a very strange experience. So the next 2 times I take to a different groomer and then he was doing much better being groomed as he got older so I made a online appt thinking it would be ok to take him back, but then I got a very surprising phone call from the same unhappy groomer asking if I had taken him to another groomer since he had been there, because if I hadn't his fur would probably be to matted up for them to handle, I then said yes, he has been to the groomers and his hair was not matted at all. Pause...ummmm I still think we better not do it because of how he acted last time...you mean when he was at your place at 9 weeks old and 4.5 lbs? So you are saying I should find another groomer? Umm yes, that's would be best!! LOL omg that was the most ridiculous thing I have ever heard. I said fine and hung up. Later I thought mabe the owners would like to know about this seeing as the unhappy girl had just cost them money and future money! So I emailed them and guess what? They never even responded!! Not sure if the employee got to the email 1st and deleted it or that the owners just didn't care, which is hard to believe, because they had always been so nice but I just don't know!

We've used Scales Tails & Paws for years, having them check on our kitties when we go out of town. Everyone has been great. Morgan especially has had a great bond with the cats and I love the updates with pics!

We had Scales Tails and Paws watch our 3 cats over Christmas. Our oldest cat was 20 with diabetes and needed insulin twice a day. This team did such a good job taking care of our cats. I knew the oldest cat wouldn’t do well with us gone. He did end up getting sick, and Ingrid brought him to the vet for us. He unfortunately passed away, but Ingrid was there to love him through it. I am so thankful they were there for our old boy in his final days when we could not be. I highly recommend Ingrid and the crew at Scales Tails & Paws, especially if you have special needs pets.

We have been using this service for almost a year now for their dog walking services. It’s been smooth sailing from the get go. I love how you can book/request online easily. Communication has always been quick, efficient and clear. I feel very safe with anyone from this company coming into our home to walk our dogs, it’s usually the same two people but if it’s ever someone else they give me a heads up. To note our two dogs are large and tend to be a little wild so managing both of them can be a lot but they have never complained about caring for our dogs and have been able to manage them fine. In fact they tell us how much they have enjoyed them! My favorite part is the update with pictures they send to your phone after each visit. We don’t have a consistent need because we have odd work schedules but they have the option on their website to schedule consistent walks daily or weekly. Easy customer website portal to use, very user friendly. Would recommend to neighbors, friends and family to care for their pets! Pictures in post are pictures from updates they have sent me.

As I was recovering from surgery we used ScalesTails and Paws for our dogs daily morning walk. Morgan is the best. He was very attentive to her needs and by the last day she was giving Morgan kisses. I loved that Morgan even sent pictures and a recap of their walk each day. It was such a huge help to us each day .

These people are the greatest. As much as I hate to leave my fur babies when I travel, I 100% trust these people with my dogs. They always share pictures of my dogs from their visits as well what happened with each dog during the visit. I highly, highly recommend this company 🐾🐾🐾

We love ScalesTailesandPaws! My husband and I just moved to the area and needed pet care. Ingrid (and team) came highly recommended. Our pets love their visits and updates. Thank you!!

We have been using Scales Tails & Paws for the last few years. We usually have them stay overnight with our furbabies when we're out of town. They take great care of them and treat them like their own. We love that they keep us up to date and send us pictures while we're away!

Thank you for the fabulous care you provided for my boys! When I got home from vacation- they were bright eyed & looked great! So wonderful to see their “report cards” and pictures everyday! Adorable ❤️I was able to enjoy my vacation knowing that Ingrid & her team were watching my boys. Thank you a million!!!

These guys are the best! Every single dog walker they have sent our way has taken such good care of our dog, I never have to worry. They always send me fun photos that always make my work day better too and my dog loves them!

We love Ingrid and her team who take such great care of our furkids. We've used STP's services over 15 years. They've done a great job adapting to all of our pets' specific needs over the years.

I took my dog to get his nails trimmed after a horrible experience with another business. Blake took time with him and was so kind. I will definitely be a return customer from now on.

Only place we trust with our dog when boarding!! I love that they offer the “paw - gress “ reports now and the cameras to check on your dog while you are on vacation! The facilities are spotless and you can tell the employees genuinely care about the dogs. The groomers do a wonderful job too and our dog is not the best with nail trims and they are always so patience with her. Customers for life!

This was my first time boarding my dog...I usually have a friend watch her but she was unavailable when I needed her so I booked her at this PetSuites location because my family used to board our cats here. I think I was more anxious than my dog about boarding her but I did set her up in the "Luxury Townhome" which has a webcam! This was a lifesaver! The morning I left for my trip as soon as I brought her in, it felt as if she was being "ripped" from me (I am so dramatic lol). Not even 2 hours later I already got a "Paw-gress report" and she was already socializing and making new friends! PetSuites was easy to contact especially through text! I checked in almost every other day just to make sure my dog was acclimating okay to her new environment. Although it was such a long week without her, I was extremely happy to see her as soon as I got back and it seems like the staff took a liking to her! I highly recommend if you're planning on boarding any of your fur babies! And if you are an anxious person like me, you will want to upgrade to the "Luxury Suite!" FYI, new clients get one night free! It saved me about $60! Thank you for taking such great care of my fur baby!!:)

Very disappointed. We’ve used another location many times, and their staff’s efforts were excellent, so when we moved to Ohio, we tried the Worthington location and had high hopes, as it is quite large and looks very nice. Unfortunately, the staff made almost no effort for the daily progress reports that we paid for (one blurry photo and they used the same adjectives and one-phrase write up to for both dogs, all 3 days). At the other location we had gone to many times, they took 5-10 photos per day, chose unique adjectives to describe how each dog’s behavior was that day, and took the time to write typically 2-4 sentences about how the dog did that day or say something sweet about how much they enjoy having your baby there. Remember, these daily reports are a paid service and are an add-on. So if a customer is paying for them, they should be unique to each dog, each day they are purchased. Also, at the other location we went to many times, we’d check in on the small dog room’s webcam to check on our girls occasionally, and often times we’d find one of our dogs being held. So heart warming. At this location, we checked occasionally and always found the staff leaning against something, scrolling their phone and not really interacting with the dogs at all. They’d occasionally break from their phone to cleanup a mess. A bit less heart warming than the other location we’ve boarded at. Finally, when we checked in, we gave them 5 toys for our two girls, who shared a “townhouse” here. Of those 5 toys, we specifically mentioned that one in particular was a favorite, and new because of one of our dog’s recent birthday. Sadly, that toy was never given to them their whole stay (townhouses have cameras, and the cam only showed them ever having 2 of the 5 toys, and never that one). Bummer since I especially mentioned that one being a favorite.

We absolutely love PetSuites Worthington and have been going to them for almost a year since 2023. We started with grooming, and Tina is so amazing. She cares about the dogs; she gets a clear idea of what you want done and communicates pricing and any concerns clearly. Also, pricing for doodles is very competitive here! We have boarded our dog here twice, and he loves it. It’s pricey to get the silver package but they have so many people working who give the pets attention. They have group play dates, and you can tell the staff really loves animals.

I LOVE this place. Staff are friendly and I love how sweet they are to my sweet and shy pittie 💙 I love being able to check in with the webcams and Nalani LOVES the pool they have out in the back. She always comes home all tuckered out from a fun filled day :) thank you guys for all that you do! …

Max and Erma love Pet Suites. When I say lets go to daycare they run to the door. Erma is people selective and they love and work with her. She loves her individual play time and she really loves Coriel!! Max loves everyone and enjoys his group play. When we go on vacation and board them I know they are taken care of and we do not have to worry.

Friendly and experienced staff. My pup loves coming to play and she greets everyone like family. She is excited to go play every time. I feel comfortable and confident leaving her there. Play time is supervised and the staff varies the play experience. Highly recommend to all dog owners I know. I feel comfortable and at ease when boarding my pup here. I know she is well taken care of and she enjoys her stay! The only place I’ve boarded and will board. Highly recommended! Love the staff.

From what I could tell, my dog had a great stay. He was not covered in pee, like a previous experience that I had at another PetSuites location (with my now deceased pet) many years ago. The staff was very warn & friendly! I like that they didn't peer pressure me into purchasing the extra that they suggest. Prices are pretty high compared to the vet, where I usually board him. Hopefully, at PetSuites, he has more room & personal attention, but I don't know for sure.

The Pet Suites team is so caring and loving. It’s always hard to leave our four-legged children but I know they are in good hands. I also have a family member that uses them almost daily for daycare. We also took advantage of their grooming services on our most recent stay, and our golden doodle has never looked better. Highly recommend that you try this location and this group of very caring pet lovers.

Ted and his crew are so enthusiastic and reliable! There's no one I trust more to board my dogs with. This is the first year I've needed to board my dogs, and thanks to the great care they provide at Happy Tails I've been able to take multiple extended trips without so much anxiety for my beloved pets. They love coming to stay and play on the property. Happy Tails also has great resources for training opportunities. I can not recommend them enough if you're looking for pet care. The rates they provide are incredibly fair and affordable, and Ted is very friendly and personable!

We have had such a wonderful experience with Happy Tails. We were nervous for our young labs first boarding experience but were quickly put at ease. Honey our dog seemed anxious on the first night and received extra attention and care to help her calm down and make the experience extremely positive. Every time we messaged Happy Tails while we were gone we had a response almost immediately. They communicated the details of her stay and what she was up to. This made our vacation much more relaxing. We would highly recommend this facility and look forward to working with them for years to come!

Our dogs love Happy Tails! So thankful for the care they receive when they are there. Our Mastiff rescue can be hard to work with, but Ted has done great with her. We consistently recommend Happy Tails to the pet owners in our life. Picture of our girl enjoying the beautiful weather.

5+ stars! Happy Tails exceeded my expectations, and gave the most amazing care for my three dogs while we were gone for 5 days. Ted was very personable, and provided updates during their stay. Each dog was handled with care, and was able to enjoy their stay— which meant soo much to us! My pups were nice and exercised, and comfortable! Ted was amazing to work with :) Highly recommend, and will return for any day camp or boarding needs!! This place deserves more stars!

I LOVED my first experience with Happy Tails! My dogs were happy and didn’t seem stressed when I dropped them off as well as picked up! Super pleased with all the cuddles they got and the long walks and play time they had while I was gone. Definitely recommend this fine escape for your pups!! 🙏❤️❤️❤️ …

I can’t say enough good things about Happy Tails! The facilities are top notch - clean and well maintained, designed with dogs in mind, plenty of space with each kennel giving dogs plenty of space to run in/ outside. Our Kings Charles is always excited when we turn in the driveway. A special shout out to Ted, the owner and his team. The genuine care of the dogs is evident in everything they do. Going above and beyond to ensure that the dogs feel at home. It’s comforting to know our cavi is in such capable and caring hands while we are away. Highly recommend Happy Tails to any dog parent who is looking for a reliable and loving boarding option.

Cheryl and Jim, Our dogs are family, so when we go away, we want to feel confident that they are safe and well taken care of. We have found that place in Happy Tails. Their cages are clean and the runs give our dogs the choice to go outside when they want. As they acclimate, the dogs have time to get to know their neighbors and interact with them. They are observed to assure that they all get along safely and enjoy this togetherness immensely. The dogs also have opportunities for various activities. In this country setting the dogs may be taken for long walks in small groups. This gives the animals more opportunities for exercise and socialization. The dogs are always being observed for their comfort or any issues that might arise. When we return to pick them up, they are happy. I would definitely recommend Happy Tails for your peace of mind and your animals well-being.

My eight year old pup, Neville, has loved his time at Happy Tails! We have boarded him a handful of times and he has been so well taken care of. He loves the interacts he has with the other dogs, and the time Ted and the staff spend with him. The ease of the indoor/outdoor runs means Neville is in a similar environment to home. We will be using Happy Tails often in the future!

My pups have been vacationing here for years! It is truly a home away from home. The facilities are clean, safe & well maintained. The dogs are treated like royalty. Their staff is the best. My fur babies go wild as soon as I turn onto the driveway. Thank you Happy Tails for loving my dogs & giving me peace of mind.

Happy Tails has been a lifesaver for us and there is NO OTHER " home away from home" I would want our big boys staying at. Our Golden Pyrs are going on 3 years old and were not social but after a lot of research we decided to try out Happy Tails. Ted was so helpful and welcoming, gave us a tour and answered all our questions. He's a big dog lover, which is important, and very knowledgeable about their behavior. He was confident that they would do well with doggy daycare (playtime) so we tried it out. Never thought we'd see our pups mixing with other dogs so we were AMAZED to pull up and see them running around and having fun in their play group. They love Ted and love having playtime and group walks. He loves our boys like we do. It's hard enough when you have to leave your pups for a week at a boarding place, but you can feel good knowing that they will get that love, fun and attention at Happy Tails. Surely gives you peace of mind. We just got back from an 8 day vacation and the boys were bathed, happy and in good spirits (which totally wasn't the case with our last boarding facility). Ted sent us pictures while we were gone of our boys having fun and was available if we had any questions. We're not afraid anymore of leaving our boys because we know that Happy Tails really is their "home away from home" and they are loved. Would give 10stars if we could. Try it for yourself, you won't be disappointed.

Cathy is amazing! My gsd is very energetic and definitely a handful but Cathy is so patient with her, showers her with love at each and every visit, and always sends the cutest pictures with an update after each walk. She's so kind and flexible with my schedule, even while working her own full time job. I'd highly recommend Drop the Leash to anybody with a fur baby!

Cathy is the best! She cares for my puppy and kitty like they are her own! I look forward to the pictures I get when they go on walks and get treats :) they look forward to me going to work now so they can see her 😂 …

I’ve been using Cathy’s services for over a year and can only say that she is the best! Very conscientious and caring and goes above and beyond. A few times she helped me out on short notice and took care of my dog when other sitters fell through. I’m very glad I found her!

Cathy has been watching our dog for almost two years. She makes our trips less stressful with constant check-ins and updates to let us know everyone is going well at home. When we plan a trip, contacting Cathy is our first step. When we moved recently one of our worries was whether we were going to be outside of her area since we trust her so much (but were relieved to know it wasn’t a problem! I truly do not have a single piece of negative feedback about the work that she’s done.

Our ten year old dog was having trouble adjusting to us going back to work after several months of having someone home with him. Drop the leash comes to do a walk in the middle of the day and it has really helped him adjust. They are so kind and sweet, they always send an update of how he did! Cathy and Luann have gone above and beyond and we truly appreciate them!! .. and so does our carpet 🤪

My dog Freya is always so happy for her time with Cathy. We feel as though we are treated like family. 100% reliable and professional.

Cathy is the best! My elderly fur baby loves her! And I never worry about her when she is in Cathy’s care!

Cathy is so great with taking care of our pets. I don’t have to worry about them when I know she’s taking care of them!

Cathy is the best! She’s the only person I trust to take care of my pup!

I highly recommend Drop the Leash Pet Sitting! Not only is she reliable, she treats my dogs as if they were her own!

Jen is the absolute BEST!! I know our pups are safe and happy when they are boarded at Little Critters. In the past, I have boarded our dogs at kennels and it broke my heart knowing they would spend most of their time in a cage. Our dogs get tons of playtime and LOVE their stay with Jen!! Highly recommend!

Jen was wonderful. I was anxious before this trip as it was a first for Cooper after his buddy Daisy crossed over the rainbow bridge recently. Cooper was very well taken care of and very happy and excited on his doggy cam. Very happy with Little Critters Pet Sitters LLC and will be using them again.

We have sent our little guy Rocky a few times for overnight boarding and absolutely LOVE Little Critters Pet Sitters! Last year when we boarded for the first time, we hadn’t crated our dog overnight and I requested he not be to maintain our normal routine. Jen was amazing and let him sleep with her daughter to help keep his normal routine! Every time we board, we know he’s getting more attention than he probably does at home and an immense amount of playtime! And her sincere love for her customers (both let’s and families) is unmatched! She has sent Rocky a birthday surprise (dog treats) and a little frame and treats as a thank you from our stay. I couldn’t recommend anyone more, especially if you’re wanting that extra TLC for your fur-baby!

Little Critters Pet Sitters was the perfect place to leave our dogs while we went on vacation. We enjoyed the piece of mind that comes from being completely kept at ease with periodic updates. Two things really stood out to us. When we picked up the dogs, one of them who has separation anxiety was excited to see us but ran back to Jen so we know she was treated right. Jen also celebrated one of their birthdays which happened during the stay. That was a really nice thing that she didn’t have to do. The dogs are happy and healthy and we’ll definitely be back!

We are very pleased with the care our dog received while staying the week with Little Critters Pet Sitters! We've used a few boarders over the years, but usually prefer our dog stay with family or friends. Little Critters gave us that home feel that we've been looking for! Jen and her family are very caring and provide a comfortable and fun atmosphere for the animals they look after. I felt like they really enjoyed having our dog and we will absolutely use them again in the future!

Jen is amazing! We have used Little Critters for over a year for home visits and dog boarding for our 6-year-old beagle. She genuinely cares for her as she is her own and is a true animal lover. While away, she updates us daily with pictures and notes on how she is doing and is responsive if we have any questions or concerns. I can't recommend Little Critters enough!

Received Little Critters by a family recommendation and will pass it along! We got a new puppy the first of the year and were looking for some help with care since he couldn’t stay long alone. Jen is amazing, friendly, knowledgeable, and goes the extra mile. We feel confident and care free when our dog is with her. He’s always happy to see us! And comes home with a bandana and a care package. :) She is organized and responsive. Our dog is a mini labradoodle puppy, about 30 lbs for reference.

My two boys had a blast at their stay with Jen and her family!

I highly recommend Little Critters. Jen checks all the boxes we were looking for in a dog sitter: • reliable, responsive, caring, and knowledgable host • comfortable home (not a kennel) • fenced in yard with plenty of sniffing areas for my hound My dog makes it very clear when she doesn’t like a place. I know she enjoys her stays with Jen because when we pull into the driveway, she leaps out of the car, says hi to the chickens, and excitedly heads towards the gate. Traveling is so much more enjoyable with the peace of mind I get from using Little Critters. We’ve also used the transportation services in the past, and it was worth every penny.

Jen, in a word, is AMAZING!! She has sat several times for our senior beagle, Triscuit, who has numerous health issues. Jen is so great at keeping us informed as to how Triscuit is doing (and sending wonderful pictures) and has been so flexible to Triscuit’s changing meds & diet. We are so happy to be a part of the Little Critters family! (This is one of my favorite photos that Jen took ❤️)

Jeanette watched my 17 year old cat for 5 days recently. 2x a day w/ medicine in a pill pocket. I am so pleased with the care and love given to my old girl during my absence. I received thorough descriptions, pictures and videos during each of these visits. Jeanette even brought wet cat food treats for her to try when I mentioned she wasn’t enjoying her current wet food, which she loved. The entire experience was so easy and comforting while I was away and would recommend Jeanette and her team to ANYONE looking for any care for their furry companions. She is incredibly kind and thoughtful and I would utilize her services again in a heartbeat. Thanks again for everything Jeanette!

Jeanette did a wonderful job the few times I had her care for my cat. Within only two visits she was able to coax my stranger-wary cat out from under the bed for pets and playtime. Communication was frequent and I received several cute pictures each day I was gone. If I ever move back to the Columbus area, I would book through Fur Star again in an instant!

I used Fur Star Pet Care for the first time last week when I went on vacation. I was nervous because my cat had never been left alone for an extended amount of time - I was gone almost 9 days. Jeanette provided excellent care for my cat, who tends to be particular about what kind of food she eats. Jeanette was patient and even experimented with combining two flavors of food together. Every day I got a detailed message about how she was doing, including multiple photos (I don't know how she takes such great photos, but what a talent!), how the "bathroom" was going (absolutely no issues there), and what progress had been made with my cat's level of comfort with her. By the end of the week, my cat was purring, playing a little, and eating fine, both regular food and treats. Jeanette also brought in my mail for me which I really appreciated and turned my living room lights on and off since I had lost my light timer. Also, the rates are very reasonable for the service provided. I can't say enough good things about Jeanette and Fur Star. What great service and I will most certainly use them again!

Fur Star Pet Care is a fantastic pet sitting service that I’ve been using for a few years for my cats. Jeanette is a wonderful sitter who genuinely cares about the cats. She sends several pictures every day she visits and provides very thorough updates. She has gone above and beyond for me many times when problems come up. For example, she has helped the cats stay warm when my heat went out and attempted to fix my sink when she noticed it was clogged. I can’t say enough great things about Jeanette and her business. I highly recommend her service if you are looking for a pet sitter

Jeanette has been taking care of our two cats whenever we go away since we moved to Columbus a year and a half ago. She has come to feed and play with them many times (including during one long research trip), and they absolutely love her. We have used lots of pet sitters in the past, and Jeanette is by far the best person we’ve worked with. We always come home to a clean apartment, watered plants, collected mail and packages, and, most importantly, happy cats. 100% recommend.

Absolutely the BEST in-home pet care you can get! I've had them come in to take care of my cat a few times while I've been traveling, and they do an amazing job of making sure my little girl has everything she needs, and then some! Daily updates, pictures of playtime and snugs, even an extra treat or two! I cannot give enough praise to Fur Star!

Jeanette has taken care of our two cats for three years. They have truly developed a special relationship, and I always feel confident that they will be well taken care of when we leave town for a couple of days or even weeks. Jeanette knows their personalities and treats them with great kindness. Recently when my wife and I had our first baby, Jeanette made sure to be available around the unpredictability of the event, and we knew we would find two happy cats to greet our new baby. And, we love getting the updates and pictures twice a day!

I love Fur Star! I have 2 cats (1 with diabetes who requires insulin injections) and they take great care of them when I’m away. Each visit is documented (including with pictures) and they update you on everything they do during the visit. The website is really easy to use to book appointments and to communicate with the owner, Jeanette (who is awesome!), if any questions come up. If you are looking for a pet sitter, Fur Star is wonderful and I highly recommend them!

Finding Fur Star to care for our cats has changed our lives - I know that sounds hyperbolic but it's true. The values that these ladies have when it comes to pet care is remarkable. They truly treat our animals as if they were their own! Directions are followed without fail and they always find ways to go over and above. I never would have thought I'd find peace leaving my animals to anyone outside of family but I have! Their sense of humor in the photo updates they give is such a fun sprinkle on top of already amazing pet care. Love them to pieces!

Jeanette at Fur Star truly loves my pet. I feel completely at ease leaving him in her care. She follows the schedule exactly the way I had written out. She sent me lots of photos and the GPS map of the walks. Great experience using their services and I highly recommend.