Pet Sitters in West Milford

I can’t say enough good things about Highland Dog Resort. As the owner of a reactive dog, finding a place that could make my pup feel safe and loved was a challenge. But from the moment we arrived, I knew we had found the right spot. Emily and Curt are incredibly understanding and patient, taking the time to learn about Gertie’s specific needs and ensuring that she feels comfortable and secure. Emily and Curt complete a “meet and greet” which provided time for us to explore the facility and Gertie to acclimate. They go above and beyond to create a calm and positive environment, and I can tell Gertie truly loves her time there. Whether it’s the cozy, quiet spaces or the careful, individualized attention, I feel confident knowing she’s in great hands. It's such a relief to leave her with Emily and Curt who not only care deeply about her well-being but also know how to handle her unique temperament. I highly recommend Highland Dog Resort to anyone looking for a boarding facility where your dog will be treated like family. They’ve earned my trust, and I’m grateful for the love and care they give Gertie every time she stays.

With our Rocco being elderly and not very socialized, we were looking for a special environment for him. Someplace calm and comfortable. After visiting Highland, we knew we had found the place for our boy. I would highly recommend Curt and Emily to anyone needing boarding for their dog. They genuinely care about the dogs and put the owners at ease with several videos during the day. We would not trust anyone else with our Rocco! They are the BEST!

My wife and I travel around the USA for work and have used several pet-boarding facilities and none of them come close to Highland Pet Resort in Nutter Ford, WV. From the meet-and-greet, we felt very comfortable leaving our babies there. It is an extremely clean facility and very transparent about the care of all pets and facility operations. Several video updates daily show that the babies were very happy and well taken care of. Our dogs barely ate at the other locations but ate very well in their care, which says a lot about the care and happy atmosphere they are in. I will use them again and recommend Highland Pet Resort to anyone having to board their babies. The best, thank you so much for taking such good care of our babies.

We highly recommend Highland Dog Resort to any and everyone who is looking to board their dogs. They exceeded our expectations with the amount of love, care, and attention they gave our dogs. They required all shots to be up to date and the paperwork to prove it, a meet and greet prior to the boarding date to ensure they were a good fit, and their individual boarding rooms were beyond amazing. Their facility was top notch - so incredibly clean, a calm atmosphere, safe and homey rooms, and our fur babies along with us felt right at home. You can board your dogs together in one room or separate rooms. They get outside play time without other dogs, quiet/nap time, and endless cuddles from the best humans, Emily and Curt. We got so many videos and pictures from them throughout their stay. This dog mom’s heart never had to worry or stress. One of our dogs was having issues with eating due to medication she’s on. Emily sat right next to her, gave her all the cuddles, and got her to eat by feeding her by hand. Even though all these things were above and beyond we would have ever expected, nothing could ever compare to the immediate connection Emily and Curt had with both of our dogs. One of our dogs loves everyone, but our other dog is another story. Her abusive background has her terrified of unfamiliar people and especially of men. It took her over 2 years to get comfortable with some people that see her on a daily basis. Day 1 of meeting both Emily and Curt she felt comfortable, loved, and safe. So comfortable that she wouldn’t get off their laps, constantly was in their personal space, wanted all the pets, love, and cuddles from them. This is unheard of with our one dog. The videos they sent us made me tear up. Our dog was a completely different dog than she’s ever been with anyone else. If you’re looking to board your dogs we highly recommend Highland Dog Resort. You won’t find a better place. ❤️

I am very pleased with the care and attention that my dogs received at Highland Dog Resort. I got numerous pictures and videos from them assuring me that I did not need to worry about my dogs while I was away. The facility is clean and inviting. Dogs are kept in spacious suites rather than small cages. The staff is extremely friendly, loving, and accommodating. I will not hesitate to take my dogs back there. In fact, I feel certain that they will be so happy to go back for more fun!

I don’t know where to start. We have 3 rescues who have never been boarded, one who is a senior and one who has a history of being timid. When I called Emily at HDR to inquire about a tour, she instantly said absolutely. The facility was very organized and clean and very welcoming for the clients. Emily answered every question I had.. then we did a meet and greet for our timid baby, Maggie. It put us and Maggie at ease. When it came to drop off time, Maggie went to Emily as if she had known her forever. That made my heart melt. I love the multiple videos we receive throughout the day. It definitely puts us at ease knowing our dogs are not just safe, but genuinely loved. It is priceless. The facility is safe, clean, and welcoming. Very accommodating. I seriously can not say enough great things about HDR! I know we will always be using their services for our pack. Our newest puppy will be joining them for a stay next month.

The whole experience with Highland Dog Resort was awesome!! From the moment we dropped off Buster and his 5 day stay, to when we picked him up. We had a good peace of mind feeling about his stay. This was Buster’s first time being at a boarding facility, so of course we were worried how he would react. Our first impression was very good. They came out to greet us and Buster. The facility is wonderful! Very clean and organized. Nice size suites and play yards. We and our whole family on vacation with us looked forward to our several Buster videos throughout the day. We loved seeing how happy he was there. He went for walks and had plenty of play time. Thank you Highland Dog Resort for taking amazing care of Buster and letting us have peace of mind while we were on vacation. ❤️

I can’t recommend Highland Dog Resort enough! They were wonderful to my pup and went out of their way to make sure I had plenty of video updates showing that he was enjoying himself and getting plenty of one on one play time. They also worked with me coming from out of town and the entire stay was just way more than I could’ve ever asked for. If you’re looking for a place to board your pet and want people who will treat them like one of their own, look no further…this is the place!!!

I highly recommend Highland Dog Resort! The extremely professional staff greeted me upon arrival and could not wait to meet Willah. I was able to see where she would be staying and they gave me a run down of everything she would be doing during her stay. I received daily messages with videos and pictures which helped me with my anxiety of leaving her for the first time. They deserve more than 5 stars!

Great communication, great care, friendly atmosphere. This was our first time using Highland and cannot recommend them enough. We were sent pictures and videos throughout our time away to make us feel at ease leaving the baby. Awesome new addition to our area and a hidden gem for sure! Thanks again!!

Howard is the kindest pharmacist I've ever known he gives the best advice possible and you never have to wait very long as well as the prices are better than some other places.

They are so nice there. They always take good care of my little guys.

My boys absolutely love coming here! They are always so well taken care of and I love that they get to play all day while I’m at work. I love boarding them when I go on vacation because they love our dogs like their own and my boys love them. Thank you guys!

They were so so kind. I had my German shepherd who doesnt do well with being around other dogs and also has never been groomed . Oh the did wonderful and I really appreciate the time they took working with him . And you could tell he felt comfortable with them. 100 percent would reccomend.

Our beagles have stayed a couple of times at the clubhouse and hate to leave. Both times they spent about 10 days and had the time of their lives. I received pictures and updates on my babies throughout their stay. Price was very reasonable and discounted for the 2nd dog. I always have them bathed before pickup and they smell so good. Your furbabies will be in great hands at Connie's Clubhouse!

Love the people and atmosphere at Connies. They take really great care of my fur babies when its bath n nail trim time or even when they have to be boarded. Amazing place would recommend to anyone!❤ Lol They are animal lovers n treat them like their own family 😍 …

The workers (Morgan and the girl that we dropped Buttons off to) were extremely nice and helpful. It was our pups first boarding and he took it very well.

Everyone was absolutely amazing. We took both of our dogs here . Most the time when we take them to the groomers they are ready to leave i have to say this time was different , they had such a great time . We will for sure be back .

Doesn't return phone calls , is not reliable when it comes to grooming appointments unless we go to there office to schedule them , we will be finding a different place ...

Thank you for being convenient at the time of NEEED FOR MY FAMILY GREAT PLACE CLEAN SAFE AND WARM,COZY JUST LIKE HOME THANK YOU

Shelley is the sweetest. We never have any worries when our Tank is with her. We will continue to use her for all of our boarding needs. Highly recommend !!

We are very,very, very.....pleased with the services our puppies get from Shelley's Canine Country Club. We tell all our friends about her place. It is not just a place for our children/puppies but what I value is the attention and care my little ones get there. They have so much fun with the owner/family and other dogs that they enjoyed their time to the fullest. Thank you so much Shelley & family/team. We love ya, God bless you, for what you do.

She is the most caring individual I have ever known. Shelley provides such a wonderful "home" for our fur babies that they sometimes don't want to go home!!!! All three kennels are ALWAYS spotless... To the point that I could bring my lunch sit on the floor and never give it one thought! She gets very attached to those ones that come regularly - she loved my corgi BUD so much that she actually sat in his kennel w him trying to get him to eat so "aunt Shelley " could give him his insulin - never mind it was 1:00 am!!!!! This is also the person who cried w me when his body was to tired and he crossed the rainbow bridge.... I could go on and on but really just try her country club one time - you will understand!!!!

I was so relaxed to leave our Ginger there last summer. Shelly is super nice and took really good care of our Ginger. It's a Super clean and the nicest I call doggie resort! This time we our leaving two of our precious doggies. Ty again so much

Sage just loves it there! So very clean. Shelley was so kind to my granddaughters as this was the first time we dropped him off. They cried and she showed them so much comfort. Thank you so much. See you soon!

Shelly. boarded my dog for a week and my dog loved her she treated her like one of her own family and I will definitely be using Shelly.‘s canine country club again

I have called and called and called to try to kennel my dog there, since my family member loves taking her dog there. She has never returned my car and I have called weekly for a month. No one has returned my called.

Amazing place

Tiffany has been wonderful with all of my pets throughout the years. Elderly, puppy, and everything in between years. I never worry about them in her care and she always provides the best pics and updates during visits. So excited for her new space and for all the pets who are going to have the best experience in her care.

We’ve been trusting Wild & Free to watch over our dogs for the past four (4) years. We can't say enough good things regarding the care that Tiffany and crew provide towards spoiling Dixie while we're away on trips. We had an another elderly dog (Sadie) near her final days and we had to leave town. Tiffany went the extra mile and gave her special care while attending to her critical needs. She sent us pictures several times a day and we were comforted to know that Sadie was in familiar and loving hands until we returned. Our newest pup (Dixie) LOVES visiting Tiffany and is always excited when she sees her doggy suitcase getting loaded into the car. Tiffany has earned our trust and I can assure anyone looking for the best in pet care that Wild & Free will go above and beyond towards meeting your expectations and the needs of your pet.

Tiffany is amazing! I have trusted her with my 5 Frenchies and my Cane Corso grand-dog for years now and she has taken care of them and loved them like they were her own!! I couldn’t recommend her enough!!!!!!!!!

We had our pets Chase(dog) and Toby(cat) boarded there for three days and it was perfect. They had a spacious room together. The care they received was excellent. They enjoyed their stay and were never lacking for attention. We have already reserved a 20 night and day stay for them for next September. We received updates and photos while they were there. We had no worries and were able to enjoy our daughter’s wedding with no worries about them. I recommend them highly. Five stars.

Finding Wild & Free was such a huge relief for my family while traveling for the holidays. We usually have neighbors who are happy to watch our dog, but we didn’t want to to ask them to do so over Christmas. Well, we found Tiffany at Wild & Free and she helped us out tremendously. The cost was not just fair, but considering it was Christmas week it was downright great. We got pictures and videos of our dog playing daily. She got washed, nails trimmed, and ears cleaned for another price that was great. By the time I went to pick her up I was worried she might not want to come back with me! Another incredible item I have to add, there was no breed prejudice here, and we’re very happy to support a business like that. Not only will we use Wild & Free again, we have and will continue to recommend them to friends. Thank you Wild & Free!

Tiffany is the greatest! She’s been taking care of Harry for at least six years. He’s always happy to see her! She takes good care of him and send pictures and notes. I can always count on Tiffany and I wouldn’t go anywhere else.

I’ve used Tiffany several times over the course of 2 years that I’ve lived in WV. Overall my dog was always happy to visit and enjoyed his time there. I would always get updates when Tiffany watches him on what he’s doing and him making plans. Overall since I’ve moved, I wish I could have bought Tiffany with me so that Willie was able to keep his friends.

Tiffany is wonderful with animals. I have trusted our Doodlebug with her for doggy daycare and walks for years! I am one happy pet Mommy! I know with her our Doodle will be happy, healthy and safe. What more could one ask as a pet parent?

I have used them to board my young pup several times over the last year. They take great care of him and he loves playing with all the other dogs there. They have also been great with taking my last minute bookings. Will definitely continue to book with them, especially with the nice new facility!

The staff here are so sweet and very helpful. We have 3 furbabies and they were treated as family there. They send you photos, videos and updates about your babies while your away. I love the area where they "camp". It's away from main roads and they have plenty of room to stretch those 4 legs.

Our Cane Corso and 2 Shitzsu's love the care and love that the staff gives them while we are away. Great place for the hairy little family members.

We’ve been bringing our Clover here for over a year, closer to 2! She runs to the door to go in, proof of how much she loves it. She runs and plays with the other dogs and we get picture or video updates every time we leave her. Anne loves what she does and her staff is top notch! Can’t say enough about this place, so glad we found them. ❤️ It means the world to leave our girl here and not have to worry about how she’s doing or if she’s being treated well. Thanks so much for loving what y’all do, it truly shows!!!

when I went to pick up my dog(husky) after 5 days. she had abnormally high amount of eye discharge & had developed eye infection. I wish they atleast wiped it & cleared it. like it was huge. when I saw her, my 1st reaction was, "Oh Dear, what happened to her eyes?". i felt bad for the dog. why no one has bothered to take it off you.. I asked one of the person to get me a napkin to clean it off. I have never experienced like this before & I am disappointed that basic care wasn't taken.

Was trying to find a place that would take my pup while we are on vacation & was told if she looks like a pitbull we will not take her. She’s a terrior mix only weighs about 40 pounds & is not a pitbull. As a pitbull is a generalization for several breeds, seems odd for a dog kennel to discriminate a large demographic of animals by the way they look

Diesel loves Camp Cupcake. He plays with other dogs and comes home exhausted. Everyone is so nice and love dogs.

Highly recommend!!!!!! I absolutely love this place. My dog has severe separation anxiety. She won’t eat for a couple days after we drop her off. The last place she stayed she visibly had lost weight and wasn’t herself for a week afterwards. Here we received video of her socializing with other dogs in a very nice, clean environment. She ate the first day there. We even received a phone call with an update on her, because they knew how she was at the last place she stayed and our worries about her now. When we picked her up they had advice for me on some things to try for the anxiety and a little breakdown of her stay. This place is amazing and my dog will never go anywhere but here.

Our dog absolutely loves to go to Camp Cupcake. She’s always happy and excited when we arrive, and when we pick her up, she’s exhausted (from playing) and happy. She receives excellent care from Anne and the staff at Camp Cupcake. They often text me videos so I can see how she is. I highly recommend Camp Cupcake!

Camp Cupcake is hands down the best kennel I’ve ever had the pleasure to use. My Fab 4 includes two elderly & one with eating condition/anxiety and they are all so well taken care of there! Like a family. My kids always comment on how happy & relaxed the dogs are whenever we pick them up. This is the only place where I can leave my animals and totally relax that they are ok.

I sent my puppy there for the first time. I was very nervous because I have had bad boarding experiences at other places in the past. He is a six month golden doodle with a lot of energy. I texted her several times with an immediate response or a video letting me see my puppy. Ozzy came home smelling clean and very exhausted. I am so impressed with this facility. We will definitely use them in the future.

Took my dog for an all around hair cut. When I picked him up he looked and acted tramatized! Hair cut wasn't too bad until I got him home and he was in pain by his neck and face..he sent home with deep cuts where the side of his face whiskers and on his neck where he was probably nicked by clippers. Don't let your pet get tortured here!

I was very happy to be referred to Circle M, I was very at ease knowing they would be cared for and pampered.

I would give negative stars if Google let me. . My grandma normally frequents the Circle M Pet Motel for her pups grooming needs. Until today... . Upon arriving with the puppers the owner and groomer informed my grandma that he didn't need a trim. Grandma insisted that he was pretty shaggy and a trim would do him some good. I agree with grandma. He was pretty shaggy and you can tell just not as comfortable as normal. . Grandma should have known something was up when her dog was scared to enter the facility. Well the proof of what happened during his stay is in the photos on this post. For a dog that "didn't need a trim" this is how he looks now. Australian Shepard's are not short haired dogs. The groomer of Circle M Pet Motel shaved her dog out of spite and then charged her $100.

Circle M Pet Motel in Philippi, WV is an exceptional pet boarding facility that deserves a glowing 5-star review. From the moment I walked in the door, I was impressed with the clean and welcoming atmosphere, as well as the friendly staff who greeted me and my furry friend with a smile. The facility is spacious, well-lit, and thoughtfully designed with the comfort and safety of pets in mind. The staff are highly professional and clearly passionate about what they do. They took the time to get to know my pet's individual needs and preferences, and made sure that he was comfortable and happy during his stay. I appreciated the regular updates and photos that were sent to me while I was away, which gave me peace of mind knowing that my pet was in good hands. The attention to detail and level of care provided by Circle M Pet Motel is truly exceptional, and I would not hesitate to recommend them to anyone looking for a reliable and trustworthy pet boarding facility. Overall, my experience with Circle M Pet Motel was excellent, and I would give them a 5-star rating without hesitation. Their commitment to providing top-notch care for pets is truly remarkable, and I will definitely be returning for future boarding needs.

Took very good care of our pooch! A good ways in the country and that alone caused a 4 star vs a 5. It is very obvious the owners care about the pets left with them. Highly recommend Circle M if you don't mind the drive.

My fiancé set an appointment to drop the dog off at 10 am on a Sunday before vacation. The woman left as we pulled in at 9:58am. After knocking on every door and calling every number available, we left about 45 minutes after we arrived. We found out she “had a class” to go to which is why she left. It really put us into a bind because we had to call around and get another place to board the dog as we were leaving for vacation then. I had heard the owners are not very nice to begin with. These people are incredibly unprofessional and I wouldn’t recommend them to look after anything let alone a loved and cherished pet.

I have kenneled my dogs here for 10 plus years, owner and staff are excellent. They have cared for one sick dog as if it were their on, and saved its life. They all care I mean really care about the dogs they take care of. This is a Five Star place to leave your dog, or have it groomed. There is no more better place to kennel a dog where it is monitored 24/7. I would recommend it unconditionally to friends and family. Jack Elzner

Intelligent, respectful, caring & knowledgeable staff. Was very pleased with this family business. Pricing was great. Would drive an hr or so just to have them handle any pet! Will use them for the life of our GSD's!

Judy does a great job! She takes her time and is very kind with my dog. I moved out of state and continue to bring my dog back to have him groomed here!

The best dog groomer I've been to. Will stay here. Very pleasant and nice. She takes her time.good hearted woman.

We absolutely love the Doggie Den! We had to board my dog, Atlas, for 9 days & always have the best experience. We had frequent updates with the cutest photos & videos! The staff are so caring & great, the owner is amazing & the environment is incredible. Atlas had a vacation of his own! Pools, trees, toys, & even meditation!! ❤️

I can not express how amazing this place is for your pups. It’s so nice to be at ease while on vacation knowing your pups are taken care of. They go above and beyond make sure your fur baby is taken care of but also have a great time. I love having such an amazing place to board our pups while we are gone when get updates daily and pics. My pups were boarded over Easter and they even got to see the Easter bunny! This place is just amazing.

My pups weekend visit to The Doggie Den was incredible! He's a pretty particular dog and they happily met every one of his needs. They also sent me frequent updates with awesome photos or videos attached (see below). I was more than satisfied with their services and will be back!

Took great care of our beloved Jaxon! Very happy with everything they did to make him comfortable and even sent us videos daily.

We live nearby the second location in Bridgeport, they are always outside playing with the dogs! Our dog loves watching them. This morning I mistakenly heard something from an employee I thought was towards us because our dog was screaming barking and we suppose it was alarming to the other dogs, its alarming to us, he came to us very abused and we are working with a local vet, medicine and lots of love to help heal him. I misunderstood and reported this young lady to the owner. I was in the wrong and when the owner called me she supported her employee while trying to make me understand that this employee absolutely loves animals and did not say what I had thought I heard. I apologized and also sent the young girl an apology but thought I should say it. I apologize. The damage we can do by a misunderstanding. Thankfully this owner knew her employee and knew I must be wrong. I do not mind admitting it and that I will be more careful in the future.

We needed our puppy boarded for a week. The Doggie Den was highly recommended, and we can confirm that the reviews are accurate. It is a wonderful facility, staffed by caring employees and a great owner. We loved getting daily videos showing how well our puppy was getting along. We would definitely use their services again.

Love this daycare! The staff are very attentive and know my pup by name. My dog gets so excited when we pull up and he comes home worn out from a day of playing. We have also boarded with them and they went above any beyond to make sure that our dog was comfortable and well taken care of. I highly recommend The Doggie Den.

We originally used the Doggie Den as a daycare for our puppy while we worked with hopes that she would develop positive social skills. As our puppy grew up and our work schedules changed, we no longer needed the doggie den but there was no way we would stop using it. Our puppy has made dozens of friends and comes home absolutely exhausted every single day. We still use the daycare 3 days/week which is well worth the price (much cheaper compared to some other daycares/boarding facilities). The staff are super friendly, facilities are very clean inside and out, the owner is very accommodating without ever compromising safety, rules, and regulations. We also have an aggressive rescue dog who is perfectly comfortable boarding here regardless of his fear for humans and other animals. Staff constantly send updates, videos, and progress reports which are always greatly appreciated. 10/10 would recommend.

I took my grand doggie there for my son and daughter in law when they were on vacation. Because of Covid I could not go in but the place looks fabulous. I appreciated the fact that I was not allowed in, made me feel like my dog would be safer. The lady that came out to the car to get our doggie was fabulous. Very nice, asked a lot of questions, wore a mask, I was completely comfortable the whole time. My daughter in law received numerous pics and videos during the week. Pivie (yes, that's my grand doggie's name) had a ball. I would highly recommend this place for doggie day care or for vacations!

Marlo has been going to doggie den for daycare weekly for daycare since he was a puppy (he’s now 4.5!). Every staff member is absolutely amazing and treat Marlo like their own. Fairmont is beyond LUCKY to have such an amazing business to serve us. Marlo and I are extremely grateful!

Bark Barn always takes great care of our fur baby. They send updates and let us know of any issues right away. Going the extra mile if anything is needed while we are away.

Bark barn was the first place we’ve boarded our pups since we’ve moved to WV! They were so kind and sent updates throughout their stay, and tailored their approach to each of my dog’s needs! We were very impressed and my dogs had a great time!

We recently were in need of a dog sitter that we could rely on for our boy Rippy and found Barkbarn! Couldnt be happier with the experience , as she allowed us to have a trial play day first to see how he does with the other dogs. He had a great day and did so well! Pictures and videos were sent to me so i could see how he was doing! Am so happy to have found Barkbarn and am looking forward to our next trip, as i feel my boy Rippy will be so very well taken care of!

I was looking for a place to look after my French Bulldog who was suffering from a dislocated disk. The doctors suggest 2-3 weeks rest, with no rough-housing or other strenuous activities. Bark Barn was the perfect place my dog. Talk about TLC. She got it 100 percent. My dog ended up taking surgery and I’m going to use BB for her recuperation period. Just wonderful people who truly love dogs.

We absolutely love Barkbarn! The staff is always amazing and care so much about all the dogs. Our dog Maggie attends daycare and has been boarded multiple times at Barkbarn with no problems. Maggie gets so excited to see everyone at Barkbarn. We always get picture and text updates while we are away. Highly recommend BarkBarn for boarding and daycare!

The owners of Barkbarn are incredible. These two wonderful people will make sure that your dog is not only boarded in a warm and welcoming facility, but that they have ample time to get outside to run, play, and smell. They also worked on little bit of training while our dog was there. We were updated with photos of our dog in their backyard and out on hikes.10 out of 10, worth every penny, and I will 100% be using them again.

My family is so grateful for BarkBarn! BarkBarn has helped us train and care for our very large lab since he was about four months old. He *loves* going to BarkBarn for daycare and boarding, and we trust the BarkBarn team (Alana, Brock, and Hailee) to give the same love and care as they do their own family dogs. We can't recommend them enough!

We took our Golden Retriever to Barkbarn for a weekend stay after hearing so many glowing recommendations. This was our first time leaving him anywhere overnight since before Covid, and we were a little nervous. We could not be more pleased - the owners are so nice and welcoming & great with communication. We will 100% be using Barnbarn exclusively for our future boarding needs in Morgantown. 10 stars!!

We were looking for a new place for our fur babies to vacation at while we were out of town and we were so excited that we found Barkbarn! One of our good friends reccomended them to us and Barkbarn did not dissapoint! Our pups were well cared for and the youngest (3 years old) acted like she could have stayed there all week - she was so comfortable! The owners provided us with updates and pictures throughout our pups stay with them, and were very friendly and professional. We will definitlaly be boarding with them again :).

Took my 4 month old pup to the Bark Barn for full day daycare and she had a blast! I received multiple text and photo updates throughout the day. Owners are incredibly friendly, knowledgeable, and care for all dogs like they are their own! Highly recommend!