Pet Sitters in West Springfield

I highly recommend Sampson Smiles for pet sitting! We have worked with Diana for many years to care for our two cats. She has a true talent for reading animals and meeting their needs. Our cats probably prefer her over us! Diana is responsive, reliable, and trustworthy. We are so fortunate to have her as our pet sitter because she gives us peace of mind when we are out of town and we know our cats and house are in safe hands with her.

We have been so blown away by the incredible service and professionalism shown by Diana! We have 150% confidence in her and feel so comfortable knowing that our pets are well cared for while we are gone. She even sent pictures and notes while we were gone to let us know all was ok. We would absolutely recommend her services. Thank you so much Diana!

Diana is amazing! She takes care of our furry family members (regular walks for our large breed pup and occasional house sitting for said pup and her kitty friend) as if they were her own. You can see that Diana genuinely cares for animals and is always willing to go the extra mile to provide service. I can not recommend Sampson Smiles enough!

Diana provided pet sitting services for our cats while we were away on vacation. She did a great job, sending us regular updates that gave us peace of mind about the well-being of our pets. We felt very confident entrusting their care to Diana, and we would highly recommend the service!

We had a great experience with Diana! My dog was very well taken care of during her first overnight without her family. Loved getting the updates on how she was doing as she has some anxiety which always makes us nervous to leave her. I would highly recommend Sampson Smiles Pet Care and will be using Diana again!

Sampson Smiles gives me total peace of mind my dogs are being cared for exactly as I want. Diana is as dependable as the sunrise and always puts the dogs first. She has cared for my Dobermans in sickness and in health, for daily letouts during the workweek and longer vacation times. She has cared for the tough to handle personalities, the I want my Mom personalities, and everyone in between. Diana is the real deal - total peace of mind....priceless.

Diana was great. Our cat is scared and skittish around strangers, and Diana has plenty of ways to play and engage with those types of pets. Diana is incredibly reliable and the notes she provided for each visit offered additional reassurance that our cat was well taken care of while we were away.

We couldn't be happier with Sampson Smiles Pet Care. Diana and her team do a tremendous job communicating with clients and taking care of our furry family members. I wouldn't hesitate to leave our senior pup in Diana's care.

My husband and I recommend Sampson Smiles Pet Care to those we love most. The service is always outstanding and reliable. We feel very fortunate to have someone to watch our home and our pets while we're away. We trust Diana Dowd with everything and she always delivers excellence. It is SO hard to find this type of dedication.

Diana is fantastic. She took the time to get to know my anxious and shy dog and make her feel very comfortable with meeting a new person. I would recommend Sampson Smiles to all my friends and family.

please stay away from this place if you care about your dog. We left our dog for overnight boarding couple of weeks ago here. apparently another dog attacked our dog. The manager called me after the incident and told me when the dogs were playing “a dog’s teeth got caught up” on our dog. We were told they then took him to a veterinary hospital nearby. The whole day I’m thinking it’s a small bike mark of some sort. When I went to the veterinary clinic to pick him up, I was shocked to see half of our dogs leg was ripped apart. I am extremely upset about how they tried to downplay this incident and shared no other information regarding if they had staff watching the dogs, and why no one was able to pull them apart to prevent such a big injury, how it happen, etc. after multiple emails and phone calls. They did pay for the operation, naturally but the whole thing probably could have been prevented. I will never know the facts.!

Jenn and the entire staff at APC are wonderful! Jenn tailors training sessions for our two Schnoodles, and she follows up with a detailed summary, excellent advice and tips. We're already noticing a difference in our two, and we're so grateful to Jenn. Watson and Dottie are happy to go to daycare, which I never expected!

Had to re schedule my grooming appointment once and that was totally fine and understandable, apparently there’s been some nationwide Canine bronchitis that is going on across the United State and APC sent me the urgent message so us customers can be aware! But Stacey gave my puppy a cute haircut look before Christmas and she did an excellent job! Shout out to all of the APC staff for keeping our puppies healthy and Safe! Stanley and I love you guys!🥰🐶P.S. It is not there fault for getting other dogs sick

I go here mainly to have my dogs' nails cut, as I can't do them at home. Stephanie has the magic touch -- she's always been able to trim their nails, even the super-squirmy pups!

We took our dog to the groomer, but they have other services as well. Cut and wash were ok. Scheduling process is very poor. After waiting a month for the appointment, two days before we get a call and the appointment is cancelled and rescheduled for almost a month later. Three days before that appointment, another call to cancel and reschedule again. No effort to apologize or somehow make up for the inconvenience. Employees are ok and seem to like dogs but not exactly friendly toward humans.

Soooo…let’s start from the beginning. 1.Boarded our pup for a few days due to being out of town. When asking about a transport multiple times because our flight wasn’t going to get in until right before pick up hours, they not one single time, reached out to us about whether or not our pup was going to a transport (we asked multiple times) They kept insisting that she stays for one more night. (1st red flag…) 2. When leaving our pup for day care so they could get acclimated, we asked for a report card. We went to see how our girl is doing and if she is making friends. There are no cameras at affectionate pet care like there are at dogtopia. However, there is a SUPER cute window through the gate. She did three days of daycare and not once received a report card on how she was doing. (2nd red flag) 3. When our pup did get back from boarding, she received a report card. TWO days were documented where she did NOT eat. She gets dinner and she did not eat for TWO nights. No phone call, no email, no text message. How can you let a dog go two days without eating food??? (3rd flag.) 4. Our dog ended up with Kennel cough. They have been sick and coughing (sounds like a horn) for the past few days. They are lethargic and we have been having to feed her chicken and rice. (4th red flag.) We Took our pup to the vet once to her primary vet and then to an emergency vet at the discretion of our primary vet, she was the ADMITTED to the hospital for pneumonia in her right lung. I have talked to the owner, Amy, who said she would NOT be informing pet parents that dogs have contracted kennel cough at her facility. She kept wanting the information out our vet and the hospital she was at to try to meddle in the middle. She has done ENOUGH damage to our poor girl. I HIGHLY suggest you read the reviews that have left dogs injured and sick along with the reviews of previous employees. Not only are the dogs getting sick and injured, employees have also expressed discontent with the “facility procedures.” All in all, our experience with Affectionate Pet Care was NOT good. Lack of communication, understanding, and openness was disappointing. If you truly care about the help and well being of your dog, please do NOT go here.

We love affectionate pet care. They take great care of our dog when boarding. The staff is excellent and truly care for the pets.

My dog Lilly has been going to Affectionate Pet Care since she was 4 months. She loves it there. We do daycare several times a week and have done boarding and grooming. I have been satisfied with each. When your dog can't wait to run in the door, you know they must be doing something right! Only complaint--I wish I could see the dogs playing. Either photos (when boarding), viewing area or live video feed. You can get reports on your dogs day that tell you who they played with, but you don't know the type of dog.

I was told right from the start that "A tired dog is a good dog". All puppy owners should keep that in mind. My puppy Pippa has loved everyday she has spent at APC, from her first day (she was asleep within 2 minutes of getting in the car) to her last. She is the most well adjusted, socialized goofball puppy because of your establishment. For me personally, I can't say enough about the staff. They love their job and it shows in their efficiency and the way they love and care for our puppies. When your dog is excited every time you pull on Pickett St and can't wait to get in the building, you know that they are being well cared for while you are at work or on vacation. I'm by no means a "helicopter (dog) mom" even more so when Pippa has been in the care of APC - I always knew she was in good hands. So thank you all for helping raise the well-rounded goofy puppy Pippa Petals Pittman. We both give y'all 10 stars (or biscuits) out of 5!

Our dogs love going to APC. They enjoy daycare, boarding, and grooming all in one location. They are so happy to see all the staff and their furry friends! They come home tired… in a good way. The staff is caring, professional, always helpful with any concerns. Cullen, Charlotte, and the front desk staff are amazing. We are very grateful to have found such an amazing place for our furries.

Meet Meadow, she's a 6 month old German Shepherd! We have been very pleased with our training lessons with Meaghan at OTP-Springfield. We really appreciate her philosophy of understanding your dog's intrinsic nature, respecting that and working in such as way that brings harmony for human and dog. In one of the photos you can see a shoulder leash. Meaghan recommended after discussing my challenge of teaching a strong puppy not to pull. I appreciated the kinder approach. Meadow and I highly recommend Meaghan!

Took my 2 yr old boxer mix in for a swimming lesson after a friend recommended this location. He loved it. I loved it. Staff is great, prices are reasonable. We've already re-booked another session. Highly recommend.

We love Old Town Pet Resort! Our girls Eve and Belle are frequent customers and they have been most helpful. A great staff that is always friendly and helpful from Management to Day Camp and in between! Great trading by Megan Martin who has transformed a lil young mix breed rescue Belle into a proper princess (most of the time), and always works with our diva Eve. She has also started working on Grace, a mix we hope to adopt out soon! (Date 08/07/24)

We LOVE Olde Towne Pet Resort (Springfield). OTP is my pet’s home away from home and they treat her so so so well! I have 100% trust that they’ll take the best care of my cat while she’s in boarding. My cat is blind so she requires special accommodations she needs when boarding and the OTP family makes sure she gets what she needs during her stay and makes sure she is in an accessible set up. They even send pictures during her stay - which is so helpful to alleviate any stress in my mind while I’m away. Absolutely LOVE OTP and wish there were one in EVERY city!

Olde Towne Pet Resort has been my go to for grooming and boarding for my fur baby. They listen to my grooming needs for her. There was a day that she came back with a yellow stain on all of her paws. I think it was a topical they use to trim her nails and I thought that was strange. However, after mentioning that the first time, I haven’t seen that happen every time I’ve brought her back since. Grooming is weight based and breed/needs based. I have a 8-10lb Scottish fold and pay about $74. A little pricey but we don’t go often. Boarding is great and I love that we are able to video in to see her. I wish they would let her out a little more often but I understand they have many boarders at a time. They definitely take good care of her though and I see how patient the staff are with her. Also, they send photos of her to us every day during boarding which my husband and I truly appreciate.

After some less-than-stellar experiences with other pet hotels, our family decided to give this place a try and I’m really glad we did. The staff are exceptionally friendly and well-trained and our dog, Bowser, has always left this facility in a fairly good mood. The rooms that your pet stay in our specious and have webcams, so there’s zero guilt over leaving your furry friend here. The only small negative is that it does sometimes take a decent amount of time to check in and check out, but this can be mitigated if you arrive at non-peak hours. Really suggest you take your pet here for daycare and boarding if you can!

I am so grateful that we found Olde Towne Pet Resort. We relocated to the area for about 8 months and my two mini aussies loved it here. They went for daycare frequently and sometimes boarding and grooming. They loved all of the employees and were always tired when I picked them up. The groomer listened to exactly what we wanted and did an amazing job. When they stayed for boarding, I was happy I could view them on camera whenever I wanted to. If I'm ever in the area again, I will definitely be trusting them with my boys.

This is my dogs’s favorite second home. For puppies or seasoned dogs, this is a great place for healthy interaction . He was trained here, all the staff is courteous to his needs, they day-camp feeds him his lunch that I prepare, and the staff is just kind and warm without hesitation. This is worth every dime and I breathe a sigh of relief that they will protect him, love him and treat him like in a love able way.

I recently visited Old Town Pet Resort for the first time to have my cat groomed, opting for the general grooming package. While the haircut was spot on and they followed my instructions perfectly, the overall experience was disappointing. It felt rushed, and they forgot to brush his fur, leaving bits of hair draft still in his coat. I don’t think they used any shampoo, and they missed trimming his nails. I also paid for a deep teeth cleaning, but that didn’t happen. Despite the good haircut, the rest of the service fell short.

We’ve been going to Olde Towne Springfield for a few years. Last year we started working with Megan, their in house trainer. Before having a baby, we wanted to make sure our dogs were fully trained and ready for the new family member. Megan created individualized plans for each dog and we started to work with her on a weekly basis and utilized the board & train option. Megan has been fantastic to work with, heard all of our needs, and helped get us as the owners more equipped to continue the training at home. Since that board & train, we’ve remained in touch with Megan to ask questions and get advice. Our dogs still get very excited to see her and highly recommend Megan as a trainer!!

I have been using Becky’s Pet Care since 2021 and could not be more grateful for the care that has been shown to our cat, Spock. Carl has been the person mostly taking care of him all these years and he’s wonderful! I am never worried about whether Spock will be fed, or litter taken care of. Becky’s Pet Care is easy to schedule, and if you need to cancel, very easy to do so as well. Highly recommend!

This place is the best! After Alexandria Pet Care cancelled a dog walking/pet visit while I was away, Becky’s came through. The walkers loved the dogs - and while my son was there recovering from surgery - you could tell they were real dog people. There were four dogs of various temperaments and Becky’s staff shined!!

I have used this service periodically for the past two years. I simply would not entrust the care of my kitties to any other service. I really value the care given by Becky's Pet Care and highly recommend them.

Working with Becky's Pet Care has been a great experience. The company is upfront with policies, cost, and caretaker training. The couple times I have needed to contact the company with questions, I have received quick responses. Scheduling mid-day walks from the client portal is really straightforward. Elaine has been great with my dog who takes a while to warm up to strangers; she's been calmly working on building up his trust week after week. It's a huge relief to see the post-visit journal updates on how each visit went while I'm still at work.

Becky's cares for our two dogs and three cats when we are away. Their dedication, care, and attention to detail are phenomenal. I can't say enough what a wonderful job they do, and most importantly, the dogs and cats all love the care takers.

We love Becky’s Pet care for its fast and efficient site, allowing us to elect services at any time, and more importantly for the reliability and love their staff has given to my cats for the past 6+ years. They go above and beyond, bringing in mail and packages, sending personalized, detailed notes and photos, and alerting me to any concerns. Grateful we found them!

I really depend on Becky's Pet Care for my dog Beau. He enjoys great walkers like Ned & Michael. They always provide a wonderful service with daily visits. They are the best! Tracy S.

We have been using Becky's Pet Care for several years to take care of our cat when we travel. They take excellent care of our cat and we really appreciate the e-mail message after each visit that lets us know how he is doing including pictures. It makes out trips much more enjoyable to know he is being well cared for.

My young kitten is in great hands with Becky’s. While I’m feeling a smidgen of guilt for taking two days away, I love reading his pet journal and seeing the pics.

I've been a client of the company for almost a decade now, uses service when I've been unable to find friend or family to assist. I booked a service on 6/6 for the July 4th holiday weekend. Three weeks later on 6/25 (1 week before a major holiday) I received an automated email that services are unavailable. After a follow up email asking why this was canceled, it was stated that they work on a first-come first-serve basis and apologize for the inconvenience. That's perfectly fine and understandable, however it should be coordinated before booking the service, not 3 weeks after, and 1 week before a major holiday is completely unacceptable. If I can't rely on the service I request, then I can't use the service, it's that simple. I could have been looking for alternate solutions for the past 3-weeks instead of scrambling at the end.

Love the staff. Erin was a saint and a great helo with my antisocial dog. He is really opening up. Gabriella is the owner and checks in, ut is wonder to do business with people that care for their clients both human and other.

We need a pet sitter for our two dogs for our holiday vacation and found Gabriela (owner) and her Burke Centre Pet Sitting company on line. We contacted her through email and got a quick response and she did a very thorough and complete consult to ensure our needs were met by her and her team. We met a few days before our departure which was day after Christmas. Within two days of our consult, one of our dogs became ill and had to be hospitalized during Christmas Eve due to reaction to a pain medication and was discharged Christmas Day. We contemplated canceling our vacation but didn’t and relied on Gabriela and her team to take care of our dog while she recovered (slowly). She needed medications, extra attention, as well as taking care of another dog while we were away for 5 days. We almost canceled our trip but glad we didn’t as Burke Center Pet Sitting took care of our fukids and helped our sick one recover during our absence. They communicated every day, checked in our dogs multiple times a day, dispensed medications, and cleaned up after a sick dog. Within the first day we were confident we made the right decision. I can go on about how great Burke Centre Pet Sitting is but the simplest way to put it is we put in their hands a dog that was hospitalized Christmas Eve and they were able to take care of her and make us comfortable to enjoy our vacation. I can’t give any testimony better than that. If you are looking for a local (Fairfax/Burke area), professional, and caring Pet Sitting service Gabriela and Burke Centre Pet Sitting is the way to go. I’m so glad I found this company because we’ll be a loyal customer for life.

Our dog Jack, loves Gabriella and Erin! From the minute we met them he was affectionate with them and he's not like that with everyone! My husband says they speak dog. It's true!! Erin cared for Jack for 10 days while we were away and he was so happy and content with her which was such a blessing! Jack can be a bit of a challenge to get outside when we're away, but they had no problems!! Our neighbors raved about the time and attention Erin have him in our absence! They often come middays and we receive the same reliability and care during those visits too!! We are so grateful to have found BCPS!!

I have used this company for two years for pet sitting at my home. We have an older Golden Retriever named Max. Our main pet sitter is a college student named Chris who is so great with dogs. He has watched our dog for as long as two weeks. Chris is excellent about keeping us up to date via txt messages and photos. We first learned about this company when we moved to Burke, and the military family we were renting a house from ( we are retired military but are now working for the government ) gave us a business card from this company. They told us that this company was the best dog walking / sitting company in Burke. The owner of the company, Gabriela, is very professional and really has your pet's interest in mind when she selects a pet sitter / Walker for your dog. She takes the time to get to know you and your pet, and goes the extra mile to provide the best care for your pet. I cannot say enough good things about this company. The military family who recommended Burke Centre Pet Sitting really knew what they were talking about ! Mary G.

Gabriela's team did a great job watching our cat, Abby, for 2 weeks. Abby was well taken care of. They also took care of the plants and garden, such a bonus. Would definitely recommend. Thank you!

Fantastic service! Your pets are our family! That's how Burke Centre Pet Sitting makes you feel! Excellent service. Thank you💞💞💞 …

I don’t know what happened, but I tried to call the store during business hours, and no one picked up the phone. Also, the address for the store is wrong, which makes the location hard to find.

We have an excellent day walker for ur dogs. He is a dog whisperer for sure.

Our dog is always well cared for by BCPS, locally owned and operated

Always take good care of our dog

UPDATING Review: I felt that I needed to update my review after experiencing other doggy daycare options. I started bringing my dog here when he was a pup and he loved the smaller groups. I also was happy and comfortable knowing exactly who would be around my dog all day and knowing that they were being watched 100% of the time. I also boarded my dog with The Backyard Pack and was confident that he was being well cared for. Last year, before the pandemic hit, I added another dog to the family. She is a lot more strong willed then my older pup but she did very well at doggy daycare. Both dogs would come home exhausted and happy. Pandemic world, dogs stopped going to daycare for several months because both myself and my husband were home. When I began to go back to the office, we took advantage of another day care because they were offering 50% off their regular pricing and a neighbor that has a dog my pups love playing with, took their pup there as well. We did not take them often since we were still home a lot but it was great when we did because the 3 dogs could play together all day and would all come home completely tired out. By utilizing the other daycare service, we came to truly appreciate the Backyard Pack. With the other facility, my dogs got sick several times and my youngest was bit on 2 occasions, one being bad enough to cause an infection that required antibiotics. The Backyard pack is cleaned thoroughly and I had never previously experienced my dogs coming home sick. In addition to that, we had to board them and did so with the other facility(before the biting incidents). When we picked the pups up, we discovered that they had only been feed 50% of their meals. I would not chose to board my dogs anywhere else again. I can not say enough how much I appreciate knowing that my dogs will not be forgotten at The Backyard Pack when they are boarded this summer. My older dog also needs shots now and I know that I do not have to worry about this with Laurie and Brian. I would recommend The Backyard Pack over any other daycare if it is important to you that your dog is with people that truly care about your animal. My pups are both back in the Pack and they love this spot and the owners!

We started taking our American Staffy mix to the Backyard Pack because it was conveniently located just a few miles from work (and due to co-worker recommendations!). We have both moved on to new jobs, in the complete opposite direction of Backyard Pack, but still take our dog once every week or two. The staff is amazing, our dog comes home nice and tired, and we never have to worry about him while he's there. If we were closer, he'd go much more often. An extra perk is that Laurie (owner) is also a photographer so she can schedule Christmas, Valentines, engagement pictures while your dog is at daycare for the day. We love Backyard Pack! Just wish we were a little closer :)

LOVE LOVE LOVE The Backyard Pack! My Lab Blitz has been going to doggy daycare there for the past year. I couldn't be happier because he socializes with other dogs and is able to burn his energy during the day. Operating hours are perfect for me to drop off before work and pick up after. Laurie and Brian are wonderful with all the dogs and very experienced. Laurie is always giving advice with my pup! Highly recommend!!!!

My pup Bailey always gets so excited when we open the door to go in. I like knowing she’s in good hands and having fun with other dogs when I’m at work. I would definitely recommend Backyard Pack to anyone looking for a doggy daycare.

We have been boarding our dog at the Backyard Pack for about a year and have been very happy! Our sweet dog has traditionally not enjoyed daycare or boarding, but has no problem walking right in to play here! The dogs get individual walks, which is perfect for dogs who need a bit of reprieve from the chaos of daycare, and Laurie also has lots of advice, especially about nutrition.

We are sooooooooo in love with The Backyard Pack! Our dog absolutely loves going! We have used them for both daycare and boarding and can not say enough great things about them! We refer them to every dog owner we know because they are just wonderful people and a wonderful place. The owners have helped us understand our dog more and better meet his needs. We have asked their advice on numerous occasions about dog products and dog care and they are very knowledgeable and helpful! We are always at ease when we have to leave our dog because we know he is well taken care of and having fun, which is a tremendous relief to have found such an AMAZING place! We LOVE The Backyard Pack wholeheartedly and highly recommend them for anyone searching for a dog daycare/boarding!

After moving back to the area after living in another state for a few years, we spent a good amount of time looking for an open boarding and daycare facility for our two rescue pit bulls. Our dogs interviewed at other facilities that seemed fine but as soon as we came to The Backyard Pack, it was obvious that this was the perfect fit for us. One of our dogs is very high energy and can suffer from anxiety and our other dog is very fearful. Laurie picked up on these behaviors immediately and worked throughout their first boarding experience to help them feel comfortable and start overcoming these behaviors. When I picked them up from their first boarding stay, Laurie took the time to explain how she worked with my dogs and recommended ways that I can continue to work with them at home. I am so impressed by the care provided to my dogs and appreciate the time that was taken to not only make my dogs comfortably fit into the pack but also to help me to facilitate positive behaviors in my dogs. This is a wonderful place to bring your dogs for daycare/boarding and I highly recommend it to anyone looking for a facility that you can trust to take care of your dogs like you would at home.

The Backyard Pack is an AMAZING Doggy Daycare! We have been bringing our dog, Lola, there for the past 5 months for both daycare and overnight boarding. We could not be happier with our experiences there. The owners are amazing trainers and we have learned so much about how to correct Lola's behavior. They are always willing to give us advice and ways that we can help her understand what is good behavior. We also love the concept of the open daycare, no kennels, simulated apartment that they use!

My dog loves the Backyard Pack!! Laurie and Brian provide a great home away from home for my collie. They willingly answer questions about pet care, food, toys, behavior, etc., and they're very knowledgeable. Both daycare and boarding are reasonably priced. It's a great place!

Affordable and convenient doggy daycare- my dog attends 1-2x week and they still notice when he is more active than usual or got a new collar. They have discounted services when I have foster dogs, and they post videos of the dogs playing. Dogs come home tired and happy, so it's a good value for the owner's sanity. Once your dog is an approved member, you can drop them off any day of the work week without notice, which is great for flexible schedules. Highly recommend.

I have been taking my puppy Angus to Playful Pack both for daycare, and for boarding. He LOVES the staff, the other dogs, and has a wonderful time there. I love the updates, the photos, the live webcam, and the report cards - especially when he stays overnight, its so great to get all those updates and see how much fun he is having. The photo I've attached to this review show more than I can say - his big smile while he is having a great time with all his friends. Thank you Alexis and all the staff at Fairfax Station Playful Pack!

This is my boy the day after daycare. He plays so hard he needs 2 days to recover 🤣🤣🤣 all staff at Fairfax station is great with my big boy. As soon as we get close to the day care he already knows. He is always greeted with so much love he’s ready for all the day. We have done day care, bath and grooming. All have been very pleasant. He seems very happy and well taken care of. I appreciate being able to see him at any moment through the camera. Everyone there is courteous and very friendly. Thank you for always treating my big boy well. Pricing is fair and competitive with all the other daycares/boarding. I’m glad they took the time to evaluate him and other dog to make sure all behavior with other dogs and staff were appropriate to be around. Thanks for taking the time with Barrett. 💙🤎🖤

Extremely friendly and helpful staff. My 3 year old coonhound mix, Ruby, was always greeted with a smile. She was guaranteed to be wiped out when I picked her up. The staff does a great job with daily activities, providing report cards, and pictures. Highly recommended

Our sweet baby Sunny spent two nights boarded here last weekend, and returned to us safe, happy, and clearly loved. It is so reassuring to know we have a trustworthy spot for our girl when needed. The report cards each day gave us peace of mind that she was eating well and enjoying play time with the pack, and the staff handled her serious food allergies professionally and lovingly. She’s looking forward to her next overnight visit, and stopping in for daycare as well! Thank you for everyone who loved on our baby while we were away!

Friendly and easy to work with. Reasonable priced. They are very flexible and great at communicating. Our pup Zelda is a regular and we love the pup report card! The cameras are also great to check in and make sure you pup is treating their staff right.

The best doggy daycare & boarding in Northern VA! This is a locally owned, family business and they are some of the most hard working and friendly people you’ll meet! The staff is great and facility is always clean & inviting. Our 4 month old frenchie needed to be socialized and this is his favorite place. He truly lives his best life with all of his new besties and gets all his energy out (very helpful when we’ve had a long work day)! I love that I can check in on the webcams as well and they will also take update pics ☺️ Highly recommend Playful Pack and they also do free evaluation & daycare if you’re new to the pack! Also opening new locations around nova which is super convenient!

Shadow loves playful pack! The staff is loving and attentive. We can watch on the camera and watch the dogs play and Shadow always comes home exhausted from her play days. We also have had a wonderful boarding experience when having some work done in the house. Glad we have found your team.

This place is wonderful! My dog genuinely gets so excited when we arrive and sleeps so hard when we pick her up. I love that there's someone there overnight when boarding (and my dog gets to sleep in a deluxe condo that fits her whole dog bed), and I love getting the adorable pictures on her report card! So glad we found this place!

The small staff and size makes the experience very personal. They know Jazz when she arrives even when she hasn't been for awhile. I like that the dogs are not crated during the day and get lots of play and human interaction. They also have the doggie cam so you can check in and watch your pup. Really great place for daycare or boarding.

Absolutely love this place. My pup always has an amazing time, comes home tired, and I get to check in on how he is doing with their webcameras. Their daily themes/activities keep my pups mind active. I always know he is safe and that the staff love him as much as he loves them.

Update: Natasha turned this around and she has been amazing! Thank you for taking care of Scooter! It gave me so much peace of mind seeing your updates and pics of him. Appreciate it so so much. And going the extra mile with some home needs that came up while I was out of town 🤩 At the moment giving 3 stars. In the past year or so they had been great. Good communication and took pictures of my dog while I was traveling for work. But this go around with my dog being older I have been trying to be proactive about his elderly needs and hadn’t heard back. I understand being busy as at my work we have been incredibly busy. I am hoping this works out and will update my review after vacation at the end of August.

Kate’s Pet Care is a model of professionalism and customer-service (for both animals and people). I know my pets are in great hands when we need overnight services, a feeding visit, or a walk. Kate’s always goes out of its way to accommodate our schedule and needs. Another bonus? I love supporting a woman-owned small business. Highly recommend.

Kate has watched our bunny for us a few times now. She is knowledgeable about buns and is able to cut his nails and give us tips regarding his care (as we are only second time bunny owners). She came to the house to meet Carrott prior to watching him, talk about the care we wanted, and introduce herself. She sent me updates while we were on vacation, including photos. He was happy and healthy when we returned. I would definitely recommend Kate's K9, including for bunny-sitting needs.

I'm admittedly really surprised given the good reviews for Kate's K9 Pet Care, but they were pretty unprofessional with me. After I replied to their initial email with a meet and greet date from the options they offered, I never heard back from them. This was despite a follow-up email and a phone call. Given that lack of responsiveness, I wouldn't trust placing my dogs in their "care". In addition, in their Pet Sitting contract, they state that if the sitter needs to cancel later than 24 hours prior to the owner's departure, the sitter can find a substitute for themselves without the owner's approval (and it doesn't stipulate anything about who that substitute can be). I was hoping to address this with them during the meet and greet, but given that it never happened, I thought I should make other prospective customers aware of that clause.

Kate’s K9 Pet Care is extremely reliable and we have been so happy with the care they give our pups! We have a nervous dog that warmed up to Kate and her staff very quickly. I highly recommend Kate’s!

Tails and Whiskers is a very reliable, organized, and professional company. Many fail safes were in place, in case of an emergency situation. I felt assured and informed each day of my vacation that my pets were being well cared for, with an attentive caretaker. They were well fed and watered; the litter boxes were clean and neat. They even gathered my mail inside. I highly recommend this service. I will use again with confidence.

I am thrilled to have found Tails and Whiskers! We had a sitter come visit our kitty boys for 10 days while we were out of town and we got daily updates and photos through an easy to use app. The company is well run and has the most loving people to care for your pets. Highly recommend them and will definitely use them for future needs!

Frankie and Terry are BOTH so amazing. Bruno can be a bit nervous with new people and Frankie was so patient with him. He loves his afternoon walks and it gives us such peace of mind knowing that he is card for!!

Frankie and her assistants are top-notch reliable, caring, observant, and professional. We have worked with many sitters through a lifetime of living with cats, and we can’t ask for better service or communication…trustworthy of our beloved friends.

Tails & Whiskers has been amazing for us and our dog, Roxy! Frankie and Liz go above and beyond to make sure Roxy is taken care of and we feel at ease. Roxy is very timid at first but they continue to work with her and help her adjust to them. They definitely know how to take care of every type of dog/animal. We have used Tails & Whiskers for overnight sitting and drop in visits and will continue to use them for as long as we can!

This was our first opportunity to use Tails & Whiskers Pet Sitting and it did not disappoint. From the initial meet and greet with Frankie, to the car Alexis gave our Bogey (cat), we felt we were in good hands. So glad we found them!!

We had never left our cats with anyone besides family— so I was nervous— however from the first contact I had with Frankie I was at ease. She even won over our super shy and anxious cat! She sent pictures of our cats almost everyday she watched them which really brightened our days, making it easier to relax and enjoy our vacation. When we got home it was obvious our cats had been very well taken care of. Frankie was very communicative and professional! Will definitely be using her business again!

I have been using Tails and Whiskers Pet Sitting for many years and would not dream of using anyone else to walk or sit for my dogs. I have recommended them to several friends and everyone has been extremely satisfied with their services. Frankie the owner has been wonderful with all my dogs through sickness and health. She caters to the needs of each individual pet and genuinely cares for them. She is very reliable and never hesitates to help me out at the last minute or adjust the schedule for me. My dogs adore her and I’m so glad I discovered Tails and Whiskers for my pets. I highly recommend you give her a call, you will be happy you did!

Tails & Whiskers Pet Sitting definitely deserves 5 stars! Frankie and her team are extremely reliable and cared for our two cats so very well while we were away. They really went out of their way to make sure our feline family members had everything they needed. Awesome service!! Absolutely recommend them!

We have been using Tails & Whiskers for over a year now for our pet sitting needs for our fat cat, Bear. The website is easy to use for booking and paying in advance for our reservations. Frankie is fantastic! She lets us know how Bear is doing each day via text and brushes him, which sends him into a purring drooling frenzy. She brings in the mail and will water plants/turn on sprinklers for us in addition to taking good care of our fatty. The litter box area is clean when we come home, which is more than I can say for other places we have used previously where litter had been tracked all over the house by the caretaker’s shoes. Coming home from a long trip to a cat litter mess was stressful and frustrating. I don’t have to do anything when I come home after Frankie has been here! Most of all I know Bear has someone who loves animals and is excited to see him. We have used other pet sitting services in the area and could tell that they did not spend any time with him. They would bring in the mail, feed him and leave. We want to make sure that his emotional well being is taken care of, so I can rest easy when we go out of town, knowing Tails & Whiskers is on the case! Highly recommend.

Teddy loves going to the “hotel”! We have used Montrose for over two years and they have been so incredible. The one on one attention they give to each fur baby rather than group play was really what made boarding him here so stress free. The staff are all so lovely and we look forward to the report cards after every visit. We continue to use Montrose even after moving closer to DC since the experience has been nothing but amazing!

Montrose was recommended to us by a family member a year ago and we've been taking our pup there ever since! Their staff is incredibly friendly and very quick to respond if you ever need anything. They even send you email updates with photos of your pup :) Our dog gets so excited to go! Highly recommend Montrose.

This was our first time using Montrose Pet Hotel and our dog seemed to do really well. We will definitely plan to use it again! Very grateful to have a place so close to home.

I’ve been taking our cats here for 10 years love this place

We have boarded our dog at montrose pet hotel a few times now. My dog can be finicky and slow to warm up to new people and environments but he runs tail wagging towards the door the second we drop him off which is the only proof I need. The staff all goes above and beyond. They are so professional, friendly and I can tell they genuinely care about the animals that stay with them. My dog always comes back smelling clean and with a fun little report card summarizing his stay which is a nice touch. I am confident when I leave my dog at MPH he is in good hands.

Our reactive dog stayed for a trial two days (one night) and they apparently made him feel completely comfortable! He even ate, and got along with everyone! Thanks for giving our little monster a lovely time!

Our pets stayed there for an entire week and seemed to have a blast. Any time we called to check on our pups the staff was so respectful and receptive. It was clear that they cared and spent time with our dogs!

Absolutely the best place to take care of my dog and the only place I trust completely. I have used their help on four different occasions over the last two years, my dog is always happy. Everyone I have met there is kind, friendly and patient, the place is always very clean. Communication has also been great: they never failed to send an email with a picture and reassure me that my dog was doing well. I very much appreciate the concern they showed when he got sick one day. We now use the vet in the same building - his experience has been priceless. Many thanks to all!!!

Very helpful with making reservations, they returned my call. Our dogs were well taken care of. We got a sort of report card when picking them up that had a pic of them playing & a few notes on how they did, really liked that extra customer service effort. Friendly drop off and pick up staff. I will definitely use them again in the future.

LOVE Montrose Pet Hotel! We boarded our greyhounds (read: high maintenance!) here in a double cabin. The care takers are so good with each animal - ours are big babies and they were handled with love and care into the kennel area. We received a printout detailing how their stay went along with a picture of each dog during play time. Play time is separate for each dog unless they are "siblings." Knowing that our favorite vet is now overseeing the Pet Hotel gives us peace of mind knowing our fur babies are getting the best care. Thank you Dr T!

This team takes fantastic care of my senior dog, and has always been able to squeeze us in even when my work schedule gets unpredictable! I love the thorough updates and photos they send after every visit to walk my dog, and I feel very confident that she will be well cared for by anyone who works for Alexandria Pet Care. Lucky to have found this service!

I can not say enough good things about the team at Alexandria Pet Care. I have the pleasure of being both a client and a supplier for them. They take amazing care of our three crazy, goofy, four legged kids. If we have special needs, instructions or requests they always take care to help with them. This same care is true in the relationship with them as a supplier too. I always know my dogs will be well cared for and that I will be too. I highly recommend and trust the team at Alexandria Pet Care.

We have used Alexandria Pet Care numerous times to pet-sit our cat, and we have always had a great experience. They are extremely conscientious and always do a fantastic job. They have our trust and strong recommendation.

Frazier (my very unique boxer) and I moved to VA this fall. It’s been a big transition and Alexandria Pet Care has been instrumental in Frazier’s adjustment. Always detailed/fast communication, excellent recommendations for other pet services in the area, and he adores all of his sitters. We highly recommend!

We have been using Alexandria Pet Care for the past year and they have been great. Andy took care of our cat this past week and he did a great job. The front office is very responsive and their website is very easy to use with scheduling visits and paying invoices.

I have been using Alexandria Pet Care services for my cat and this company has been more than reliable! Ronnie has been an amazing cat sitter for my cat Selena. I never have to worry when booking. They also have a perfect system through an app where you can book services and communicate easily. They also have excellent customer service. I’m glad I found their services and I definitely recommend!

Alexandria Pet Care is wonderful! Their team has taken the time to help support my pets and always handles them kindness. These folks really love animals and go the extra mile to make sure the pets are cared for.

We had a wonderful experience with Alexandria Pet Care and are very pleased with their services! We left our cats in their care for five days during a holiday weekend, during which we got updates for each visit and were able to see the times they visited, all of which were within timeframes requested. They also sent cute pictures and went above and beyond in every way. They provided excellent care and we came home to a lovely journal documenting their visits and funny ways our cats behaved. We loved their professional team approach, and we will definitely use them again. Thank you, Alexandria Pet Care!!

Alexandria Pet Care has been so helpful for our dog. We scheduled 4 in home one-on-one sessions for our newly adopted puppy last year and it was so helpful for her. She was reactive towards other dogs and people but after just one session our dog made so much progress. Alex, the trainer, also taught us the best way to help with her anxiety and how to continue making progress with her after our 4 sessions were completed. Alex has also been helpful answering questions via email since our sessions have ended, and at no charge.

The APC Team's kindness and attention were truly exceptional. They provided extraordinary care to our fur babies, treating them as if they were their own. Their commitment to meeting us and collecting comprehensive information before starting services ensured seamless and thoughtful care. Additionally, the adorable photos they took of our pups in action were a delightful bonus. They are who we call to care for our precious pups.