Dog Sitting in Knollwood

Gary and Carol were great, very friendly , enjoyed them staying a couple extra days with us! Did a great job of taking care of pets!

Shauna and Craig kept in touch every day with pictures of kitties and how they were doing even though no expectation was set for an update, so they did that of their own accord. They were easy to communicate with and very friendly. House was immaculate when we returned and one of our kitties sheds a lot. They even left us a little gift. We would love to have them return again!

I was very nervous about leaving my senior rescue dog with a new set of humans…he had been through a lot. But from the moment Dani and Dawn walked in , I knew everything would be fine. They are both very relaxed and kind and Beau took to them immediately. They took exceptional care of my dog AND my home. I came back to a happy dog and a spotless house. I couldn’t ask for more. Thank you Dani and Dawn. Beau misses you!

I would higly recommend Rachel for pet sitting. She took great care of my elderly, highly social cat, who needs extra love and attention in addition to requiring daily medicine in her ears. She handled everything beautifully and sent me great updates throughout the week. I'd definitely invite her to sit for me again!

Brook was an awesome sitter! Super kind, communicative and organized. She sent us daily updates and left the place sparkling! We were away for our wedding and she left us a bouquet of flowers, which was a really thoughtful touch.

We were lucky enough to have Dede sit our house and yellow lab for a little more than two weeks. She treated our house as if it were her own and did an outstanding job looking after our three year old yellow lab, providing the requisite exercise for her, as well as the love and attention she so craves. Our home was spotless upon our return with everything in order and although our pup was happy to see us, she may have been a little sad to see Dede go. We would reccomend Dede, with our highest praise, to anyone who is seeking a responsible, caring, communicative and considerate sitter, you will not be disappointed!

Richard and I are very happy that we chose Dara. We were very comfortable leaving our dogs and our house in her care for three months. As for every home, over this period of time unforeseen issues arose. Dara was very good at communicating with us and following up on our suggestions/solutions to resolutions. Dara is very reliable, calm and easy to speak with. Our dogs were well taken care of and, I’m sure, sorry to see her leave😊. We couldn’t have asked for a better sitter.

(The English version follow) Tout était parfait avec Elise! Dès son entrée dans la maison, j'ai perçu son intérêt et sa douceur envers Anna et Boris. Elle s'est montrée très attentive à mes attentes et a posé de bonnes questions pour s'assurer de bien comprendre le fonctionnement à la maison. J'aurais aimé recevoir plus de nouvelles de Anne et Boris lors de mon absence. Je vais m'assurer que cet aspect soit plus clair lors de mon prochain gardiennage. La maison était super propre... au delà même de mes attentes !. Elise m'a même laissé des fraises fraiches et du chocolat pour mon retour. Quelle douce pensée ! Pour toutes ces raisons, je recommende chaudement Elise ! --------------------------------------- Everything was perfect with Elise! As soon as she entered the house, I felt her interest and gentleness towards Anna and Boris. She was very attentive to my expectations and asked good questions to make sure she understood how the house worked. I would have liked to receive more news from Anne and Boris during my absence. I will make sure that this aspect is clearer during my next house-sitting. The house was super clean... beyond my expectations! Elise even left me fresh strawberries and chocolate for my return. What a sweet thought! For all these reasons, I highly recommend Elise!

When we select a sitter, we read every review in addition to conducting some sort of video interview. We really rely upon the experiences of past hosts, so that’s why I believe it important to be honest in this review. I love giving out 5 star reviews and do quite frequently, but I also need to share any less-than-positive experiences as well for those hosts who rely upon reviews such as we do. As such, I’m a bit ambivalent about writing this review of Katie, as there were some really good things Katie did while here. She is a lovely, energetic woman who responded immediately to the concerns I voiced to her during the time she watched our pets; however, the “negatives” we experienced speak to the heart of the importance of having a dedicated pet sitter. For the most part, our home was left tidy and neat – which is no small feat as ours is a large house and I appreciate the care Katie took in ensuring we walked into a clean home. That said, Katie failed to notice my dogs had urinated in both of their dog beds and on the floor of our downstairs office, which we believed happened in the first part of the sit and resulted in the downstairs smelling of stale urine. Further, because she didn’t notice the urine, my pets, when downstairs, had to either sleep on the bare floor or in wet beds, neither of which is a satisfactory option. Also, my dogs don’t generally urinate in the house as they have access to a doggie door, and this seemed more a sign of their distress or discomfort. I believe this incident was part of a larger problem I experienced with Katie and that was in the manner in which she approached this sit. I advertised dates of July 6 – July 22. We generally ask our sitters to come in a day or two early as to walk them through the schedule for both our animals and our many plants, as well as to give them time to get to know the animals and experience a little of the town we live in. We also provide a very detailed introduction and welcome guide which outlines our expectations. Katie came in late in the day on the 7th, without personal transportation, which necessitated us picking her up and then my neighbor taking her to a rental cart company the next day because we left very early on the morning of the 8th. This abbreviated introductory time didn’t allow us to fully prepare Katie for the sit and allowed for some apparent “misunderstandings.” The “issue” for me was for the first five days of our 13-day trip, Katie was away from the house for up to 13 hours at a time – leaving our two, older rescue dogs, who have some separation anxiety - alone and with an extended time between meals. It was clear Katie was using this opportunity to visit many of the beautiful areas which surround where we live – hence using our home as more of an Airbnb to vacation – than a house sit dedicated to caring for our animals. Our dogs are fine with being alone for up to six hours but even that, for multiple days in a row, is, frankly, distressing to our animals and to us, as owners. To Katie’s credit, when I called and brought her daily, extended time away to her attention and reiterated my wishes the dogs not be left for more than 6 hours, she changed her schedule and while still gone every day, capped her time away at six hours. And, as I said, she is cheerful and responsive; hence, the ambivalence is positing my concerns with this sit. I think if Katie is provided with very clear expectations prior to the sit and understands exactly what is needed and expected, she will absolutely deliver. For whatever reason, from the start, this sit was rushed, there appeared to be too many misunderstandings, and it ended up being frustrating for us in ways other sits have not been.

From a pet sitting aspect we were not unsatisfied with Sara. Our dogs seemed happy and our chickens were also tended to well. However, from a house sit I will say we were disappointed with a few things. There was a bad storm the day before we left and we requested some photos of the damage to our property that was done. I asked multiple times and never received what I asked for after saying she would send it. We also agreed to daily updates in form of text or pictures of the animals and I did go the first couple days without reliable communication which didn’t sit well with me. As for the state of the house upon return, while it was mostly clean, one of our curtain rods was ripped from the wall. I wouldn’t have been upset had we just been notified of the repair that needed to be done but she never even told us that she broke anything in the house it was just left. She also very clearly rummaged through our drawers and took brand new unopened toiletries from areas that we did not specify she could use and she never reached out asking if it would be ok to take.