Pet Sitters in Citadel

We had been boarding Mochi at this location for the past 5 years. The staff was always easy to work with and communicating either through phone or text was a breeze. There are currently a total of 3 play areas for slow, medium and high energy pups. Great for pups whether they love to socialize or sleep all day. There are also cameras set up for you to remotely view the play areas while your pet is staying there. Drop off and pickup could not be easier and their available overnight pickup/dropoff is a huge plus. This week we said goodbye to Mochi at 14.5 years old. He was always excited to come visit with his friends and I could not recommend this location enough. Thanks Collar Club for everything!

We adore Collar Club! My pups tend to be anxious and the staff all work hard to making them feel comfy. Ashleigh in grooming has been exceptionally patient with them. Jessica is truly a queen with training and handling them in general. I always feel very safe leaving my pups there because I know they’re getting incredible care

Convenient location, modern, clean-looking facility, nice staff. Seems like an OK place to leave my dogs, but it wouldn’t be my top choice because their daycare section which is included in boarding, had way too many dogs together and it just seemed sort of chaotic. There were probably 30 to 40 dogs in one of the large Play areas near the front entrance. It seemed a little crowded for the dogs, and I noticed them constantly milling around and some of them getting a little aggressive with each other, which the staff immediately addressed. I’ve had my dogs stay at another kennel (Hounds Town) in Florida, which had a similar daycare concept, but there were much less dogs together, and you just didn’t see the amount of tension that you saw in the dogs here. There was also a very strong dog smell when I picked up the dogs and when I dropped them off. Hounds town did not have any odor at all. Maybe not a huge deal, but I imagine how overstimulating that might be for a dog, whose nose is of course much better than mine. Overall, this was an OK place but would not be my first choice.

Been there since the onset of COVID. The front desk staff is excellent. Our dogs never stop moving after two 2 Mike walks a day. This is our dogs after after today’s Play Day.

The Collar Club Waldo is the best in KCMO - it’s safe, scrupulously clean & really good value for money. The team there however, set us apart from the rest - they’re knowledgeable, they care deeply about the dogs & they’re stable (which speaks volumes about Collar Club culture). We feel blessed to be a part of the pack!

Took our two dachshunds to collar club for the first time and was very happy with the communication from the team! Also love that you can view webcams and check in on them. No crates and they encourage you to brings beds and toys for your dogs.

My dog Munich stayed at the Waldo location recently. The employees there were excellent and gave prompt and professional notifications about my dog. The live video of the dogs too were a great experience. I would definitely recommend Collar Club to anyone.

I love Collar Club. We have our dogs groomed there and they always look like a million bucks afterwards. Our dogs have some behavior issues we’ve worked on since adopting them but they still struggle with some things and the staff does a great job managing them, which I really appreciate. The staff is courteous, communicative and everybody there truly adores dogs. Wonderful place.

My dog, Lou, has gone here for years and I have always been thoroughly impressed by the facility and staff. I love when they smile and say his name when we walk in the front door. All dog tenders are extremely attentive and are very in tune with all dogs in the facility. Example below- My dog was in high energy for his first few years as he was extremely playful- Recently, when I would watch him on camera, I had noticed he was sitting in the corner and looked overwhelmed. Without me mentioning this to Collar Club, they informed me they were moving him to the medium energy room-- they too had noticed a change in his behavior and felt he would be more comfortable in medium energy. After a few times in the medium room, I noticed he was playing again and no longer just sitting in the corner. Collar Club once again updated me saying they were really happy with his progress and he was getting back to his normal self. WOW! I am amazed and grateful how in tune they are and that they take time to read individual dogs. They truly care. Thank you, Collar Club!!! -Lou's Mom

We LOVE collar club! I have a very reactive pup who was rescued from a bad breeding situation. She doesn’t like strangers or new places. Multiple groomers haven’t been able to work with her. The wonderful folks at collar club are so patient and gentle with her. She comes back happy and clean every time!

Whether it’s daycare once a week or boarding, Dolly loves Pooches and they love her right back! They are so great with her and she LOVES going to daycare! She understands when it’s time to go and gets so excited it’s adorable! Thank you to the pooches staff for taking care of our golden girl!! Can’t recommend enough!

My pup loves going here! We have moved around the country and have used many daycares. We have found that our pup is always well behaved there, but he is generally shy and maybe a bit timid. That always made us worried because we want him to play, have fun and to be comfortable & happy. Pooches Paradise made us feel extremely comfortable that he was part of the family and that he was at home there. It definitely shows in the way that our dog reacts whenever he realizes he is making a visit to daycare. I cannot thank Pooches Paradise enough, and I would highly encourage anyone and everyone to use their service based on my experiences there.

We love Pooches Paradise. They take great care of our dog that needs medication multiple times a day. She seems very happy when she comes home, too. They are great!

I always know our beloved canines are well cared for and loved! Sophie has been going there since she was a pup almost 4 years ago, and now Stella goes there also. We LOVE Pooches Paradise!!

We've taken our dogs to Pooches Paradise for years. The dogs are really well looked after, both for boarding and daycare. Nick, Stacey and the team are very caring with the dogs and are equipped to handle special needs. We LOVE Pooches and highly recommend them for daycare, boarding, and training!

Late typed review but this place is not where I'd take my dog. Being a nearby neighbor, all day long the dogs are outside barking, fighting, or whining. No training is being done, clearly. I cannot state enough how much a nuisance having this eyesore is to the neighborhood surrounding. The staff responding to the dogs barking or fighting is either screaming, yelling, or ignoring the dogs completely. The outside "play yards" are sectioned off and quite small. Similar to the inside, which is concrete with fencing only. From the moment they open to the moment they close, all you hear are overstimulated and overwhelmed dogs. Not to mention the smell coming from that place is awful. That's why I give it 1 star. I'd give it zero if I could.

We have been incredibly happy with Pooches in the last year and a half or so of attending. Our dog loves going to Day Play or ‘Puppy Camp’ in our house. Nick has also been wonderful in helping us come up with training solutions for our dog who struggles with pulling on walks, barking and territory issues. Their expertise is much appreciated and we love supporting a local family business.

We sent our dog to daycare and boarding at Pooches since October 2023. Our dog passed their temperament training and has never had any incidents with other dogs or humans. She is a puppy, now just over a year old, and has a lot of energy, but is a VERY friendly dog. Pooches has taken our money and let us book her for daycare and boarding, however we found out last week that the last couple of times we took her there they kept her in a kennel, and they did not let us know about this change. We would have NEVER paid for her to be kenneled for doggie daycare and boarding. We were sending her there so she could have playtime with other dogs. When this was finally brought to our attention, we expressed our dissatisfaction and asked to speak with the owner. We were very upset that they continued to take our money and our dog and were not upfront about how they were treating her. The owner has NOT contacted us back in over a week. We also asked for a credit for her last daycare visit because we never would have booked had we known she was not interacting with other dogs. At one point we thought this place was wonderful. Knowing what we know now, I would never recommend them. Other patrons, you might want to make sure your dog is not getting kenneled instead of interacting with other dogs.

We LOVE Pooches Paradise! Arto absolutely goes ham over this place. He gets so excited to go in the mornings and is so worn out by days end from playing with all his friends. This is a family owned & operated business and you can tell they really enjoy and love what they do. The staff is friendly, fun, and well educated in all things pooches. Arto is always eager to see them when he gets there. Stacie, the owner, is an absolute delight to see during drop offs or pick ups. She is very attentive to all pooches and takes pride in her business and services. We have also seen Vega for all our grooming services and dang does Arto come out looking GOOOOOD! There is always great communication by the staff if there is ever a problem or if Arto has been the best boy that day. I would recommend this place 10x over.

I am unable to put into words how grateful I am to have found this place. Bentley loves going here and the staff is amazing. I am so thankful for them.

Toby loves coming to On The Ball for daycare. He’s been a regular since he was a puppy, so he’s made many friends! We feel lucky to have a quality doggie daycare in our neighborhood…especially love to see Mary, Brianne and all the guys who love on Toby each time we drop him off!

My furry ones Baxter and Cyrus love going to On The Ball when I go on vacation. I always know that they are safe and having so much fun playing with their furry friends. I love being able to check in with them on the webcams from time to time to see them playing.

We love love OTB! We've been bringing our dog (Toni) here for a little over 2 years since she was a young pup. We had a pretty bad experience at another local shop and so thankful we found On the Ball. The staff is great and so attentive! Toni is a frequent at doggie daycare, she loves it so much. They also have fun add-ons during daycare - sometimes even a cute photoshoot! We fully recommended anyone needing boarding, grooming, or daycare to OTB.

I have been on the search for a good groomer for my sheepadoodle puppy and after 4 attempts at different locations I think we finally found the place!!! Alana was our groomer and she did such a wonderful job and they were very timely which is nice when you have a “nervous nelly” puppy. We are so excited to have found a place we can rely on.

On the ball is a great place to take your dog for grooming. Russell comes home looking and smelling fresh. They accommodate our specific requests on his haircut as well. We will always chose on the ball for our grooming needs

We love On the Ball and so does Munson! It’s so nice having somewhere to go where they know my dog and take great care of him. I love when they have special days like lick mat, dance party or 1 on 1 time. I love that I can watch him on the cameras and they are always so nice and understanding when I call to check on him 😬 which is probably very annoying but hey, we love our pups! Thank you all!

We have been taking our dog Rick to On the Ball since August of 2019 and we cannot say enough good things about this doggy daycare and boarding! Meagan and her team go above and beyond to make sure Rick is loved, cared for and dog-tired by the time we pick him up. Rick has learned the word 'daycare' and gets very excited when asked if he wants to go. He really enjoys spending time with his dog friends and human friends at On the Ball each week. One of my top favorite features is the live webcams - it allows me to check in on him at any time. We have also boarded him with On the Ball on several occasions and they do their absolute best to make sure he eats (he doesn't like to while we are away) and gets all the love, attention, and treats while he stays with them! We highly recommend On the Ball for all doggy daycare or boarding needs!

LOVE OTB! I'm about as picky as you can be when choosing a location to have my dogs boarded. I love that they require updated vaccines from all boarded pets. The staff is so good with animals that need a little special attention. My dog has a very sensitive stomach and they prepare his food just like I do. It's clean and there's lots of room for play. I also love that there are video cameras that you can watch to see how your dog is doing. I'm really happy with this place and more importantly so is my dog!

Our mini golden doodle, Cheerio, loves going to On the Ball in Prairie Village. He gets super excited when we pull up to the shop. We’ve boarded him, taken him for play days, and had him groomed. We have been extremely pleased with all of the services. The groomer is especially good with hairy golden doodle ears! My kids love to check in on Cheerio via the web cameras. We watch him having a blast with the other dogs & getting lots of love from Meagan & her staff. We’re happy to be supporting a great local business!

Milo and Frye always look SO much better after a day at On The Ball! They love playing with all the cute doggies before they get cleaned up and the staff at On The Ball is amazing!

My dog Wagner and I love Dog Pawz! They love the dogs as if they are their own. Their groomer, Vickie, does a wonderful job and the vet staff are amazing and have done a great job of handling my dog's health issues. I highly recommend all of the services Dog Pawz offers!

We love it! We go twice a week for daycare and she has boarded with dogpawz. We have had a great experience with staff and she is excited to go every time.

The people at Dog Pawz have been lovely to work with! I’ve gotten my dogs groomed here and they did a great job taking care of them! We did a tour in preparation for boarding our dogs and they were so accommodating, and worked to ease our concerns about leaving our pups for a few days. Very grateful for my experiences so far!

My dogs love going to daycare here. The staff is friendly and attentive and I love checking up on the pups on the dog-webcams.

They were very nice with my pitbull and made her feel at home. She came out very happy from her visit. Plus affordable also, highly recommend.

We had a great first experience! From the moment I dropped our puppy off they were so kind and accommodating. I especially love how she got to play at day care while waiting for the groomer. They communicate so well with their customers and I would highly recommend to anyone!

I’ve been meaning to post about my experience with this place a while back. The communication here was terrible, it sucks when you’re away and calling during working hours to do a quick check up on your dog and nobody answers. I prepacked my pups meals for his days there. The staff either did not even feed him nor change his water because his food was 90% untouched, along with his treats. The bag I put his food and belongings in, only the 1 thing of food was taken out at the very top. They didn’t even bother to get anything else out for him, not even his sleeping buddy toy. Which I stated was mandatory to help with his anxiety since I’ll be away. The last straw was: upon picking my dog up, I walked him to the grassy area in front of their building and my dog took the longest pee break known to man. I had never seen him take that long, ever! It was around noon when I picked him up, meaning he hadn’t been outside to relieve himself for I don’t know how long. I will not be back!

I dropped my dog off for 9 days as a first time boarder. He is 10yrs old and has never been boarded in his life, needless to say I was very worried. My dog has separation anxiety, especially when he is dropped off places and he is a very sensitive pup. He needs lots of patience and understanding. I called every day for the first 2-3 days to check in, they were very nice, helpful and I didn’t feel judged for my calling so much, they actually encouraged it. The girls at the front were so welcoming and just honestly a joy. So up beat. I also felt like when I dropped him off she listened to all my needs and worries and write down exactly what I wanted so they could take care of him the best way for the dog. They wanted to keep everything the same that they could. I boarded in the standard boarding package for 9 days, he was to have outdoor time for potty and daycare. He also had medicine that he needed to take. There was a bath that was complimentary but my dog is reactive to baths so I requested he not have one in which they did honor. One thing I was worried about is what happens if there is a dog fight. Dogs fight just like people fight and they can just plain out not get along with a certain dog just like us. They said they watch the first timers much more closely and if anything happens they assess if it is one dog they aren’t liking or maybe the dog isn’t fit for daycare. They try to put your dog in a daycare with different dogs and if the dog still doesn’t do well they don’t do daycare but individual time out with the dog and outdoor time instead. I was able to view my dog via the camera in all rooms but the outdoor area. They were awesome enough to put him in a kennel that was camera view as there are kennels that are not in camera view for standard boarding. (Also note that the next package up dogs are not viewable on camera, the kennels aren’t set up for front view, I looked at all the rooms.) I was able to see my dog leaving his kennel and I also caught him getting his morning meds as I requested. I was never able to catch him in the daycare area, it’s possible I wasn’t looking at the right time, next time I will call and see when he is scheduled to go in so I can watch him. I also watched the employees handling some the dogs on the camera with such care and needless to say my pup can be a bit frustrating, he likes to run through legs, especially if you’re putting him in a kennel. I watched as a caretaker was trying to put him away and he kept running out, they never got frustrated with him and forced him into the cage aggressively, they just patiently kept setting him in there until they could get the door closed without smashing him with the door lol. When I picked up my dog he was calm, not stressed, he wasn’t cowering or acting like he had a terrible time or like he was petrified from his experience. He was very content and happy. That impressed me and I was honestly surprised with how bad his separation anxiety can be. They gave me a run down of his visit, how he did from start to end and let me know he was involved in zero altercations. I would absolutely board here again, without any question. I would also highly recommend this place to everyone. They truly do care for the dogs and they want them to be comfortable. They also understand that this is scary for them so they try very hard to nurture them through the process instead of herding them like cattle and get frustrated with them when they are scared or don’t want to do something. Thank you Dog Pawz!!! :)

We have been bringing our Pug, Mabel since she was a puppy to Dog Pawz. The Staff is so nice and always greets you with a smile ! It is a clean, and wonderful place for your pup! We love Dog Pawz and so does Mabel❤️

I absolutely recommend this place the staff was very friendly and treated my puppy with love and care. I talked to one of the groomers for a while she explained how long I should expect him to be there. She also gave me information on the day care services as well. He looks so handsome when I picked him up. I’m very satisfied